Stew Hansen Hyundai ~ Ken Garff Automotive Group Review

I was driving a 2016 Jeep Cherokee . Was hit from behind by Mitsobeshi pick up . I sustained extensive damage . They had my car done in 3 days with loaner

Had car serviced for a recall and to repair window switch, called us to say it was ready, drove car half a block and the engine light came on. Had to wait on additional repair of the throttel body which should've been noticed when driving the car around for my pick up. Check engine light was on and the car wouldn't accelerate.

My wife and I drove from Cedar Rapids to check out a Santa Fe that Stew Hansen Hyundai had in stock. I called and talked to Matt Conrad to set up a time to check out the vehicle. When we arrived that Saturday morning the Santa Fe was sitting there waiting for us to test drive. After driving the vehicle, and satisfied with its features and the ride quality, we sat down with Matt to make a deal. Matt never pressured us in any way, was courteous and very professional. One of the best car buying experiences my wife and I have ever had. I highly recommend Matt and Stew Hansen Hyundai for your next car purchase!

The parts department was extremely helpful. I needed a replacement door handle, but they couldn't match the color. They directed me to where I could get the paint I need and made sure I had the information I need to get the right color. I appreciate great service.

Very good service, work hard to serve their customers!

I receive excellent service on my Hyundai Sonata at Stew Hansen Hyundai. The staff is very helpful. They explain what is going on and answer any questions or concerns I have when I am there. I am very happy with their service.

I had an unfortunate situation yesterday where I was no longer able to drive the car I had, the team at Stew Hansen Hyundai were great at providing me with top notch customer care..I didn't feel like a customer more like a family member! Today I worked with the fantastic gentlemen of Stew Hansen Hyundai used car dealership and once again was treated extremely well, they genuinely cared about my needs as a customer and made sure to help me into a newer car! I'm so thankful for the honest, caring people at Stew Hansen Hyundai!

I had a great experience, I noticed alot of people piping in about this register write up. I understand that things can happen, and people can rush to Judgement.. However I had an amazing experience the whole staff was great Dennis was my salesman as well as my dad's who just bought a car from him last week .... Things happen, sure they could have handled it better however whats done is done. and noone was hurt. I would recommend purchasing a car there great deals quality cars and Like I said I have had great service.. I think there are alot of people that thrive on negativity....

My Salesman Chris Weyer was very knowledgeable and helpful. He spent extra time to make sure my Blue Link was working when there was difficulties due to an error that the people at Blue Link had made.

If I could give the service department zero stars - I would. I have a 2012 Hyundai Azera with 20,000 miles on it. The air conditioner stopped working last week (9/3/13). I brought it into their service department, and after an hour wait, they came out and told me that they needed to order a part, and they could fix it on Tuesday (9/10/13). Of course it was nearly 100 degrees every day while this was happening. They said they would call me on the morning of 9/10/13 and let me know that the part had come in. First reason for zero stars - I called them at 10 am. "Is my part in?" They respond, "Yes, bring your car in." I called them, to find out my part had come in. I doubt they would have called me, like they said they would.

I brought the car in, and left it there. 2 hours later, I get a phone call. "We have your car taken apart, and its actually not the part that we ordered behind the reason the air doesn't work. Its the air compressor." We have to order more parts, can you bring it back in on 9/12/13? I asked for a loaner car. They didn't provide that kind of service to someone that bought a $40,000 car from them.

I have dealt with the same service guy both times, and I'm sure its not him under my hood, but whoever is getting under the hood has no idea what they are doing. I'm going to get rid of my car the next chance I get, purely for the reason of terrible service after the sale.

Zero Stars is my vote for Stew Hansen Hyundai.

I had a terrible experience here. Took my car for service here and they screwed it up totally. Charged me 250$ for nothing. Absolute zero technical knowledge for the service technician. I had to take it back again..just to ask them to put it back the same it was before service. Never go to this service center. Keep away and be happy.

We had an excellent experience at Stew Hansen's. Matt was the first one to greet us and he did so with a friendly face. He proved to be very knowledgeable about the vehicles we looked at. He was patient with us. He had a laid back style that put us both at ease and even had a few laughs with us, (or maybe at us ha ha). Our experience never felt pushy or rushed. They even fed us :). The whole place seemed to have a welcoming atmosphere. The whole team worked together to get us, we believe, a great and fair deal. We would definitely recommend Stew Hansen Hyundai! Thank you again for a great experience!

