The Buttes Marriott Reviews

The Buttes hotel has a great pool! Would definitely recommend

So so. Dated, I-10 traffic noise and mediocre service in the restaurant. Probably won't return.

My wife and I were there for our 15th wedding anniversary, and our experience started with a very cheerful greeting at the front desk by Ashley which made us feel very welcome. While checking in she congratulated us on our anniversary and gave us a very nice room with a gorgeous view. Later that day we went out to eat and when we returned to our room, Ashley had sent up a nice bottle of champagne and strawberries with chocolate sauce. What a wonderful gift. We were very surprised. Just wanted to say thanks Ashley for making our stay so special.

Had to stay here while our AC was being fixed. Nice rooms and amenities.

WOW, what a great experience! This hotel has a wonderful ambience. The sense of arrival just makes you feel like you have "arrived ". The waterfall coming out of the rocks behind the front desk is beautiful. The pool, the restaurants, the staff are all creme de la creme. The location is supreme. I highly recommend!

Mostly awesome staff. Nice rooms. Terrible Internet and if you're not a gold member you pay a lot of money for that sucky Internet. Otherwise good place.

They built this into a mountain, into a mountain!
Felt like a desert resort, 2 beautiful pools linked by a little lazy river, great pool bar and staff, beautiful night views of city below.

My normal hotel stay turned into a vacation.
I will stay here every time from now on.

Beautiful hotel with great views and nice pools. Kind of a maze.

Parking is not very convenient but for a conference place it was nice. Although staff had the temp set to frozen conditions. It was super hot outside and was like stepping into a freezer for 4 hours. The buffet they set for our meeting was very good. Valet was helpful for parking but be prepared to pay $5

Hotel is very nice. Meals are over priced but we're good.

Love this place, beauty abounds, Sunday brunch great wait staff on point.

Picturesque location, helpful staff. Bit pricy, breakfast not included. Overall enjoyed staying

Exceptional service, the whole staff went above and beyond. We were treated like royalty here. The facilities are still nice and they take very good care of the place. The food was excellent, its hard to go back to fast food after staying a weekend here. My only complaint is Marriot trying to nickle and dime everything with fees, but otherwise top notch.

Nice hotel with friendly staff. I like the pool setup. Food is good. Convenient for going to Angel's spring training games.

As someone who is in AZ almost as much as where I actually live I have driven by the prominent restaurant poking up off the 10 far too many times to finally not nose my way up and see what it's all about.

Was I surprised to find that it was a resort hiding up here, AND that it is a Marriott resort! Yippee!

My lovely wife and I decided that on my next business trip out to AZ, assuming the rate was reasonable we would book a room here. Well, bingo! Got a $114 rate via AAA and have meetings here so I booked us.

Arrival and check in was a smooth experience, no more or less than any other Marriott property. The front desk explained that there is no concierge lounge and so we were given 4 breakfast tickets for the restaurant which was unexpected and nice. We also helped ourselves to our new favorite drink "Cactus juice" YUM!

$10 parking fee is silly and unnecessary... do all the dead people take up the spots with ghost cars?

Internet would be silly if I didn't get it free... $14.95 a day? No... thank you! Free? Sure!

It was a trek to our room, the hall seemed to go on forever. Once we did open the door I was a bit bummed to see we did not get upgraded to a nicer room, however the room we were checked into was nice in the typical Marriott fashion. The amenities were fabulous, and we opted for wine and cheese as opposed to points. It was delivered quickly, graciously and was yummy.

The view out of our room was beautiful of the rocks and the grounds are really quite something to enjoy.

Overall I would come back to this resort... I am a fan.

Unique location built into cliffs overlooking the Phoenix skyline. Wonderful pools. Great food.

We had a good overnight stay and enjoyed the pool and live music.

It was beautiful. The service was kind, friendly and efficient. The food was EXCELLENT!!! We look forward to returning again next year .

I love this place. They are doing a bit of remodeling to the pool area, which is needed, but we were still able to enjoy all of the amenities. The pools are huge with poolside bar service. The restaurants are excellent and the staff was super friendly and helpful. Want to use the water slide? Just ask the staff and they will open it for you. Went for a walk? Staff will offer you a cold bottle of water when you return. We spent most of our free time in the pool. I would definitely stay here again!

