Solage Calistoga

Solage Calistoga Review

Reviews 422
4.6
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G
3 years ago

Spa Solage was absolutely beautiful, modern, and p...

Spa Solage was absolutely beautiful, modern, and perfectly tranquil.

Try the 3-part mudslide treatment if you never had it. Mud is applied to your skin while you lounge in a hot sauna. After, you soak in a mineral-water filled tub and anti-gravity room, eventually ending with a leisurely swim or lounge around the property.

Do bring your own facial products, as after basking around the property for several hours there were not any facial products (cleanser, moisturizer, etc.) in the locker room.

E
3 years ago

Solage is amazing! Our room was clean and comforta...

Solage is amazing! Our room was clean and comfortable. The cleaning service is the best I have experienced. We enjoyed a mudslide and a massage at the spa as well as a few delicious meals at the restaurant Solbar. The staff everywhere was cheerful and attentive. Our weekend couldn't have been better. Highly recommend!

Y
3 years ago

We ve been coming here for many years so this plac...

We ve been coming here for many years so this place is dear to our hearts, but the service and quality has gone way down since they were acquired by auberge.

The food: don t be fooled. They do NOT have a Michelin Star. They used to have amazing food but since their chef left the food has gotten much worse. The fact that they serve cheap sushi is embarrassing and if you eat here you ll understand why they lost that star. They should probably take the Michelin Star off of their website (hint hint)

Service: since they were acquired they have become much more corporate and less focused on the well being of the guests. We were shuffled around rooms and tucked in the worst rooms on the premises despite making reservations over 6 month ahead of time. We also did not receive the room types that we booked and were told that we had agreed to a different room type. They had a wedding on the property which required room, and bumped us for the other guests. We got upgraded to the outskirts of the property into smaller rooms and could not be moved .

The rooms: the rooms are quite nice but don t fall for the upgrades . They are just the rooms at the very edge of the property where they stick a fireplace in to make you feel better.

The pools and amenities are nice, but price has gone up over the years and they need to tighten up.

D
4 years ago

Visited the lovely poolside restaurant with three ...

Visited the lovely poolside restaurant with three friends, we were celebrating a birthday, we were greeted and seated with a bottle of champagne at our table. Appetizers, four different entrees and two deserts to share. The Special Birthday Desert and a sorbet. The staff was friendly and efficient. The best dining experience in a very long time. Want to return to stay at Solage and dine again at Solbar. Thank you Mr. Richard Hill and staff.

B
4 years ago

This place is absolutely amazing. Excellent custom...

This place is absolutely amazing. Excellent customer service, excellent accommodations, excellent food, excellent spa services, excellent atmosphere. Run, don't walk to your computer (if you're already there even better) and book your stay now. This place made my birthday memorable. Yes the price is nothing to sneeze at,but Solage is worth every penny.

S
4 years ago

We had a nice breakfast at SolBar, food quality wa...

We had a nice breakfast at SolBar, food quality was amazing, the service was lacking however. took awhile to get our order in and they weren't that busy and out of the pancakes when we inquired

M
4 years ago

Solbar is a great place to grab drinks and appetiz...

Solbar is a great place to grab drinks and appetizers while waiting for dinner reservations or in between winery tastings. It has a great ambiance and is beautiful inside and out. I highly recommend for visitors to Napa Valley.

L
4 years ago

My daughter had her wedding there in june 2015-a p...

My daughter had her wedding there in june 2015-a perfect 10. People have told us it was the best wedding they've ever been to-food was amazing ande all the recomended vendors were great. Highly recommend solage for your next event.

D
4 years ago

I'm posting this a few months after the experience...

I'm posting this a few months after the experience... I met some friends for brunch(delicious!) and considered joining them for their spa day but the way the spa staff treated me was atrocious - I have never before felt so unwelcome. My friends were surprised as well. Would recommend finding another place to go.

B
4 years ago

We had a wonderful quick stay at Solage for my bir...

We had a wonderful quick stay at Solage for my birthday! Relaxing surrounding area, the cottage was upscale, spacious, and the shower was amazing! The staff attention to detail was spot on as was our breakfast in the morning!

A
4 years ago

This continues to be the best hotel at which I hav...

This continues to be the best hotel at which I have ever stayed. The service is exemplary. The perk of being able to borrow a top of the line Mercedes (try the GT!) is incredible. The restaurant is exquisite and the rooms are beautiful.

e
4 years ago

We stayed only 2 nights as part of a birthday week...

We stayed only 2 nights as part of a birthday weekend celebration in March. We loved it, borrowed the bikes to go into town, enjoyed the mudslide treatment and the pool in the spa the most. It's not a cheap weekend, but you do feel pampered!

P
4 years ago

Fabulous resort with great amenities. The restaura...

Fabulous resort with great amenities. The restaurant has a well rounded selection of choices from fresh healthy choices to if you are in the mood for something a little harty, they have that as well. Cocktails are well crafted and creative. The resort also has an impressive selection of Mercedes Benz to choose from.

C
4 years ago

The resort was amazing. The room was beautiful and...

