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Departments do their job very well and friendly, a...

Departments do their job very well and friendly, also a nice and clean hospital. Waiting times and certainly those of the pharmacy can be much faster because that takes a lot of time. I was there with my girlfriend and newborn son waiting for medication and it certainly took 20 to 30 minutes until I was helped. I hope they will work on this.

Staff very poor, telephone operators cheeky

Staff very poor, telephone operators cheeky
Complaints Centralen who doesn't know what to do anymore
Doctors are not accessible.
Very and very bad.
She may have to submit an assessment form in that hospital about what the patient really thinks about the hospital.
And that they really have to work on their bad points, this is not possible in the Netherlands such a hospital.
Unfortunately

There was inflammation under my thumbnail (very pa...

There was inflammation under my thumbnail (very painful)
Helped quickly and accurately on ward 85 (general surgery)
The help and care is top level for me, all employees are extremely
friendly and the waiting time is also very short every time.
As a consolation for yourself you can eat well in the hospital and we did that a few times.
Thanks and appreciation for this hospital and its employees.
Libertas Leiden takes care of my wound twice a day and they also deserve a big compliment.

Femoral artery cleaned. Stayed in the hospital for...

Femoral artery cleaned. Stayed in the hospital for 3 days and already walked again after 1 day. Great compliment to doctors and nurses. Everyone is friendly and nothing is too much. You would almost lie there for pleasure. It is only then that you realize how fantastic the care is arranged. Thanks again for all the good care and the very professional approach !! I don't know what could be better!
After I wrote this review I also looked at some other reviews. In my opinion, some bad reviews don't make any sense at all. It is all human work, so things may not go as well. If there is an emergency treatment in between, you may have to wait a little longer. So what. If you find the parking fee too high, you must take a taxi. If it is very busy you can not put that on the account of the hospital. Incidentally, I was recorded for the second time and the experience with the first recording was equally excellent. For the negatives; try a hospital in England or France for example!

I was in the wrong location by accident. Still, I ...

I was in the wrong location by accident. Still, I was helped at the clinic. Even at the time of the Corona crisis and all the stress that this entails, all employees were very friendly and helpful.
I am very happy that a solution was sought and that I was helped fairly quickly, they could also have sent me home.
This is patient kindness!

Very good help in the department of oral surgery. ...

Very good help in the department of oral surgery. All four wisdom teeth had to be removed, I had been against this for years. I had to come back 2x for this and both times I was very friendly. The dental surgeon Dhr. van Velzen (if I remember correctly) together with his assistants have made this experience a lot less scary for me. They put me at ease and told exactly what they were going to do. Also the treatment was soon behind us (think the operation took about 10 minutes both times). It is also quickly and beautifully healed, so I am satisfied! :)

Run-up after a minor operation from my partner. It...

Run-up after a minor operation from my partner. It was terrible ... several times the hospital had forgotten appointments and on the day itself communication was very poor. No communication at all to be honest unless you keep going after it yourself.

Tuesday surgery had gallbladder removed great care...

Tuesday surgery had gallbladder removed great care the anesthesia great that gentleman was so caring even came in sleep room asking how I was having a lot of pain but was immediately put on action also on department top care nice hospital.

Why paid parking at such a high rate? You can come...

Why paid parking at such a high rate? You can come by bus for a visit to the clinic, but not in the event of an intervention! And with region function many patients from the region, so parking is a necessity. May we thank the municipality for this non-freedom! Visiting a hospital is not shopping, parking is free at mega stores away ...

Came there with a knee injury from football. After...

Came there with a knee injury from football. After a few exercises with my knee the doctor said: There is not much going on, you get a bandage and then it is good. So it turned out that I had torn my meniscus. It was sutured far too late and could not catch on, so my meniscus had to be removed. Already knee problems and I will continue to suffer for the rest of my life. in short, a tering hospital

Recently had 2 wisdom teeth pulled, I could cry. J...

Recently had 2 wisdom teeth pulled, I could cry. Just kept going when you indicated you were in pain. Several times indicated that it was not going so well and that I felt too much (something with the anesthetic?) But continued again because: 'yes, we are almost there anyway'. Then I also felt how the stitches were pulled nice and bluntly through my gums.

