The Buttes Marriott Reviews

Situated right near the airport and Tempe, The Buttes still feels fairly secluded. The buttes on the grounds offer a nice view of the area and the pools and spas offer a nice place to sit back and relax. The rooms are pretty standard, but the whole place has a neat feel to it (how many hotels have a presidential suite and their own heliport?). The fitness center is about as good as hotels get. Wish I had more time to enjoy all the amenities and fully relax!

The staff here are wonderfully helpful and friendly, they go out of their way to assist. The property is unique in it's design and layout, the classic Southwest desert decor, lovely pool and relaxing areas. The four stars are that there are a few areas that seem more run down then they should be, and though the rooms a very nice and comfortable (clean!) the proximity to the highway makes for constan traffic sounds. Not terrible, but not as quiet as one might want.

Interesting place. Enjoyed a delicious lunch. Would love to return during a cooler season.

High end hotel, great, friendly service and great views (some you have to take a short hike to see).

Worked for this place for quite a while, they will invade your privacy and go through your stuff. The head of HR department at the time was the one violating privacy. If you're a guest you will be okay the workers take good care of you. If you are staff be wary

Great views and staff. Cool layout but could use an update.

Rooms are very clean and comfortable. Food very good also. Overall would recommend .

Don't order room service, Oscar who's the Manager will not do what he promises when there's a problem. He spins the conversation as if it's not up to your standard without an apology. I'm sorry Oscar you feel dirty plates & bad food is my standard not yours.

Love the setting of this hotel. Rooms, pool and service is excellent.

The property is beautiful but the rooms need updated

We went to Top of the Rock for happy hour on the advice of a friend. The hostess originally sat us in the dining room dispite stressing that we were looking for a casual evening and had asked for the bar (which we were told they didn't have and later informed that it was being remodeled). We wound up outside and I can't imagine sitting anywhere else unless there's a monsoon outside... WHAT A VIEW. No matter the season dress to sit outside. The food was good, the drinks where okay, the service was on point but lacking Any personal connection, but I will return again and again for the view.

Beautiful views and pool area. Food was fantastic and fun bar!

Great views and excellent service. Rooms are quite a bit dated though.

The most beautiful hotel I have ever stayed at, very unique! Food was excellent and I look forward to my return trip. All of the staff was very friendly and helpful as well.

Gorgeous hotel with incredible service. All the staff went above and beyond especially Elisabeth at the front.

Staff is friendly and accommodating. The cafe has great tasting food

Every time I stayed there I get a wonderful experience!

This Marriott was interesting and a little bit quirky, but in a good way. I was in town for a short work trip, but would enjoy staying when I had more leisure time. The pools were beautiful, staff was friendly, and I liked the proximity to walking trails. We had a working lunch here and the food was really good, and service was attentive.

Had dinner with my fiance here. Staff was awesome, the view is amazing and the food was OK. We went on Valentine's day and they had a special menu. It might of been what we ordered,but I wasn't overly impressed with what we had considering how much we paid for our meal.

The hotel rooms needs done minor updates. Fans in bathrooms are loud, no hooks outside shower to hold a clean towel and need to add a vanity mirror. Gym is good, but can use some additional equipment for lifting and cardio. The service is outstanding across the board

Amazing food, great atmosphere and service. No complaints.

Had a spa day that included use of the amenities. Massage was just average and overpriced. Pool was acceptable if a bit rundown. Might be time to resurface the deck and all the stairs. Nice location and uniquely located in the buttes which makes for nice city views.

It's easy to get to, very clean, all the workers were friendly and helpful and the food was excellent

My dad was staying so we went to see him. Nice staff rooms were ok

Absolutely breathtakingly beautiful. Very unique menu items that didn't appeal to me. Very pricey.

This resort is outstanding! Spa is so relaxing. Will return

We went for our anniversary. It was so beautiful. Thank you.

The general manager helped resolve an issue with compassion. Thank you to the team here. Great service.

Nice place to relax. Make sure u have enough time to enjoy the hotel.

Staff is very friendly and helpful. Pools are very cool and built in the side of a mountain. Swim lane that connects the pools.

Typical airport hotel, but an updated version. Clean, good service, friendly staff.

Valet took a while and when we got seated it would take the waitress a while to come check on us

Had dinner at the top of the rock restaurant. It was amazing. The only thing better than the food was the view!!!

Very pleasant "oasis" atmosphere built into and on the butte. Beautiful pools and spas (hot tubs). Less than 15 min from the airport but secluded feel on the property. Staff was great and attention to detail was evident.

Great service. Nice pools and restauants was excellent.

Wonderful setting, super pool, and the restaurants as are quite good. Rooms are showing some age, but well maintained.

Attended an event. It was beautiful. Great location. Food was good.

My wife and I stayed there after our wedding for 2 days and it was awesome staff was great food was good it was peaceful a great atmosphere too relax and kick back !!! A special thanks to David the night guard! !

This hotel is in desperate need of updating. The rooms are very dated, the carpet smells, paint is peeling, and this property simply doesn't compare to other Marriott properties. Please do yourself a favor and book elsewhere to get a good comfortable sleep without feeling grossed out.