Micheal Heng and Michelle Zeran

My wife and I live about 2 1/2 hours away. We did much of our car shopping inquiries via online and over the phone prior to coming to the dealership. I feel our needs were met prior to our visit and were confirmed when seeing the vehicle for the first time in person and asking questions about the vehicle during the test drive. I also appreciate that due to weather we could not make it down to Des Moines when we had previously scheduled our visit. The dealership was very understanding due to the winter ice storm as to why we could not make it and were happy to reschedule at a different time. It was very appreciated that I was told right up front that the dealership usually does not hold vehicles but was willing to make an exception knowing that we did not live close to the dealership. All of the about reasons plus having the Hyundai Santa Fe Sport we were looking for with a few additional options and a lower prices is what led us to Des Moines.

Thank you, Tony & Jennifer Bowen, Coggon, Iowa

Horrible. Had to have my Car serviced 5 times for the same issue and the last time they 'fixed' it they broke a different part of my car. The best park-- they delivered my car back to me with 4 lights on my dashboard and my steering wheel controls not working. Did no one check their work? Also my Windshield was covered in grossness. Not sure what it is, but when we clean it the towels we are using turn black. I do not recommend purchasing a Hyundai or having service at this location.

Took my car in because another car place said I needed major repairs, not recommending driving it off the lot. Brought my car in and they found that all I need is a new set of tires, not a thing more. Saved me thousands of dollars! Very courteous as well!

Everyone was helpful and kind. Easily the best dealership experience I've ever had. Reccomend 100%

I went into stew hansen got a pre owned vehicle that had problems within the 1st 2 days of getting the car, then they tell me they want $135 just to diagnose the car & they want more down payment after they even told me if i didnt have one it was fine minding i already signed the contract and all and telling me they NEED the car back. Will never come back and dont recommend coming here at all.

Jason Hansen was so great to work with. It is our second time buying a car from him. He is very kind and will work with you to make sure you have everything you need when you walk out. I will continue to use Stew Hansen as long as Jason is working there.

Had a great experience start to finish. Tony Romeo was very knowledgeable and efficient. The staff was actually "real", no BS. First Hyundai, time will tell if I'm happy with the product as well.

This is one of the best and friendliest dealership I have been into in a long time. Very positive group of people, and not pushy. I highly recommend them. Marcus was great and has a good sense of humor..

Brittany was so helpful and patient with us during the whole process.. I don't know why that surprises me because eveybody I've dealt with there (we just purchased our 2nd Hyundai) has always been very knowledgeable, pleasant & polite...

Great salesman nice and courtesy well knowledgeable just took a little longer than I expected.

**Edited 02-FEB-2019** Vehicle Warranty Repair Nightmare

A very pleasant and hassle-free car buying experience, but once the vehicle was sold, things took a turn for the worst.

At 22k miles the steering column failed and was not covered by warranty; the implication from the dealership being that I somehow wrecked the column myself. Unable to contest, I shelled out $1800 for a replacement, and when I got the vehicle back, a entirely new set of issues were introduced. Now the vehicle won't shift properly, has difficulty starting (requires multiple attempts to start) and the braking and steering become loose and unruly during extended driving.

I loved my Kona up until recently. Once it started having problems however, the warranty proved itself to be useless, and additional issues were introduced during the repair process. Vehicle was in the shop for a couple of weeks already, now it's going to need to go back and I'm hesitant as I don't want to be blamed for these *new* issues as well (and subsequently charged additional replacement costs). The vehicle has not been abused, but warranty service is at the dealers discretion and if they think your problem is too 'unorthodox' or 'just shouldn't happen', (regardless of the actual circumstances) then expect to pay.

The dealership and its staff have been generally very nice and helpful, but the warranty I bought has proven worthless already and I'm very concerned this vehicle won't make it far without becoming a money pit.

I'd recommend against the Hyundai Kona at this time.

We are very pleased with our experience. Our situation required a little more effort to complete but the entire team kept working until we found something that benefited everyone. Thank you!

Great rep, very low pressure. Feel like we got a great vehicle at a fair price.

Izzo B. was our sales consultant and he was definitely the best person I've dealt with in this situation. He listened to our questions, understood what we were asking, and thoroughly answered everything we had. I recommend him to anyone who comes in

Awesome service as usual. Ryan Sokol the advisor is the bomb.com!! Frank the Tank is a awesome mechanic

The sales team really helped in abad situation to leave with a new car within my budget.

Staff was very friendly and willing to help me get into a new car. Enjoy the experience and I love my new car

Very nice. Good to work with. Sales consultant Dennis Halupnick was wonderful to us.

