SPVIE Reviews

Super happy with the advice given by my advisor. Thanks to him, I had all the guarantees during my accident to quickly recover from the damage caused

It's a scam they take from bank accounts without authorization

With this mutual one must never change banks! 2 months that I asked them for an update of my RIB, and so far absolutely nothing has happened. Almost a dozen reminders and calls, I walk service in service with always the same response by mail "the necessary has been done"
Very wrong! it is always the coordinates of my old account (obviously closed) that are registered.
I am very well attended at this time medical level with often advances of expenses and suddenly I no longer receive my refunds!
Inadmissible !!!

SPVIE is a good insurance which I highly recommend! The price is very correct with good guarantees.

Assured for 3 years at SPVIE ASSURANCE, I am always satisfied with their services and the responsiveness and professionalism of my advisor.

a membership a little force by the broker, electronic signature, which as soon as the contract is signed, makes disappear the documents sent by email.
the broker does not respond when called, no mailing of the contract,
At SPVIE I had a lot of trouble getting my documents by email, (3 contacts).
error in the mail concerning the dates of adhesions since it makes me begin my guarantees on 01/01/2020 (surely copy sticks on another mail.
and this same undated mail !!
good i retract, (delay 14 days)

CHANGE
Fabrice from the quality / complaint department, contacted me within 15 minutes of following my advice and I informed him of my complaints.
I listened attentively.
Good reactivity, thank you very much

Another scam targeting seniors by phone canvassing. Contract signing process by "certified" digital signature yousign ... Everything is well done. Check your accounts !!! we are tired of these rogue insurers

Quick support of my request and friendliness of the counselors, and very good follow-up, I recommended it to my family and friends

To recommend ! SPVIE Insurance tries to improve its services every day by always trying to be close to its customers and looking for solutions to the problems related to contracts. I recommend

Excellent welcome, a team of professionals in the insurance field

Very happy to be at SPVIE Insurance, in particular the speed and efficiency in the follow-up of files. Adviser always available, attentive and with good advice

I had a big problem with their brokers, big anxiety, which was quickly resolved with the responsiveness of a SPVIE insurance agent. The SPVIE insurance agency seems very serious and honest. In the future I will call on them to compare their offers. Do not hesitate to call the agency if you have any concerns. You will be called back during the day by a real SPVIE insurance employee. I hope that the recording of my poor experience will help them to separate from their collaborator who does not represent SPVIE assurance at all.

Request for quote made, I received a return very quickly and the price seems correct and well affordable, I think to be insured at SPVIE Insurance

Interesting guarantee and good follow-up in customer relations

By recommendation by a member of my family, I chose SPVIE Insurance for my auto insurance and I am very satisfied and very happy with the behavior of the staff. I find the property and casualty offer to be very affordable.

I recommend SPVIE for those who want reliable insurance and do not ruin the wallet. Certainly some improvements to be expected as in any business but nothing serious

Very very very good service with a reasonable price (y)

Direct debit from my bank account when I have no contract that cannot be reimbursed

Excellent welcome! Speed of interventions, availability and advice advised advisors. The quotes are also clear and precise. I recommend

I confirm that SPVIE does not respect the commitments and that the document "signed" is invalid since I did not open the corresponding mail. So oppose right after a canvassing, otherwise you risk being charged -...

SPVIE is good insurance that provides solutions to all its policyholders

A competent team, hyper reactive management, and quality products. Nothing to say, except go for it!

A broker who called my grandmother pretending to be his own current mutual, who bamboozled him for 20 min, to finally make him say the numbers of the electronic signature and validate the file, when she had well said that she did not want to subscribe with them. I find it unacceptable to take advantage of the naivety of the elderly and their misunderstandings in the face of new signature methods, etc.

Although newly insured, I am completely satisfied with my approach, it was easy because well supervised by a very reachable counselor (tel or mail)

A very decent insurance company overall. For a young person like me, the price is correct and very affordable, my advisor accompanies me and gives me clarification in the face of doubts, he always makes sure to keep me well informed

Easy contract management for my parents that I just joined the family + health offer. I highly recommend this insurance

They really try to give the best of their services to the customers and that I appreciate, in spite of the remarks and negative comments. Good luck for the continuation SPVIE

Following calls received, my problem is solved.
Thank you

Fast processing times. Customer service present and that makes itself felt. Not everything is perfect, but being their client for 2 years, I could feel that they are adopting a continuous improvement approach

SPVIE is a very correct insurance company overall, the pricing is very affordable compared to the markets, the service and the support are fast and of quality, thank you for everything!

In these difficult times, my mother is well supported by SPVIE through the Senior Health offer. Coverage is immediate upon subscription, the price is affordable

Satisfied with guarantees and service. It's a very good insurance. I recommend

SPVIE Insurance is my first insurance because I just got my license. And I can say that everything is going well for the moment, they have offered me a rate that suits my needs. I didn't know anything about the operations but my advisor was always able to explain everything well

Excellent customer service, fast quote, value for money

RUN AWAY ! Broker specialist in scam who sign contracts with the code received by SMS!
Play on words to make believe in a non commitment! But with the possibility of having a withdrawal period of 14 days after receipt of the papers ... It was IMPOSSIBLE for them to send documentation without electronic signature ... THIEF and PROFITER of people who do not understand new technologies! TO FLEE ! I arrived in time for my mother luckily ...

