Paul Ramsingh

Review of Sheehan / Delray Acura & Hyund...

Ordered attachment kit for rear-view camera from t...

Ordered attachment kit for rear-view camera from the Parts department online. They shipped it out promptly and received within 2 days! During the installation, I realized that a piece was missing from the kit. I called and talked with Greg who explained that they could not re-order a single part but had to order the whole kit instead. He did so with no problem and sent me the part, or what he thought the part was. It turned out it was the wrong part. I was disappointed so I sent him a fax circling the correct part so there would be no mistake this time around. It turned out that the part was missing from both kits! He got on the phone with Honda and they shipped another kit from a different region and that one had it! Though the process was somewhat of a hassle for me, it was not Delray's fault and they did everything they could to make it right. In the end, I'm loving my new rear-view camera :)