A very kind and courteous advisor, attentive and attentive, I always have answers to everything, correct price, quick and efficient contact. I am satisfied with the benefits of SPVIE Insurance so far, I recommend
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Like everyone else, I looked for a good guarantee contract for my car insurance. I have a contract with spvie and the agent took care of me. For the moment, I have not had any problem despite the negative reviews that I observed on google
I had the unfortunate surprise of seeing my account without having given my bank details through the broker provitalia. well on I objected and canceled this contract which I did not even have a copy. if you wish I managed to have the name of this person
It smells like a scam! Insistent interlocutor, exasperated not to be able to have the banking information, and does not want to give me time to think about it (suddenly it became a limited offer in time). Lamentable!
They've been taking me money since June without me realizing it ... I've never had any contact or close contact with these crooks I'm looking for a group of people to go to the court! We can not let this happen, when I call them, they talk to me about a 4-digit code ... they are completely crazy! It disgusts me
Hello, After having experienced a problem with SPVIE assurances subscription, I was able to be in contact with Fabrice who resolved my problem very quickly. Thank you again for your responsiveness and good luck. Coraline
beware scam he calls ten times in the evening pretend to be generali or I am except that I have contact generali they are not aware and I am told not to especially accept I have been forced to get angry and more spvie have all my details including banking c is the party the bastards he absolutely wanted me to give them a code that he sent me on the cell phone that I refused to give them c is harassment
Not reliable, my mother subscribed by such because people took advantage of its vulnerability.Recommended sent before 1 year but despite this 1 year after, samples are still taken..A shame !!!
Repetitive call, by several different people, each giving a different speech, giving only half the information A contract has been signed without authorization from me, and when I call directly I am told that nothing can be done and that I simply have to send an email explaining the situation.
What is the point of having a customer service if nothing can be done for the said customer?
Telephone canvassing may be independent but ensure that it is of high quality and informative
Telephone canvassing on 02/01/18. A person trained to sell life insurance in their own way and in no time. Since yesterday, unable to reach someone to cancel this contract. Of course, the necessary is done with my bank, no direct debit will be made. I will pass on their questionable way of operating to the services that manage this kind of situation.
April 3, 2019: What nerve to send me a message on Facebook, asking me to change my comment and add a positive one instead !!!!! May 2018: This mutual called me. Thinking it was my new mutual (with whom I am awaiting a contract), I answered and was told about the contract. I was texted a code that said "The code to sign" and I trusted the chick who told me it was just to see if I had received the code. She told me that she was going to send me the contract following the code, so that I take the time to read and make my decision. I confirmed the code to him and gave him my bank details for future refunds (NEVER DO THIS !!!). Result I got ripped off!
I am happy to be insured by SPVIE Insurance, I always have answers to my questions with good support from my advisor. Always a good explanation. I wait to see for the rest
I have been with SPVIE Assurance for 2 years and what I can say is that I am very satisfied with this insurance. Responsive customer service and super competitive rates
Perfect service, available advisor, speed and responsiveness. The offers offered are very interesting, I feel very important as a customer with them, the contact is always personalized and human
Good big crooks who tried to borrow me. They call you and hold obscure speeches about the nature of their activity; are almost considered an official entity of the state to obtain your personal information for the purpose of extracting money, without even informing you of any monetary compensation in exchange for their "services" as dark as their designs . To flee like the plague ...
Very bad insurance, it changes guarantee and increases their rate without keeping you informed. And remains silent at the request of their client. I strongly advise against them.
Contact person always available with an existing customer service and quality. I always hope to keep a good relationship with SPVIE Assurance. I recommend
I ve been with them for a few years and they have always been able to show their presence when I need them. Confidence assurance, I did not regret my choice
Liars and especially THIEVES, never subscribe anything at home, even if it is the mutual proposed by your company. After taking me money by mistake, it's been months that I'm waiting for the refund! I think they will never pay me back, but I will not let him down. RUN AWAY !!
Hello I just received a call from your services, these ask me to confirm my contact information and my email address? Following this, the person told me that she sends me a documentation by email and told me about a withdrawal period of 14 days. this is where I realize that we tried without my knowledge to commit to an insurance contract so I refuse the approach feeling the situation escape him she passes me a superiors to whom I reiterate my desire to do not commit myself, in front of my determination this person hangs up in my face. I sent an email in the wake to waive this contract the least levy on my 'account I will complain, I made screenshot of all your opinion. cordially
To flee !!!! Salespeople are liars and don't give any concrete info hiding what they are doing and you are surprised by email! Customer service non-existent When they are called do not know how to inform you are not aware of anything and the worst is that they make you understand that you piss them off! The interlocutor puts you in touch with another person who does not know more The siege is the same ... Very fast withdrawal withdrawal is something else even after the withdrawal period! Real dishonest thieves
My wife cannot reach Ms. BEMBA yohlene every time the platform tells her that she will call back, she also asked for information by email but there is never a return from Ms. BEMBA ???
Organization that fraudulently terminates your mutual contract for their benefit, I am looking for a way to find out how they did to make them take responsibility for their actions ... if anyone knows I am a taker !!!!
Insurance that allows me to save a lot because I take care of my parents who are already retired. Senior Health insurance makes our lives easier, not much administrative process to follow with a simple and immediate contract. Thank you for considering our case
I'm satisfied for the moment, paid third-party card in time, refunds interesting, and as soon as I have a problem I call the management service, it's a bit long certainly but they still answer my questions and are always very kind! I cross my fingers for the future but for the moment everything is going well
Interesting, I am pleased with the opportunity to have a quick quote and to be well received. I will do my comparisons for now but there is a very good chance that I am with you, thank you!
