Sheehan / Delray Acura & Hyundai

Sheehan / Delray Acura & Hyundai Review

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F
4 years ago

We were welcomed by Carlos who went above and beyo...

We were welcomed by Carlos who went above and beyond to make us feel comfortable as we purchased our 2015 Hyundai Santa Fe. Not only did he answer every concern we raised, he never pushed us to make the sale and was absolutely respectful of our process. Look for Carlos when you visit this dealership, it's worth it.

Thanks so much, Carlos!!

P
4 years ago

The overall process went pleasantly smooth. I was ...

The overall process went pleasantly smooth. I was given a quote on day one and told to take my time and look around, that I would find I was given an excellent quote. Finding that it was a very good quote I came back days later to sign the deal. Everyone I dealt with was kind and curious from the sales person, Bill, to the sales managers Bob and Kevin. I will be recommending Delray Acura to anyone that is in the market for a new car !

J
4 years ago

Best experience at a car dealership I have ever ha...

Best experience at a car dealership I have ever had. Irwin quickly responded to all of my email questions and Jeff made the process at the dealership so easy and quick. I could not recommend this dealership more. If you need a car, go to Delray Acura.

R
4 years ago

We just leased an Acura 2016 MDX from Phil Jablin ...

We just leased an Acura 2016 MDX from Phil Jablin at Delray Acura. We love our new car and have had the pleasure of owning 5 prior Acura's. We gave up buying Lexus and BMW's. We are extremely happy with Phil's knowledge of the new vehicle and the amount of time he spent showing us how to use the vehicle and the TECH package. He was able to get us a lease price lower than what we were paying previously for our 3 year old MDX. Phil called a few days later to see how we were doing and asked if we had any questions about the car. Compliments also to Andy, the Finance Manager and Danny, the General Manager. These 3 men were kind, courteous and seemed to really care about customer service.
I would highly recommend Delray Acura to anyone interested in purchasing or leasing an Acura. Tell them that Robin sent you!

E
4 years ago

Jordan Pale at Acura Delray delivered exceptional ...

Jordan Pale at Acura Delray delivered exceptional service. He responded immediately to my inquiry and got right back to me with car options eventually leading me to buying a fully loaded Acura RDX, which was delivered 2 days later.

P
4 years ago

Excellent buying experience with salesperson Bill ...

Excellent buying experience with salesperson Bill Mitchell. He was attentive and patient and answered all my questions. I have purchased from him before and will continue. I highly recommend Bill.

M
4 years ago

On Saturday April 14th, my wife and I had the plea...

On Saturday April 14th, my wife and I had the pleasure of leasing a new vehicle from Delray Acura. I had been speaking with Derek and Irwin for a couple of days before I decided it was the right time to come in. Irwin handled the transaction with ease and class. My wife and I were treated like friends. No pushy sales tactics or nonsense. Derek was able to meet my demands as a customer and we left with our very sharp brand new 2018 MDX. I've had many good and bad experiences at car lots but this one is at the top of the list. Thank you to Irwin, Derek, and the entire Delray Acura team for doing things the right way.

F
4 years ago

This is the second Acura MDX that we leased. Both ...

This is the second Acura MDX that we leased. Both times our sales person was Phil Jabon. This lease, like the first one, was as painless an automobile transaction that I have experienced in all my years of automobile ownership. Phil gets it right the first time. He first seeks to understand what we want , finds it, gets us the best deal, closes and delivers.

We started the process on Monday morning. Had a few phone calls. Phil found us the car and deal we wanted. We went to the dealership at 3pm on Tuesday (yes the next day) and were home with our new 2017 Acura MDX by 5pm. No hassles.

Thank you Phil. Thank you Carla. Thank you Delray Acura.

Fred Fromm
Boca Raton, FL

A
4 years ago

ERIC PALMER, SERVICE ADVISER, IS ABSOLUTELY AN ASS...