Restaurant food and service good. Resort needs a really thorough cleaning and updating. Mold on hot tub, dirt/rust(mold?) In room vents.

Nice place. Great layout. Mattress was a bit hard for me. Could feel the springs. That's my only complaint.

Great pool, and intimate hot tubs all around the property.

Great and friendly staff. Awesome views of the city. Fun place to eat and hang out.

Don't order the smoked tofu. It's literally an entire brick of tofu on a plate. I've never seen anything like it an for good reason. There was no way to get flavor on the inside.

As always I love my visit to the this Marriott location when I am in Phoenix. Great views of the city, great location, great food and I always try to stay there when I am in town.

Location is unique and beautiful as it's built into the rocks and hills. Gorgeous views from pretty much anywhere on the resort. Lots to do if you're active with 2 pools, short hiking trails, sand volleyball courts and tennis courts. A couple of the hot tubs are actually found at the end of a trail built higher in the rock. Rooms are dated in need of update, but the overall experience is unique and enjoyable.

We had rented the Presidential Suite and the adjoining two rooms for a wedding and all of the festivities involved. Getting the staff to deliver extra cups, plates, blankets, napkins, garbage bags... Anything at all was practically impossible. Anything we needed over the course of the four days took 2-3 phone calls before someone would follow through or we'd give up and make do. It became very frustrating.

The Buttes' is still amazing and so relaxing, great place to get away from the world.

Beautiful setting, incredible views, and okay food. I ordered the ribeye, but didn't feel enticed to add a side. I'm sure the sides are good, but $8 for some mac'n'cheeae? or $10 for potatoes? I took a pass. I watched as my colleagues were served fancy beautifully prepared, dishes, and I got a chunk of meat on a large empty plate. It would a been better presentation at Sizzler's! Seemed like I was punished for not partaking in the over priced sides. I mean sheesh, would a sprig of parsley killed them!? $46 for a steak and not a grain of rice or a pea or carrot in sight. It was a great prime cut of beef cooked sous-vide style - which you don't have to be a 5 star Michelin chef to pull off. Maybe next time I will pack some fries on my pocket.

The Marriott Phoenix at the Buttes is located fairly close to downtown Phoenix (~20 min) and 10 min from the airport. You wouldn't believe there is a resort with cascading waterfalls, large pool, tennis courts, and mini hiking trail.

First thing you notice driving up is the buttes (I assume those are the two peaks that the hotel is on). Not very high but enough to give a fairly commanding view of the nearby area. The reception area is at the very top, but parking will be closer to the guest rooms (the hotel is looooong!). Our parking fee was waived (seriously though, plenty of parking so why charge?) Though there is still resort fees (notice a trend here?) Reception was friendly and quick, got a standard room facing the pool (no suite upgrade for an ambassador? Lame).

The room was decent, comfortable but could use a renovation. Bathroom was very dated, dark, and cramped. Room was acceptable for space, but you expect better in a resort. Wi-fi worked well though, and TV had plenty of channels.

The facilities were good though. Rented tennis rackets and balls and the courts were usable so had fun there (no one else around made it really easy). The pool was heated - though could be a bit warmer since no one was in it. The hot tubs were really nice, 4 of them on the property and good temperature / jets. Theres a very private one away from the main pool area.

Overall, would come back for the price, though the fees are very annoying.

Had friends in from out of town and they stayed there and I think I enjoyed it more than they did

We were treated like royalty ....walked in there late one night and the two front desk women rolled the red carpet out for us. They truly prove what Marriott speaks of, Customer service at the top.

The hotel is supposed to be really nice but it's more so the pool and the landscaping then the rooms. First room no cold water only boiling hot. Second room dead cockroach. Also charges for both parking and a resort fee which seems kind of weird.

The quality and the friendliness and the work ethic is trash the ladies answering phones are very rude ,and always sound like they are being bothered !I can t believe we thought of staying here it didn t even make the top 10 waste of $ , last thing we stopped the restaurant was also disgusting and I noticed the women didn t wash their hands I personally will not be going there !Good luck to you brave souls !I

Friendly, helpful Staff. Great accomodations, well maintained property. Would recommend for either business or vacation

Try the top of the rock resturant really close my favorite there is thai shrimp and chicken soup beautifly landscaped hotel with nice staff

Great service and a wonderful waterfall in the restaurant.

The pool has a water slide. The Jacuzzis have awesome views of the resort, city, and mountains. There's a beautiful waterfall in the lobby area connected to a cafe that offers great views as well. There's also a poolside bar and a fancy restaurant with awesome views. Need I say more? The staff is very attentive! I highly recommend it.

Awesome pool, nice rooms, very well kept. When you walk into the corridor it smells amazing!!! Also love the fresh strawberroes, melon, cucumber water they always have available to ensure their guest stay hydrated.

Came for a work party. The staff was great and the food was very good. Very friendly people all around!

I would give this property 3 stars, despite the old decor, but the fact that my room floor hasn't been vacuumed in a minute is unforgivable.

The rooms were great and the service was very accommodating. We also had the breakfast buffet which was wonderful with a wide variety of selection. Overall we had a great stay.