Sons Honda Reviews

I'm Only Considering Buying Hondas in the Future because of Son's Honda Maintenance Dept
I've now been taking my Hondas (13CRV and then 13PIL after CRV was totaled in an accident) to Sons for preventative maintenance/repairs for the past 2 years.

Simply put, they are the most professional and courteous service managers I've ever dealt with. Coupled that with the fact that their prices are flat our amazing, I really can't sing their praises enough.

The customer waiting area is really nice and clean (and I really appreciate the coffee and donuts). I can easily and comfortably work from there when the work on my car is quick.

On occasions when I can't wait for my car, they deliver and pick me up (and I'm about 12 miles from them).

Because of the tremendous service and value they consistently provide, I honestly am considering only purchasing a Honda in the future so that I can take it to them for the preventive and unplanned maintenance.

To Sons Honda Service Dept, please keep up the excellent service. You have a customer for life.

For any one with a Honda in Henry County and neighboring counties, I strongly and wholeheartedly recommend Sons Honda as a place to receive service for your vehicle. I honestly believe you will not be disappointed.

The best experience possible with Dante as our sells person! Awesome young man helping two old ladies buying a new Civic! He is your man for a new Honda.

I purchased a car from Sons Honda and Carlton was my sell's guy. There was a specific car that I seen online and when I got to the location Carlton was knowledgeable about the car that I wanted. Before I purchase the car there was a few issues with it and Carlton made sure everything was correct before I drove it off the lot. It's been about a month that I had the vehicle and another issue happened. I bought it back the same day and told Carlton the issue... after 4 hours of waiting I was told that they have to send it off to Hyundai since it's not a Honda car. I was given a loaner car for the time being but currently I am still waiting on my vehicle. I would recommend Carlton as he has taken care of me thus far. I will update with the outcome.

With no intentions of purchasing a car, that is exactly what happened. My salesperson, Hilary was great. He was very knowledgeable in answering all the questions I had. The entire process was smooth. Finance department was great too! Got an offer I couldn't refuse! Love my vehicle!!

The service was quick and excellent. The atmosphere was so inviting and the service rep was exceptional

Wellesley Mellish did an awesome job with helping me to find my new Civic and trade in my pilot. He did a great job at answering all our questions. Not pushy at all.

I would give 5 stars if they offered free oil changes for the 1st year of your purchase but they don t. But my sales person Wellesley was such a pleasure. He ensured that I felt comfortable and that I was very knowledgeable of the vehicle that I was interested in purchasing.

I felt very good during my purchase of new vehicle from sons honda.They do give better deal than other dealers .Mr.Dante Blackmon is awesome sales consultant. Sons Honda dealer is the best place to buy a Honda vehicles.

Salani was our salesperson and was very helpful during the purchase process and made it smooth, quick and easy. Thank you! We enjoy the car!

The man Carlton was extremely nice and respectful. He helped me pick out the perfect car for my son's graduation! I can't recommend him enough!

Vehicle service.
I can certainly say with all honesty, that I am very pleased to have become acquainted with Sons Honda. On my last visit with Jacob Allen I was truly made to feel at home, not only for the professionalism, but him as a person and how he interacts with the customers. Furthermore, the service is always expedient. Thank you for taking so much pride in serving your customers!

Awesome as Always
Son s is always a pleasant place to do business with. I enjoyed the experience and the fast service for my oil change. Jessica was great and called to inform me when my car was ready.

UPDATE: I received a call from management and he allowed me expressed my concerns. He wanted to make it right and I appreciate it. I took my car for service today and every one was professional and friendly. Thank you for putting your customers first!

I ve always visited Sons Honda for service and customer service has been great. The service dept is open until 7 pm and I ve arrived as late as 6:45 pm and someone has assisted me until recently. I arrived at 6:37 pm on a Tuesday for an oil change and Terri McCurry told me that they were not accepting anymore cars. I came back the next day at 6:24 pm and Terri said they were not taking anything more cars. I asked for the manager and she said she was the manager. Don t advertise your service department being opened until 7:00 pm if you are only take cars until a certain time. When I asked when when did you all stop taking cars before 7 pm Terri stated we don t take cars after 6:30. Customer service is surely a lost art these days and I will go where my business is appreciated.

Wellesley was super easy to work with. The staff was very nice. It was a great experience!

