Ira Davis

Review of Sheehan / Delray Acura & Hyund...

My wife and I arrived at Delray Acura at about 10 ...

My wife and I arrived at Delray Acura at about 10 minutes before opening time. I rattled the door to see if it was open (and it wasn't). We started to walk away when the door opened and Rich Stern came out to see if we needed help. We were waiting to see if the new 2014 MDX arrived (which it hadn't yet). We had tried the 2013 MDX and 2013 RDX at another dealership about a month earlier but frankly weren't terribly impressed with the operation (a dealer that also had a Hyundai dealership, which we were also looking at but who totally turned us off).

Early on during our visit the manager, John, from Bayshore, stopped in to say hello and asked if there was anything that he could do for us (friendly, not pushy). He and Rich both very personable.

We were ready to buy once my wife found the right car. Rich was a gentleman; soft spoken, no hard sell, friendly and knowledgeable about the vehicle. Although we weren't hot on the RDX they had a tech package unit on the floor and we decided to give it another try. Great car. We went for a test drive and unlike most dealerships who have a pre-planned route, Rich instructed us to make a right and a right and then pretty much let us take the car wherever we wanted. No time limit; no rush to get back. Drive it hard; stop it short; whatever!

Needless to say we leased it the same day. All told our experience took under 4 hours from looking at different options to driving away with the car!

We were underwhelmed by the physical appearance of the dealership; where they haven't invested in fancy, they have dedicated to give the customer the right price the first time without the "negotiating game". It was very easy to do business with Rich and John and the 4 hours passed in no time at all.

We would DEFINITELY recommend this dealership if you are looking for an Acura. They also have a Hyundai dealership next door and the salesperson can help with either vehicle.

Nope, we're not getting paid to write this review; we just want to share a positive dealer experience with those who feel buying a new car is like somebody scraping on a blackboard! It was a pleasure doing business here.