Competent insurer that is effective at solving problems. Rates are correct. I recommend

Warranties ok and value for money top
Differentiates from others in relation to service
Thank you VEGA

I am not used to rating this kind of service, but being a customer at spvie insurance, I am satisfied and this insurance has not disappointed me yet. Always present when needed. I recommend

I have been at SPVIE Assurance for several years now, I am really delighted with their services, their professionalism, their kindness. always listening and very good advice (reference to a dispute against another vehicle, they did a great job and defended my interests.) thank you to all the team of SPVIE Assurance, we have the intention to stay you faithful.

Excellent insurer. Professional and fast service, availability and affordable rates. Refunds are also correct

FRAUDULENT CALL !! SCAM
A broker called my father, who doesn't speak French very well, to make a big SCAM. The lady requests the coordinates, says that she will send a membership form to be completed by email and post directly so that we have time to decide but she requests the code sent to the phone to make the electronic signature in place of my dad. The contract is then signed when my father never wanted insurance, we contact the number she provided us but no response, no return email was sent to us.
It's really dishonest people, we are currently asking to terminate the contract that we never signed, as we have 14 days to assert our right of withdrawal according to article L112-9 of the Insurance Code .

If the slightest withdrawal is made while we request the withdrawal of the contract we will file a complaint !!
Just read the reviews left on google to see that this is a questionable service.

Excellent, very professional service, good value for money. No bad surprise for the moment for me

Very professional. A very competent team that perfectly masters its sector of activity! I recommend.

A few days ago, I was contacted by a broker and to my astonishment a contract was validated. Well, I tried to be understanding by contacting the agency directly. And there, they were able to quickly solve my problem. Thanks to this professionalism, I asked for more information about their offer and I signed a contract. I hope to have a good relationship with SPVIE Assurance :)

I received a very good reception from the teams to explain to me the health guarantees of the Orion contract that I have since January 1st and I now have good guarantees.

Listening customer service, very responsive, a top advisor, she assisted me in all the steps, with my Family + health insurance contract, everything is going well, several levels of very satisfactory guarantees

The price is correct with a satisfactory response quality

I am a long time client at SPVIE ASSURANCE. When I have doubts or in case of problems, my advisor always knows how to reassure me and enlighten me on all that is vague.

Company that abuses the frail people by making them take insurance which will be taken directly on bank account after having requested the RIB by oral via the telephone
Attention no contract signed and levies that persist despite letters recommended and telephone reminders
GIRL of a mother abused by this company next to Evreux

Scam our bank warned us of the levies of March 14, which was going to happen, we do not know this insurance, so we immediately rejected, tomorrow's levies, as you are warned .... and every month will be rejected and well a continuation in progress.

WARNING
Do not answer the phone and never give your IBAN CAR ID THIS COMPANY WILL GET ON YOUR ACCOUNT A HEALTH INSURANCE CONTRACT. WHILE YOU HAVE NOTHING REQUESTED!
SCAM OR ABUSE OF DOMINANT POSITION?
Best regards

Responsive staff, otherwise apart from that I cannot yet judge too much because I have just subscribed but for the moment everything is going well in terms of reception, prices and guarantees that SPVIE is promising. I remain confident for the future

I recently had a problem with a broker who signed a contract without my agreement. My first instinct was to go directly to their agency and I was well received. The staff took good care of me in fixing this problem. I am thinking of taking out comprehensive home insurance at home soon. So I'm telling you soon SPVIE

Contrary to what one might think by reading the reviews on the internet, at spvie, there are not only disgruntled customers. My son and I have been there for 9 months, refunds were always made on time and the staff responsive in the case of a problem with your file or for a simple question. I recommend this company

Hello
month dernierj'ai received a call from a broker of their hand ...... and now I see that they collected two snt sum of monies 27.58 and 14.83 42.31 which is in total .. . knowing that I have not signed contracts. so I just ripped
..........
I just evoiye a maile has this address Maoists not pass it

The prices are correct and much cheaper, the procedures are quick and carried out with professionalism.

Very nice home SPVIE advisers and good advice on the choice of my health contracts Orion and Vega.
The rates are much more interesting than my old AXA contract.

Good insurance that meets my expectations, so far I have not had any problems, they are too efficient, if you want an appointment, it is done quickly

Hello
I was solicited by phone for health insurance, I told the person that I already had one, he told me that it did not commit me to anything by answering the questions! But I had the unpleasant surprise of being charged 17.96 euros from my account !!!
Suddenly I will object to direct debits!

Serious insurance with an attractive price on the offers offered.

Personally, I have almost all of my insurance with SPVIE. The advisor is always courteous and committed and I always stay well informed thanks to the professionalism and commitment of the staff

A good contact with this insurance, I quickly received my quote and having received all the necessary explanations. I intend to subscribe to a contract soon. I hope that reactivity will continue in this direction

I am a new customer and appreciate the welcome from the staff. All options and conditions were clearly laid out by the staff. Very good contact, serious and friendly

Always ready to listen, good advice, pleasant and very punctual for telephone meetings. I would like to thank my advisor for her kindness, professionalism and understanding, guiding me as best as possible for the smooth running of my files and contracts

Hello,
I find that SPVIE Insurance is very professional by having at its disposal competent and available staff. I remain confident for the future

Very easy to reach by phone to closely follow my file, ask for answers to my questions and above all find solutions in the event of a problem. Efficiency and responsiveness always at appointments