Sheraton Toronto Airport Hotel & Conference Center

Sheraton Toronto Airport Hotel & Conference Center Reviews

Reviews 1083
4.2
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The staff were friendly and helpful - particularly...

The staff were friendly and helpful - particularly Doreen at the front desk. I needed to stay in Toronto an extra night but all the hotels in the area were full or only had 1-2 rooms available at very expensive rates. It was a great relief when Doreen found a hotel room at the same rate. Made my day .

Nice hotel. Work sent me here for the week, loved ...

Nice hotel. Work sent me here for the week, loved the stay but I probably wouldn't stay here on my own dime. $20 for breakfast $20 for parking per day. The rooms were clean and the staff were great. There are lots of place to eat within walking distance. There are also lots of cheaper place to eat a short drive away. The room was cleaned every day. The room had a small mini fridge and a digital safe.

This is one of my favorite hotel's! Thr only thing...

This is one of my favorite hotel's! Thr only thing lacking is a jacuzzi, all the other amenities are there.

Staff is always nice and the rooms are spacious. If you want to live like you were at home this is the place!

Thank you Sheraton!!

Fail, showed up for a layover in Toronto due to fl...

Fail, showed up for a layover in Toronto due to flight delay. All kitchen closed for the night, had a voucher for food from the airline, but wouldn't let me use it to buy a sandwich (already made and packaged) at the front desk....

Weren't fans of the universal temperature control....

Weren't fans of the universal temperature control. It was uncomfortable in the room. Albeit it was the only downside for an otherwise wonderful stay, it was a large enough discomfort to knock 2 stars off. Especially because we stayed there as a birthday getaway.

Needed a place to stay when missed connecting flig...

Needed a place to stay when missed connecting flight. Booked online from the US not realising that the rate was in US dollars - for a Canadian hotel??!!! Shuttle, check-in and room were all fine. Good experience over all.

Was very comfortable and staff were professional. ...

Was very comfortable and staff were professional. The room was clean and updated. The facility as a whole was very clean and staff were accessible and visible which was nice and created an atmosphere of safety and security. The meeting room and food was also more than expected. Had issue with hot water the one morning and they apologized and compensated for inconvenience.

Hotel was really nice, only issue was whatever the...

Hotel was really nice, only issue was whatever they wash the bed sheets with gave me an allergic reaction. I don't have any allergies so was very surprised to wake up with a rash on my arms and chest.

Great

Good

After accidentally going to the Sheraton at the ac...

After accidentally going to the Sheraton at the actual airport (terminal 3), once we made it to this location, I was in a bad mood. The staff were amazing and extremely dog friendly. We have added this location to our prefered list when traveling from Pearson.

Good. Very friendly, helpful reception staff. Was ...

Good. Very friendly, helpful reception staff. Was here for a meeting in a meeting/conference room. Was good! Attendees travelling from out of country were pleased with how close it is to the airport. No complaints.

Meh

Very nice hotel. Rooms were clean and spacious. Be...

Very nice hotel. Rooms were clean and spacious. Bed was comfortable and the bathroom was very nice. Staff were friendly and the hotel bar was very nice. Easy to get to and enjoyed my stay there.

I did not stay overnight as the rooms were all boo...

I did not stay overnight as the rooms were all booked but my travel itinerary had been completely ruined due to delays and it brought me out of the way to Toronto for over a 12hour layover. Lenny, a housekeeper cleaning the ladies locker room, and Lorenzo, working at the front desk, showed me EXCEPTIONAL compassion and customer service!! (hope I got their names right, trip was a while ago and been meaning to post for some time!) They found out I had been traveling for a couple days by this point and offered to let me use the shower facilities in the female locker room, let me store my luggage there so I could walk around, and gave me have a complimentary breakfast! They made my travel experience 200% better and I m truly thankful for them!! The hotel was also beautiful and had extremely clean facilities. Top class. Would definitely recommend a stay here and hope I get to go back to see them one day! Thank you again!!!!

Got stuck in Toronto overnight and stayed here. St...

Got stuck in Toronto overnight and stayed here. Staff was great and the room was too. Good price as well, staying at the other hotel that was closer cost about $100 more but the shuttle was fast and the driver took a short cut and avoided huge traffic! Ty!

Has a nice atmosphere for the event. It was clean,...

Has a nice atmosphere for the event. It was clean, and the refreshments provided were also constantly refilled. The ventilation could be a little better, but keep in mind that there were a lot of people attending.

Sheraton Toronto Airport Hotel & Conference Center

Sheraton Toronto Airport Hotel & Conference Center

4.2