SPVIE Reviews

Offer very attractive commercially with a good customer relationship. The interlocutors are trained in insurance and know their trades well. I had no problem until now

New customer at SPVIE, I am satisfied with the follow-up of my file and their services which are at the top, practical and very effective. I still hope to have a good relationship with this insurance in the future and I would not hesitate to recommend it to my loved ones

Advisers who are always available and who are committed to providing quality by keeping me informed on the progress of my case and what to do. I recommend

Phone harassment by a partner company ... when finally I pick up, I am given a file number and falls on a person "charming" who speaks 200 per hour by telling me in qqs seconds that I will give 80 euro per day in case of hospitalization blabliblabla .. without even knowing what it is .. I ask for information, and I get confused by saying that I am entitled and he gives me quickly to give them info (they take me my address, tel and age ..) and there .. I am asked my bank account number! like that to tel to subscribe to a contract without even having received it and without knowing ...
I say that I want more info, and there I almost hang on the nose ..
SCAM!

Very simple and fast subscription, responsive advisers and very attractive prices. Very well advised for my property and casualty car insurance especially during this period when I am preparing my trips for the holidays.

New mutual thanks to my company, great reimbursements compared to my old mutual, it's fun and it relieves! I recommend.

A broker contacted me and validated a sale due to misunderstanding during our telephone exchange. So I directly contacted SPVIE Assurance to explain my intentions and that I wanted to think again. The staff therefore directly supported me by clarifying the necessary points on the offer that interested me. The shot was quickly corrected and I still signed the contract after because I am satisfied with their reactivity and professionalism. Until now I had no problem. I recommend this insurance

Competent, responsive and always available staff in case of problems to help you find solutions

Very satisfied with SPVIE Insurance. This insurance respects its commitments by offering good guarantees

I recommend this insurance for drivers with their P & C offer. You will not be disappointed. The price is correct with good guarantees and support in case of disaster

Attractive rates and guarantees, a listening advisor who is in charge of providing me with information concerning my file as well as ensuring its follow-up

Completely satisfied with the quality of my claims management services. Efficiency, speed and quality customer relations.

Third vehicle insured at SPVIE Assurance. It is currently the best auto insurer for me in terms of financial conditions, guarantees, easy steps, fast claims management.

Client for 7 months now. Quite skeptical at first but after there was zero worries so trust granted!

Great service and great advice. Very pleasant staff, good advice and very professional and friendly. Always attentive to my questions and requests

Assured for 3 years, I remain satisfied with the services provided by SPVIE Insurance. I remain confident for the future!

Abusive telephone removal of an elderly person (my mother of love) fragile who were scared to garner a contribution of 400 which can not get rid for a year .. For an assurance that his own mutual, serious, to already planned.

Farewell

be careful this is not a life insurance company but a broker

Perfect, they are competent. Staff attentive and very patient with regard to my questions, which seem insane at times since I do not know too much about the insurance field

I am very satisfied with the benefits of SPVIE Assurance. I pay less for my old subscriptions and get good advice from my advisor!

Just ten days after the end of a phone call, they took the RIB + 42 before signing the contract

Customer service is non-existent.

I expect a refund since early 2020 (+ 5 months), no return from customer service. The online procedures do not work since I tried to contact them 5 times via tickets (ditto by phone).

AVOID ABSOLUTELY.

Good insurance. I admire the welcome and professionalism of the staff of their new agency in Toulon. The advisers are trades and know how to explain the steps to take and answer my questions. I recommend

Very satisfied with your services. Following my problem, I was well reimbursed. Thank you SPVIE

Forced me to give my bank details pretending to be my mutual, big scam, I specify that I never signed electronically my contract, nor never gave the numbers that were sent to me. be careful though because it is very long thereafter to cancel your contract. Never seen that, pure crooks

Very welcoming contact. The offers are very interesting. Having had Orion health insurance since 2017, the reimbursements have always been correct. I recommend

Good care of my disaster following an accident. I do not regret having chosen the contract SPVIE IARD. With the price that defies other insurers, I did not expect to be reimbursed so quickly

Very happy to site, fast, welcoming etc ... I recommend
SPVIE is a very correct insurance. I asked for a quote, SPVIE reminded me immediately. I subscribed to the insurance and since then, everything is going well.

So we call you and crack you are collected from more people on the phone for this withdrawal you did how

Speed of receipt of quotes for me. A warm and friendly welcome from the staff, I received all the necessary information. At the moment I am making comparisons, but what is certain is that I already have SPVIE at the top of the list

Very easily reachable by having at his disposal a staff trained in the insurance business.