I did not appreciate the fact of the direct seller who initially passed this fact for Eurocard MasterCard to try to sell me insurance with insistence so I hung up. You are not a Eurocard MasterCard partner
Beware of these big crooks if they call you asking for your bank details and your date of birth they will sign you a contract as they did to my grandfather 91 years old.The code: 82 ... valid for electronic signature of a contract for a HORIZON IJ Hospitalization Accident cover | HORIZON Tempo Death with effect from 09/17/2020 subscribed with the broker PRESTIGE COURTAGE 1 for an amount of 44.42 / month.
SCAM! Having received a call from them and did not respond, never gave my bank details, I am surprised to have been taken from a sum of 43.79 with no signed contract! And I think given this illegal way, take legal action and inform 60 million consumer and UFC that choose. Unacceptable!
Seen on TV, the Family + Health offer interested me, so I called and my contact was able to provide me with all the necessary information as well as enlighten me on my questions, so I subscribed for my mother and I did it quickly. Bravo for the speed
Friendly advisor who takes time to answer questions in order to best guide her clients in their choice of insurance and for proper follow-up of cases. I recommend this insurance which has a good price compared to the market
A customer for a long time, I am always satisfied to be at SPVIE Insurance and I highly recommend it. In several years of driving, it is normal to encounter problems and adventures but this insurer has always been there to support me
Well I am now part of the team "ripped off by SPVIE". At least I reacted in time and didn't give the numbers I received by text. While the broker was talking to me on Thursday, I was checking the reviews on Google and luckily .... I cut class straight away.
We're gonna have to do something because they don't sound like they want to stop scamming. For my part, I have opened a fraud repression report and intend to file a complaint in the coming days. If more than one takes action, it will be more effective, I think, then I invite ALL VICTIMS OF SPVIE AND ITS DOUBLED PRACTICES TO SHARE HIS EXPERIENCE ON TWITTER using the hashtag #SPVIEARNAQUE.
I believe it is time for someone to step up and hold them to account. Over 200 people here denouncing their practices and nothing is done? How is it that other insurance brokers are not so accused of scams and they are?
A star up who has everything a great. A service and expertise worthy of large firms with the added friendliness and benevolence! Keep going and have a good trip
Beware their AGA France broker are crooks, he will contact you for an alleged canvassing. They say you send a number by SMS to communicate back to them, surprise the code is worth electronic signature and therefore commitment ... So be careful.
I got in touch with a brokerage firm on the phone and it happened already last year. Nice person but in my opinion a scam. Or be more honest in your prospecting and in the description of your approach.
I am told that you are in partnership with the savings bank and that you just need information. And in addition I am confirmed that it is related to the death insurance contracted following a mortgage. Already at the request of the IBAN doubt arises.
You then send an SMS with a confirmation code that the person on the phone requests in real time. Last year I just recited the code without reading the message and found myself taking out insurance not at all wanted.
This time I read the message and I understood direct, which made me abandon the procedure with the person on the phone.
My approach really started on the wrong foot, since I contacted the customer service following a canvassing phone that went wrong (SPVIE independent phone marketer). I started to contact them via FB, I have a quick answer from Arthur, I was then contacted by Fabrice who advised me very well! I thank these two people for their patience and their advice. Be careful not to confuse SPVIE and the independent marketers who call you on their behalf (and who make forcing you not very correct)!
Spvie assurances: I recommend their responsiveness and their customer relationship I had problems with my contract but they managed. In the end I was satisfied. Deserves a 4 star
SCAM My husband was contacted by phone we were told that the information they had come from our mutual that demant this one was asked my bank details my husband gave them with confidence we never received the contract and we never signed any document even by electronic signature because my husband had told them that he had to ask my opinion off now they take me sums of which I do not even know what it corresponds. By phone I was told that I could resiliate by email that I did I had no response and we took money with a fine in addition MS SMUTNY
Good reception and rigor in the follow-up of the files with rigor. The agents at Issy de Moulineaux are in the insurance business and are very responsive. I highly recommend
High-end and satisfactory services. I have been with SPVIE Insurance for 6 months now and I have not had any problems yet. I think I could trust them now for the future.
I would like to thank you for your continued availability during this period of confinement by always ensuring good follow-up of my auto insurance files and especially provident insurance. Thank you
I am not one of their clients, however I thank them for their efficient help following a bad experience with a broker. So, after the validation of a contract which I did not wish I allowed myself to contact the agency to enlighten me on what is happening. They were very responsive and caring which resolved the problem.
Very good insurance that gives me complete satisfaction. Competitive price and repayment efficiency with the P & C auto insurance product. There is also a good reactivity in case of disaster. I recommend
this day by SPVIE without ever mentioning an insurance contract, I called to terminate the contract that I signed without knowing the 4 digit code acts as an electronic signature watch out for the scam
Insurance that takes responsibility and meets its commitments is a bit rare these days. The offers, prices and guarantees are attractive and well suited to my needs. I don't hesitate to recommend and put 5 stars
Always a good respect and courtesy at the level of the customers, always attentive and a good management of my files and my contracts, they do not hesitate to keep me informed of guarantees and developments
SPVIE is a good insurance company. Advice, responsiveness and accessibility, I am very happy with my choice for once. The advisor is always available to advise, help and support me. No bad surprises so far.
Requests for reimbursement following the sending of invoices take more than a week to be processed, they took 2 months to change my bank details (5 requests via the application) while the requests were "processed". Really not top ...