SPVIE Reviews

Insurance to recommend. Everything is correct and transparent

Advisers listening and professional. Insurance that meets its commitments by honoring repayments. When there is a problem, SPVIE is at your disposal to quickly settle it.

Very interesting price and monitoring of the relationship on the part of the counselor this day very relevant. I highly recommend SPVIE Insurance

Member of auto insurance, I am very satisfied with the product P & C. During my disaster, there was a good follow-up of the files and good management of the guarantees. I recommend

Good value for money.
Satisfactory service and availability of advisers

I think this company should mainly watch the brokers whose services they use.
I ended up getting the cancellation and the reimbursement of the contracts subscribed improperly on the account of my son of which I am tutrice..alors do not let anything, do not hesitate to send recommended, to send mails to the service claim, my request was finally taken into account by a competent person! but what energy is spent!
Congratulations still to the service person claim..he must have work!

Very pleasant and efficient interlocutors. So far, I took out health insurance with the Family + contract and I am not disappointed so far. Immediate coverage upon subscription without waiting period, always responsive in all points

I ask for a refund for my dental expenses and have told me that this is not possible because my contract will be terminated since 31/12/18. The big joke is that before doing my costs I had received a quote in February 2019 saying that everything was supported. Today it's been a month that I call but nothing makes I'm either directed to another service, or put on hold for 15min, or so I'm told "yes I'll pay his and I'll send you an email "except that the email never arrived. #problemeinterminable

My friends are very happy with your service, that is why I did not hesitate to take out insurance with you and I may well that they are not wrong, an existing customer service with an excellent report price quality

Very satisfied with the reception within the agency in the 17th arrondissement of Paris. I took out a comprehensive home insurance policy, my advisor was always listening and gave me all the necessary answers to my file. So far I have always had a good experience with Spvie Assurance, as long as it continues. I recommend.

Very good contact for taking information. Everything is clear

I have been with SPVIE Assurance for several months and until now I have not had a problem. Good contact with my advisor with always answers to my questions.

Insured at SPvie through a collective contract underwritten by my company. We are in July and I still have not received my TP card. 5 emails sent and 5 calls from their service management and no return from them while the problem is supposed to be resolved every time! unacceptable

I am not a client but following a telephone canvassing and a questionable "subscription" by one of their courier, I had an interlocutor who was shown understanding and who made the necessary to cancel this subscription. Thank you the service claim!

Excellent customer service, they answer all questions even if it seems trivial. Competent and good contact

Good insurance. At the moment I haven't had too much of a problem with them yet. The staff do their best to ensure the quality of the requests and the management of the files. Refunds are also normal with my subscription which now lasts almost 3 years.

SPVIE Insurance is rather a good insurance, compared to what exists on the market. Easy to reach on the phone Pleasant and attentive interlocutor.

Particularly satisfied with the welcome within their agency in Issy les Moulineaux. The staff is nice and available for their guests. I signed a contract in Legal Protection and I was well guided in the process through their legal assistance. I recommend

Very effective collaborator assurances to recommend

I recommend SPVIE especially for those around Issy des Moulineaux. The staff are well engaged to satisfy customers

your telephone operators have no qualms about ripping off people by pretending to be a social security affiliate, you say that you just want to check the postal and bank details while it is to use them to establish a contract, the code received by sms is a code for the electronic signature not to give ..., shame on you, insurance to flee

We call you to explain the principle, we ask you some information and you are subscribed!
Too bad we can not rate 0!

Reception and very kind and competent staff. With legal protection, disputes are handled quickly with professionalism and listening skills

thanks for the very easy subscription of my mother's health insurance!

I subscribed to a mutual a little more than three weeks ago and I received my card Friday. The reception was just as fast as the card.

Flying for 6 or 7 months he takes 3 amounts from me it's abused I will sue you for scam and defamation

Approached this morning a little before noon by a broker who told me that I had to return a code for electronic signature in order to be able to read the document. There I cut short, these are pirate methods!

Good reception, friendly and professional staff. With my P&C auto contract, care is interesting and very punctual

Good insurance on all points, I do not regret paying my contributions because in return I receive benefits with good value for money

I am a young driver and I can say that the property and casualty insurance of SPVIE Assurance suits me well. Thanks to their services, I have the pleasure of paying less for this year. Their prices are correct. I recommend

scammers who use so-called brokers who allow themselves to threaten people on the phone, no problem for filing a complaint you can go, I'm just curious to see the reason ... and especially the identity of the person.
On the other hand in France the theft of bank data, the deception, the fraud by fraud and the usurpation of signature are crimes and deposit of complaint there will be.
Hope to meet you ...