SPVIE Insurance advisors are friendly, available, competent, empathic with the client and attentive. The products are competitive and offer satisfactory guarantees at a good price / quality ratio

A client with SPVIE Assurance for 2 years, I am completely satisfied and happy to be with them. No worries about refunds, requests for support are fast and customer service is always available.

Tuesday I was approached by one of their broker and there was a problem in the way of taking out a contract. Indeed they made me sign a so called electronic contract but without having read the content upstream.

So I called the service claim and thanks to Alice and Fabrice quality service malfunction was taken into account and assured me that the contract was not validated so no levy.

Therefore, I thank for the responsiveness and resolution of the problem.

However, I think we should review this broker and especially the advisor who contacted me to make him understand the values and methods that you advocate because it could undermine your image.

I thank Fabrice ROTUNNO again.

One of their Coutier lrma made me sign a contract without my agreement but their customer service to solve the problem the same day thank you to you

Very responsive professional human company and full of life and growing. Come join her.

quick handling of my request and a clear explanation of my contract

As landlord I had a damage to my gutters by hail, my tenant took photos during the storm and damage that I could provide to the insurer.
SPVIE Insurance was responsive and the refund was fast. I do not have in mind the precise deadlines but it was settled in the month.

Totally competent, I always had a good contact with this insurer. The management of indemnity insurance is very professional even at low cost. This contract is very advantageous, I recommend

Very satisfied with my car insurance. The price is very well placed

Company of crooks. Take sums of 5 to 10 euros several times a month on the account of my mother without it has subscribed or signed anything. File a complaint Hoping that karma will do its work and that these dishonest people will pay one day.

Scammers need electrical signatures and explained that half avoided

I am totally satisfied with this provider. I have never had a problem with their services

Very professional and friendly advisor over the phone, always listening and able to answer my questions or requests. I found the insurance that could meet my needs

I am very happy with the services rendered by this insurance. At first we started on a bad basis with a forced subscription from a broker. But since this circumstance is independent of SPVIE, they were able to quickly resolve this problem very quickly. With this responsiveness and professionalism I was tempted to validate the signing of the contract anyway. And it's been 9 months now that everything is going on. And by the way, happy new year to the team

I love the fact that we provide more guarantees when we are a loyal customer, the Senior Health offer is excellent, it makes me feel good to always be listened to

Pensioner insured and satisfied by his insurance
Thank you !

Advise on top and listen to my needs. Insurance with fast, efficient staff and a great rate

No criticism for me, very welcome. Always exceptional contacts and welcome. I will never change my insurance, I remain confident for the future

It's been since now December 14 I expect a refund following a contract termination in October I was supposed to be reimbursed still nothing. In addition you allowed yourself to take me 3 times I raise emails no response then I call they ask me to wait again and AGAIN it starts to be a lot of waiting time I see that I am not there only to have had the same problem. So insurance to avoid I still try to file a complaint for scam.

You are thieves, you take money out of people's accounts without telling people. You had withdraw about 200 in the account of my girlfriend without being able to sign a contract with you, gang of thieves that you are there

WHAT A SHAME !! THEY GO THROUGH A BROKER NAMED PROVITALIA WHO HARASS PEOPLE BY TELEPHONE! THEY ARE THE MOST FRAGILE PSYCHOLOGICALLY AND PEOPLE WHO DON'T DARE TO SAY NO !!! TO AVOID ABSOLUTELY !!

Good management of files and advisers engaged to keep me always well informed on any point

Very competitive and interesting rates, good telephone reception with good professionalism and responsiveness. An interlocutor always attentive to my request and knew how to find me the best options

They swindled my mother by phone saying that she was going to be struck off health insurance and made her communicate her rib by phone and texted her that the contract was signed. We will file a complaint. PASS YOUR WAY THESE ARE SCAMS

Client since December, I haven't had any problems so far, good customer service and intervention

Super management service, counselors are hyper-responsive. I recommend their seriousness.

This insurance takes me without my authorization I never signed a contract with them they are thieves who ousted me from my improved account to steal my bank details they made me a contract without me signing anything run away

Very good records tracking, affordable prices and very clear and complete contracts. I recommend

TO AVOID !!
Brokers, doing / or posing as this company and WITHOUT any agreement on your part you adhere to insurance or other legal protection without you noticing it.

Another scam on the phone by their brokers who steals your banking data and forces you to sign contracts

The services and contracts are very good, to recommend

Following a difficult problem to solve, the SPVIE Insurance staff do their best to find a solution and always give me satisfaction, a big thank you to the team

Hello For your information as much on the daily allowance it can be a concern but on all that is mutual foresight and on complementary service is magnificent

Each time I have to advance the costs of consultations and exams, late reimbursement of the never seen for glasses they take 150 the rest is at your expense, I want to change but unfortunately it is mandatory by my company.

