Denaisy guerra

Review of Sheehan / Delray Acura & Hyund...

THIS IS WORTH READING! Buying a car can be a tedio...

THIS IS WORTH READING! Buying a car can be a tedious, lengthy and frustrating process. When I went to Delray Acura in Delray Beach, Florida, to trade in my lease I thought I had found the gem of car dealerships, but BOY WAS I WRONG! These people made the process look so easy and speedy but what a messy job they did and as a result, I am stuck with a $1000 bill I was not prepared for. They promised to pay the remaining balance on my previous lease and they did not keep their word. When I called them to let them know there was one payment left from the previous car they refused to pay for it. One more time, they proved, once again that car salesmen are all about personal gratification and the bonus they will get. Obviously, sales are more important that long lasting relationships; no need to tell you they completely lost my business. BUT WAIT! THAT IS NOT ALL! When I left the dealership I left with the wrong car, I was driving without insurance and registration for an entire week before they realized they had given me the wrong car and that I had insured and registered the one parked at the dealer. Hopefully, reading this will keep you away from this place; if you absolutely have to go, make sure you know every little detail and if you owe anything from the previous lease have it crystal clear, because they will not move a finger to make sure the information is correct, especially if it is in their favor. It is a shame and I am beyond upset. I hope they can rearrange their way of selling and adopt a more honest way of conducting their business. With this review, I only intend to save people the aggravation of buying a car there.