It's a SCAM! They had to steal personal data in order to get certain information about us. When the person calls you, they make you believe that they had this from the common insurance file (???) but this is false, since in this case my information was old. The DGCCRF should look into the subject. Do not give any verbal, written, nothing ... Hang up!
Very clear explanation and excellent customer service. The Family Health + offer is well suited to my needs. No need for a lot of steps or paperwork for the subscription, high guarantee
Always a good communication on the part of my advisor, I am always warned in advance in case of change or evolution of the files but also of the guarantees from which I should benefit
My boss subscribed to this insurance last year and since January we are no longer home because my boss stopped on January 1 and they continue to take me while I got on the phone and told me that he was going to stop the levy and not always still not repay and in addition they are thief
Excellent customer service with an attractive price. Whenever I call on a service, I have been really taken care of
I am really satisfied with the services provided by SPVIE Assurance and I am ready to recommend this insurer to my circle of acquaintance. The responsiveness, availability and professionalism of my advisor are some of the criteria that motivate my opinion.
Quality service ! In case of problems, the advisor will always be at your disposal
A friendly and very pleasant welcome. The staff always listen very well. I was accompanied until the signing and during the contract. thank you for everything
Insured space easy to use with the collective contract
Impeccable and very friendly service. Good value for money. I really enjoyed the contact with my advisor as well as the possibility to configure my insurance. Good file management!
Big scammer, make you sign insurance contracts pretending to give you a quote
I gave my iban asking them to assure me that no penny will be taken, they said that they needed it just for a so-called contract, they would not take me anything without my agreement, result, no contract received and money taken!
Pleasantly surprised by the quality of the interventions, the efficiency and the speed of the procedures since my 6 months of subscription. Continue in this direction
Very affordable rates. By choosing SPVIE as insurance, I save a lot
Very satisfied with customer service. I have a counselor on the phone who is reachable, friendly and attentive to my questions
Very attractive prices, advisers reachable quickly. Quick and very correct intervention and reimbursements. Always delighted by the various services of SPVIE
I am taken without having given my consent. I have never received a document and nothing signed ... and yet I am taken!
Very competitive prices, precise information on the approach to be taken and the evolution of the contract, a very good reward in the event of long loyalty!
I strongly recommend SPVIE Assurance, they always take care of developing a personalized response with advisers who are available
Hello I am also a victim of 01/15/2018 around 5.30pm, I am disabled today 01/16/2018 and I was asked to give a number (Iban) from my bank ......... 01/18/2018 (answer, my wish yes, I don't need any other worries) thanks for agreeing to correct ......................... ( CONTINUED) on 27/01/2018 I have just been debited from 25 euros 66 cents on 01/26/2018 your company is entered into my bank account, it is an impairment for a disabled person, BRAVO Thank you. I will send an email to your address by requesting a correction from your SPvie team as you suggested, see more soon.
Value for money, competent staff. It's a good insurance
SCAM, DO NOT ANSWER their calls and reject any questionable picks!
They pretend to be your mutual and ask you for your bank details.
Transparency and respect of commitments for Vega health insurance. I was well taken care of during my sick leave
I am a new member, the reception is always at the top. During my request for information, my interlocutor was able to enlighten me on various points and answer my questions. The preparation of the quote was also very fast. I remain confident for the future
I did not even create an account on spvie but you called and ask information to my parents who can not speak French, now you took 30 by the bank and I try the call to spvie you do not even answer
Competence of the welcome staff at the Issy des Moulineaux agency. I have a professional advisor at my disposal!
I am very happy because the price suits me very well and the offer meets my needs. The staff is very understanding and friendly, I recommend
A loyal customer for a long time, I do not plan to change insurance. I remain confident for the future
I am very satisfied with this insurer. I don't plan to change companies yet
Several people have recommended this insurance to me and I had a good experience as a new customer, fast and pleasant service, responses responded reactively whether by email, Facebook and phone, excellent!
A society of crooks posing as a mutual organization, they are very knowledgeable about extended sick leave. They then ask for the bank details to send daily allowances but instead we receive a withdrawal from his account of 25 . So I warn you against these scammers.