ERIC PALMER, SERVICE ADVISER, IS ABSOLUTELY AN ASSET TO DELRAY ACURA. I AM IN THE CAR BUSINESS AND MOVED TO DELRAY FROM NY 2 YEARS AGO. THE DEALERSHIP I WORKED AT IN NY OWNS AN ACURA STORE SO MY EXPECTATIONS WERE VERY HIGH! ERIC IS ALWAYS RESPONSIVE, HE EXCEEDS EXPECTATIONS. HE GOES ABOVE AND BEYOND TO HELP AND GET THINGS DONE. WE WILL PROBABLY GET ANOTHER ACURA FROM DELRAY ACURA JUST BECAUSE OF ERIC PALMER! BEYOND HAPPY WITH THE SERVICE. THANK YOU ERIC.

C
4 years ago

From the moment I arrived, I was greeted by the fr...

From the moment I arrived, I was greeted by the friendly Sales Manager and directed to Jordan. I must admit I drove Jordan crazy going out in three different cars but he was very patient. It s a small dealership with a very homey feel. Their customer service is awesome and Jordan even helped me transfer my parking tag and Sunpass to the new car. He helped me move the contents of my car to the new car. He went over and above the car salesmen I have done business with in the past. I left their dealership today happy and with the beautiful car I wanted at the price I wanted. I highly recommend Jordan, Delray Acura and their entire awesome staff!

K
4 years ago

Great experience working with Jeff and the team. J...

Great experience working with Jeff and the team. Jeff was very helpful, patient and a pleasure to work with. I was apprehensive about going into a dealership but thanks to Jeff, I immediately felt at ease. Delray Acura will definitely be my go-to location for my future purchases.

A
4 years ago

I had a great experience with the service departme...

I had a great experience with the service department today. I just needed a routine oil change, but the team was great. I really appreciated when Dan Rosen explained that my car also had a recall and that it would be an easy fix, but would take some time and to plan accordingly. As a busy working mom, being able to plan accordingly is so helpful. I appreciated the direct and honest information!

O
4 years ago

My Husband and I enjoyed our leasing experience at...

My Husband and I enjoyed our leasing experience at Delray Acura. This is the third car we've leased from Delray Acura and will most likely continue to do business with this Dealership. Our salesperson, Phil Jablon was very knowledgeable, professional and it was an absolute pleasure to deal with. He answered all of our questions and wanted to make sure we got the best possible deal available. I love driving my new 2014 ILX.

L
4 years ago

My husband bought his Hyundai Elantra from Liam at...

My husband bought his Hyundai Elantra from Liam at Delray Acura so when I needed a car we went right back there and asked for Liam. He is wonderful!! We told him we wanted a used Hyundai Santa Fe without too many miles. Liam got me into a 2016 Santa Fe with 3000 miles within our budget in less than an hour. No way did I think I was going to get a practically new vehicle in our price range. I love it! It has great pick up, perfect size to fit my large dogs in it and a decent sound system so driving and singing fun again. Not for the dogs though. My husband had to go to work and Liam did everything he could to get the deal done so the Spouse could get to work on time and I could drive off in the new car asap. Thank you Liam! We highly recommend going to see him when you need a vehicle.

V
4 years ago

I had a great first time car buying experience her...

I had a great first time car buying experience here! Salesman Phil Jablon was wonderful from start to finish. I felt listened to, never felt pressured, and walked away with a beautiful 2018 RDX for what I felt was a very fair price. Phil was honest and knowledgeable, answered my questions, and was pleasant and professional. The other staff we encountered were all friendly and helpful as well. Very satisfied with the experience and even happier with my perfect car! Thanks Phil and Delray Acura

