SPVIE Reviews

Excellent value for money customer service at the top I recommend!

I am very satisfied with your service. I always had the answers I expected and this quickly. My relationship and communication with my advisor is excellent, he helps and accompanies me a lot in what seems difficult for by giving me clarification all the time. Thank you

Very good insurance, having a problem in the middle of the road, SPVIE was able to take care of my troubleshooting and repatriation

The subscription procedures are quick with offers well suited to my needs

Good contact with my usual advisor. The staff is always welcoming and professional since my 2 years subscription to SPVIE Insurance. Top !

I recommend this Mutual she is very professional and very effective!

Doesn't even deserve 1 star !! A broker called someone in my family by phone making it seem like a mutual offer of 24. Thinking that it was about the mutual offer of her company with which she was to receive a phone call the same day .... she found herself SCAMED with 2 contracts of which she has no use. To date, she has received several withdrawals .... of 25 , 9 and 65 ... DISHONEST and more THIEVES !!

Bottom Line: Be careful and never give your bank details to anyone.

Call you to the tel for a false pretext, pretending to be health insurance, and send you no insurance contract.
To resiliate and repay, promise to take care of it but continue the sampling and give no sign of life.
No professionalism anywhere, limiting methods I recommend to flee this box

big scam! I wonder how they get our bank details, I did not transmit anything and sign anything and they made a withdrawal on my account!

Satisfactory customer relations, refunds and deadlines even for small claims

Being a client for several years at SPVIE Insurance, I can say that I am satisfied with their services. The quality of the contracts, the guarantees, the price suit me.

I've been with SPVIE Insurance for 3 years and nothing to say, everything is going well: fast reimbursements with a good guarantee

A quick look at the agency in Issy des Moulineaux with the quality of the welcome and the smile of the staff. Competent and professional insurance!

An available and friendly team. Files are always handled in a professional manner and with great responsiveness

Following the post below,
Reactivity on behalf of SPVIE to take into account my request. Nice and competent person.

Original post:

The report is without appeal, the platform SPVIE (relief) although welcoming is not trained at all to mutuals.

I advise you to go to SPVIE, it is an insurance that listens to the needs of its customers.

Assured space very convenient and easy to use with the collective contract. I'm satisfied. I recommend

Staff very reactive and super friendly in their new agency in Toulon. The reception was very nice, these people are really insurance business. I do not intend to change, I recommend

Hello,

It's a big SCAM !!
I haven't signed a contract with you yet you take me away every month. I try to contact you without a response ... and the moment I object to the debit. You ask me for more money.

I think if things don't get resolved very quickly. I will file a complaint ... and I put a star because we cannot put 0.

Very satisfied with this insurance, it is a very good mutual. I have been there for 2 years and I was always very well advised.

Very efficient and friendly staff who take the time to explain the procedures, procedures and details of the contract

For some time now, I have been looking for good insurance, SPVIE Insurance is exactly what I was looking for. They are very responsive with a very easy subscription to do

No need to wait an hour to reach someone, which is rare at the moment. Advisor available and attentive

A practical and easy-to-use insured space for group insurance

Great welcome and understanding of my expectations.
I am very happy with my contracts with SPVIE and I recommend this company.

PRACTICAL DOUBT RAISED ON THE ACCOUNT WITHOUT THE MANDATE IS SIGNED AND IS MOVED FOR ANOTHER THING AT THE OLDER PEOPLE WHO FIND DEBIT WITHOUT KNOWING WHAT IT IS

SPVIE Insurance merit 5 stars. The staff responds quickly to the phone while remaining available and professional. The price is very attractive. I recommend

Efficient manager, top adviser who struggles to find solutions

I will not be able to say anything negative for the moment because I have just taken out auto insurance. But hats for the reception in period of confinement

Overall satisfied with the Family Health + offer and the monitoring and guarantees offered. It is really very effective and perfect to be able to both affiliate my parents and in-laws. Not many administrative procedures and a contract that takes effect upon subscription. I recommend

Ashamed of the practices of your brokers, I sincerely hope that the lady who tried to sell me a hospital allowance by asking for my RIB, my IBAN (luckily I hung up on her) will not consider my refusal to comply as a contract agreement, or I contact the ACPR directly.