Excellent customer service on telephone as well in person. Well worth my drive from Clayton County. Will come again.

Had an great experience. I thank Carlton S. Harris for the experience. He helped us a lot with getting to know our new car. If you go here I recommend you see him.

Excellent experience with my used car purchase at Son's Honda. The process was smooth, friendly and painless. Mr. David Mitchell Jr. Was professional, courteous and expeditious in getting our deal closed. Very happy so far and will continue to do business with Son's in the future. Thank you!

Very bad, I couldn't believe Honda certified them.

First, there was a financial manager called Muhammad. He looked warm before you purchased the vehicle from him but after that when you tried to ask for some info. He didn't answer. When they show me the vehicles, I found that there was mud inside of the gas tank door. It looks like the previous felt resentful and put dirt inside of the tank and left mud there.

And after I purchased the vehicle, i received a lot of scam phone calls trying to sell their 'extended warranty'. It is really annoying. How those scammer get my contact information?

DO NOT try to save a few bucks to buy vehicle from this business.

I called to make an appointment for an oil change and was surprised when they said I can just walk-in. When I arrived I was immediately greeted by two employees who were extremely helpful. Usually I wait over 3 hours to receive my vehicle. This is my first time at Sons Honda and it ONLY took 45 MINUTES!!!

I'm definitely coming back!

I wouldn't say that there is a single thing about this place that I would consider good business practice besides the cleanliness of the sales floor. I just recently bought a used honda civic lx from them. After haggling with the salesman for a little over 3 hours I got the deal worked down to where, with my truck as a trade-in, the price of the car was at about what true car said it should be. I settled with it and bought the honda.

The salesman was very unwilling to work with me on the price. After I signed the dotted line it took an hour to transition to the finance section of the store so I could pay for it. When paying for it I noticed the price on the paper wasn't what was agreed upon and I fully believe that the man was just trying to trick me in to paying more for the car without noticing. I didn't trust him at all. After paying for the car I left the dealership at around 9:3. It is now just 3 days later and the brakes have gone out on my "Honda Certified" used car. I called the dealership and was told, in a nutshell, "Sorry sir, there's really nothing I can do about it then." I would never recommend this dealership, it's pushy salesman, or it's rude customer service reps.

We have never had a bad experience with any of the staff in the many years we've trusted Honda with our transportation.

The staff here is so friendly and gives you an in-depth knowledge of everything you want to know for your car and also best price offered from any honda dealers out there in Atlanta.

Hillary was awesome! He was very informative and was not pushy at all. He answered all of our questions and did not hover over us while we looked for a car. He took the time to show us all of the new features (I had an 05 Accord so a 2020 was definitely a big step technology wise) and even called the next day to follow up with us!

New Car Purchase

In the search for a new automobile my venture brought me back to Sons Honda where I previously purchased the Honda CR-V. The process was flawless and my Sales Agent was awesome! Joe is a very professional and experienced agent. He has a caring attitude which contributed to me making a final decision on my purchase. David in the finance department was awesome as well and did not hesitate to explain all details. I absolutely love both my cars. Jessica in the service department took the time to set me an appointment for additional add ones and I m very pleased. Jessica is an added Value to Sons Honda. She is always so pleasant and cheerful.
Thank you Sons Honda for making me a part of the family!

I loved Shane Oneil as my sales person because my experience was very professional. Shane took the time to educate me about my car as well as what Sons Honda has to offer. Love it!!! And I love my Honda Accord too!

"Want the Best Experience? Ask for Sunny!!"

SUNNY is the BEST . Seriously ask for him. This was the best car buying experience we had . Our family has bought 8 cars in the last 5 years. Sunny had everything set up for our daughters first car. No back and forth , no wasting time . We were in and out within 2 hours. Sunny is down to earth. He has a no pressure approach and extremely knowledgable.Our family is extremely happy.

Have always received the best car shopping advice from Jason Whittington. He's extremely knowledgeable and takes the time to make sure you're receiving the best deal possible!

Well, our experience was exceptional and all because of our salesman Sunny. I called Wednesday evening just before closing to ask about a CRV. He told me what he could do and came thru with it. I am sure we were highly entertaining! Sunny was honest and direct which is of the utmost importance and he has a sense of humor! I highly recommend that you come here and be sure to ask for him because he makes the difference.

