Sheraton Colonial Boston North Hotel & Conference Center

Sheraton Colonial Boston North Hotel & Conference Center Review

Reviews 659
4.1
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R
4 years ago

Highlight of this trip was Nanneth at the front de...

Highlight of this trip was Nanneth at the front desk she went above and beyond to give amazing customer service she definitely deserves a raise, every employee should learn something from Nanneth. Best customer service I ve received in a long time.

C
4 years ago

We are still here for a few more days however I'd ...

We are still here for a few more days however I'd like to thank both TAMARA & NANNETH for all their help with any and all issues we have yet encountered here.(OTHER THAN RUDE DISRESPECTFUL LOUD-UNRULY GUESTS) I want to make that crystal clear that the Hotel and it's Staff have been Great IN EVERY WAY.THANK YOU SINCERELY CHRIS+PATRICIA-#710

D
4 years ago

This hotel never disappoints. The staff is friendl...

This hotel never disappoints. The staff is friendly, the rooms and public areas are clean and welcoming. The front desk staff is especially nice and accommodating. I would stay here any time I'm in the area and I would recommend it to others. It's also a great place to have an event or gathering.

Y
4 years ago

Rooms looked nothing like the pictures. Lobby and ...

Rooms looked nothing like the pictures. Lobby and bar were nice but the rooms were very outdated. The staff was hit or miss, some were friendly and some were not. When asked about the shuttle and train I was handed a map with no indication of which stop the shuttle dropped off at. The gym and pool were located across the street. Very disappointed with the quality for the price I paid.

M
4 years ago

Check in was quick and efficient, personnel were v...

Check in was quick and efficient, personnel were very polite. The restaurant was delicious and I had the best clam "chowdah" I've ever had. My only problem were the linens in the room, they felt a bit damp (but seemes clean either way)

E
4 years ago

Great service staff, great location (next to big m...

Great service staff, great location (next to big mall). Unfortunately gym and pool are not in the same building but across from the hotel, but the facilities are beyond expectation. Overall, a great experience.

J
4 years ago

I was at this location doing photography for a cer...

I was at this location doing photography for a ceremony in the ballroom. The staff were very friendly and accommodating. The location has some great areas to take photos. The place is kept clean and welcoming.

T
4 years ago

The room itself is nothing great (it s soon to be ...

The room itself is nothing great (it s soon to be renovated) but the staff is wonderful. Everyone was so nice and helpful. And the shuttle was so convenient! I never had to wait more than 2 minutes to get a ride and I used it 2-3 times/ day for a week.

E
4 years ago

After a long 7 hours from Lubec, Maine, I was exci...

After a long 7 hours from Lubec, Maine, I was excited to find such a great rate for this hotel. However, after booking a king room through trip.com, i was placed in a double queen. In addition, the website mentions a pool and other amenities, but upon checking with the front desk i was told that there was not a pool at the hotel but 3 blocks away, and it was closed. There was no mention of closing on website, and if there had been i would have drove further to find another hotel. My kids and I were very excited about swimming and relaxing after a long day on the road. Please do your due diligence and ask questions before booking. Cheap rates for 4 star hotel does not mean the best for each family. I hope you found this review helpful.

L
4 years ago

Rooms are clean, but dated. Air conditioning unit ...

Rooms are clean, but dated. Air conditioning unit is extremely loud and struggling to keep up with an 80 degree day in July. Pool and gym access are provided via an arrangement with a nearby fitness center. It's about a 5 minute, uncovered walk, so bad weather might ruin any plans for a workout or a swim. Staff was very friendly, which is always welcome.

T
4 years ago

Ok

M
4 years ago

Good ... but VERY FAR! It is also divided into 2 p...

Good ... but VERY FAR! It is also divided into 2 parts. A building of flats and another type house all on the ground floor. Not bad .... but the restaurant is very expensive and at breakfast the attention if you do not speak English do not treat you very well .... There is a shopping very close with food court and etc, but they do not inform you, therefore you think you are in the middle of nowhere. From the building on the ground floor to go to the gym you have to leave and it is not well signposted or you can get lost.