Got a certified 2015 Hyundai sonata... They didnt come down on prices but they gave me three free service if asked for. They took care of everything including the applying for tag and stuff.

I bought a car from Stew Hansen Hyundai in the past few weeks. The staff was friendly, helpful, and knowledgeable about the cars. They answered my questions and anticipated the information I requested. The staff really made this experience worth it.

Devin was super helpful and friendly. We absolutely love our new Dodge Charger. Luis was also amazing to work with and we plan on when we are ready again to be purchasing from Stew Hansen Hyundai!!!! Super friendly staff and vehicles are super clean as well!!!

Had a great experience buying my car. Staff was super professional and I will diffently be a returning customer.

After studying and finding the EXACT car I wanted, it was Stew Hansen that had it. I called and within 10 mins we had a great deal. They would drive the new car to me and take my trade in. Love the car and service was excellent. They treat you special!!

I had a very good experience. Ramo Smajlovic helped me and despite being there alittle while he never got grumpy or tried to hand me off to someone else. He was super friendly and he helped me get a new car ! I would 100% recommend going there and having ramo help ! It was the easiest process I ve had to get a car !

Took care of my warranty engine replacement with no problems !

Excellent service! Nate Eastmon and Allen were awesome to work with!

We have gotten several vehicles from Stew Hansen Hyundai and we always leave with having the best customer service ever. They are always helping you and guiding you to get the best vehicle within your price range. They truly care about you as a customer and you are more than just someone buying a car. They also are not pushy and force you to buy if it isn't what you want. Izzo was a fantastic salemen and went above and beyond to get us into our new Keno. Thank you!

Excellent service, very friendly staff. Willing to work to get things done to the customers satisfaction. guys!

TJ was very helpful in helping me find a great car! He is knowledgeable, and helped me understand all the different options available.

This place is extremely friendly and welcoming. You don't feel the usual shadyness when stepping into a dealership. Jon Peters was extremely helpful, knowledgeable and just an all around pleasure to work with.

My car war picked up a little early. It was serviced and then returned to my residence earlier than estimated. Work was performed on budget. All I had to do was pick up the phone. Nothing could be better than that!

They did everything they could to get me into a new Hyundai when i needed a car so i thought they would do the same thing for a used Camaro i really wanted but i was wrong they got me approved with money down i told them i didn't have the money to put down on it i would have to pass on the car then they kept on me saying they would keep working on getting me into the car this back and forth of them saying they were going to get me in the car and me telling them i didnt have money for down payment and them telling me they would keep working on it went on for a week before they finally just sent me a letter denying me credit i wouldnt have minded so much if it wasnt a car that would have been more then just any other car to me and they would have just let it go after the first time I told them i didnt have the down payment but to drag it out for a week saying they would keep working on it just to deny me credit was a little unprofessional not to mention a very big disappointment

Didn t have an appt and they got me in for an oil change and fixed up my tires after finding nails in 2 of them! Excellent service!

Had a fantastic experience, Richard Goudy my salesman , Steve in finance made my purchasing choice a breeze! I m a returning customer and would recommend Stew Hansen on Hickman a great place to buy , your dream car! Come on in and let the folks , take care of your next vehicle purchase! I give them 200 points across the board! Ask for Richard Goudy , sales consultant, he ll hear you!!!!! Completely and strongly met all my expectations , I give Richard Goudy 200 pts and them some review! Love , love my T-Rex Tucson!!!!!

My husband and I were in the market for a new car and did our research online to narrow down to a couple different cars. One of the cars was a Hyundai's Sonata/Hybrid. We stopped in late afternoon on a Friday to take one for a drive and see if we liked it. Danielle Storm was our sales representative and was super helpful and not pushy. Unfortunately for her the manager, Andrew was very aggressive, rude and pushy. We had our own financing and he questioned where it was and who we were working with. He kept quizzing us on it which almost caused me to walk out as I was interesting in buying a car not being interrogated about our financing. We did not buy the car that day to their dismay but went home and did more research and found a cheaper price for the same car a couple hours a way. We called first thing the next morning and they saw the price online and agreed to match. When we got there they questioned how someone could offer that price and said in order for us to buy the car for that price we had to give them 3 names of people who were in the market to buy a car and sign up as an uber drive so they could receive a discount. Again Danielle was super friendly but the manager, Andrew was not. They told us they signed people who were 75 years old up and had no problems. That is very concerning to me as I am sure the they did not know what uber was or what they were signing up for. I sure wouldn't want someone to do that to my Grandparents. They insisted we had to sign up as an uber driver to sell us the car at the price even though they made no mention of it over the phone. Not feeling like they were upfront and honest with us and not liking the way we were being treated by the manager we decided to take our business elsewhere. We called the dealership that had the car for the price we wanted and the sent us a purchase agreement that day for the exact price they quoted on the phone! When we got there to sign the agreement and pick up the car there was no funny business. They were very direct and respectful.