I stayed two nights at the Buttes and it was great. From the hotel you can over see the city and it's beautiful sunsets. The room was very quiet as I couldn't hear any people in rooms next to us.

A walk away from the Christmas lights in front of Angel's stadium. Beautiful scenery around you. Nice and quiet no one to disturb you when out walking

I'm local and crash the hot tubs on occasions when they're not busy. Staff appreciates the honesty and the business, and we know to leave when it's busy. Staff and guests are always friendly, drinks are amazing, and the water features and view are fantastic.

The pool and hot tubs were beautiful. The layout is sprawling with natural desert beauty. It gives guests the opportunity to spread out and find your own peace. The four hot tubs were slightly disappointing. One had the bubbles broken and a second had a heater broken. They do have a 24 hr hot tub though, which is a nice touch for late night guests. We grabbed a bite at the market place restaraunt: Buttes Burger and a Barbequestrian Sandwich and split an order of garlic fries. We got the burger medium rare and highly reccommend it. Very tasty. The garlic fries ($2 extra) were definitely worth it. The pool side bar makes it possible to spend the whole day lounging. Attendants check on you periodically to take drink overs (tasty margaritas) and you can even place an order for food. I'd like to go back and check out the little hiking trail and beach volley ball court.

Stunning, resort atmosphere - at very competitive rates

Went to a conference there and it was a good experience. Nice facility.

Went for a work social. Appetizers were...interesting. service was good. Views were great.

It's an ok place to spend a night or two, but only if you get a good discount.

Good location close to airport. Older hotel, but seemed fairly well kept. Room had a musky smell but was manageable. Enjoyed the free water bottle each day. Didn't enjoy the long walk to my room each day. Just a weird layout. Felt like a vegas hotel how far I had to walk even when inside.

Absolutely beautiful location! The views are breathtaking! The pools are gorgeous the hot tubs are well-maintained! The staff is beyond exceptional! And overall amazing Family Getaway!

I attended a professional meeting. It was very apt for the occasion.

Upon check in I asked the girl at front for a rollaway bed and she stated she would call and have one sent up. After waiting a while we decided to call the front desk to see what the hold up was. The lady who answered the phone was someone different than whom we originally spoke to she stated she would call and find out when they would bring. Within a couple of minutes they called us back and the lady stated I never requested one with the other girl and they would not be able to bring one up. We decided to go back to the office and speak to them because their website states they are available and there was no restrictions. The girl who checked us ended up
Coming out after we speaking to the other lady and had a very rude deamenor with us. The other lady stated we will request the camera footage which would be fabulous if they do because I do. Not appreciate being called a liar. This place has poor customer service and to top it off they have cockroaches everywhere outside. Would not recommend this hotel to anyone.

The place is a little out dated but the service is genuine.

Great resort. Very nice pools and spas. Nice views and the people are very nice. Room was just ok for a resort but the amenities are good. I would stay here everytime in Phoenix

A lot of services still closed due to the virus. Hopefully the next time we visit everything will be available.

Came to a wedding. The staircase downstairs was busy with the bride maids posing for pictures. So i found my way to the elevator to get downstairs to where the wedding reception was being held. It was nice and roomy. Bathroom was clean and enjoyed the cash bar. Sad that they ran out of wine. Valet was very nice and a sweetheart, when i left something in the car, he went and got it out for me. And when i needed to leave he was very courteous and urgent.

Beautiful property. The rooms could use some updating. Would prefer additional curtains to block light instead of only shutters. Mine didn't close all the way so it didn't feel private. My only other complaint is that you have to either walk all the way to the restaurants/lobby/breakfast market or get valet to park your car which means tipping. It's inconvenient not to be able to park yourself up front. The breakfast buffet was great.

Top of the Rock and Top Notch!!! When in Phoenix, this is a must stay.

I like this hotel it's built into the surrounding Hill and rock so it's teared and it's just not a regular hotel. The bar had great food and I had a carinae assada burrito, Which was great over all the staff was very attentive and help me check in early and check out Lake without any hassles.

Super clean and very beautiful. The pool is super nice.

Very nice atmosphere, wonderful food that makes us wanting to come back for more!

Love the Buttes. Especially love their beautiful location and their amazing pool are.

