Solage Calistoga

Solage Calistoga Review

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4.6
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M
4 years ago

Solage is amazing. I spent the better part of a w...

Solage is amazing. I spent the better part of a week here for a business event, and I would love to go back. The physical layout of the hotel is stunning. The climate in that part of Napa Valley is lovely. The food is off the charts good. And the rooms are everything you would expect from a hotel of this caliber.

V
4 years ago

Ugh. (And this was our anniversary dinner). 4 star...

Ugh. (And this was our anniversary dinner). 4 stars for the food, subtract 3 stars for the service and scheduling. And they had a *lot* of people working. Never coming back, too many different points of failure.

1) Arrived at 7:05 for 7:30 reservations, kept telling us 5-10 more minutes, seated at 7:50.
2) Waiter came at 7:55. First glass of wine at 8:04.
3) Waiter finally took food order, came back 4 minutes later because of "terrible handwriting did we order halibut or snapper". How bad is your handwriting that you can't tell the difference? Clearly just didn't write it down.
4) I was miserably hungry, asked for some bread. Other guy comes by 5 minutes later with a cornbread muffin that's 1cm diameter, races off before I can ask for a second.
5) Took forever to get a water refill as the water guy was racing around.
6) Dessert ordered at 9:10 despite us attempting to eat quickly (see above, phenomenally hungry). Meal over at 9:40.

Food was great, but we were so annoyed with the slow service that it didn't matter. We had carrot salad, agnolotti (mini raviolis), and the halibut. Or was it snapper :-)

What was supposed to be an awesome anniversary dinner was instead just another overpriced meal. I never pull out my calculator, I gave 15% to the penny (assuming tip sharing, kitchen didn't deserve to suffer).

We should have stuck with Brannans. Food isn't as good, atmosphere is noisier but we'd have been able to enjoy our food as they have their act together.

W
4 years ago

We are in the middle of a live-in kitchen/bath rem...

We are in the middle of a live-in kitchen/bath remodel. After several weeks of bucket baths and microwaved meals, decided to treat ourselves to great wine and accommodations. We had a great time and the staff were excellent.

A
4 years ago

The service found at Solbar is topped only by the ...

The service found at Solbar is topped only by the incredible food. The staff is friendly and knowledgeable and the food reveals the genius of the chefs. This restaurant is among the finest I have ever had the pleasure of dining at and I highly recommend it.

A
4 years ago

Wonderful day-trip experience to Spa Solage! The s...

Wonderful day-trip experience to Spa Solage! The spa is meticulously kept and the amenities are fabulous. The mineral baths are open until 8pm so that you can swim under the stars. Lunch at Solbar was delicious - loved the menu with both light and heartier dishes. Overall great experience! Can't wait to go back!

P
4 years ago

The room was nicely appointed with an open bathroo...

The room was nicely appointed with an open bathroom (no doors). Bikes were provided for guests to explore the surroundings. The spa and the pool is probably the best part of the hotel. There are several pools in the resort including one of the biggest pools in the Napa/Sonoma area. On-site restaurant is also excellent.

R
4 years ago

Gorgeous venue with a serene garden that is a perf...

Gorgeous venue with a serene garden that is a perfect wedding backdrop. The reception hall has rustic accents like a branch canopy and floor to ceiling windows on the sliding doors (that appear to be soundproof). Nice outdoor lounge space and an upscale bar.

A
4 years ago

Amazing hotel. Awesome rooms and massive pool! We ...

Amazing hotel. Awesome rooms and massive pool! We stayed in a king studio and loved it. Solbar was delicious as well. It's located in the heart of Calistoga and they give each room bikes to ride to town! The gym is well equipped and the spa is open for use to all guests of the hotel with is a nice benegit. They even had several Mercedes Benz cars that guests could drive for free. Definitely a great overall value resort in wine country!

A
4 years ago

This is a review of the restaurant. We went for br...

This is a review of the restaurant. We went for breakfast and the food and service was excellent. Be prepared to enjoy your meal with a side of pretension and stuffiness though courtesy of the other diners.

