Elizabeth Murray

Review of Sofitel Sydney Wentworth

I called ahead to ask if it was possible to get ea...

I called ahead to ask if it was possible to get early check in as i had just come off a long haul flight. I was told I could and there were rooms available. I got there and the staff told me there were no rooms available for check in, lying or having made a mistake earlier, and treated me exceptionally poorly. I am an accor member and the treatment was disgusting.