Solage Calistoga

Solage Calistoga Review

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4.6
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F
3 years ago

Detail and service. Very accommodating to pets. We...

Detail and service. Very accommodating to pets. Well trained staff and gorgeous property. Two bicycles at every room. Two pools, family and adult. Walking distance to the town of Calistoga. Eco based cottages on natural oak and grass property.

E
3 years ago

It's rare that you find a luxury spa and get amazi...

It's rare that you find a luxury spa and get amazing therapists that doesn't just do a lot of fluff! The place is beautiful even though I was there during construction which they told me about so I didn't mind. And both massage and facial were done but very talented people! A must treat if your there.

J
3 years ago

Probably my favorite place to eat in Calistoga--gr...

Probably my favorite place to eat in Calistoga--great food--some quite unique dishes--well prepared--excellent service. The atmosphere is outstanding no matter whether you are in the bar, restaurant, or sitting poolside. Solage seems to attract a pretty hip metrosexual crowd, which is fine as long as they are not getting carried away. There are always a cadre of locals coming and going, so dining here also means getting to see some friends.

L
3 years ago

My wife and I had to cancel our honeymoon trip due...

My wife and I had to cancel our honeymoon trip due to the pandemic. I was told they'd refund my card. After two months of not seeing the refund I called and was told it was overlooked. I've heard this is an amazing resort and I'm sure it is but I'm not happy with their refund process.

J
3 years ago

My treatment was like going through a self serve c...

My treatment was like going through a self serve car wash. Absolutely no pampering. You apply everything yourself and sit in a room until someone knocks on the door and says time up. Not my idea of a spa.

P
3 years ago

It's a beautiful resort and will give you a calmin...

It's a beautiful resort and will give you a calming feeling. The wait staff is very attentive. While their menu has many creative dishes, I found my order (fish tacos and the biscuits/gravy) to be very bland. The halibut civiche was quite good.

A
3 years ago

Grounds are really beautiful, service just okay. ...

Grounds are really beautiful, service just okay. Scheduled a package deal with mud wrap and follow on 60 min. massage. Mud wrap was just okay-so so standard service. Music headset was broken and i had to change chairs and rooms. I asked for/requested separate rooms when I made the reservation, but upon arrival, the staff asked again asked if I would share rooms. Really? Not very relaxing....a fine resort would not communicate in this fashion.

Massage by Elliott was 5-stars all the way. While I was told before the service began I could adjust the gratuity based on services rendered, that was not the case. In closing out my bill, I was forced to leave a 20% tip for the mud service when I thought 15% was more appropriate. I wanted to leave a bit more for the massage therapist (25%), but could not. So what they post online and what they tell their clients is actually misleading. Forced to tip at 20% even when the service is not up to that level of tip.

Also, I ate in their full service restaurant between treatments. But much to my surprise, I could not have my lunch added to my bill. I had to go back to the locker room to retrieve payment, and then go back to finish my lunch. I bit strange, but very inconvenient...so i lowered their overall rating.

d
3 years ago

We come to this restaurant whenever in Napa valley...

We come to this restaurant whenever in Napa valley. Food is always great. We called for reservation and was told we couldn't get a 1 pm, but 1:15 was available. We show up and only a couple of other table s were occupied. That was weird, making it seem like they were so busy, when they were not. We ordered the oysters, crab cocktail, beet salad, impossible burger, wagyu burger. All were delicious! Service from wait staff was impeccable.

G
3 years ago

Upon check out at 12 pm, my husband and I noticed ...

Upon check out at 12 pm, my husband and I noticed that our bags were left outside in the front courtyard by the staff. He specifically asked reception for the bags to be placed inside due to the contents. <br/>On our return to the front of the hotel at 2:40 pm, I noticed our bags were still outside and unattended. I was able to open my bag and take a change of clothes out. Nobody asked who I was.<br/>My husband found three staff members at the front of the property and asked for our bags to be put inside. He went back to reception to make sure our bags were taken inside since we had to rush to our wine tasting. We were promised they would be placed securely inside and assured they were taking care of us.<br/>Upon our return to the hotel at 5:40 pm, the first thing I see is our bags still sitting outside on the patio area unattended. <br/>I walked into reception to ask to speak to the manager and calmly explained the situation. He responded in the most insincere tone, saying to me "Well, what do you want me to do?". <br/>The contempt towards my husband and I caused me to have a severe panic attack at the hotel. Solange did not care about the consequences, I was refused a place to sit or water while I was shaking and having trouble breathing. That 4k stay, many spa treatments and precious time were all thrown down the drain.<br/>I realized that once Solage Auberge has your money, the friendly facade drops. The hotel does not provide the standard, duty of care that is expected with a luxury resort.