The resort was amazing. The room was beautiful and ours came with a private patio and hot tub. The resort itself is full of amenities including the spa and restaurant. The food is not my style, but I am not a sophisticated foodie. If food is your thing, you may love it. Everything from the room to the grounds to the view was beautiful. Can't wait to go back.

p
4 years ago

For such a high-end property, it surprised me that...

For such a high-end property, it surprised me that their phone service was extremely difficult to use. I called at least six times to cancel an existing reservations, and each time was either put on hold for 20 minutes or sent directly to voicemail. I experienced this on both the toll-free number as well as by calling the 707 area code directly in an effort to speak directly with the property. To top it off, when I tried to take a different route off of the VRU by selecting "new reservations", I was told that person couldn't help me. I expressed my frustration, and apologized and immediately transferred me to a line that asked me to leave a message.

C
4 years ago

Solage offers a wonderful experience. It's a short...

Solage offers a wonderful experience. It's a short bike ride away from downtown Calistoga, with beautiful rooms and excellent spa treatments. The service is absolutely amazing and the dining is delicious.

L
4 years ago

Property is beautiful but had a sketchy, possibly ...

Property is beautiful but had a sketchy, possibly unethical issue with a cancellation. Made a reservation and paid the hold/ deposit for the full room charge. No problem. I had to cancel the reservation, which I did 4 weeks ahead of time (72 hour policy). I received an email confirming the cancellation but was told the charge may not be reversed for up to 30 days. It s been 2 weeks and The charge hasn t been reversed. It took them minutes to run my card for the deposit. Not what I would expect from a high end property.

E
4 years ago

Went to the SOL bar for lunch. Tried the crab cak...

Went to the SOL bar for lunch. Tried the crab cakes, yellow fin sliders, baby back ribs, banh mi sandwich, and the mushu pork for two. All of the food was cooked to order and was not too cold or too hot to handle. All of the staff was courteous and helpful on getting our orders and directing us to a certain location of the restaurant.

E
4 years ago

The restaurant alone is worth the trip any meal wi...

The restaurant alone is worth the trip any meal will be a delight the people are so pleasant and pleasing had a wonderful time would recommend it to anyone it's not inexpensive but every once in awhile it's worth it to splurge and this is the place to do it

Y
4 years ago

This is a beautiful resort. However, the service ...

This is a beautiful resort. However, the service has been atrocious. We were staying here for our honeymoon and had a bunch of stuff stolen from our car. Upon notifying the hotel, they let us know that their security cameras were broken during the stay. They initially promised to file a claim under their insurance. After several weeks of following up and not hearing back, I finally got ahold of the director of operations for property who told me that they would not be filing insurance through their property. This is absolutely ridiculous and makes me not want to stay at *any* Auberge property.

Beyond the incident, we also had terrible service at the pool. My husband is allergic to all seafood and nuts. When asking if they had non-seafood options at the pool, the waiter didn't make an effort to go ask the kitchen and let us know that they couldn't do it. We suggested he chat with the full kitchen (it's about 10 feet away and part of the hotel) and finally got some acceptable options.

When staying at a place like this, you expect exceptional service given the price tag. We did not feel like we got exceptional service during our stay.

S
4 years ago

A great place to stay in the heart of Napa Valley....

A great place to stay in the heart of Napa Valley. Amazingly helpful staff, delicious, high quality food, fairly high-end loaner cars available, beautiful location. They offer great private residences as a good alternative to a hotel.

A
4 years ago

AMAZING! Beautiful grounds, very relaxing environm...

AMAZING! Beautiful grounds, very relaxing environment, and the restaurant service is above and beyond. I was driving home at night after all the coffee shops in town were closed and the hostess, manager, and wait staff went out of their way to make me an extra large, delicious latte for the road. I'm definitely going back and hope to make a getaway out of it with my hubby as soon as possible.

M
4 years ago

The location is fantastic. One mile from town and ...

The location is fantastic. One mile from town and many wineries in biking distance. The restaurant on premises (Solbar) 5star!!! The rooms are 2star. They are just old. I spoke with management they said they are slowly remodeling all of the rooms. Unfortunately for my $500 a night my room was from 1990. Not cool. One major problem was the water pressure in the shower (none) I complained that it was so bad I shower in the spa. They said that s the way it is??? They say they have 4 in house Mercedes for use while I was staying at the hotel (first come basis) they said one was at the body shop the other at the mechanic. So down to 2. The bicycles they have for free use are in need of a upgrade as well. The spa/pool area 4 star. There are 2 mineral water pools, 1 saline pool and a small magnesium plunge pool as well as a cold plunge pool. They now have an infrared sauna and a eucalyptus steam out in the pool area. The large pool under construction! As well as other areas of the resort. I think they are upgrading because the four seasons broke ground across the street and they will be getting competition. The resort was ok. As you can see from my review i had issues and stayed in way better places!

J
4 years ago

This place is by far the most amazing resort I've ...

This place is by far the most amazing resort I've ever been to. Their service is impeccable! From the golf carts, bikes, Mercedes and limo accommodations to the bedside chocolates during my dinner, this place could do no better. I am very impressed by the service at the resort, spa and restaurant. The staff is all very professional and show the best side of customer service. I will definitely come back, next time for longer!

Solage Calistoga

Solage Calistoga

4.6