D
4 years ago

Dear Mr. Jim O'Neil and Mr. Kevin O'Neil,

Dear Mr. Jim O'Neil and Mr. Kevin O'Neil,
My name is Diana Stone and I just leased my third Acura from Delray Acura. (This is actually my 4th Acura lease in 15 years - My first Acura lease was with Palm Beach Acura). I wish to compliment two of your team members in particular for earning my business for the 3rd time in a row.
First and foremost is Senior Sales Consultant, Mr. Bill Mitchell. He has been my go-to car contact for over a decade and I trust him completely. After reviewing my changing car needs, he recommended I consider the RDX vs. the MDX because he knew I no longer required all 7 seats yet I still wanted a car with lots of room and power. My new RDX is white, shiny, fun and perfect for me! For the past couple of months, Bill had been calling on me as my lease drew to a close and was sensitive to the fact that one of my dear friends was dying. He assured me that when I had time to come in, he would help me get just the right car for my needs. No pressure. Just consistent availability and trustworthiness! Great combination!
I also wish to acknowledge your Finance Manager, Alex Temple, who thoroughly reviewed all of our documents so they were accurate. My husband and I appreciated his honest, clear communication. Of course he had to go over all the extra options, but he was super respectful of our choices and we felt he had our best interests at heart.
Having an organization with team members who demonstrate integrity is critical not just for today's sale, but for the next several decades of devoted business.
These two gentlemen in particular represent your Acura Dealership in an exemplary way. I look forward to all the places my new RDX will take my family and I to!
Best wishes,
Diana Stone

R
4 years ago

Great salesman, Chris Ramos.

Great salesman, Chris Ramos.
Very knowledgeable with regards to how things work in a new car.
He explained what we think we needed to know about the car.
I thank him for his patience when I miss placed the title. Happy I found it and delivered it this morning.
Closing on the deal was easy with the help of the manager. The finance guy was also helpful in what most people believe is an ordeal.
I would highly recommend the Acura dealership for buying a new car. Five star service.
Antonio Cioffi

D
4 years ago

I could not be more pleased with Delray Acura! Ask...

I could not be more pleased with Delray Acura! Ask for Irwin, he was great to work with, so helpful and knowledgeable. I would highly recommend Irwin and Delray Acura to anyone looking for a great vehicle and experience!

D
4 years ago

I love my new ILX I leased from Ron Hirsch! Ron h...

I love my new ILX I leased from Ron Hirsch! Ron helped me with all my questions, especially for me being new to Acura, and made my car shopping experience a pleasant one. Highly recommend.

H
4 years ago

Acura Delray is amazing to work with! They made ge...

Acura Delray is amazing to work with! They made getting a new car painless and enjoyable. They were very accommodating and made the process so easy. I had the pleasure of working with Irwin Baker as a sales associate and he was amazing. He got back to me within minutes and was so thorough with everything. He made sure I got exactly what I wanted and took his time going over everything and explaining everything to me. It was my first time leasing my own car and he really made everything a breeze. Truly a pleasure to work with, I highly recommend him!!

c
4 years ago

I contacted Jeff Abramowitz and gave him a "wish l...

I contacted Jeff Abramowitz and gave him a "wish list" off all the things I wanted to lease a car. Jeff was outstanding and delivered everything that I wanted and more. He was professional, friendly and has earned a customer for life. Thank you Jeff for outstanding service, we appreciate you!

M
4 years ago

Jesus Pizarro was OUTSTANDING!!! We purchased a fa...

Jesus Pizarro was OUTSTANDING!!! We purchased a fantastic 2009 Honda for our son and Jesus went above and beyond to make the sale fast and easy. Jesus and the whole team at Delray Acura are excellent, not just good, not just as expected, but truly EXCELLENT. We will be back to purchase our next vehicle.

C
4 years ago

I recently stopped into Delray Acura unsure of wha...

I recently stopped into Delray Acura unsure of what I was looking for and met Dan. He was so helpful and knowledgeable of all their vehicle options. He broke down all the new technology included and knew what each vehicle had to offer me. I m so grateful for his help and fantastic customer service! When I m ready to purchase my new car, I ll be shopping with Dan!

S
4 years ago

We were helped by Irwin Baker and he was very frie...

We were helped by Irwin Baker and he was very friendly, knowledgeable and not too pushy. I love my Acura RDX and feel Delray Acura provided me with excellent service. Would love to do business with Irwin again.

C
4 years ago

I was in the market to lease an Acura and original...

I was in the market to lease an Acura and originally visited the WPB acura due to me living in West Palm and was very unhappy with the service. I called Delray Acura which is about 45 min south of me but I am so happy I did. Liam answered the phone and was able to give me an accurate quote within ten minutes! He was very friendly and answered all of my questions right away. We wanted to see the car that night so Liam scheduled us an appointment with Bill who was just as friendly and detail oriented making sure I knew all the features of my new car and made the car buying experience a breeze! I will continue to go here for years to come!

