Sofitel Sydney Wentworth Review

We always enjoy staying at this property. It is well maintained and the staff are welcoming and helpful. Check-in & check-out were also seamless.

I was with my sister and it was her first time in Sydney so I wanted to show her the best time. We flew all the way from London so we were exhausted after a long flight.
When we approached the front desk, a woman called Louise served us. Louise asked for my card details and mentioned that she will hold $225 which was $75 per night. We were staying for 3 nights. I thought this was odd because usually, when I stay at hotels they never take the money from my account. They usually just take the credit card details. Louise mentioned that this was for any incidents.
I do not see this in the policy. I found that Louise was discriminating me and my sister because we look young and thought we would create incidents. I never have received this treatment from any Sofitel hotel. This will be my last time staying at this hotel.

Although I was working for most of the time I was staying at the Sofitel, the experience was relaxing and enjoyable.

The event was good...however the seats provided for such a long event made my rear quite numb after only 45 minutes. Finger food was amazing, and the service was great.

Very nice hotel and located within walking distance of sights

No issue at all with the accomodation felt safe, cosy and comfortable and your check in staff are very accommodating.

However I am disappointed that my prescription sunglasses went missing in my room. On my first night I took these out of my bag to make more room as I went shopping that evening. Now they mysteriously are gone so my trust factor with you hotel brand is now affected.

Never go. It is not the inn. The pillow smells rotten and the bathtub is a level that can not sleep in the noise of strange crumbs elevators. I asked you to change the room and I need more money. From the beginning, should not you be asking, "Do you want to make a reservation even if the room you are booking has a lot of elevator noises?" Facilities are funny compared to price. One point for such a hotel is a waste. Not recommended

A good experience apart from the bed quilt which is far too heavy and cannot be adjusted.

This was our fourth stay at this hotel - we choose it for the presentation of the rooms, the lobby and all their wonderful staff as well as the location. Ideally located a short walk from either Pitt Street Mall or Circular Quay. There are great bars and restaurants close by. Best of all they have one of the best nail and beauty salons in Sydney right next door. Highly recommend this to any one looking to stay in Sydney.

Stunning. Unfortunately breakfast buffet was overcrowded, many dishes unavailable as a result.

So the hotel mentions there s a parking .. however does not mention its $60 per night!!! Hotel staff were extremely unhelpful and did not care DO NOT STAY HERE!!!! They had people taking out a carpet wearing facemasks seems like it was infested with something .. did not expect this from a 5 star hotel

My husband and I had the pleasure of spending one night of our 2 night weekend away in Sydney, at the Sofitel Wentworth to celebrate our anniversary. Our first night was spent at Sofitel Darling Harbour and was truly wonderful but everything about our stay here at Sofitel Wentworth was also amazing. From check in to check out, staff were at all times very welcoming, courteous and friendly. The room, services and ammenities were of high quality and extremely clean. I cannot express enough the excellent service provided by all staff in every area. We were also provided with a complimentary bottle of sparkling wine, fruit, and chocolate and sweets platter for our anniversary. I would also like to thank Mr John Cuce, Food and Beveridge Assistant Manager, Sofitel Melbourne, for kindly assisting us with the organising and booking of our stay here. We truly value his assistance. We will definately recommend Sofitel Wentworth to all our friends and look forward to staying here again.

Very disappointed with our stay. It was busy because of VIVID and couldn t cope! We had a dinner reservation at 7:30pm. We left at 8:15 without even been seated - even though 3 other groups had arrived after us and had been seated and served!

Was visiting a friend who was staying for a few nights. The lobby is quite.

Good location close to Martin place. Staff at the door ready to great and ushering people to the right place for a conference. Excellent event space.

Stayed at the Prestige Suite. Great views, excellent room.

Fabulous! We stayed here 2 nights in a suite and the whole experience was exceptional. Beautiful rooms, staff and food.

Excellent service. We went for the dinner and loved it. Staff was courteous and attentive.

I always love staying at the Sofitel The staff, atmosphere and service are exceptional.

The staff that you see in and around the hotel are fantastic! How ever the staff on their reservations desk are a nightmare.

I did struggle with the TV and I found the bed with its ridiculous pillow top thingie very unsupportive.