N
3 years ago

We really love this resort, both the restaurant an...

We really love this resort, both the restaurant and the spa. But this time around we felt like we were treated like cash cows. My massage was $195 and a resort access fee of $40 was added. What leaves me with a bitter taste in my mouth is that they automatically added a 20% tip on both the massage and resort access fee. First I should be able to choose the amount of tip I will leave - automatic tipping of 20% is not OK. But it is unacceptable that the tip was added to the resort access fee. I really felt nickled and dimed which takes away from the wonderful experience I had and will makes me think twice about coming back. Poor value.

C
3 years ago

Beautiful property! We had a private suite with fi...

Beautiful property! We had a private suite with fireplace, hot tub and steam bath. Everything was fantastic. The on-site restaurant has a unique menu that changes daily and the staff attended to our every need

S
3 years ago

Perfect location to relax and reflect on personal ...

Perfect location to relax and reflect on personal life or business. Great cottages, beautiful location overall. Nice bar. I could not try the spa (no time!), but the gym is large enough, with enough machines and weights. Ideal place, of course, to visit Napa Valley wineries!

H
3 years ago

We spent a weekend at Solage and were so happy wit...

We spent a weekend at Solage and were so happy with every detail of the experience, from the spa to the suites to the restaurant to the pool! It's really a special resort in one of our favorite towns in wine country. Complete luxury!!

m
3 years ago

This place is fantastic! Ambiance is gorgeous, foo...

This place is fantastic! Ambiance is gorgeous, food is phenomenal, staff was polite, helpful in helping us make decisions, knowledgeable about the menu. The chef!!! Wow magnific!!! If you visit the Sonoma, Napa area and pass this restaurant up, you'll regret it, I promise!!

J
3 years ago

Just wow. What an experience. Service is impeccabl...

Just wow. What an experience. Service is impeccable, food is fabulous, and the rooms and grounds are beyond well maintained. High end and casual - a great combination. We loved every minute of our stay.

L
3 years ago

From the moment we stepped out of the car to check...

From the moment we stepped out of the car to check out, our experience was top notch and the service was outstanding. The valet, the pool service, the spa and the restaurant were all outstanding. I got one of my best massages from Elliot at Solage.

The food at Sol was fantastic and I love the optional outdoor fresco dining. We really enjoyed the pool and the service at the pool.

We met some really nice people during our stay too.

Solage is very pricey so be prepared for that. All in all we had a fantastic 9 year anniversary.

N
3 years ago

I was so excited for my stay at Solage. I searched...

I was so excited for my stay at Solage. I searched around and found just one property with a diamond rating from AAA, so I just KNEW the service and amenities would be excellent. Upon my arrival, I was greeted with a welcome glass of good wine and had a relatively easy check in. Spent my first full day (Sunday) touring a few vineyards, mainly nearby. Quite nice, and a good start.

It was certainly variable from there...

I was told there would be a concierge who can make me personalized appointments on Monday. When I arrived at his desk, he simply gave me a list and highlighted a few. When I queried about making appointments, he just said "You don't need them." WHAT?! Thank goodness for one of the wineries I visited where the Som gave me a short list of his personal friends at other wineries (high end appointments ONLY) for me to visit, where I was welcomed and treated like family! Just because I am a woman traveling alone it doesn't mean I want wine Disneyland.

The kicker happened when I came back to my room on my last night after touring. There was a HUGE BUG on my bed. I managed to kill it, but then it was on the bedspread. When I called Housekeeping, a guy came with two blankets, cleaned the bug off the spread, and said "Thank you, good-night!"

Whoa.

It wasn't ALL bad. The staff and food at SolBar are amazing! The bartender even set up a personal "wine flight" for me to start to learn how to taste!

Make sure to get the full body scrub with your massage. INCREDIBLE service!
Skip the 'Mudslide'... overrated. You put the mud on yourself and lay down, have a quick bath, and then a nap?! Sheesh.

All in all, Napa is beautiful, but given the shortcomings of the hotel, will probably try somewhere else next time...

J
3 years ago

Love this place for a long getaway. We go every o...

Love this place for a long getaway. We go every other christmas for a week and it is a great place to get away. Small bungalows are great place. They have a group of mercedes benz cars for you to drive. The spa is first class all the way! Mud bath is cool the warm spring pools are awesome the champagne by the pool is fantastic. Lots of places to eat in the area and some great small winerys around make this a great destination! From the moment you check in and they hand you a glass of wine to the moment you check out this place does not disappoint!

e
3 years ago

Ahhhh the atmosphere. Being at the spa at Solage m...