I am not satisfied with your insurance you call people to bamboozle you to withdraw sums from the accounts without their notice I asked you for the paper documents to study them I am, nothing is received therefore I m, is nothing to sign with you I ask you to reimburse me for all of what you have collected since September since you have abused it, wait for my reimbursement as soon as possible I will give you 0for this location
Professionalism, competence, responsiveness and staff attentive to the needs of its customers. I highly recommend this insurance
Do not consider positive opinions that are all false, they are just thieves who shamefully benefit older people.
You should be ashamed to behave this way and thank you to Google for forbidding you to delete comments to warn those who want to check your honesty here.
You are really up for grabs, and your preformatted answers reporting on brokers are simply scandalous ...
Scam, practice forcing on the phone. On the verge of illegality. To flee absolutely.
High availability of advisors as well as attractive prices compared to the competition. I recommend
A fast phone service, I was recalled immediately after asking for a quote. The contact with the staff of SPVIE Assurance is very pleasant, and attentive. I recommend
With the new family + health offer, I am very happy and satisfied to be at SPVIE, what a pleasure to finally be able to manage my parents' contract from my space
Customer experience without bad memories. I had to change my insurance despite myself but if it was up to me I would have stayed.
People from this company call by phone to sign in the minute a contract of who knows what ... Having had our bank details directly through our bank. We are certainly at the limit of the scam.
Beware forced sale to vulnerable people by phone by making them believe that their contact details are taken for sending information documents for foresight when in reality it is to validate an electronic signature. My mother being a dependent person, these are my telephone coordinates which are indicated in public contact. A counselor from the SPVIE telephone platform contacts me to find out if we have received the "information documents" sent by mail. I answer them that we are not interested and that if we received the doc we probably threw it in the trash without opening it. He insisted on using my mother's exact contact details to send her back this simple information documentation, asking me to validate the address with the code I will receive by text. Feeling the scam I ask him if he is not asking me for an electronic signature code by chance. To which he replies "not at all it is just to validate the sending of the documents" I repeat to him that we are not interested and there I receive the famous sms on which it is clearly indicated that it is a signature code electronic .... here it is ... I made it clear to him that deliberately lying to forcefully sell contracts was illegal and that I was going to report it.
SPVIE if it is not your practices change the telephone platform because this way of preceeding is completely illegal and devoid of any ethics and respect for vulnerable people who can easily be tricked and find themselves engaged in contracts they do not have desired !!!
Very satisfied to have made the choice with this insurance: high guarantee, attractive price, easily contactable customer service
They are ultra-aggressive brokers who have made my mother of mine 80 years old ... flee ... they do not respond to such or the email ...
Good guarantees and good advice, bravo SPVIE Assurances!
A real phone scam
The company makes you validate a code by Sms which commits to a monthly payment
No worries for the moment, SPVIE supports me well by ensuring good follow-up of files
The staff is always there in need. Helpful, reassuring and professional. I recommend
Grifters. If I could put 0 stars I will do it. My godfather was wrongly taken a bunch of times. YOU ARE BAD PEOPLE
Escrots. They took me directly to my account without any agreement on my part, after having made me telephone harassment. I launch a lawsuit against them, of course no leader is there to answer except being told by e-mail I'm waiting to see
competent staff, excellent customer service, price / quality ratio
ruthless crook to fire they take your account if you sign a contract or sign a thief
Bjr I was taken I did not sign anything is the flight. And I asked nothing. So opposition to the bank.
Welcome to the agency in Toulon. Listening and professional staff
No ! Do not go ! I have been fighting since January to stop the contract with my company's mutual insurance company, for all these months I continue to pay every month, he finally decides to reimburse me two monthly payments but in the end I am reimbursed in the amount of 5 at places of 90 , they are not professional that's all, so if you don't want to waste your time and your money has to run away!
Like many previous comments, a disabled member of our family was treated to abusive canvassing by a really unscrupulous broker from SPVIE. The latter told him to call on behalf of the CPAM and asked him for his bank details ... We have already sent a complaint email to the address we saw in the previous comments. We hope that this insurance will never be withdrawn because we denounced the abusive manner of the broker a few hours after his call. It is scandalous that a society can abuse disabled people with impunity to extract money from them. What values transmit the brokers who call under your name ???