My family and I had a wonderful experience at the Stew Hansen dealership. It was a friendly, efficient, no hassle or hard sell place to purchase a vehicle. Thanks, Dennis!

This is the best car buying experience my wife and I have ever had. We purchased two vehicles; a new Hyundai for my wife and a new Silverado 2500 Truck for me. We both were pretty sure in what we each wanted. They immediately found a vehicle my wife fell in love with. My truck took a little longer. Alan Bahic and Brian Oselette did a great job in not only giving me choices within my price range but ensuring that the truck met all my needs...and a few extras! Buying two vehicles at once was a big decision but Tommy Huynh made us feel great by giving us a great price on both vehicles and our trade-in vehicle. They also offered a great service plan at an affordable price. Service was prompt, friendly and helpful. I would recommend this dealership to anyone. This is the dealership our family will be using from now on.
Thanks again,

I had a great experience purchasing a certified pre-owned Sonata. Everyone was honest and straight forward.

Top notch service and friendly employees. The guys went above and beyond to ensure I got the best rates and was taken care of. The entire process was streamlined which allowed me to get in and drive away in under an hour.

The sales agent, Izzo Bahic was awesome! Super patient and knowledgeable. Very helpful and took his time actively listening to understand what I was looking for in a vehicle. Was very understanding of my needs and concerns. The finance agent Luis was also very patient and helpful. Guaranteed it was as painless as possible. Would absolutely recommend this dealership to anyone

Our salesman Jason was fantastic. He understood exactly what we were looking for. We left the lot and within a couple hours we received a call from him letting us know that he found what we wanted and we ended up buying that exact vehicle. Outside of sales I would definitely recommend reviewing the purchase agreement to ensure the finance department doesn t try to add anything you didn t agree to.

Although these super professional employees could not get me into the car I wanted at the price I wanted to pay, my salesman and the manager both tried every way they could and they both understood I didn't want to pay more. There was zero pressure at all and when I am ready to buy a new car, I will definitely go back there!

This is my 8th Hyundai. I love the look, ride, fuel economy, and friendly service I get at Stew Hansen's! You simply can't go wrong with a Hyundai!! Once you have had one you'll be coming back time and time again!!!!!!

Kristina is absolutely wonderful. She made me feel like I wasnt just a sale to her. We talked about things other than the car, she waited with me the whole time. She answered all my questions or asked someone else if she didnt know. She was honest with me about everything. Overall a wonderful experience!

Great experience. From the time I arrived to finish! Nathan greeted me in the parking lot and was very courteous, professional and personable. Alan, the sales manager, was excellent. I arrived with pre approval and had a thin margin as I was carrying over negative equity on a previous loan. Thad and team were able to accommodate my needs and I left with EXACTLY what i walked in expecting. No haggle no BS just exceptional customer service! Great work team!

Fantastic service from start to finish! Made buying a car enjoyable!!

Thank you so much Diego and Allan for the opportunity to buy the Hyundai Sonata!! My son loves it!! I will be back to buy my daughter a car soon!! Thanks again. Joel

I was in a very sticky situation. They helped me beyond words. I will forever be thankful. Great company with amazing people. Thank you!

Me and my now husband bought our first car from them and had some unexpected things happen and they helped us soo much,I returned to get another car and still excellent service I will recommend them to anyone. And will return again in the future

People in the sales Tower were very friendly and accommodating. This is a place I would like to buy a car!