V
4 years ago

Delray Acura... Really not much experience inside ...

Delray Acura... Really not much experience inside the dealer as was never given the opportunity of getting a service, i called over three times placed on hold on all the attempts and forwarded to a voice machine, customer service without skills of attending proper to a customer over the phone. I was aware of this issue by a friend but i thought he was overreacting, results, HE WAS RIGHT!!!. Love my car, Great Acura but to hard to get a service..

A
4 years ago

Third vehicle purchased at this dealership. We ow...

Third vehicle purchased at this dealership. We own an MDX and Tlx. Car is a great value for true money. Dealership was fair with us. Maybe because it was the last few days of the year. Do not care I ll take it.

J
4 years ago

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S
4 years ago

We would like to "Thank" Liam McGrady for the cour...

We would like to "Thank" Liam McGrady for the courtesy and non-hassle car buying experience. The process was easy and smooth, All the Delray Acura staff was very friendly and helpful. This is the first auto purchase experience where I felt comfortable and came out smiling and satisfied with the entire process. Thank-you Liam :)

S
4 years ago

Jeff Abramowitz in sales was a pleasure to work wi...

Jeff Abramowitz in sales was a pleasure to work with. I started with one idea of the car I wanted and he patiently worked with me, showing me different options until I found the car I loved. Jenny Lee was also a pleasure, patiently showing me all the features of my car once I chose one. I will definitely be referring my friends/family to Jeff when they're ready to lease or buy an Acura.

d
4 years ago

i order from them all the time get the parts fast ...

i order from them all the time get the parts fast mostly same day shipping customer service is great help you find all the parts you are looking for great prices always try to help me save on shipping i only order from them .

P
4 years ago

This is the third Acura I've leased from my salesp...

This is the third Acura I've leased from my salesperson, Bill Mitchell, and Delray Acura. Bill has made my experience both efficient and relaxed with none of the back and forth hassle and long hours at a dealership, like other dealerships. Price agreed, paperwork and vehicle prepared, in and out in a reasonable time frame. Bill even follows up to make sure everything is right. I will continue to lease my cars from Delray Acura and look forward to working with Bill Mitchell as my salesperson again.

R
4 years ago

I just purchased an Acura RDX Aspec model from Irw...

I just purchased an Acura RDX Aspec model from Irwin at Delray Acura. I spoke to him on the phone prior to meeting him in person. He was extremely professional, very friendly and a pleasure to work with. He gave me a great deal and I felt very satisfied. The most important thing, I felt that he was very honest and open about everything and that is so important to me when buying a new car. I also met Eric who was very professional and great to work with.
I would definitely recommend this place if you re in the market for a new car. They will treat you first class. I drove one hour to get to Delray Acura and it was worth it. Thank you all again!!

M
4 years ago

I recently came here to check out Acura products. ...

I recently came here to check out Acura products. I was greeted by two men.....JD and Billy. Excellent salesmen that took the time to answer all my questions that I had for them. I can honestly say that I enjoyed my experience here at the dealership. The price on a new MDX wasn't as competitive as a competing dealership. Oh and if you ever meet the Derrick the manager he's a tough cookie. He knows how to sell for sure. If the price was a little bitter then I would've purchased.

S
4 years ago

I am Extremely happy with my 2021 TLX!!!!!! Dan an...

I am Extremely happy with my 2021 TLX!!!!!! Dan and Jeff and I forgot the other guys name, he handled the finance paperwork...but they were all very helpful professional and welcoming. They made the process wonderful for me. Thanks guys!!!!

P
4 years ago

Went in on a rainy Saturday just to start browsing...

Went in on a rainy Saturday just to start browsing at new cars. Meant Jordan at the door and (hours later) drove off in a TLX. Great smaller dealership! Definitely go in for Jordan specifically!

B
4 years ago

I have purchased many Acura parts online during th...

