Schlitterbahn Waterparks & Resorts Reviews

Best waterpark! Clean spring-fed water and great staff. Bring your own food to have a good old time with the family and picnic.

Park was on. We had fun for the most part. Feetnhurt from the terrible ground, would definitely wear shoes next time. Speaking of shoes, maybe if we had worn our shoes, maybe a lifeguard would have stolen my sons $50 american flag crocs, along with mybdaughtwrs nike sliders amd my sons shirt. We spent our morning hopping from guest service to guest service across both parks. The only person that seemed to care at all was kristen, whom we met at guest services in the new park. Everyone else was worthless. I hope they catch the snake who took them.

The park is great. Why the low score? The staff. Of all the people they have working there I can count on 1 hand the ones that made us feel welcomed. Almost ALL the staff working there from the lifeguards (they re the worse)the ride operators, to the food people. They keep a frown on their face that screams Don t bother me . If you ignore that frown and try asking them a question they will ignore you or mumble an answer that doesn t make any sense. Too those FEW who did make us feel welcomed, thank you

Family friendly waterpark. I was worried that there'd be rides out six year old girl couldn't ride, but she could do everything we could. And it was thrilling for everyone!

It was great. Go during the week and the lines are a lot shorter so you can ride more of the rides.

Always loving the Bahn!! Hottest coolest time in Texas, Schlitterbahn!!

All the staff was so friendly, very clean place, and they make you feel so safe!

A1 we had a blast for my oldest.. This is what she wanted for her sweet 16

Great place for family and friends to hang out and have fun

As always, the park atmosphere is above and beyond that of other parks, especially the old part with its trees and carpeted trails. Staff was very-friendly and approachable except for a language barrier with a couple of international employees (nice, but unable to help me with directions; they tried). We felt safe and supervised by the life guards. The price for entry is a little higher than other parks, but you have so much more than other places, don't pay to park, and can bring in picnic and cooler. We will return as we always have. PRO TIP: Purchase your tickets on-line and save $10 per ticket.

This is the best place to go if you live in San Antonio or any surrounding area. The kids love it and so will you. It's clean, the staff is friendly and helpful. Pack a lunch and make a day of it!!!

The layout of the park is just strange I feel they could have done a better job when adding on to make it work better. They need more signage to tell people how to get to the rides. We rented the tree Haus cabana and it was worth every single penny! Our waitress was very attentive and super sweet. We got the fast pass things and it worked okay. But depending on who the scanning people are depends on if they are going to make you wait till your check mark shows (meaning you waited the time it says to wait which is half of the normal wait time) or if they will let you go ahead and get in the fast pass line. That kind of inconsistency is very aggravating when you have waited your allotted time but the people in front of you haven't and still have 30 minutes on their fast pass before they get the check.

After dropping a serious about of money on season passes, they can t even look it up in if you forget your pass at home!! It s 2018. Get a computer. Waste of a drive.

Very easy to access river from here. Used it for Scuba practice and certification time and time again.

Fun place with lots to do. You can bring you're own cooler which saves a lot of money. It's much cooler in the original park because of the mature vegetation. Love that!!

Been coming for over 10 years, and every year it gets more and more crowded. It be nice if they would expand the parking lot.

Had a great time both times I've gone. The fun is what you make of It! Long lines on busy days and short lines on not busy days. Fun lazy rivers. Worth the trip at least once a year.

Great place for the fam, can bring food and drinks. Non alcoholic. They sell beer and mixed drinks at park. Had a blast on the lazy river, can't wait to go back.

Wonderful waterpark, friendly staff, amazing rides and attractions.

Horrible amd rude customer sercive. We bought a 2 day pass and the staff didn't notice until about 6pm that i had the wrong wristband on. The only reason they noticed was because i was lost and asked to borrow a phone to call a family member. I ended up in the resort section and borrowed an employee's phone. He directs me to where i originally lost my family and then decides to radio in security that I had the wrong wristband on. I had my receipt for a 2 day pass and because they didn't do their job they want to humiliate me. Why tell me to walk inside the park again only to have a security guard stop me when i was already done for the day. Then to top it off they were laughing at me. I hope you all do something about this because this is very rude and disrespectful. You all should do.your job in properlu monitoring these bracelets closely. I guess i have a 4 Free passes since i just found out my tickets were never reedeemed. However, i rather never come to this park again even it is os FREE.

Waaaay too crowded. Did not get anywhere near my money's worth. Don't do anything that requires a line. You'll spend basically your whole day in line.

Wow, I still love this place. I hadn't been in 15 years. I grew up coming here and not too much has changed. I think the original park is my favorite but the new park is cool too. My fave is the double loop, soda straws and the black knight. The lazy rivers are great. The new "the falls" is a great through back ride. I can't wait to go back!

Mainly parking for tube chute. Open areas to play frisbee and such.