F
4 years ago

Solage is sort of a next level experience. I was h...

Solage is sort of a next level experience. I was here on a work retreat and couldn't believe the quality of amenities and service. Though we visited during the off season and there was a fair bit of construction going on I always felt like I was on the cusp of the wild, secluded but still connected to civilization. It's a short walk into town with great restaurants and fun shops. I really couldn't recommend this place enough. If you have the opportunity, take it.

C
4 years ago

Seem to have an issue with remembering table booki...

Seem to have an issue with remembering table bookings, called up to book and two days later got a voicemail regarding my booking (but quoting the wrong day oddly), called the restaurant and they had no record, they finally told me I had no reservation.

No excuse for this; if you make a reservation here my advice is to ask for a fax to show they actually booked it so they can't BS you later.

J
4 years ago

Even though this was my first spa experience, I'm ...

Even though this was my first spa experience, I'm guessing it's going to be very hard to beat. The staff was fantastic and they treated us well from the start of the day to the end. Aside from lounging by the mineral pool and eating delicious food, I got my first facial and a upper body rub and they were fantastic. I'd gladly recommend Solage to anyone who wanted a day to disconnect.

I
4 years ago

By far he best - and my personal favorite - spa in...

By far he best - and my personal favorite - spa in Napa Valley! The eucalyptus steam room is amazing, mineral pools, fitness and mind body classes and other spa services are ALL stellar, and extremely experienced and professionals with incredible spirit. A true soul inspiring and rejuvenating haven

J
4 years ago

Great place to relax. The spa area has 5 different...

Great place to relax. The spa area has 5 different pools with different temperature and minerals. There was also a infrared sauna and a steam room. We spent 2-3 hours there and also got a massage. The food at SolBar was also amazing - would recommend the short rib, octopus and duck breast. The kitchen also accommodated our dairy allergy awesomely. Would definitely come again next time we visit the area.

J
4 years ago

We just visited for a spa treatment and a swim in ...

We just visited for a spa treatment and a swim in the mineral pools. First class resort. You have to try the mud slide treatment at the spa. So fun and relaxing. The restaurant is also really good.

P
4 years ago

Here for our Anniversary of our wedding one year a...

Here for our Anniversary of our wedding one year ago! They are so accommodating and still seem to remember us. This place is so fantastic. Best massage ever! Excellent food and drinks are so well balanced.

D
4 years ago

We came here for an evening wedding and it was mag...

We came here for an evening wedding and it was magical. The part of the grounds we experienced was gorgeous and the staff (though I'm not sure who was Solage and who was third party) was totally on it. I can't really speak to the price of renting the place but if you can afford it and are considering this location for your next event, this place is perfect for a floral, upscale atmosphere.

S
4 years ago

Sorry, I don t get the appeal here. Granted there...

Sorry, I don t get the appeal here. Granted there was a lot of construction going on that made it horrible, but even so, just didn t get why this place is so much money. Stay at Carneros Inn instead, much more enjoyable.

P
4 years ago

We were visiting from New Jersey for our 15th wedd...

We were visiting from New Jersey for our 15th wedding anniversary. Every bite from the very first to the very last was amazing, the wine selection was fantastic, and the service superior. Would definitely recommend.

J
4 years ago

On this occasion, we just visited the Solbar. We a...

On this occasion, we just visited the Solbar. We always enjoy the unique cocktails and the fun food menu with well-executed dishes. I also really appreciate their willingness to rework dishes to accommodate my food allergy.

T
4 years ago

Stayed here for one evening on my 30th birthday tr...

Stayed here for one evening on my 30th birthday trip to Napa/Calistoga/SF. Generally, we have experienced great things at Auberge resorts, but this was a mediocre stay.

Firstly, the restaurant, Solbar, was great to excellent for the breakfast we had there. Welcoming, friendly, and warm staff that we greatly enjoyed. Everyone we interfaced with from the hostess to the bus person was kind and helpful. The food was also we cooked/prepared. I throughly enjoyed the smoothie and avocado toast that I had ordered.

The spa was mediocre and the staff seemed stretched pretty thin which doesn't necessarily create a relaxing environment for a spa.