Had a great experience Brittany was very very helpful , was always thinking of my needs didn't push very helpful finding the right car, Luis in finance made things very painless and was a good sport since I was giving him a hard time,but told if I did nothing than I wouldn't care. Matt and the rest of the management staff listened to my needs and took care them. This is my 6th Hyundai and I have great experiences with all of them, but stew Hansen was by far the best

My car buying experience with Stew Hansen Hyundai was flawless. I live in the KC, MO area but found the exact vehicle I wanted at Stew Hansen Hyundai. Our salesperson, Kris Kremin, was both professional and personable. He made sure he had the exact vehicle in stock and furnished photo's of it and the window sticker to insure my confidence. After agreeing on the purchase price we made arrangements to drive to Des Moines on a Saturday morning to pick-up the vehicle and the staff had the vehicle ready, washed and gassed up. The credit manager, Phil, was ready for our arrival and, after a test drive, had all the paperwork ready for us to sign. Kris then spent as much time as we needed walking us through and demonstrating all of the technological features of the vehicle so that when we hit the road to return to KC we were completely comfortable with the vehicle as we are now completely comfortable with Stew Hansen Hyundai. I would recommend Kris Kremin and Stew Hansen to anyone wanting to purchase a Hyundai.

Great experience! Looked all over des Moines for a used car but extremely picky. Trying to find a vehicle with more seating than my 2 seat manuals. While being set on a used car because it would be too expensive for a new car (I was wrong). Got sat in a brand new Hyundai veloster r-spec which was actually within my price range. Had my extra seats, great price, and brand new in double digit miles with plenty of warranties. Very willing people to help me buy my first brand new car and finance through Hyundai.

I bought a Elantra Sport from Nick over the weekend. It was overall a great experience. Everything went smoothly and pretty quick for how busy they were. Nick was very knowledgeable about the vehicle I was purchasing and a lot of help with figuring out all the awesome features the car had. I would definitely recommend any family or friends to Stew Hansen Hyundai and especially to work with Nick!

I only gave them 4 stars because it's so hard to get a vehicle in at the last minute for an oil change. They need a Quick Lane station for those who can't plan 3 weeks out to get an appointment. I don't mind waiting in line, what I do mind is having to take a day off just to get my oil changed!

Salesman told me the credit check was a "soft hit." I knew better, but allowed it anyway. When I got the notification of the credit check through my monitoring agency, before I singed the paper authorizing it, I should have stopped and used that as leverage.

Standard pushy salesman tactics, won't stop calling even when told, "I have your number, I'll be in touch to let you know yea/nay when we decide."

Wants to try to sell us a new car with ex the payment I'd been looking for. Told him I'd consider a new car, but would probabmy want a used one to be in my monthly payment range.

This is a very good store at which to buy a car. Friendly sales people who work as a team to make a deal that works for you. I told them how much money I could put together at signing and my budget for monthly payments going forward and they found a way to make it work. I leased a new Elantra at a very competitive price. I bought from Alen Bahic.

We had a great experience with Jason. He was honest, helpful, knowledgeable, and reasonable when negotiating price. I appreciated the way he treated us with respect and professionalism. We love our 2017 Hyundai Santa Fe. Thanks Jason! (And the financing guy was named Dale, I believe. He also did a great job and explained all of our options very well!)

Friendly service, reasonable prices and my favorite have to be they always vacuumed my car with any service that we get.

Dave Wicks was awesome to work with.
Thanks Dave!!!

Service here is great! Every time I've come for basic maintenance or an issue with the car the team has been professional and friendly.

While I know some people stay away from dealers because they are afraid of the prices, I think prices here are very fair.

I recently traded in my hyundai elantra for a used chevy cruze at the stew hansen hyundai dealership. My experience at this dealership has always been great, i would regularly bring in my elantra for routine maintenance and they have always been prompt and nice when i had brought the car in. I had been receiving emails from the dealership about wanting to purchase my elantra. I hadn't given it much thought and decided maybe it wouldn't hurt to go and talk numbers. I met with Randy Crabb one of the sales consultants and he did a great job of showing me some different options and working with me on what i wanted and where i wanted to be at price wise. The car i wanted to look at was not on the lot so he showed me some other options to see if anything interested me. I came in looking for a used chevy sonic they had on the lot which was out as a loaner so Randy showed me the cruze which I really liked. He did a great job of making me feel comfortable about my purchase and the reasoning behind why i wanted to trade in. I had only bought my elantra the previous year so still had the majority of the loan left to pay off. Tommy did a great job of helping me get the right price for the cruze while also offering me a great deal on my elantra and working it out so that the remainder of my loan was paid off. Bryan was also helpful after he had me sign all the paper work he hooked up my phone to the blue tooth capabilities in my new cruze. My experience, even though lengthy was enjoyable i never felt pressured and I always felt they had my best interest at heart while going through this process. I highly recommend Stew Hansen Hyundai and Randy Crabb for the wonderful job they did and how much they helped me through this process!