Telephone scam: we ask you to confirm a lot of information and even to call a number to confirm your commitment when no commitment has been made ... They find plenty of parades to keep you online and that the conversation is said to be registered. I warned my bank of the attempted scam

Super insurance with efficient and competent staff, a good guarantee and good file follow-up

Electronic signature very simple and effective to subscribe to my mutual !! I recommend +++

Client for years, I am happy with the service. Advisors available and available when needed

Sometimes I am difficult and unpleasant, but SPVIE Insurance is always available and understanding for the smooth running of the contract. thank you for everything

Very warm welcome, competent and available advisor. The offers are well diversified, competitive and offer satisfactory guarantees at a good value for money.

I am satisfied with the professionalism of the staff within the agency in Toulon. Thanks to their listening and respect of the commitment, I never had a problem with my subscription in multi-risk housing. My records have always been well followed

Good listening to the needs of its customers, fast and personalized support of advisers. At the moment I don't have any negative things to say about SPVIE Insurance. They always stay professional

During a phone scam by one of their brokers, we contracted involuntarily.
However, we have acted necessarily with SPVIE to cancel and dissolve these contracts as well as recover the amounts due and delete all our personal data, and all this has been done quickly.

Satisfaction with the appointments for my part, it's really good insurance that offers quality services with an extraordinary and fast service! I recommend

super exchange, very happy with this mutual
perfect ++

Yen is tired of this insurance that sends you emails while you do not even know where it comes from.
You claim money while you have no contract at home

Quick support, very attentive interlocutors! I recommend, thank you!

A broker calls you and it's worth commitment ??? What is this madness ??? outright scam! Ashamed!

Good presentation of the product accompanied by a quality welcome

Very good guarantee thanks to the Stella contract. Even if the management is difficult to reach, once we have them on the phone we immediately have the answers to our questions. And in the worst case they are very responsive on Messenger.

The price remains interesting whether it is the subscription or the duration of the contract.

H24 canvassing sometimes even at unauthorized hours
Termination several months ago
Always direct debits
I call....
No answers
I will therefore block direct debits.

Optimal guarantees for Orion health insurance. Insured space is easy to use

Thunder customer service! Very good value for money

Satisfied with the prices offered, that suits me well. The service is also excellent with procedures not too complicated

Refunds are always done in good time. I have never had any problems with this insurance

Consultants very available and very punctual on the phone appointments. Until now I had no problem. I recommend this insurance.

Very satisfied, very good insurance, not expensive more

It's been a year or more since I fight with them to terminate 3 poor contracts! And when I get to have a contact, I am told that my contracts were renewed without even knowing it, BUT WHERE?
WORST INSURANCE EVER.

Absolutely excellent service. Good advice, good communication. The follow-up of the files is professional

Having called by phone, I got a clear and precise quote. Thank you for your patience. I am thinking of signing a contract soon

Very good reception for the taking of information with a team to listen, available and effective

Customer at spvie for 7 months, I had no bad surprises. I recommend

Beware of the scam of a broker who offers a phone SPVIE contract ...

It is a scam, they pretend to be CPAM and have charged me three months in a row and the email address they give me to claim is not valid, a real scam

Shame on you. Enjoy this way honest people who have a small pension. We have never signed a contract and you are charged 23.20 + 14.70 and 22.90. Shame on you.

The customer service quality of the intervention, availability and reimbursement are perfect.

Great welcome, top staff, just what you need with their proposals

I am at SPVIE Assurance and I have never had any bad surprises at the moment. I hope it will last

Low cost health insurance with the ORION offer. My subscription was fast. Thank you for your help and responsiveness

insurance very pro and really listening I am very satisfied

Fed up with a real phone harassment! In addition to wasting time they make you lose. They have passed for my complementary health to steal my bank details. No matter how much they say stop, insult them, ask to stop, nothing helps them again and again and again to have a signature. I have to put a negative opinion on all the possible site so that you will definitely delete me from your call list? At the next, it's gendarmerie direction to try to find a solution.

I do not regret having chosen this insurance to insure my car with the IARD product. The contact is excellent with affordable prices.