I want thank Marissa for helping me buy my 2010 Honda Accord. She showed 100% customer service.

We drove across town just to deal with Tim Baxter at Sons Honda. He was very friendly and knowledgeable and handled the sale of our new Odyssey quickly and easily and gave us a great deal. We handled a lot of the process on the phone and couldn't have been happier dealing with Tim and was very happy with the dealership when we arrived.

We have since been invited to a New Owner Workshop to help answer any questions we have about our new purchase and I'm very pleased about this added service. Our new Odyssey has lot of new features that I'm unfamiliar with and this workshop sounds perfect for me. Thanks to everyone at Sons Honda. I'm looking forward to many happy years with my new Honda!

Matt was absolutely AMAZING! He was knowledgeable and pleasant from the very beginning. Matt was very patient with me through my indecisiveness and was still just as nice when I shared with him that I decided to go elsewhere to find what I really wanted. He did all he could to help...literally went above and beyond to the 3rd power. You will be served with honor and respect here. Thanks again for everything!

I really enjoyed my experience at Sons Honda. Willis you made my new car experience the best.

Polite, professional service staff. Completed 15,000 service requirements.

Great customer service...friendly associates...Fast service!!!

Straight to the Point
My service agent, LaToya, was very pleasant, courteous, and super easy to understand. Her attention to detail and bright smile was refreshing. The easiest money I could ever spend. Great job!!

I had a bad experience the night before with AAA not showing up for a roadside assistance call & my husband having to change the tire in the heat!! Was not looking forward to having to get my tire repaired on a Saturday morning, but Sons Honda was great. They got me in, repaired the tire and put all the tire changing equipment back in place in less than an hour!! Special thanks to Nathan!!

Very good buying experience. I would deffinently purchase from Sons again.

Saloni Prajapati welcomed us to Sons Honda in McDonough, GA, and was professional and thorough in discussing and showing us the new 2019 vehicle we purchased. I was very glad she demonstrated how to access some of the tech features (newer than on my previous Honda), and helped pair my phone before we drove away. I love my new car!

Mike Richardson was courteous, knowledgeable, and a great help answering all my questions! I will be returning soon to purchase a car from him!

The work was excellent.
The wait time was greater than 2 hours.
I was told by phone that the processing time would 1o 1.5 hours.

I changed to this Dealership today. Very nice and friendly folks. Shared issues I had at other dealership I had been using for 4 years. Tom, in Service Dept., was able to take care on my vehicle in a very timely manner. Also had emmissons done there today
I highly recommend them.

Went here to get First oil change on car. Customer lounge area was nice. Received a free car wash, or I looks like they washed the car. Cant really tell.

I drove from Charlotte for a great deal on a truck. I was a bit hesitant and afraid that I would drive all that way and get taken advantage of. Not the case at all! Sunny and his team were great. They were very hospitable and more than willing to go the extra mile to help me with a few special requests. They even beat the interest rate from my bank. It was worth the drive. Thank you everyone at Sons Honda.

We have been getting our CR-V serviced at Sons Honda now for four years. We enjoy the experience we've gotten from their service department. The work has always been thorough, complete and timely. Have worked with several service representatives and happy with all. They give us good advice and we don't feel we're being upsold. Whenever we buy next it will be from Sons Honda.

Started the purchase process with USAA buying service, Sons sent an email right away asking if they could help me. From there the buying process went great, getting a good deal on a brand new CRV

Great job
Service was excellent. Thanks Jessica

Sunny was great. Friendly team, no hassle, reasonable time for service.

Wellesley & Saloni were amazing, amazing, amazing! They made my process quick and pleasant. Now, I have a car that I plan on having for a lifetime.

I came late, and they were accepted about it and worked on my car very good. They told me two hours and they took exactly two hours to finish and they did an amazing job.

Had never been to Sons, didn't know anyone there; I went only because they were the only dealer in Atlanta that had the one specific model and color I wanted.

The unknown quickly turned into a great experience. Sons, and my sales rep Mohamed Kande, were simply on top of everything. I've purchased many new vehicles since 1970 and Mohamed may well be the most prepared, personable, and professional sales person I've dealt with. Thanks to all.

