Sofitel Sydney Wentworth Reviews

The staff were all lovely and the hotel foyer was beautiful and smelt amazing! The rooms were nice although a little tired, the TV was blurry and the 'upgrade' we paid for wasn't worth it at all. You couldn't see the view of the Garden Court through the thick sheer curtains. Tej on concierge was a standout!

Comfortable, close to CBD offices and a well run hotel.

Very spacious and comfortable, however the live music was very loud.

Great stay, room was comfy service was great. Definitely recommend

Great location and nice size rooms. Just need a little update.

It is beautiful hotel in the middle of Sydney CBD. 5 mins walk will take u to the circular quay station and Sydney Opera House.
The staff are friendly and caring. The breakfast buffet was wholesome and had a variety to choose from.
We enjoyed our stay for 3 nights.

Me and my wife went for a real estate seminar and we're very impressed by the interior of the hotel. Very glamorous and beautiful

The staff are very rude, not helpful. Reception Can t guide you with the services. Only the Soire restaurant was good

Gd central lcation with all the care and attention from staff that you would expect from the sofitel. The club lounge provides breakfast, afternoon tea and drinks if you have tue right status. Short walk to circular quay station so its easy to get to and frim the airport via train.

Overpriced for a room that wasn't that much better than a motel room. Delivery fee for room service astounds me as the prices pretty much overinflated so should have covered delivery. Staff were great but overpriced.

Love this place great food but no swimming pool the only downside

Smooth operation from check-in to check-out. Comfortable room and surprisingly quiet given that the hotel was full. Excellent service from the concierge James and receptionist Alp.

Excellent hotel. Rooms and bathrooms slightly smaller than expected. Staff were very friendly and efficient. Dining options were very good.

Beautiful hotel, it's time to redo the interiors though

Nice but The Westin is infinitely better, staff a bit snobbish.

Very good. It is not necessarily the most ritzy of Sydney hotels but it always delivers.
This time I had breakfast in the normal area and was impressed by the quality of the food in particular the breads and whilst the selection was not broad the quality was evident

I attended a professional function here in the ballroom. An excellent venue with good catering.

Best location for Sydney visitors. Rooms are in good condition and the club lounge was great. Apparently this hotel had a lot of famous guests.

Great facilities, great location and top notch service in most cases. A couple of less than cheerful waitresses but, overall, I was happy with my stay.

Iconic hotel. Great location. Good rooms, excellent service.

Nice hotel in a nice location. Carpets in the room are dusty

Very small room, compared to other Softel, aged, services within the hotel to be desired. Great location!

The highlight was the Buffet Breakfast, and the service from the staff in the restaurant & service during check-in.
I have no doubt the higher-end rooms are most likely 5 star, but our "Superior King Room" was average at best. I've stayed in larger, better appointed rooms for a lot less.
The room itself was very small. Room for the bed, TV & table and not much else.
Tiles were chipped in the shower recess entry, the glass shower door itself wouldn't close properly, and there was mould present in the shower. Some of the items in the Mini-bar were passed their expiry date.
Television reception was very ordinary across both free-to-air & Foxtel channels.
I've arrived home, and have since discovered that I've also been charged twice for parking/room service I received during my stay, And also found a $12 charge for Mini bar usage, when I didn't actually use anything!
This has now been reversed, but it's not the point.
I was asked during check-out if I'd used anything from the Mini-bar. I said no, and I've still been charged $12 for something!
Safe to say, I won't be returning.

Staff are really professional. Seminar rooms very comfortable.

We had an extremely comfortable stay in the Sofitel Sydney, five minutes walk from our destination, secure parking, large quiet room. Slept soundly and enjoyed the ambiance of the buffet breakfast. The health breakfast options for my vegan child were comprehensive. Thankyou Sofitel for a luxurious and memorable stay. We came to enjoy the Sydney Symphony Orchestra at the Opera House. A magical trip for my children and their friends, a memory for life.

Everything from check in to check out was attended to with the utmost detail. We had no time to visit the spa but were delighted to receive sparkling wine, strawberries and chocolate for my wife's birthday. Can't wait to visit again!