Serious, fast and efficient customer service. I was very well guided in my choice by having a good advisor at my disposal who is attentive and attentive to my needs

Very happy to be at SPVIE Assurance, attentive to customers, they do their best to be as responsive and quick as possible when responding to my emails, calls and requests. I recommend

Loyal customer for more than 4 years, I do not plan to change insurance, I always remain confident for the future

I felt ripped off at the start following contact with a broker. But I just understood the problem she made me sign without my agreement! 2nd Broker is called SOPHIE VIDEL -ARNAQUE- beware

Mandatory mutual insurance of my company, my optician already contacted them twice by phone, impossible to have a care! We will take care of the file ... blablabla. I never had any problems with my previous mutuals. I pass the information back to my management.

We started out on a misunderstanding the first time but towards a good end. An independent broker contacted me and I was taken from my account with a so-called contract subscription. Angry, I contacted the agency directly and they were able to be professional and reactive to this problem by fixing everything! Ultimately, the brokers are independent of their shares.

Thank you for your responsiveness and professionalism!
See you soon

I recommend SPVIE to take out your contract. Quality assurance, trust and honest in the approaches and interactions. It is true that everything is not perfect, but their commitments are felt

Very warm welcome from staff who are familiar with their trades and always have consistent answers

Pay attention to forced subscriptions! I do not know if they are their insurance brokers or they (in either case, they must pay attention to the people they hire), but we go from an estimate to a subscription without knowing it. And, 1h to subscribe, against the cancellation of the subscription, it is much longer ... In short, to avoid

Very happy with this insurance company. Always interesting formulas (auto IARD in my case). I don t regret being with you. The counselors are understanding and patient. Hope everything is always going well

It is good insurance that ensures proximity to its customers. Affordable prices compared to others and satisfactory guarantees

Good level of guarantee. Always someone available at my disposal. The offers meet my needs

Extremely happy to be at SPVIE. Compared to other insurances, the prices are affordable, promising you a good quality of service.

Welcome to the agency in Toulon. With my Multirisk Home insurance, the follow-up of the files is excellent with a professional and responsive team

I give 5 stars because until now I have not had any problems yet. I hope he continues in this direction

Good evening I received a call from you that my insurance has contacted you as I trust you I give my account. I will do the necessary with my bank, I explain I do not want to change my insurance and you reassured me so I will file a complaint if you touch my attention.

Unfair and especially late in the market to sell and force to buy its services when it is not needed; speed and speed of speech very fast so that we do not understand what it is question, etc ... Be careful not to give your RIB and your IBAN because after the call, you will have only 14 days to try to get your money back very quickly and automatically!

Subscription to a home insurance: Flexible offer, correct price, good guarantee

I am very satisfied with my contract in Legal Protection. Advisors are easy to reach in case of questions. In case of litigation, there is a good follow-up of cases with support. I recommend

Listening people, responsive and correct. The rates are also very attractive with good guarantees. I recommend

I took ORION after talking with the customer service. So far I am satisfied. But I have questions and wish to exchange with other clients.

Third-party payer card received quickly
Excellent telephone reception
I recommend

I have been at SPVIE Assurance for several years. And although I continue to compare it with other insurers, I do not prefer to change

==> TO FLEE !!! SCAM !!! <==
(0 STAR)

I was the victim of a scam during a telephone canvassing by one of their broker. The broker uses these words: "Hello Mr. XX, You have not signed the papers! This is very important! You will no longer be covered for your daily allowances. Don't worry, we will settle everything together". Of course, I am not a customer with them and the salesperson therefore understands that this is the case and that I already have a contract with them. In order to gain confidence, the advisor already assured me that I knew the first 4 digits of the IBAN identifier of my bank account. After verification, the first four digits correspond to the country code of the bank, so all French people have the same !!! Again, this is a breach of trust. Finally, I was never informed that the contract was going to be signed by phone.

This notice will certainly receive a pasted copy from them as a response of the type "You have been contacted by an independent broker and not directly by our services". But whatever ! These brokers represent the company that has placed their trust in them. They must therefore answer for their actions. Finally, their response will surely mention that in the event of an appeal, they can be contacted at the email address complaints@spvie.com. I give it to you in 1000: this email address is not assigned !! We receive a return email for non-delivery of the message.

If you too are the victim of their dishonesty, go to the end: file a complaint, leave a Google opinion to denounce their scandalous practices and inform the competent consumer services.

Very friendly welcome, the interlocutors are always attentive and pleasant. Always there to kindly answer my questions and provide me with very satisfactory answers. So many positive points

Insurance listening to its customers with good value for money / guarantees and benefits.

It's a very good insurance. It is right with a satisfactory service.

I am particularly satisfied with the services offered by SPVIE Assurance. The rates are very competitive and the offers offer good guarantees! I recommend

What a joy to be able to take out an insurance contract as simply. Just a competent person on the phone to get in a few minutes my insurance contract and my certificate for my business real estate sales agent directly by mail. Thank you SPVIE

Always very satisfactory, speed, professionalism and responsiveness are at the rendezvous.