Very Pleased With Our Car Buying Experience
Dante was great to work with, especially with our unique situation of buying a car while relocating. He was always very prompt and professional when responding to our questions, or concerns. He delivered on everything he promised to us from the very beginning. The sales manager could have been more accommodating to our requests (as other dealerships have been in the past), but overall our experience at Son's was a very good one, and I highly recommend them to anyone looking to purchase a vehicle.

My sales gal was amazing and I have to say that Sons beat the price of several local dealers in middle Ga. Staff was friendly and attentive. My father in law is going back in a few weeks to pick up a new CRV from Sons. He was that impressed!

My wife purchased a Honda Accord from Sons via Mohamed Kande 1 month ago.

The good.
1. Mohamed kept the atmosphere professional and relaxing.
2. Our purchase price via the internet was the after haggle price.
3. Good finance rate.
4. We tested several cars and they all looked and performed as expected.
5. The car we purchased was clean with low mileage and has performed as
expected.
6. The extended warranty replaced a tire that was punctured after two weeks
of driving.

The bad.
1. Our tag was late.
2. They attempted to separate the sales division from the finance division.

In summary,
Do your research, and know beforehand about the car buying experience. Would I go back? Yes I would. I recommend Mohamed Kande (a decent fellow) at Sons of Honda.

I hate buying cars because of pushy sales people but when I arrived I wasnt hassled after looking around I ask for a sales person and got Solani. Great attitude and awesome employee, we looked at a certified preowned Accord and after talking to her we settled on a new Accord with the rebate available it made no sense money wise to not buy a new one. She really made me feel like she just wanted to help me find the car I would love and not trying to just make a sale. If your in the market for a new Honda stop by and give her a visit you won t be disappointed. Side note Sons prices were better than the other Honda dealer up the street claiming to have the lowest prices on Honda s around. Overall great experience buying this car I d recommended Solani and Sons Honda to anyone in the market

I really enjoyed Carltons help and patience in selecting our Honda.

Sunny is AWESOME. Highly knowledgable. He has a great aura about himself and it was our most pleasurable car buying experience ever. Finance department was good too. Did not take too long. I highly recommend asking for Sunny when you are looking for a Honda at Sons.

Wellesley was a terrific salesman. He was very knowledgeable about the car.

What can I say about Sons Honda and Wellesley Mellish. He is an asset to the company and the sales team.

Today was a good day. Thanks to Dante Blackmon. He s was wonderful in providing me and my wife details about our new vehicle. He was willing to work with us and we was able to ride out in the vehicle we had in mind. Great service.

I truly enjoyed my experience at Sons and I love my 2020 Honda Accord. Nick was awesome and patient with me throughout the process. I can truly say he worked on my behalf to get me the deal that would fit in my budget. If you looking for a vehicle I recommend Sons of Honda and ask for Nick.

Nice environment person who help me very nice and helpful I think his name is Paul

Jessica Coleman is the best service advisor there is!! I look forward to seeing for my next visit.

Excellent customer service. Finance manager Jason is top notch and so is sales rep Solani. Will definitely buy from Sons Honda again if in the market for another Honda.

Honda Fan
My experience was great at Sons Honda. Jason was very prompt and professional in assisting me with my request. I have been a customer at Sons Honda since 2010, and my visits have always been pleasant. Thanks for all you do!!

My sales rep Dante, was a very pleasant and considerate person. I felt extremely comfortable with him picking out the colors for my car. He actually listened to my concerns, wants, and pricing needs. He said that my time in the dealership would be short and that was indeed true. It was definitely worth my hour drive to work with Dante at Sons!

Best car buying experience I ever had. Lovely staff. Treated me like royalty and I ended up with a much nicer car than I thought I could buy.

Overall, great car buying experience. I was greeted immediately and told the sales associate what I was looking for. They showed me only what I wanted and did not try to push anything else on me. They were willing to work with the budget I had; if the numbers could be reached, they were determined to make the sale. They kept in touch with me throughout the process since what I wanted had to be delivered. I was given a toured of the service area and given direct contact information for everyone I'd ever need to speak with. Basically, they offer a pleasant buying experience with service after the buy. And their inventory is acceptable.

They were very friendly and helpful. The salesman David Mitchell was very nice and waited on me right away when I stepped out of the car. I had gone to the Toyota dealer and was just ignored so I left.