I have purchased many Acura parts online during the past 4 years, but I must state that my experiences with Delray Acura parts department still my best experiences ever. I purchased from their online website several times and the staff member Janette is very helpful with any question that you may have. The entire part department staff are excellent to work with. In addition, their internet prices are the lowest in the nation. The experience from purchase through delivery it is always excellent. Delray Acura will have my business forever since they treats you as a friend. If you are looking to purchase Acura parts, I recommend you to check Delray Acura first.

J
4 years ago

My name is Adelle Kadet and I would just like to t...

My name is Adelle Kadet and I would just like to tell you that it was a pleasure to deal with Delray Acura.

The minute that I met Jeff Abramowitz, I felt that I was in good hands. I believed that I could trust him and wanted to lease a car from him. I would highly recommend Jeff as your salesman. He is extremely knowledgeable, pleasant and never made me feel under pressure.

If you are considering an Acura, Jeff is your man!

T
4 years ago

Recently leased an Acura ILX from Delray Acura. Th...

Recently leased an Acura ILX from Delray Acura. Thank you Phil for making the process easy and working with me to find a deal that works. A year and a half ago I also worked with Phil and it wasn't the right time for me to pull the trigger, and I have been happy with Phil's follow up and chose to go straight to him now that i was ready.

D
4 years ago

Nobody enjoys buying a car. It is up there with g...

Nobody enjoys buying a car. It is up there with going to the dentist . I must say that my experience with Ron Kirsch and the Delray Acura team was a pleasant surprise. It was relatively painless and Ron was an outstanding salesperson. He didn't waste time and we shared some great Star Trek stories while I was waiting. I will definitely consider returning to this dealership in the future.

W
4 years ago

Hands down the best vehicles we ever owned. Our fa...

Hands down the best vehicles we ever owned. Our family moved down from the Northeast two years ago. Last year we traded in our Subaru and Jeep for an MDX and ILX. Delray Acura and the staff were the best!

D
4 years ago

Worked with Ron Hirsch to lease my car. He was com...

Worked with Ron Hirsch to lease my car. He was completely straightforward and transparent. He answered questions promptly, honestly and really made this lease an easy and completely stress free experience. Once the lease was done he then took his time to make sure I knew how the car worked and helped me set it up. A real great leasing experience. I highly recommend.

L
4 years ago

Best dealership experience I've ever had. I usuall...

Best dealership experience I've ever had. I usually hate car shopping and find the whole process intimidating, frustrating and always feel like I'm being had. Not with Delray Acura! This place was great and everyone was very friendly. In just over an hour I test drove an RDX and negotiated what I feel was an extremely fair price. There were no tactics, they didn't make me wait for an hour while they pretended to work a good deal, and they took care of my lease that was about to expire. It's a smaller dealership that feels more welcoming than the larger places where there's always 10 guys waiting to swarm you when you walk in.

I dealt with Eric R. who was very friendly and helpful. I wanted a specific car that was not available at that location. He was able to track it down quickly, kept me updated throughout the process, and answered all of my annoying questions. I'm a transplant from the Midwest and definitely enjoyed the hospitality they showed. I would totally deal with both him and Delray Acura in the future! Great experience.

E
4 years ago

This was the quickest and most pleasant car buying...

This was the quickest and most pleasant car buying experience ever. I saw a used MDX for sale on their website and went to go check it out, and met with Ron Hirsch. He showed me the vehicle, then took it for a test drive and I was convinced. I told them I was in a hurry, so I would leave a deposit and come back, but Ron insisted it would take 30 minutes. Although that was a bit of a longshot, an hour later (with financing and all the paperwork)I was out of there! Very professional service and a decent price. Thanks Ron!

E
4 years ago

I never buy a car without competitively shopping f...

I never buy a car without competitively shopping for it. After deciding on the Acura RDX, I shopped it with 2 dealers, hoping to lease it from the one who gave me the best deal. What I found was that both dealers promised me deals they never intended to deliver on. Frustrated, I contacted Delray Acura who bent over backwards to give me the deal I wanted. There was no BS, no run-around, no games. I showed up, they delivered the car on the price agreed upon OVER THE PHONE, and I went home with the RDX less than 1.5 hours after I arrived. Jeff Goldberg made the process fast and easy, and the management team demonstrated integrity and good business practices by doing exactly what they said they would do. I give them 5 stars and write this recommendation because they earned it.