All up though, a good hotel to spend a week. Great location for shopping, restaurants and transport.

Convenient location, close to the Sydney Harbour, nice room and decoration.

I only use the valet parking but it was a pleasure to use.

The hotel is good, but the staff are amazing. The best service I've experienced.

Had a lovely time only issue I had was that I left my partners lotto ticket and also my cosmetic brushes and when I called they said they did'nt have them. Very disappointed as I know that I left them and they are very expensive to replace

Unable to check in until after 6pm as the room was not ready!!

The place is simply mind blowing with great hospitality.

The hotel was nice but the rooms were a bit small and the facilities a bit old within the room (like the ones in the bathroom). Breakfast was super nice, even though it was a bit pricy. The location is by far the best thing of the hotel.

This hotel has a great locality for access to great restaurants and bars nearby. It's also a short walk to circular quay and Hyde park. Friendly staff and superbly fitted out hotel.

Centrally located in Sydney. Close to all major attractions and Circular Quay.

Special weekend for our 40th wedding anniversary.
The staff were wonderful and attentive. Our suite was very nice with plenty of space. Champagne, chocolates and all the other little treats were much appreciated and enjoyed. Suite was very clean. These are the sorts of things that has me returning to Sofitel each time.

We checked into this hotel on one of our many Sydney visits for a one night. located on Phillip street, location in is very close to opera house and harbour bridge. on Saturdays rocks market is open and not too far from here too.
upon our arrival we ask for a good view from the room. we were told by the girl in the check in counter that the view is the best and it is the court yard view. Sydney is one of the best looking cities in the world and you don't want to keep looking at the badly designed, horrible dark courtyard during your stay. but the room only has a tiny window and it was blocked by a couch so you wont see the horrible courtyard.
room is spacious and very clean. it has bar, wardrobe, safe, and a small TV. bed was very comfortable.
we order room service. food was delivered by a very polite and professional staff and food was so delicious.
bath room was bit old fashion but very clean well maintained. decorations through out is excellent and pleasing. we were very happy to be here.

Comfortable place to stay, great service and close to Circular Quay.

Lovely venue. Beautiful interior design. Friendly staff.

Staff were helpful and friendly, room was far to small for our booking for 3 and unusually noisy. Room was clean, main bed was very comfortable and we had a pretty good stay.

Stayed overnight, staff were really nice and the room was good too.

Sometimes, you just want a hotel to be a hotel. The Sofitel works; the staff are lovely and helpful, the rooms are clean, the gym is great. The location is almost unparalleled. But, above all, the breakfast service was brilliant. We easily brought extra family to join us and there was no problems with them eating with us. Looking forward to going back!

I regularly stay at Sofitel Wentworth. I frequently find that when checking in, there is no staff at the priority checkin counter and one checkin position staffed and a queue there. Priority checkin does not exist and checkin staffing is inadequate.

This was a great venue and and the service was also good. I have had similar or better stays in other venues which did not cost as much, hence I found the cost a of room a disappointment.

My fav hotel in when I go down to Sydney for business.

Parking at the Sofitel is valet, this is generally not too bad. Late in the afternoon it can get busy and when it's busy you may wait a while for the staff to retrieve your vehicle.

Tomorrow I will the comfortable room #601 where I spend 14 days for quarantine. Quality amenities, wide space and excellent service make the challenge circumstance become easy and relaxed. Responsible Staff try their best to provide delicate service, from food arrangement to bedding and towels replacement, from the Sofitel Daily Challenge to exercise suggestions.

What I highly speak is the personalized offering. When I raise a high fiber diet request, extra serves of vegetable and fruit are presented in every meal. Additionally, a lovely lady follows up my preference of meat and satisfy all my expectation. I find out those delicious food adds a special ingredient --- Attention, Care and Thoughtfulness. Deep appreciation to those who make the contribution.

A pleasant stay. An unforgettable experience.

Xiaowei

I am currently doing my quarantine here and let me just say it's been an incredible experience so far. The food has been amazing, the room is very nice and even have a balcony where the sun hits for most of the day (room 651) and anyone else gets lucky enough to stay here for their quarantine you are in for a nice time :)

Thank you so much to the staff! Really appreciate your work

Baiden.

