Mort Cec

Review of Sofitel Sydney Wentworth

The highlight was the Buffet Breakfast, and the se...

The highlight was the Buffet Breakfast, and the service from the staff in the restaurant & service during check-in.
I have no doubt the higher-end rooms are most likely 5 star, but our "Superior King Room" was average at best. I've stayed in larger, better appointed rooms for a lot less.
The room itself was very small. Room for the bed, TV & table and not much else.
Tiles were chipped in the shower recess entry, the glass shower door itself wouldn't close properly, and there was mould present in the shower. Some of the items in the Mini-bar were passed their expiry date.
Television reception was very ordinary across both free-to-air & Foxtel channels.
I've arrived home, and have since discovered that I've also been charged twice for parking/room service I received during my stay, And also found a $12 charge for Mini bar usage, when I didn't actually use anything!
This has now been reversed, but it's not the point.
I was asked during check-out if I'd used anything from the Mini-bar. I said no, and I've still been charged $12 for something!
Safe to say, I won't be returning.