K
4 years ago

Regret not believing other reviews, old, run, down...

Regret not believing other reviews, old, run, down, under construction, rude staff literally can't say enough to express how horrible it is definitely not Marriott standards. Avoid or suffer like we did.

M
4 years ago

Spent 4 days there for conference . The conference...

Spent 4 days there for conference . The conference rooms were nice nothing fancy and the needs were met. Snack and food was a sparse or as nice as you organizer chose to purchase . over all good experience.

A
4 years ago

Attended a professional event here. Everything was...

Attended a professional event here. Everything was very clean and well maintained. The rooms were clearly labeled for the events and easy to find. Saw someone being shown the place for a wedding venue and they were very accommodating. Would gladly host or attend there again. Convenient location.

B
4 years ago

Clean

S
4 years ago

I see a lot of reviews about the hotel being dated...

I see a lot of reviews about the hotel being dated. My expectations must be lower because I found the hotel to be clean, inviting and the bed was amazing. The breakfast buffet wasn't anything to write home about but the one evening meal I had was really good. The staff was very helpful and the nearby Marketplace that they shuttle to really opens up options.

K
4 years ago

Okay

P
4 years ago

Room was strangely furnished (3 unmatched lamps), ...

Room was strangely furnished (3 unmatched lamps), you could hear my neighbors toilet and bathroom noises quite clearly and to top it off my room overlooked the lobby and there was a father-daughter dance that was noisy as well.

C
4 years ago

had a wedding in Nahant and stayed here along with...

had a wedding in Nahant and stayed here along with 90% of the wedding party. rooms are very dated and it's not really centrally located to downtown Boston. its atleast a 30 minute car ride to downtown. there's not much in this area and this I would not select this hotel if you're a first time visitor. and the rooms were over priced for this locale. if they did some renovations and modernized they're interior design, this wouldn't be all that bad. 2 positives is that they offer free shuttle bus services to anywhere within a 5 mile radius of the hotel - so yea that doesn't include downtown and about .7 miles away there's a newly renovated outdoor mall area with some cool amenities. but honestly if you're visiting for the first time stay closer to downtown.

I
4 years ago

Location is excellent: within walking distance of ...

Location is excellent: within walking distance of the Lynnfield Market and a ~20 minute drive from anywhere in Northeast MA. Rooms are what you'd expect, the king bed suite is very large. WiFi, TV, fridge, microwave, coffee all in room. The heater constantly burbles and you can hear the highway, but both become white noise after a while. Staff is very helpful. Repaired our shower promptly and supplied all kinds of small amenities.

D
4 years ago

Room was nice, bed and pillows were very comfy. I ...

Room was nice, bed and pillows were very comfy. I got the turkey burger at the restaurant and it was very good. Went in the pool and hot tub with all my cousins which we loved. We also hung out at the bar. All the staff were very friendly and helpful!

L
4 years ago

This was a good hotel, for the most part. I stayed...

This was a good hotel, for the most part. I stayed on the Club Level, but the room was small. I got access to the Club Lounge, which was also small. The Wifi was not the slowest, but definitely not the fastest. It could be much faster. The bathroom in the room was tiny, and restaurant/bar wasn't the most comforting. The hotel staff is very helpful, and the lobby is beautiful. I wouldn't recommend this hotel if you're looking for a really great hotel, but I would if you're looking for a cheap but decent hotel to stay at while you're visiting.

t
4 years ago

We walked in this beautiful lobby and amazing spac...

We walked in this beautiful lobby and amazing space, the front desk staff were super polite and approachable. The hotel was very clean which I appreciate. We will definitely be staying there again!

P
4 years ago

The Four Points by the Sheraton in Wakefield is wh...

The Four Points by the Sheraton in Wakefield is where i attended a moose lodge convention. From friday to Sunday. This is my second convention at this location. I very much like this hotel. They have been quite accommodating thus far. My girlfriend has a seafood allergy and they where able to accommodate for her allergy eventhough they where cooking a set menu for the convention dinners.

Sheraton Colonial Boston North Hotel & Conference Center

Sheraton Colonial Boston North Hotel & Conference Center

4.1