Thanks for the dredging service.

Excellent hospital. Reception was a fantastic hel...

Excellent hospital. Reception was a fantastic help and friendly. The doctor that helped my sister was very, very good. The nurses that assisted with crutches and the knee brace was brilliant. They even called us in to take another xray the next day as they spotted a fracture - what excellent service - Hats off to Mw. N Maliko, ANIOS

Has now been waiting for more than half a year for...

Has now been waiting for more than half a year for minor surgery. Every time I take a step further in the preparation something goes wrong and I have to call at the back. Now do I really get to hear that my surgery has been postponed due to the summer vacation while all operations have been postponed during the stricter Corona measures? Instead of catching up, a waiting list is simply used. The second star is only for the incredibly friendly staff I speak to on the phone every time.

Even after the merger with other hospitals suffici...

Even after the merger with other hospitals sufficient attention for the patient. During visiting hours, the parking facilities are tight. Unfortunately, the disabled parking spaces have been reduced.

For the umpteenth time disappointed in the service...

For the umpteenth time disappointed in the service of the first aid. Worthless. Upon entering, the staff apparently drank vinegar. I really understand that it is busy and that we have to wait. But now after more than 2 1/2 hours with a child of 8 .... I'm tired of it. I indicated that our daughter is dead tired ... but people lack empathy here.

a very good hospital no problems doctors fine it i...

a very good hospital no problems doctors fine it is still also on your own how you are in a hospital is always busy and you can not all be simultaneously treated cuts but do think if there are symptoms you should go to the complaints officer but do also something with it and in my opinion very little is done with it and listened to

Dental surgeon was extremely unfriendly, I indicat...

Dental surgeon was extremely unfriendly, I indicated that I was very scared and no understanding was shown, sarcastic comments were made and everything was responded to very abruptly. Assistants on the phone and at the desk are very friendly, thankfully (but not with the general number of the hospital), but my fear has only become more than it already was.

Very unfriendly, anything but customer friendly. I...

Very unfriendly, anything but customer friendly. If you cancel the appointment for your wisdom tooth extraction, you can wait 6 weeks until the next moment. Hopefully he will have ripped it out by then.

Sustainers. Pain for years and sent away as an ini...

Sustainers. Pain for years and sent away as an initiator by every doctor. I knew something was wrong. A person does not just have nerve pains. Dr. Schryver (neurologist) took me seriously. After a whole row of investigations, she couldn't find it, and sent me on to Dr. E. Hoitsma for an expert opinion. Ultimately, a diagnosis. Now I know why I am in pain and can do something about it. Thank you for the determination, listening, faith and your expertise. Top team.

Dr. Pondaag has operated on me. Fine doctor listen...

Dr. Pondaag has operated on me. Fine doctor listens well and takes the time. He was my second opinion doctor, fortunately because he saw possibilities where the previous neuro surgeon no longer saw it and did nothing anymore. Now take it easy with rehabilitation.

worst hospital where you can end up. my mother was...

worst hospital where you can end up. my mother was there for weeks with a cerebral infarction, she could not talk. her medicines were forgotten to give, to give food forgotten. doctors are only trainees who come very little along. very dirty hospital sheets were not changed. I hope nobody will end up here. and when we brought her to the speod ward with a brain infact, we had to wait for 2 hours for a trainee, not even a normal doctor was coming. very nicely there is simply nothing wrong

Hours are awaiting examinations for pulmonary embo...

Hours are awaiting examinations for pulmonary embolism and then they are first told that pulmonary embolism is completely excluded, and then have to wait another hour for an investigation to really completely eliminate embolism.

A hospital where on an individual level most peopl...

A hospital where on an individual level most people do their best (I keep believing in the good nature of the human person) but in general there are too many open ends which justify the conclusion that there is not much of the steering, control and settlement in this not very big hospital. Always busy in the emergency room, sometimes almost cursing staff, always assistant doctors where the uncertainty about diagnosis and treatment is almost tangible. Also in serious cases such as a cerebral infarction. Whether or not strong blood thinners? In the wrong case someone is bobbed. Patients who are bled by "underage" girls who think they can treat the elderly as their dog.
Sending people away from the heart monitor in the middle of the night after the family has been sent home. Do not inform the Thrombosis Service during admission and discharge, etc. This is only a selection of two cases in a period of one year. Of course this will not stop. Not automatically

My grandma of 94 in the evening rushed to this hos...