Generally, I think spa shops have strange things for a 30 y.o. man to buy on his own. But, my mother-in-law bought me some socks from there that I was pleasantly surprised by.

The worst part of our stay was an experience with one specific bellman that left us rather uncomfortable, and the accommodations were underwhelming because they did not seem well cared for despite appearing luxurious.

Our shower's floor was damaged, the bench in the bathroom had a strange, square, and powdery white stain that was off putting. The room seemed clean upon first glance, but the more time you spent in it the less I came to believe that. I can't des

The bellman that escorted us to our room was at first nice. However, when we drove to the room and parked in the handicap spot (my wife has a disability), he tried to lecture us about not being able to park there even though we had brought our placard and it was hanging. Ironically, he tried to lecture us about that WHILE he parked his golf cart in the ADA access aisle, which is also illegal. Luckily my wife does not always require a wheelchair mobility, but if she had the golf cart would have blocked a ramp or a wheelchair trying to get to the sidewalk to the room. I think that revisiting with some employees about ADA regulations would be wise. Other than the glaring misunderstanding of ADA accessibility features, from our perspective, it was a pretty accessible resort for those disabilities.

Some things I enjoyed about the rooms were:
-The amount of space
-The semi-private bungalow feel
-The garden just outside the room
- The Down free bedding we requested was great!

N
4 years ago

The location was very good, close to many wineries...

The location was very good, close to many wineries in the area. Enjoyed the Solbar once we we're able to go out on our own to eat. We did not stay there but from just walking around, the location was filled with nice amenities such as the pool and spa.

C
4 years ago

Arrangements for construction are understandable. ...

Arrangements for construction are understandable. The amounts of water left in the black kale for the Mt. Washing Eggs is not. Presentation also lacked. Hopefully they'll revert back to top form after they complete upgrades/renovations.

N
4 years ago

The room we had was a beautiful large studio with ...

The room we had was a beautiful large studio with a private patio . The staff at the Salaj was very kind we've been evacuated and they gave us a free bottle of wine and cocktails when we first got there .I used the spa and was treated fabulous .this was our 2 time staying here . And is another great wonderful experience

S
4 years ago

This review is for the spa only.

This review is for the spa only.

When booking I ensured we would be able to use the amenities, both my wife and I together. Unfortunately, the steam room outside of the locker rooms was out of order, they do not have a sauna and because we were not guests staying at the resort we were not allowed to use the fitness center. So the only thing my wife and I could do together was spend time in the multiple pools.

Well...after about 5 minutes in the hot bath with jets running my wife noticed something dark floating near me. It floats up to my chest, I pick it up and quickly realize it is a DEAD RAT, about 6-7 long. We jump out and alert the staff. The Area Director of the resort was standing close by, she comes over, actually let s out a brief laugh and says unfortunately they re attracted to the warm water, perhaps you should go to the other side and enjoy one of the those pools . The other staff apologized and no one ever brought it up again. No one checked on us to ensure we were having a better time AFTER having a DEAD RAT float up onto my chest.

When checking out, there was no record of any issues whatsoever. The young lady asked how my visit went and I said great, other than the rat issue. She had no clue and offered no compensation, discount, nothing for the minor inconvenience of a DEAD RAT floating onto my chest. I told her that was unacceptable. After talking with the manager, she comes back with an offer to waive the $40 fee they charge when you are not a guest on weekends. Again, I told her this was unacceptable. Helen, the same Area Director that actually laughed about the DEAD RAT that morning comes to the desk and asks what I think our compensation should be since the $40 discount was not enough. What do I think. Really? Is this how guests should be treated? Honestly I had no idea what to say, so I said $200 which is the price of one of the massages. She agreed to take an additional $200 off our bill.

R
4 years ago

weekend getaway at its best.. nice room with tub a...

weekend getaway at its best.. nice room with tub and fire place. in room dining. food was fantastic. great service and friendly staff. resort looked great but could. not explore due to weather.. will definitely come back. great location to explore so much winem

Solage Calistoga

Solage Calistoga

4.6