Very clear and pragmatic explanations, contact with the agency is always pleasant

I am a brand new client of SPVIE Assurance and I appreciated the way I was welcomed. The counselor was able to take care of my file while listening. Thank you !

scam A flee a levy on a never signed contract bank details never communicated, a SCAM

Hello Madam, you ask me to contact you so that you contact the broker ?? but you have the broker you have all of them since you dump yourself by asking us to see with him. the levy is SPVIE, we have not signed anything we did not give any Rib or authorization of levy and your answer is see with our broker FINANTEC 1 ...

So not where to start.
Since a certain my mother sees appearing on his account a levy of SPVIE ASSURANCE, for a legal assistant to which my mother would have been saying "be said subscribes" except she did not sign a contract and at no time did she communicate her bank details or even signed a debit authorization.
So my question is ... How to cancel this contract and especially how to be reimbursed for sums withdrawals without his consent.

Do not take this insurance, no service just pay every month ....

Thank you SPVIE for your professionalism. I received my certification ten minutes after completing my application.

I never signed any contract with your company and I end up with two direct debits..I don't know you are going out, so tell me how to stop this scam. Otherwise, the gendarmerie will take care of your case.

Warning !!!!!!!!!! Scam !!!!!!
They change the guarantees and increase the contributions without warning. No mail received or mail. It's a shame !!!!!!

Personally, I have always been well received. Whenever I made phone calls, my problems were resolved in the standards and without any leakage liability or other tests.

Glad to be at SPVIE. I have never been disappointed for now. They have always been correct and responsive to my problems

After validating a contract this month, I still haven't had my contract by email or post.

Everything is going well for the moment: fast, efficient with a great price. My advisor is on top. He ensures that my requests are taken care of and always tries to find a suitable solution

Complementary health somewhat fanciful. In addition to the fact that it is necessary to monitor their reimbursements like milk on fire because "oversights" and / or "errors" are frequent, she grants herself the right to modify (= lower) the guarantees of a group contract without warning. The surprises are huge ...

I am very satisfied with the relationship with this insurance. Value for money!

Availability of advisers, affordable prices and very good guarantees. A special mention for the agency in Issy des Moulineaux. The staff is very nice and available.

This insurance meets its commitments. The price is also very affordable compared to my situation. I recommend

scam !!! Pay attention !!! do not communicate your iban especially, the person who contacted me repeated several times that the contract was sent to my address (as he knew me) .. and that it had to be signed quickly otherwise I would not have my 'allowances' then, as luck would have it, we had phone calls and he insisted that I send the sms code back before losing my benefits, unfortunately I communicated the iban, but I did not give the sms codes for signature, pay attention! ! broker or not, it is a good fit for people, and makes money for this insurance, after the complaints the necessary has not been done !! so read all the comments well and you will understand what I am trying to explain to you, and please Alice or mr Arthur, do not answer my message, otherwise I would suspect if you. are not a robot !!!!

No problem for the moment after these 4 months of subscription. Very cheap insurance

After worrying about signing a contract without my agreement from a brokerage company, I contacted customer service via FB Messenger and I could only note an incredible reactivity on the part of Arthur and Fabrice who in less than 24 hours, have taken the necessary steps to cancel this contract while being available to listen to me in order to firmly condemn the moderator's operating procedures.
Many thanks and good luck to SPVIE.

Competitive price, very warm welcome, nothing to report at the moment

Compared to other insurance companies, it is with SPVIE Assurance that contracts can be easily renegotiated.

Quality / price ratio. Professionalism and availability of staff.

Very serious customer service. I ve never had a problem so far, the guarantees are correct with reasonable prices

This assurance reassures me. And they are very understanding thanks VEGA

Shameful crook.
No contract sent no signed contract NO SUBSCRIPTION.
I call them because it's been a year since my father-in-law (elderly person) is withdrawn from 2 withdrawals per month which would be the amount of contributions. (therefore 2 contributions per month) plus amounts of 300th deduction which does not refer to anything.
Then we call several times, we are told that we must send an email to explain the situation.
Following this 5 mails sent ZERO RESPONSE. forced to block direct debit from my bank.
No solution possible.
Well done the crooks.

attention big scam my mother just get charged 33 euros
I advise you to do like me
filing complaint
crackdown on fraud
we must stop these thieves me I will go to the end and sink this scam