Great room and location. No pool which was annoying. Also good in Club room not as extensive as others, still enjoyable.

All front desk and restaurant staff where extremely friendly and helpful.
Great service and lovely rooms.

Location is fine and the staff were very helpful. The rooms are just too damned old for this price point though. I heard my neighbour undertake some personal relaxation activities in the evening, and was woken by their alarm at 5am. The walls must be cardboard! Won't return.

Arriving at the hotel the staff greeted us in French, promoting it's French style. Concierge staff were polite with champagne and iced tea on offer for guests. The staff take every opportunity to make us feel welcome. The rooms were spacious with comfortable beds. Would love to stay again.

I stayed couple nights there to celebrate my mums birthday. The hotel is old but its kind of historical place so its amazing to be able to stay there. Good locations. Good food and excellent service especially from one of the food and beverage staff on breakfast, Medina. Shes really helpful and caring to guest, most importantly I came from overseas and she gave me brief explanation about things that i can visit around. Overall all the staffs are friendly and they work well in a busy sutuation. Really good and happy to stay there again. Thank you!

The staff were fantastic and the food was great the only problem was the bed in room 1145 were uneven one side was higher than the other it appeared that two single beds stuck together which spoilt our experience at bit . Everything else was great

Great location, nice rooms. The downside were they were unable to charge right amount with room price, parking, breakfast and food. We went there with three young kids. They provide me wrong amount of room price in confirmation email and try to charge more after my stay. Also The reception gave me one breakfast rate at our arrival , but the restaurant have different rate. When I told the rate I have got, they argued with me....the manager wasn t nice to us. maybe I wasn t in luxury branded clothes. In room dinning, they provide wrong food , forgot put dressing in salad. Be careful with your credit card charge. I m very glade I checked my account, otherwise I will be over charged for almost $200 . Not family friendly. Not recommended.

Efficient check in, fruit and sparkling water on my desk and a room immaculately clean.
Only minor issue is the poor functioning nespresso machine at breakfastI I always look forward to staying at this property

Great all round serviced hotel and centrally located in the city.

Great stay..Great location..Would recommend to anyone.

We stayed here for two weeks in quarantine, the food quality was way below average compared to other quarantine hotels, we have been comparing notes on food/photos of food served in other quarantine hotels, I wish we had been allocated to other hotels.

really nice accommodation rooms were not over large though. Well placed in the center of the city for getting around.

My husband, daughter and I came to Sydney for a long weekend to visit our daughter who is living in Sydney and to celebrate her birthday.
We thoroughly enjoyed our stay at the Sofitel Wentworth. The location is AMAZING as it is close to the shops, the Rocks, Opera House, transport etc.
We ALL loved our stay and want to THANK all the staff for their kindness and for making us feel so welcome.
I highly recommend the SOFITEL WENTWORTH as a place to stay in Sydney CBD!!! We'll be back!!!

We were very disappointed when we tried to book the restaraunt as we were told at check in it would be okay and to ring later. When we did we were told that the early session was fully booked for some theatre group. The best we could do was the 8.00.
We went to the Sheraton on the Park instead.
Either inform us at check in or make room for guests staying at the hotel.

Excellent room service. Quick wifi connection with no drop out. Very comfortable bed. Newspaper to the room daily.

I visited french restaurant in this sofitel wenthworth hotel. Great service, especially I remembered an aged gentle waiter at garden restaurant. I and my husband ordered steak and other dish that I can't remember. But taste was very great and normally a lot of australians enjoy there.

Fantastic hotel with very courteous staff right from the concierge. Very well placed hotel close to the circular quay, Sydney opera house & Sydney harbour.

The service was good but the net most of time not working

There were multiple moths in the room, and when I told Room Service about it they didn't even care enough as to pick up the dead ones from the floor and the rest of the room. I've killed at least 5 of them and there were still 1-2 flying around when I checked out... not the best experience from a "5 star" hotel.

On the other side, their breakfast buffet is one of the best I have ever seen.

ot to my standard for a 5star hotel especially the food during quarindine the staff very helpful with the services on every needs