To recommend, serious insurance that respects their customers
Direct debit without my authorization, I did not sign anything !!! Scam.
Very easy and quick to take out insurance, not much wait: this is already a good experience for me. And what I particularly appreciate about SPVIE is the active follow-up of my advisor, his kindness and the very precise and rapid answers he gives me
Very satisfied with the service and the rates offered. I am always well received, whether by phone or by email, with always quick returns.
At first I was angry because I could feel that he had underwriting may be a bit forced from the brokers. But everything worked out well when I made contact with the agency, and I even signed a contract. I recommend this insurance for its professionalism and responsiveness
I recommend this insurer and invite you to take out contracts
I have been with SPVIE Insurance for 3 years, and I find that the guarantees are satisfactory. I get loyalty bonuses every year. And when it comes to service, my advisor is always available to guide me through the process. I highly recommend
Good health coverage with the family + health offer. It s a pleasure to cover both my parents and in-laws on a single contract without having to go through too much paperwork
Content of the service, the explanations are always superb
Attractive prices, responsiveness of the team. Transparent assurance and which gives a lot of clarification in the tips. I highly recommend
I do not regret having chosen SPVIE for my collective subscription. Staff always on top
Same experience as the others who commented here. Insistent interlocutor who masquerades as my usual mutual. Forcing me to give a few digits code "to check my guarantees", I hung up immediately and did not give it. What does 30 million consumers do? Can not this company give strict orders and instructions to its independent brokers to have an honest business? Or check the honesty of their brokers before working with them? Or the commissions that they report to them are too important that they close their eyes? Lamentable and dangerous.
Everything is still going well. The staff are quick and efficient. They also offer a service at fair prices, I recommend
My elderly father was approached for health insurance that he did not need and then received a sms containing a validation code that he fortunately did not return. It is neither more nor less than an attempted forced sale. A dismal process to make contracts to vulnerable people.
A very attentive, efficient and pleasant advisor. The offers available and the prices are very advantageous. I have been satisfied with the exchanges since recent times, to see for the future, I remain confident
Professional and efficient staff, I recommend this insurance which in my opinion deserves to be recognized at its true value: unbeatable price and top reactivity in the management of files
Really very very satisfied. It gives me great reassurance to know that I have reliable insurance. As soon as she receives the file, processes it very quickly knowing that I have been reimbursed within the two week period.
Existing customer service. I received my green card in time
Misunderstanding at the reception of my requests, we have the impression of being stupid in our requests. I am withdrawn each month from a contract which was never signed with my own hands and this for a year despite several INSURANCE TOTALLY AVOIDED
attention they contacted my father of 95 by harassing him he wanted nothing but the person scared him by saying that it was obligatory ..... he did not want but they managed to make him subscribe a ... I contacted the service claim hoping that it will be canceled or I contact the gendarmerie to complain
An insurer who defends its customers by rigorously following the files
The advisors are always available and give their best so that I remain the best informed about the products and what to do. Thank you for your assistance
Insurance which approaches the elderly by telephone by making them believe that they are not covered in the event of covid contamination, plays with the fear of people to have contracts signed by telephone.
Excellent and irreproachable customer service, simple and fast insurance with a very reasonable price. Overall, the guarantees taken out are correct
Be careful, it is called an office of occurrence and in partnership with the State that reimburses you but you register for a new insurance
I always receive quality and clear information. Excellent support, very professional follow-up, all my requests have been taken into account
I am very satisfied with the customer service within the agency in Toulon. The welcome is pleasant with professionalism of the staff. It is always a pleasure to interact with them. I recommend
Car insurance acceptable because they offer tailor-made solutions, so flexible enough in the budget unlike some other insurance :) top
Pleasant, friendly and professional adviser. The proposed contract is of high quality with good guarantees and effective monitoring of files
Speed of subscription with an affordable price and a good understanding of the quote for me. Everything suits me, do not change anything, you are a welcoming and professional team
Competent, humane and honest insurer. Staff always available and attentive. The price of the insurance is suitable for me compared to the guarantees perceived afterwards. I highly recommend
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