A

Upon check in I asked the girl at front for a roll...

Upon check in I asked the girl at front for a rollaway bed and she stated she would call and have one sent up. After waiting a while we decided to call the front desk to see what the hold up was. The lady who answered the phone was someone different than whom we originally spoke to she stated she would call and find out when they would bring. Within a couple of minutes they called us back and the lady stated I never requested one with the other girl and they would not be able to bring one up. We decided to go back to the office and speak to them because their website states they are available and there was no restrictions. The girl who checked us ended up
Coming out after we speaking to the other lady and had a very rude deamenor with us. The other lady stated we will request the camera footage which would be fabulous if they do because I do. Not appreciate being called a liar. This place has poor customer service and to top it off they have cockroaches everywhere outside. Would not recommend this hotel to anyone.

Comments:

No comments