This place has really held up over the years. The first time I visited in 1992, I thought it was awesome. The West side of the park is the original park that has soda straw slides and other, more adventurous rides using inner tubes. A small splash area was originally for the little kids. The wait for a lot of rides is like any other amusement park, however, often taking at least 30 minutes to ride (even longer after 12pm). Several years later they expanded the East side with a couple more things that don't take any wait, you just go into the water. The Torrent River, The Falls, and the Kristal River. I started taking my kid there when he was 4 years old, and those rides combined with all the stuff for little ones on both sides of the park these days make for an awesome time.
Here's a tip, pack your own picnic and stake out a table early (there's a lot of them). While the food has improved a little since the 90's it's still not that great, and it's expensive. Save your bucks to eat out somewhere else after a long day in the water. Just remember, no alcohol and no glass containers of any sort.
Also note, the East side is chlorinated water while the West is not since it uses river water. There are life jacket stations at several spots, no charge, but you can bring your own as well. Typically there are plenty of jackets for kids of all ages. For adults, you're likely better off bringing your own if needed.

Good experience overall but they closed down the Comal lazy river tube ride. Apparently they didn't have enough staff to have it open. What a disappointment?

We had a fantastic time. The park was clean and not too spread out. Tons of rides. Free Parking. The allow coolers and picnic lunches. Lots of shaded spots. Thrill rides, lazy rivers, and everything in between. We left our junk on a table, went to play and came back to find ALL our stuff right where we left it. No one bothered anything. Even the food that is sold in the park is priced so that a family can eat there. Worth every penny and we would go again.

We had a blast ! Perfect weather , definitely going back .

A young male was brought out from the water unconscious and purple. Around 6 lifeguards were standing around the body doing nothing. Ten minutes later another lifeguard put an oxygen mask on the young male.Nothing else was done,not even CPR. Thank goodness an ambulance came. The young male was taken to the hospital.TRAIN YOUR LIFEGUARDS!!!! The people that enter into the park are putting their lifes in these lifeguards hands!

Pretty good I love the smell of a waterpark so nostalgic.But I wish they would do a better job with pest control as in bees ,wasps all that stuff that can make your family vacation a total mess.Also on the bright side I love that you can bring in your own food a lot of water parks and amusement parks don t allow that.

We had so much fun! We will try to make it a 3 day visit next time. One day isn't nearly enough to see and ride everything. The staff was friendly and helpful. The rides looked well maintained and clean. The food was good. You just need more than one day to really enjoy.

Magnificent, you enjoy a lot, what you can not be allergic to the ranks or cold water hahaha. Otherwise well

Big waterpark. Very busy in the summer. Lots of fun for the whole family

Love this water park! They allow you to bring in your own food and drinks, which helps keep the cost down! You don t have to pay for anything extra when you get there! The rides are fun, the lines are not usually extremely long!

Well kept waterpark! It's not rated number 1 in the world for nothing!

It was great no one was mean, a lot of them greeted you, and the rides are amazing well except for getting sunburned.

Very nice on hot days. Waiting times on the weekends can be very long.

Great place to spend the day. Friendly staff and fantastic water rides

Just a fun place to hang out with family and friends

I ve been going here for 18 years, and I never get tired of it this is by far the best water park in the U.S, and I would highly recommend visiting this specific Schlitterbahn location you ll have the time of your life!

Water park thrills are the best I've been to in the United States.

The waterpark was most likely the best waterpark ive ever been to, plenty of thrilling rides, and of course a couple lazy rivers to relax. The location was also incredible. There was no sound of a busy city, just quiet and calm, making it easy to forget where you are. The service was also amazing, as the employees were always helpful, friendly, and willing to help oit even with the simplest of problems.

You can spend the whole day here. Bring your own food and drinks

Very rude and not helpful when you are trying to retrieve items lost on rides. Why do peers believe they can be so rude to one another? Lost & found just as unhelpful.

Fun and exciting but definitely need some more shade than they actually have

It's good and friendly staff. Wish the parking was better in certain areas but the bus from park to park is beneficial.

Kids and adults alike love this gem nestled in the middle of New Braunfels TX. Many attractions for little ones and for the older thrill seekers.

I absolutely love this park! It is by far the best in Texas!

It was OK. Way too over crowded. It was hard to get anywhere.

The service and the room quality is terrible in the resort area. We just forgot a box in the refrigerator and went back to take it out but they charged me a late fee of $50. Unbelievable! They didn t tell me they will charge me before. They are all liars and just don t want to do anything to their customers.

"Whitewater" in the original part is a great ride. "The Falls" in the new side were my favorites. The crew does a great job keeping thing clean. I was particularly impressed with the safety drills being conducted.

Could have been better but overall it was a good experience

Great Family water park. Bring your own food and drinks just no glass and no alchohol.

Came to the waterpark here in New braunfels with my wife and 2 girls and they love it this has been our 3rd time out here and it's always nice and relaxing plus the people in this city are always so nice. We stayed at the schliterbahn resort and it was super clean and worth every dollar. Would recommend this to anyone.

Kids loved it. Food and drinks pricey so be prepared. Went on saturday so It was crowded as expected.

Hottest, Coolest time in Texas!!! We love this place!! Been going for over 30 years!