E
4 years ago

This was a very easy experience. I worked with Er...

This was a very easy experience. I worked with Eric Rice to put together an attractive deal on a 2018 MDX. It was a pleasure to work with him. It showed me that Delray Acura wanted my business. A smaller dealership that tries harder!

J
4 years ago

Perfect! Loved working with Eric and Bob purchasi...

Perfect! Loved working with Eric and Bob purchasing my husband's Acura. We came to the area from Sarasota for a better selection and Delray Acura was the 8th dealership we had visited in 2 days. Eric was personable and professional, and after meeting his manager Bob, we knew this was the team and dealership that had earned our business. Very happy to have made the trip. Already coming back for another vehicle later this year. Dealing with Eric and Bob, and Delray Acura is well worth the drive.

D
4 years ago

I was not sure what car to get since my civic was ...

I was not sure what car to get since my civic was stolen and when I showed up at Acura, they helped me a lot with finding out how to move forward and get me in a new car. Once Dan took me on a test drive in the TLX and he talked about the car, I knew I could not leave without getting the car. Super helpful and glad I made the choice, I will be sticking with Acura moving forward.

A
4 years ago

Sammy Hadid is a warm friendly salesman, whom you ...

Sammy Hadid is a warm friendly salesman, whom you warm up to immediately. He addressed all my concerns and made sure I felt comfortable with my car before I left. Ask for Sammy If you are buying at Delray Hyundai, you won't be disappointed.

C
4 years ago

Eric Rice was very professional. He was able to ge...

Eric Rice was very professional. He was able to get me a great price for the TLX I purchased . He took all the time and effort needed to make sure that
I understood all the controls and functions of the car. I was very impressed with Eric and , although I only have 500 miles on my new car as of now, an also very impressed with the TLX. I couldn't have made a better choice
Thanks Eric

L
4 years ago

Acura Delray and especially Bill Mitchell made the...

Acura Delray and especially Bill Mitchell made the whole process of leasing a new car effortless. This is my second Acura with the dealership & everyone was pleasant, & professional.
Highly recommend Acura Delray. Bill Mitchell is the best - no pressure just helpful in every way!!!!

B
4 years ago

My wife and I worked with Jeff Abramowitz on our r...

My wife and I worked with Jeff Abramowitz on our recent acquisition and he was fantastic. We had a creative situation and he helped us structure the most intelligent deal possible. It was never a pressure sell and he was entirely about presenting us with accurate and honest information so we could make the most informed decision possible. Jeff was awesome and we highly recommend him. Thank you.

J
4 years ago

Went in to compare a few cars. Assisted by the ex...

Went in to compare a few cars. Assisted by the excellent sales associate Bill Mitchell, who helped me pick up a brand new TL. Highly recommend Delray Acura, but particularly Bill Mitchell.

L
4 years ago

Worst Acura dealership they order wrong parts then...

Worst Acura dealership they order wrong parts then charge you for the returns go to the other Acura dealerships around your wallet will thank you and jermaine in parts is the worst manager I have ever dealt with lost a customer over 12 dollars they wouldn't eat I have spent over 2000 dollars here on parts there isn't any loyalty at this dealership

J
4 years ago

My family and I had a wonderful experience. From ...

My family and I had a wonderful experience. From top to bottom, the entire staff was pleasant, knowledgeable and went out of their way to accomodate us. We have purchased/leased many cars over the years and this has to be the most enjoyable experience we have ever had. From the moment we initially walked in the door, until we drove away in our new Acura MDX, we were overwhelmed. We would strongly suggest using Delray Acura for all your new car purchases!!

Z
4 years ago

Last week, I went to Delray Acura and was treated ...