Was there less than 2 minutes. Got out greeted by Marshall who pushed way too hard after we told him we were out pricing and were not looking to purchase for a couple months out. Wife doesn't really know what she wants but loves her current Hyundai and wanted another but now can't even get her to look at them.

Salesman John Loose helped us with our brand new Hyundai buying experience and he was amazing! Very knowledgeable, kind and patient. I would highly recommend and we will be coming back for a second car in the near future. I can't express how easy John made the experience for my wife, myself and our two kids. Thank you again for helping us with our new Hyundai Kona!!

We had a great experience at Stew Hansen Hyundai! The salesman called us when the SUV came in that we were waiting on. Everyone was very professional. Derek was fun to work with and reviewed all the options on the SUV before we left the dealership.

We were able to get what we needed and they worked with us to payoff our trade-in. Our payments are exactly what we wanted. Everyone's very friendly and helpful.

Absolutely the best Hyundai dealership in the country.The staff is very professional and knowledgeable about the Santa fe.Most dealerships don't have a clue about the car. I would reccomend them to anyone and I drove six hours to and from to get this car. Keep up the good work. I could say more but would probably run out of space. If you want more call me. Thanks guys!!!!

Aundrea and Alen were great to work with through the whole buying process, and after we bought our car they made sure we were happy with our purchase. I would highly recommend these two and Stew Hansen Hyundai.

The staff is polite and quite helpful. They offer shuttle service. The best part is they wash your car n vacuum every time you have service!

Great Hyundai dealership!! Always a great experience with them. Purchasing and maintenance are great!

Excellent experience. Nate and Devon were amazing. Wife and I hurried a prior purchase and my wife ended up with a vehicle she was entirely happy with. They went above and beyond to make sure she drove away in the vehicle she originally intended to buy.....and brand spankin new!!!

Good people here. They will work with you to get the sale done. I was buying a car from out of state. Met me at the airport in the car I was looking to buy. Cool!

They told me was pre aproved was there at 10 am at 3pm they said they can help then ask can you send check stubs so I did and the still can't help I mean you do a credit app and they still can say sorry can't help but no they say oh everything looks good when can you come in sooo dissatisfied.

SO I GOT THIS LETTER IN THE MAIL SAYING WHY I WAS DENIED CREDIT AND I QUOTE CUSTOMER LIVES OR WORKS OUTSIDE OUR NORMAL LENDING TRADE AREA SO ISN'T THE DISCRIMINATION

This place was amazing! My family is growing and we have started doing foster care for some sweet little girls and we desperately needed a bigger vehicle. My husband and I are young and don t have great credit and all we had was a car to trade. I spoke to a sales person named Jacob Padgett he called me because of my search on the website. I explained to him right away that I don t have good credit, I don t want my credit ran many times, I don t have a down payment and I can t afford a payment over $300 he was just ridiculously understanding! He listened to me and he told me about all of their vendors and that he will not push my credit through unless we can agree with a payment that fits my family comfortably. He assured me that Stew Hansen is on my side and he will do everything that he needs for my family. We set up an appointment and when we got there even 15 minutes early , Jacob was literally outside to greet us! So during the time we were there Jacob showed great hospitality and offered us drinks. He got in and found us vehicles that fit our family and we picked one. They started the process in trying to get our payments to match our budget and it was a very long process and it was really stressful but Jacob was still checking in on us and getting us drinks and cupcakes I had my toddler my 5 month old and one of my big kids with me so it was stressful for about 3 hours. We then got bad news that our payments were way out of our budget and so we said thanks but no thanks and was packing up to leave when I noticed Jacob quickly and eagerly scrolling on a website and he came across a van and had his finance guy look at it and stopped us from going and my goodness! I swear it was a blessing that Jacob was our sales person because he found us a great vehicle that fit our family and was perfectly in our price range and was in great shape!! I m over joyed that Jacob worked so hard for my family and got us what we needed! The Stew Hansen Team should be blessed to have someone like him! He doesn t give up! He listens and he cares! Jacob even went out of his way to do a follow up call and that had NEVER happened before! I m soo happy and highly recommend Stew Hansen Hyundai and Jacob Padgett! Thanks so much! God Bless!

Great customer service they help you out alot I will go there in the future

Jason Hansen was a great salesman and comfortable to work with. He found me the car I wanted when we didn t find it on the lot. I am very happy with the new car and I appreciate Jason s attention to all the details in the process.

The only part I didn t care for was the sale pitch on the extended auto coverage through Tim. A customer should be able to say upfront that they are not interested instead of forcing him or her to listen to the sales pitch.