My grandma of 94 in the evening rushed to this hospital by ambulance, temperature of 35.8 degrees, and no longer approachable, can no longer walk, and terrible pains. After having been on the drip at 2:00 am sent home again !! I understand that this is not a hotel, but sending a very fragile woman home at 2 am that night is not a concern .... And all the medicines from her that were taken are also lost by the staff .. Poor !!

Have gone completely bankrupt in the parking costs...

Have gone completely bankrupt in the parking costs!
What a bummer, is that perhaps the profit?
Coffee 1.60 in the department.
Hagaziekenhuis Leijweg. Top Can they learn something from it. Especially in terms of cordiality.

I am very satisfied with this hospital.

I am very satisfied with this hospital.
For me it is on the other side of the country. (Nijmegen region). I was brought in here after an accident with an ankle fracture. Was constantly kept informed and involved in the treatment. After consultation, we decided to do the operation here as well.
The same day I was allowed to go home. All credit to the doctors and nurses in the emergency room and OR.

Excellent service and care. Doctors and nurses tre...

Excellent service and care. Doctors and nurses treated me very well, they have done all necessay investigations. Very professional, open, kind and gentle. I really appreciated the fact that they spoke English and that they always smiled. Thank you!

helped very well

helped very well
I also think that I could go there while I had fallen in the hague
I have cared for 4 days there

Patients are numbers here. Pain during treatment i...

Patients are numbers here. Pain during treatment is "too bad", not to be prevented if possible, waits are long and anything not within standard protocol is impossible. Promises aren't kept but forgotten instead. Communication is non-existent.

Elbow fractured but was very well and expertly ass...

Elbow fractured but was very well and expertly assisted on first aid. Operated three days later. Very nice helped by the sisters. Provided good information for the operation. Operation itself went great and also very well after treatment. Arm works perfectly again!

Very nice Hospital.

Very nice Hospital.
Stomach, Bowel, Liver, Department.

Recorded on July 30, 2019 at the Department of Stomach, Intestine, Liver.
I had many enlightening discussions with doctors and nursing staff who wanted to answer all my questions. Even though it took a lot of time. Chapeau !! Lots of respect.

M. Meinders-Bakker

Several times very badly arranged. They leave a dy...

Several times very badly arranged. They leave a dying patient who should have been sent to a hospice or her own home in a disconsolate room, when they had first told that there was a place in a nice hospice nearby. This turned out not to be the case. Each time we get a different doctor for our (family of the patient) nose with a different story. Doesn't make sense every time. Also have no place for the patient anywhere else. In other words, too bad. No stars worth this hospital.

Quite a bad hospital accused of giving my partner ...

Quite a bad hospital accused of giving my partner drugs while I am not using they forced him to sign something so that no more contact was possible also the complaints coordinator has little even board of directors has done nothing with me complaints in any case they don't give a cent to me anymore

Great experiences in the hospital. Appointments ru...

Great experiences in the hospital. Appointments run smoothly, even in corona time. Some people don't understand the rules when entering. Respect for the employees at the entrance to remain friendly to the visitors.

I had an appointment at 0930 for a drain to be pla...

I had an appointment at 0930 for a drain to be placed after an IV had to be put in a hospital apron until 1030 am then I was helped but for an unknown reason I was only helped at 1700 all the time sat there in that apron. at 2200 I was able to leave the hospital. I feel very insulted for my no Alrijne hospital leader village.

Went to Alrijne Leiderdorp for removal of two wisd...

Went to Alrijne Leiderdorp for removal of two wisdom teeth. The dental surgeon was a cold, distant woman who just wanted to be ready as soon as possible. If it hurt, I had to make a noise they said Well, I made enough noise but she just kept going. Months have passed and my jaw cramp has never gone away.

I drove a little further for the other two wisdom teeth, to Bronovo Haaglanden. Due to the previous experience, I immediately had a panic attack but Bronovo's dental surgeon went as calm as I needed.

Alrijne Zorggroep

Alrijne Zorggroep

3.2