Special shout out to sales manager Michael at Sons Honda for telling me he didn't have time to deal with me because he had other deals going on after I had waited 2 hours for a phone call back. What was it about you may ask? The check engine light on my new car I bought FRIDAY is on and saying it is the 3rd cylinder misfiring. Nothing like terrible customer service on a Saturday afternoon and it was my first experience ever buying a car from a dealership. Oh and I would like to add the salesman (Hilary) I dealt with originally never called me back either, and when I got in touch with him he hung up on me. I will give props to Brian for finally helping me and Jessica in service being extra nice and apologetic and telling me I actually need to take it to Dodge since it's under factory warranty. But unfortunately since Michael didn't have time for me I have to wait until after work monday to get my car even looked at, even though it has a 3 month warranty through sons honda dealership and an extended warranty through them, because the dodge service department closed at 2.

Macy did an amazing job helping get in a vehicle I adore! Very professional and knowledgeable! Customer service from everyone was unmatched. Go see Macy for your new car ASAP !

Worst customer service! I took my car in for for some recalls to be fixed and the service center looks nice and organized but the employees are not! I was was spoke to rudely and when I called to check on my car I had to go through 5 different people before I actually got the person I wanted. RIDICULOUS! They were even late getting my car back to me! Very unprofessional.

We bought our new Honda CRV here - It was an okay experience. The sales guy (Derek?) was great and Marvin in parts is also incredibly knowledgeable - Service was also okay - ask for Tyler - the rest of the staff seems to have forced smiles on their faces and the girl at the front desk is terribly unfriendly. Price for the car and our trade in was fair. Overall, I would recommend them.

My son made a great purchase today... 1st car!! Absolutely great experience with Son's Honda and Willis our sales associate and Anthony our Sales Manager. I had a great experience purchasing my car here and now my son is following in his mindm footsteps. Can't wait to drive off the lot in this bad boy! Super clean!

I was searching for reviews and saw that Sunny has the best reviews at Sons Honda. Our family wanted a new Accord. I was not disappointed. Sunny went the extra mile and then some when I met him. I can't recommend him enough for anyone looking for a new Honda .I would recommend him to my friends and family. He truly is a gem of a person! Everyone else was great too.

Was a great experience. Professional , fast and they overall made buying a car better go see chelsea

The service department is not what they say they are. I have been trying to resolve a service matter for a while now. The service manager does not return phone calls or emails. I purchased a certified Honda that was not really certified. And he has yet to respond to even try to rectify the matter.

Very friendly staff; never felt rushed answered all my questions. Purchased a Honda CR-V for my wife she loves it.

Great experience good sales men love my new 2014 honda accord

Sales is terrible I bought a car on the 6th and was the worst experience I ve had at a dealership they will take their time with everything they do not value your time and will not deliver on promises they made to you they only good thing I can say is they had the best price of the other metro area Honda dealers

I had a wonderful experience at Sons Honda. Everyone there has great customer skills. I will be back in the future to purchase my next vehicle. Thanks for everything you all is the BEST!

Everyone was very nice but I felt slightly mislead when I looked further into the papers after getting home. I was told the extra warranty would only be $4 more a month with my car payment. Turns out it s actually about $25 more. They based the $4 more a month on the car payment with the higher interest rate not the rate I was actually getting. I was told the warranty was good for 100,000 miles from the miles the car had when I bought it but turns out it s from 0 miles to 100,000.I felt taken advantage of whenever I noticed this. Everything else about the process was fine except for being mislead on this part. I don t think I would buy from them again.

Stellar and exceptional service.

Our car-buying experience was great! The staff at Sons Honda are very helpful. Mr. Joe Headley was extremely patient and kind, and was our advocate in getting us the great deal we got. Thank-you Joe, you're the best!

Mr. Harris made buying a car a pleasant experience for my daughter. He was friendly and went above and beyond. They were reasonable and willing to work with us to make sure we left the lot felling goos about our purchase. Ask for Mr. Harris I promise you will be very pleased with his customer service and sales experience!!

Very professionaland accommodating staff from the receptionist to the salesmen. Thank you for doing what you said that you were going to do. Thank you for making my experience AMAZING!

I went to Sons Honda to purchase a car and Carlton was my first point of contact. When we discussed the type car I was looking for he took me to the right one. Carlton was helpful, respectful and very professional. I would definitely recommend Sons Honda.