Ahhhh the atmosphere. Being at the spa at Solage makes you feel like you are completely isolated from the outside world. I think I could live in the pool forever. The water feels... soft.

During my visit, I experienced the mudslide treatment with my boyfriend. I'm not one to feel completely relaxed and rejuvenated due to a spa treatment, but it was fun and like nothing I'd done before. Worth it just for the experience. The staff is also super friendly and the mini-menu at the spa is great for a cocktail and some chips + salsa by the pool.

B
3 years ago

Truly a beautiful place to stay in Calistoga. Give...

Truly a beautiful place to stay in Calistoga. Gives you close access to all of Napa Valley but it s added benefit is that it s in the quiet town of Calistoga. The hotel villas were very lovely and private, the spa was fantastic (try the thermal baths!), and there s a Michelin-starred restaurant on-site. Service was nothing short of excellent. Solage provided us the perfect relaxing getaway we wanted!

M
3 years ago

Farm to table is where it's at when you think of S...

Farm to table is where it's at when you think of Solbar and Calistoga for the most part. Usually packed for dinner during the weekends. A breath-taking patio with small market lights that hang from the trees with view of that world class Soalge Pool is what makes for a perfect summer afternoon/dinner experience. We arrived past the standard dinner time (9 pm is a bit late for us but no complaints by any means) since that's when there was a free reservation time and were seated indoors. Indoors, we were met with a lovely indoor fireplace that made it feel more cozy and relaxing indoors. Their menu changes daily so that adds to the fun of this place as most of their menu revolves around what is in "season." Our dining place took place on a Saturday evening about 2 weeks ago. Their service to us was extraordinary despite feeling that my husband and I felt a bit under dressed dining there. What we raved about after dinner: chilled sweet corn coup and the dollarhide ranch suncrest peaches salad. The corn soup had a good mix of bits of avocado and radish that gave it the punch you'd want in a chilled summer soup. And, the peach salad had a rather small portion of prosciutto to not make it sustainable enough to have just that alone...the lavender-honey vinaigrette and the parmiagano mousse (yes! mousse texture!) in that salad made this salad interesting enough to order again. Our main courses weren't as awesome as our appetizer/first course. I remember taking note that they offered a "poultry" option, a lamb option, a steak option, one vegetarian option (which is what I decided to go with) and a pork roast option. Ambiance: Low lit lighting, each dining table had a cute candle atop it. Wines: very good local Napa & Sonoma wines. Recommendation: Sit outside for their "cocktails" only area and wait to see if you can get a table outside. Best for the wine country+spa dining experience.

A
3 years ago

Disappointing, at the resort for a meeting our roo...

Disappointing, at the resort for a meeting our room was a long distance from the communal areas which required lots of additional walking - not pleasant when dresses in heels. Also key for room did not work several times requiring a return walk to the front desk then back to the room. Finally left an extra key under the mat. Food was hugely disappointing from functions to room service. Spa area is old and in need of upgrading.

J
3 years ago

Great place. Right in the heart of vineyards. Awes...

Great place. Right in the heart of vineyards. Awesome service. Quiet, peaceful. They are also know for their spas and restaurant. Conveniently located in Calistoga. Silverado trail is the most beautiful road in West coast.

T
3 years ago

Soft shell crab po'boy was delicious. Chocolate mo...

Soft shell crab po'boy was delicious. Chocolate mousse dessert was very good too. Nick our waiter was very attentive and gracious. Lunch under the mulberry trees was cool and lovely on a very hot afternoon.

S
3 years ago

Restaurant was delicious and we sat outside near t...

Restaurant was delicious and we sat outside near the pool to enjoy the summer weather. Excellent service by the wait staff. After eating, we took a tour of the grounds and were treated respectfully by staff at every turn as they pointed out the suites, geothermal waters, and clothing optional area of the spa. Beautifully designed layout!

M
3 years ago

We loved our stay hear. The rooms are well appoint...

We loved our stay hear. The rooms are well appointed and tasteful, very cozy, chocolates at turn-down time, and each unit has a nice rustic patio overlooking the woodlands.

The pools and spa area are worth the time. The mineral pools are warm so quite nice in the winter. I stayed over the summer months too when they re not quite as warm but enjoyable. I also did a drop in boot camp while there and it was legit.

The bar at Solage is especially good. Spend some time there craft cocktails are really clever and unique. The restaurant is very good for all meals but make reservations for dinner. There are more than just guests there.

Solage Calistoga

Solage Calistoga

4.6