I love the scenery and the drinks were great and friendly staff as well

I was there for a training session at work so cannot speak to the rooms and such accomodations, but in all other regards this is great facility. It is conveniently located near the airport but has a very unique and scenic location so much so that commented on it numerous times throughout the day. The staff was exceptional. There were a number of things that they did to make our session run more smoothly which was definitely not required. If I ever go back to this area, this will definitely be where I stay.

Great location. The lobby bar was under construction and the bar at the on-site restaurant has subpar.

Great place to stay!!! Great, friendly staff! And right beside the stadium! I highly recommend staying here!

BEAUTIFUL property with great views, many hot tubs, pools and extremely friendly staff! The valet guy, Steve(i think that was his name) was SO helpful and nice. Probably one of the nicest staff members I've ever encountered at any hotel before! I can't wait to go back and stay! The rooms could use updating but the staff and property really make it a 5 star!

I go to the Buttes to play sand volleyball in a league that is hosted there. The courts are very well taken care of and the nets are high quality.

Unique structure. Very clean, helpful staff, comfortable bed beautiful views. Breakfast buffet was awesome for free and the waitresses were the best!!! I would stay again. Quite spendie though considering. I expected a great deal more for the price.

Very clean and appealing appearance.. nestled up on a mountain butte. Gorgeous views and really friendly wait staff and hotel staff.

It was nice. Sunday night, Labor Day weekend. Not too busy but friendly people.

Nice place great pool. If you're a late night eater look elsewhere. No latenight food options and bar closes early.

Clean, comfy, and versatile. The views are amazing, there are plenty of places nearby and even inside the hotel to hike, explore, relax, and eat. Amazing.

Love this place! All staff are friendly. Awesome breakfast buffet! Beautiful views! Great place to vacation!

Horrible experience! Filthy and housekeeping stole two of my necklaces and they wouldn't clean our room. The air conditioning unit did not work and when they finally fixed it it would leak on my head everytime I was in the bathroom doing my hair. I had to stuff a wash cloth in the unit so it would not leak on the floor. They charge a bunch of hidden fees and goodluck trying to get a hold of the front desk. When you do finally get through, you talk to a woman that is already irritated at anything you have to say. If we weren't so tired from driving from Michigan to arizonia we would have left right away. Thank God we weren't staying in the hotel much of the day. Be prepared to be woken up at 3:00am by people in the hallway yelling. Save your money and don't be fooled by the pleasant view on the outside.

Beautiful city views for there wonderful restaurant on top of the rock must see!

Very Beautiful! The staff was extremely attentive and friendly too.

This is a really nice place. Prices are great in the summer. Rooms are clean.

Room service is pricey, moreso than most places.

Pool and hot tubs are nice and there are nice views.

Place is pretty quiet, but I was there in the summer when it was 120 degrees, so the quiet may not be the norm.

Biggest complaint...NO FREE WIFI. Seriously, charging 18 a day for wifi is kind of ridiculous.

Super hotel with great pool, unfortunately the area is a bit too close to the highway and a cemetery

The hotel is located on top of a rich essentially. Great views of the city. Close to the airport but far enough away to avoid airplane noise. The hotel overlooks a major freeway and you can hear freeway noise. That isn't great. But the staff is very friendly. Rooms are comfortable. And the restaurant is great.

Nice location, close to the airport but hidden away.

Very nice hotel and friendly staff! Definitely a great destination

I will not be returning to this Place.
Stayed here for the weekend for my wedding anniversary went to the pool/bar for cocktails and their staff lost my husband's credit card!! My husband left several messages throughout the week for management and never got a phone call back. They could've at least apologize for loosing it we would have understood their honesty but they didn't it was so disappointing. Luckily we had some cash and was able to enjoy a somewhat decent dinner somewhere.

The room was clean. The food was decent. Checking in and out took way longer then necessary due to slow service.

ROACHES IN OUR ROOM!!! I ve stayed at this hotel a few times several years ago. This was the first time I stayed in the south building. As soon as we walked in the hallway, it reeked of mildew and old smoke! The hallways looked dingy and dated. Our room was just as bad! There were two roaches within the first hour. Since we had five other people staying with us next door, we decided to tough it out instead of making a fuss over it. The smell in the room was horrific. At about midnight we got up from the bed and found two huge roaches cruising around! Not only could I not sleep because I was freaked out about the roaches... the noise coming from the freeways was so loud in the room! Terrible experience. This resort needs to seriously renovate their disgusting, dated, smelly, roach infested rooms.