As someone who is a fan of hotel carrots, Sofitel delivered in spades. I was only there for an hour at an event but they had carpets everywhere so that was nice.

Shoe box sized room with poor quality tv reception. Bathroom fit for an ant... Seriously Sofitel Wentworth.. not happy!!

I'm going to leave this only! Perfect.
Food quality fabulous, great ambiance, efficient and warm personnel and not expensive at all.

Friendly staff, good facilities, minor issues with food that were rectified

I hadnt been there for over 20 years ... the makeover is fantastic.

The staff were very pleasant and the whole experience was great.

Enjoyed the function, some staff let down the other staff who were wonderful.

Was good for the quarantine, not always getting the food you asked for probable availability reason

Good views. Great service and great food from room service

One of my favourite hotels. Walking distance to just about everything Great service 10/10

Very overpriced food, but good friendly staff made the night enjoyable.

Don't be fooled by the 1950s exterior. The facilities for conferences are as good or better than any other location in Sydney. Easy access with entrances off two streets.

On arrival we had high expectations after standing in awe at the reception area but on entering our hotel room we were disappointed in the size and condition of it.
The hotel is starting to show its age, and we did pay good money for our accommodation.
Having said that a visit to reception had us moved to a room that was in keeping with the rate we were paying.
Staff all very friendly and they made you feel very special.
The hotel location is amazing, situated right in the heart of Sydney.

I stay in hotels almost weekly, and it was the best hotel stay I have had in a number of years.

the breakfast there for a conference was absolutely amazing, i'm not sure what bakery they got their croissants from but it is really really, although i would prefer something a bit more. got a free pen which lasted me a year. i really loved the place, they could maybe upgrade the facade a bit more

Great hotel. Staff excellent. Not cheap but tariffs vary, so check rates when you plan to stay.

Music on Sunday mornings for breakfast is truly amazing! Highly recommended

A beautiful luxury hotel that is clean and very elegant. The staff are polite yet extremely helpful and go out of their way. We enjoy doing business with Sofitel Wentworth. Thank you!

Check in staff were very friendly. Valet was good, room was spacious and comfortable.

Rooms very small for the price paid. Service in the lounge bar could have been better. However the concierge was amazing.

Room is good, but location is not good enough for sightseeing

The room was very noisy, lots of banging, sounded like a sheet of iron blowing in the wind.

It is an ok work hotel. But the rooms are old and small. The beds are gross. The changed the matress topper in our room and it went from a stained topper to a different stained topper that also had the corner straps broken.

We thoroughly enjoyed staying at this hotel. The service was excellent at all times and the atmosphere quiet and relaxing.

Great service, food and drinks, especially in club lounge.

From check in to departure - we enjoyed our stay at the Sofitel Wentworth.
Our host at the Executive Lounge was brilliant and made us feel very welcomed

Lovely atmosphere in what was undoubtedly a luxury hotel, once upon A time. Now in need of an update to keep pace with other top end hotels in Sydney. My Room was definitely looking old and crying out for a face lift. The bathroom door barely closed and the walls dirty. The service was also lacking. Most of the items at breakfast for example had been exhausted and not replenished. Overall it scrapes through with 4 stars. I'd prefer to give it 3.5.

I called ahead to ask if it was possible to get early check in as i had just come off a long haul flight. I was told I could and there were rooms available. I got there and the staff told me there were no rooms available for check in, lying or having made a mistake earlier, and treated me exceptionally poorly. I am an accor member and the treatment was disgusting.

It is a place with very good service and they are all very friendly

Noisy room, even with AC off. Promised newspaper never delivered. Otherwise clean and great quality of hotel and room amenities.

I love the welcome in French! Chic and stylish, great place to stay.

Had drinks in the bar. Reasonable prices on food and good range of drinks.

Convenient to harbour and city centre. Staff was friendly and efficient. Soiree menu is limited but well presented and taste was great.

Great place, friendly staff, comfy beds, nice food and champagne on arrival. Excellent