Don't be fooled, they will force your hand so that you give them as much information as possible about you, so as to condition you so that you deliver your bank details to them on a tray by pretending that it is a harmless act which will have no unfortunate consequences while machine-gunning you with arguments so that you say yes to the minute, without taking the time to think. So, I don't know what this insurance company is worth, but this obvious forcing and this more than doubtful canvassing tells me nothing that is worth. Do not think that you will get rid of them faster by giving them this information, they are stronger than you at this game, do not give up! Do not believe anything and above all do not give them info, send them to work. And take a quick look at the options of your telephone operator to no longer appear in the global directory.
They try to take you for idiots, do the same. I contacted my bank, and fortunately I did not want to give my IBAN, and I was told to remain vigilant in the next 24 to 48 hours on a possible unwanted direct debit to object but the chances that 'they charge you are slim if you haven't given them this extremely sensitive information. And go and say hello on occasion to the gendarmes near you, thinking that you are certainly not the last person to whom this will happen. And put a little notice if you find yourself in this same case to lower the rating of this thing that still smells a lot of scam.

Insurance with adequate guarantees and attractive rates. Kindness and professionalism of the staff. I recommend

Very good insurance. There is always a counselor who is at your disposal when needed

Good quality information before contract signing, prices are affordable.
Good quality of services also in case of problem, refunds are fast. I recommend SPVIE

Contract forced on the phone, insistence of the staff, lies, withdrawal without consent, ... Really oblige to put a star otherwise it would be zero

Since my 3 years of subscription, everything has always gone well, a reimbursement up to the level for an attractive price and high guarantee. An advisor who is always available and emphatic and professional to find solutions to every problem. I recommend

Following the notice below published, so I had an answer in less than 24 hours inviting me to contact the company. What I did and I had the pleasure of having a direct personal contact with a manager who after having listened to me, to solve my problem within the hour which followed our exchange.
It is up to the company to review its dysfunctions. But at least the customer management service is effective.
"Wanting to know the support of a dental estimate, I go to the site of the mutual to send a document as indicated.Unfortunately, the application does not work, so I report it through the messaging site.
6 days later (except weekend) I receive a response (a little long delay) advising me to use an email address ... which is rejected automatically with each attempt. I report this problem by mail to get an answer again 6 days after (weekend) again indicating the same email address (which still does not work) and a phone number after call (20 minutes waiting) turns out to be the one of the refunds (my message was thus badly treated). Not concerned by the quotes, I am asked to make another number which after waiting answers me that this service is not concerned and that the good service is saturated. So I lost an hour that day for nothing between expectations and explanations.
Note that 14 days after my first report, the application sending quote still does not work.
For the anecdote I sent my request by mail, a week ago and I still have no answer.
I am not surprised at the average notes I found on this site and others about SPVIE. "

I do not regret having trusted me SPVIE and subscribe to their contract VEGA health insurance. Everything is okay, I recommend

I have a favorable opinion concerning my health insurance subscription at SPVIE Assurance. The Orion contract will promise you complete guarantees in Orthodontics, Optics and Hospitalization. I recommend.

A big thank you to you Mr. Fabrice advise to have me listen and that all will be regulated. A big thank you to you . Bravo

At the beginning I was very hesitant because this is my first insurance and I really don't know anything about the area. But my advisor was always available to answer all my questions, provide me with clarifications when I have any doubts and accompany me throughout the process. thank you for everything

SPVIE Assurance has a fantastic customer service, flexible product options and irreproachable integrity.
I recommend

To flee. My mother is a very old person who lives alone at home. Taken by phone by an unscrupulous broker who did not even show up, she ended up with a SPVie over-complementary contract that she did not ask for. The automatic withdrawal of SPVie started immediately. But the contract was never sent to him by mail or mail because the broker had filled in erroneous information. I finally managed to get this contract from SPVie. My mother finds out and the broker's details are incomplete, without a phone number. My mother's email address is totally false, invented by the broker. Especially the so-called electronic signature of my mother is a fake. SPVie is really not looking at its brokers. We will not stop there

Good reactivity in case of disaster with my subscription SPVIE IARD

Best guarantees with VEGA complementary health insurance from SPVIE Assurance. The offer is well adapted and promises good refunds. I recommend