Difficulty to join the assistance, change of the rights from one year to another, delays of treatment long, increase of my monthly payments of more than 30 (of which I was informed when it was too late to terminate my contract) . Very dissatisfied with SPVIE services.

Member since a few months in foresight, I am satisfied with their telephone reception, their reactivity as well as their professionalism

I am delighted to have SPVIE Insurance. Beyond the price, the guarantees are good and also well adapted to my needs. I just had a disaster and they paid me back in record time. I advise you with great pleasure

I have been with SPVIE for more than 2 years for P&C auto insurance. I must say that I am very satisfied with it, whether it be for the relations with the advisers by telephone or the care

Dynamic and innovative, this box is the future of insurance!

Good reception, immediate responsiveness and good value for money

Quality contracts even though I have not yet been able to test the disaster services (thankfully). I recommend

Very serious insurance with attentive customer service

ATTENTION big scam
My parents received 3 messages from SPVIE: the code 742392 is valid for electronic signature of a contract for a guarantee HORIZON GAV with effect from 12/02/2019 subscribed with the broker PRESTIGE brokerage 1 for the amount of 42.8 euros collected monthly.
They have not signed any contract

Retired and insured by spvie insurance. We are happy with our choice

They took advantage of my father's advancing age to extort information and the rib to take out their dubious contracts without any signature whatsoever, I emailed all of their addresses to cancel this scam no one answers! I call the numbers nobody answers !! I was going to file a complaint but my father told me to make contact first and put an end to it, we filed an opposition in his bank and if they do not answer I intend to file a complaint, it will be defrauding him and there is no one to answer neither the calls nor the emails, if they do not react this story will end far

Thieves who take steps to solicit phone calls being told by brokers they do not even know, who get your iban and who immediately put in place levies by claiming that an electronic validation was sent to them.
AVOID ABSOLUTELY

I broke down recently, towing and speedy repatriation plus a late Saturday night. As a bonus, they pay me the taxi to pick up the car once repaired.
Responsive reagent

After a small concern for third-party card (not received after waiting 2 months), I called the management service that was very responsive, in less than a week I received my card. Thanks to the staff!

Super insurance, the prices are super attractive as a young student. I recommend

Call from my handicapped brother, they gave him 2 contracts, after 45 minutes of discussion. In 45 minutes they inevitably understood that it was not clear, but by dint of discussion, he ended up giving his bank details ... From the outright breach of trust.

I am very satisfied with the Senior Health contract, from year to year it is possible to receive additional benefits. Simply excellent

I was able to subscribe in 5min chrono via their electronic signature to my professional rc insurance contract. My contact was a real professional and helped me throughout the process. Thank you SPVIE

A disaster 1 month of recovery for not having an answer I am still waiting for a real disaster. Avoid

The SPVIE company hides behind supposedly dishonest and crooked brokers but they are the real responsible, they encourage and endorse this practice. Since the time that there are scams with them, nothing has changed today, proof that they do nothing to improve this situation.
I have just had the bitter experience of being ripped off in style. I was contacted by phone on December 11, 2017 telling them that I will not sign anything while waiting to receive the contract by email and mail. Balance sheet, on December 28 still nothing received except a direct debit that day of 32.06 .
I will obviously oppose this levy but also file a complaint. Given the number of scammers, I wonder if it would not be wise to form a collective against SPVIE and file a complaint together.
A good hearer
(1 star because we cannot put 0)
In order to be complete and honest, SPVIE regularized my situation during the week. Thank you.

An advisor who knows how to personalize his responses and puts human contact first and foremost. The explanations are very clear, I receive real support for personalized coverage.

I signed a contract in IJH pension. The subscription was very fast with a low price offer

Good responsiveness with a good reception. The advice given very good. I thank you for your services and I hope you will continue in this direction.

Customer for 2 years for our young company in the building sector, and we are very satisfied!
Service at the top.
T.Charvet

My auto insurance contract is very powerful, safe and solid. My claim was very well managed. I recommend

To escape absolutely. Real scam in connection with a corrupt broker PROVITALIA who has signed electronically a contract by misleading. SPVIE does not respect the legal clauses of retractation. I filed a complaint and denounced these practices to the ACPR

Quick response whether by email or phone. No harm in reaching them in an emergency

After an inconvenience with a TV advisor who try to force me to sell one of these insurance Mr. Fabrice spvie insurance to immediately correct my problem! Efficient, friendly and professional grazie e scusa per il ritardo

I am extremely satisfied with their welcome in their agency in Toulon. The staff is equipped with their smile and the sense of listening. I signed a contract in health insurance, the steps were easy and fast. Thank you for your help and responsiveness