Nicole Williams

Review of Solage Calistoga

I was so excited for my stay at Solage. I searched...

I was so excited for my stay at Solage. I searched around and found just one property with a diamond rating from AAA, so I just KNEW the service and amenities would be excellent. Upon my arrival, I was greeted with a welcome glass of good wine and had a relatively easy check in. Spent my first full day (Sunday) touring a few vineyards, mainly nearby. Quite nice, and a good start.

It was certainly variable from there...

I was told there would be a concierge who can make me personalized appointments on Monday. When I arrived at his desk, he simply gave me a list and highlighted a few. When I queried about making appointments, he just said "You don't need them." WHAT?! Thank goodness for one of the wineries I visited where the Som gave me a short list of his personal friends at other wineries (high end appointments ONLY) for me to visit, where I was welcomed and treated like family! Just because I am a woman traveling alone it doesn't mean I want wine Disneyland.

The kicker happened when I came back to my room on my last night after touring. There was a HUGE BUG on my bed. I managed to kill it, but then it was on the bedspread. When I called Housekeeping, a guy came with two blankets, cleaned the bug off the spread, and said "Thank you, good-night!"

Whoa.

It wasn't ALL bad. The staff and food at SolBar are amazing! The bartender even set up a personal "wine flight" for me to start to learn how to taste!

Make sure to get the full body scrub with your massage. INCREDIBLE service!
Skip the 'Mudslide'... overrated. You put the mud on yourself and lay down, have a quick bath, and then a nap?! Sheesh.

All in all, Napa is beautiful, but given the shortcomings of the hotel, will probably try somewhere else next time...