1) If it were possible I would put zero stars, ind...

1) If it were possible I would put zero stars, indecent. Failure to deliver the package with reason "Customer absent" repeated for 10 consecutive days, too bad that because of COVID I have NEVER moved home. And now I will also be charged for non-delivery ... my compliments.
2) Another case of non-delivery with the reason "Customer absent", a pity that on the same day I received from another courier, without any problem, the package I had ordered. You are indecent, I advise you to review your "Customer Care Management" because you are really falling behind your other competitors ... sooner or later you jump, people can't stand you anymore.