Last week, I went to Delray Acura and was treated with true professionalism by my salesman, Phil jablon. He was a pleasure to deal with and handled all th details from beginning to end. I left with a little extra money in my pocket and a clean car, thank you Delray Acura and Phil, I am sure I will be back!!!

j
4 years ago

While I was apprehensive about coming back here af...

While I was apprehensive about coming back here after the service experience I had on my Acura TL, I was happy that I did. I traded in my TL for the new TLX. The price was equal to my payment for a new 2015 and salesman Dan was very great.

D
4 years ago

THIS IS WORTH READING! Buying a car can be a tedio...

THIS IS WORTH READING! Buying a car can be a tedious, lengthy and frustrating process. When I went to Delray Acura in Delray Beach, Florida, to trade in my lease I thought I had found the gem of car dealerships, but BOY WAS I WRONG! These people made the process look so easy and speedy but what a messy job they did and as a result, I am stuck with a $1000 bill I was not prepared for. They promised to pay the remaining balance on my previous lease and they did not keep their word. When I called them to let them know there was one payment left from the previous car they refused to pay for it. One more time, they proved, once again that car salesmen are all about personal gratification and the bonus they will get. Obviously, sales are more important that long lasting relationships; no need to tell you they completely lost my business. BUT WAIT! THAT IS NOT ALL! When I left the dealership I left with the wrong car, I was driving without insurance and registration for an entire week before they realized they had given me the wrong car and that I had insured and registered the one parked at the dealer. Hopefully, reading this will keep you away from this place; if you absolutely have to go, make sure you know every little detail and if you owe anything from the previous lease have it crystal clear, because they will not move a finger to make sure the information is correct, especially if it is in their favor. It is a shame and I am beyond upset. I hope they can rearrange their way of selling and adopt a more honest way of conducting their business. With this review, I only intend to save people the aggravation of buying a car there.

S
4 years ago

Had a great experience here! Nice facility, good i...

Had a great experience here! Nice facility, good inventory, fantastic employees. Nate was so nice to work with... he went above and beyond to get me rolling through the process. He was extremely friendly, helpful and knowledgeable. I have bought a few cars in my time so I don't like to waste time at a dealership. Nate made sure I received the best interest rate and streamlined the remaining paperwork. Thank You I will be back in the future.

b
4 years ago

I had the best buying experience with Jeff, althou...

I had the best buying experience with Jeff, although I wasn t approved he made me feel extremely comfortable where as other places made me feel super embarrassed. Jeff s a great salesmen and I plan on sending the rest of my family and friends to this Acura to see Jeff!

P
4 years ago

I recently leased a new 2019 Acura from Delray Acu...

I recently leased a new 2019 Acura from Delray Acura. Jeff Abramowitz was my salesperson who supporting me from soup to nuts. He constantly kept me updated via phone calls and texts. I am extremely happy with the delivery of the car and will be bringing my future business to Delray Acura instead of my previous dealership

B
4 years ago

Outstanding people! Everyone here made me feel va...

Outstanding people! Everyone here made me feel valued, respected, and like I actually mattered.

I had a very unpleasant experience at Napleton Acura in January 2020 leasing me a car that immediately broke down, and the service manager told me it was never inspected before delivery to me. Napleton failed over and over to prove to me the car was safe to drive.

Derek, the sales manager at Delray Acura listened to every concern I had and immediately helped me. All of my concerns were addressed, fixed, and done with a passion.

Derek got me into a new TLX like I originally leased, but with more mileage per year, better service, and managed to save me money!

Jenny, Jeff, and Eric were all incredible. Each one of them made this an enjoyable, quick, and painless process. People like this make it worth the extra 20 minute drive for service.

Avoid Napleton. Just go to Delray!

M
4 years ago

I've purchased several cars in the past and have a...

I've purchased several cars in the past and have accompanied a family member when he went to purchase a car in the past and have never experience such great customer service ever. Mr. Bill (Senior Sales Consultant) was awesome and explained everything about the car in such great detail. You can tell he is passionate about his job and finds great pleasure in his work. I'm thankful for Ron as well who assisted me a couple of days before, for referring me to Mr. Bill.

Sheehan / Delray Acura & Hyundai

Sheehan / Delray Acura & Hyundai

4.6