Riu Grand Palace Maspalomas Hotel Reviews

There was nothing to complain ... everything perfect.
Nice staff, rooms clean, food as always in Riu Palace excellent. Pool not crowded ... everything to the satisfaction.

Always nice to look at from a distance, but from the inside it has suffered a lot in recent years, it probably needs a general refurbishment.

A hotel with one of the best locations on the island. Very nice

Management and staff as a excellent rapore with customers alike which ever country they come from will return to riu palace in future years keep up the excellent work jason and katie from uk

The hotel lives up to its name in almost every respect. Although it is a bit older, it is well maintained and adapted to the requirements of the time. The wifi, for example, which is included in the price, works fine (also outside on the terrace and by the pool). Regarding the food: at both the breakfast buffet and the dinner buffet, there is an abundance of choice and the quality is excellent; it is quite a task to make the right combination of what is offered. With the dinner buffet, this applies to both the starter, the main course and dessert.
The whole hotel looks beautifully decorated. Everything has been thought of; even in the elevator e.g. you get to hear a piece of music, so that you don't have to feel embarrassed when you are standing in it with a complete stranger at the same time. The staff, and not only the serving part of them, but also the chambermaids, are extremely friendly and helpful. Upon arrival, the suitcases will be brought to your room. Of course, all this comes with a nice price tag. There is a beautiful courtyard with swimming pools. You can also order drinks and snacks in the vicinity of the pool. Often the wind blows from the north (at least when we were there in January) and then you sit by the pool nicely sheltered behind the hotel, which is located on the southwest.
In the evening there is very regular evening program: music, singing and dancing performances, where there is also the opportunity to dance

It was really good clean friendly staff you can not complain

First-class service in a classic ambience. A hotel with the special charm of the interplay of a longtime experienced crew in a lovingly maintained house with tradition. Bravo!

Very well maintained. Friendly staff. Great breakfast buffet. Quiet and quiet hotel. Doesn't seem to be any families with children here, hence the tranquility both in the pool and in the restaurant. The pool is also heated. One sleeps like a princess.

Once again I repeat my fourth time in this wonderful hotel your kindness, attention service of the staff of 10, you feel at home and wanting to return again .........
Thank you! To the whole Hotel for taking care of me in my vacations.

Sorry to say very disappointed with our time here standard has fallen since the last time we were here!!! Staff were lovely as usual but the hotel has been very poor in the restaurant and pool area i know they have a new manager in the hotel now!!! But didn't make herself known to us as Roberto did cut back in staff in pool area!!! It's sad to say i won't be coming back to this hotel any time soon and me and my wife loved this place its a shame when you start cutting back people who have coming here for years see it!!! Not good!

A slightly old Riu Palace ... still looks the same as it did 15 years ago and the paint is slowly peeling. Popular as ever with regular guests who value having YOUR place on the terrace and YOUR lounger by the pool every morning ... That costs a few tenners. Besides that, it's very nice.
Unfortunately, the food is no longer up to date. Every hobby cook now gets his fish juicy and glassy, unfortunately not much here is dead!
A little new esprit wouldn't hurt to attract younger guests with money.

Nice terrace outside, but little or no shadow. Stylish.

Very pleasant stay, room was not as requested ... without comment we could have changed rooms. Big delicious breakfast buffet.
Only at the pole did the deck chairs occupy us. It starts at 7 a.m. and is supported by the staff.

It is a bit old, but still the best house in the square. Very good service and very good food.

Nothing to complain about. Top service, great food, fantastic breakfast.

I am currently dining at the hotel restaurant (I have been staying here for a week). The enclave is unique, an urban aberration that "presides over" or disfigures the natural park of the dunes of Maspalomas, which is worth enjoying since it is not demolished. You will have read that the hotel is anchored in the 70's on a decorative level, well, I don't care, I'm a fan of remember and "vintage". But when I go to the dining room with a fashionable lumberjack-type T-shirt (without shoulders) and they discriminate against me saying that you can't, when 60% of the women in the dining room wear suspenders (ranging from covering the entire shoulder to being 1cm suspenders wide ...) is what we could perfectly call today a protocol of sexist dress and gender discrimination. RIU Palace Maspalomas, very bad. Not only are the rooms, your rules and protocols dated, they are also from the 70s.

The most imposing structure in the area, also visible from the beaches as a reference point for reaching the desert dunes

Same game as in Riu Gran Canaria
We would have liked to visit once to become a guest!
Was rejected rigorously!
It is probably no longer necessary to win new guests
Thank God there are other beautiful better located houses

Nice hotel in top location of Playa del Ingles. Food is in our opinion 5 stars. Rooms are ok, for families is the double room but rather too small. Staff very nice and friendly. Heated pools and big enough. Unfortunately, no animation.

On the advice of the travel agency, we went here with our 3.5 year old daughter, for whom it would be extremely suitable. On arrival it looks nice, I must admit, but modern rooms, as you can read, is very disappointing. The swimming pools are certainly dated and have been patched several times. The staff, on the other hand, is very nice and attentive to our daughter. The food (buffet) certainly scored satisfactory and the a la carte looked neat. Only the mostly older guests (of retired ages) do not appreciate the presence of children. These people have an idea that this is an enclave for rotary retirees. The beach is within walking distance (30 minutes !!) through the dunes, a little too far for a child of 3.5. So not recommended for a couple with children who are lively.

Just pay the Travel agent to book you into this Magnificent hotel... You will not regret..worst thing having to fly with Thompson Airlines..as Bomo airport is close..but Airline never keep to Original flight times.

I did not stay in the fate I went through to go to the dunes. The place can not be more beautiful, it looks a lot like the Riu de Tenerife.

Picturesque, luxurious place, Cerda de Dunas de Maspalomas, good views

Very nice and quiet hotel. For family with children but only if you do not expect entertainment program. Animation or child care does not exist. This is not important to us, so full stars. Very good service and friendly staff. The food is terrific and the buffet has a great selection. The tour guide of TUI is also very customer-oriented and thus service-oriented. All requests were fulfilled quickly. For us a wonderful and relaxing holiday.

Very fine food, beautiful grounds and good service. Also very beautifully located on the dunes with a good price-performance ratio.

Very nice facility, great rooms and good service are the reason for 5

Quite nice, good location, nice pool, unfortunately in the morning comes at 8:30 the Putzkollone..also for a little longer sleeping nothing ... Breakfast is okay. But also at 10.30 from ... no parking at the hotel. Parking on the Supermarket parking opposite., Car rental everywhere possible .. in the hotel too expensive..VOLLPANSION UNSINNIG DA ALWAYS THE SAME WITH A FEW VARIATIONS.Umgebung with car everything within easy reach .. A few beautiful beaches and of course dunes right outside the door ... Palmito Park about 25 min. Away ... At weekends are many Span.WE tourists on the way ... there is a bit full ..ansonsten manageable amount of tourists. Overall very good and recommended, if the price is not overpriced.

Very good hotel and spectacular service and kindness.
The hotel already has a few years that are noted in small aspects such as decoration etc, but that is supplemented by the friendliness of all the staff and the service offered.
The buffet both breakfast and dinner very good, lots of variety and great quality.
In the area it parks well and is stuck to the dunes.
Great pool and quiet atmosphere.
They even left us a courtesy room to shower after leaving the hotel.
We will repeat insurance

We are here now for the 10th time so that says enough I think

Great location and exceptional treatment. A very comfortable hotel with very good facilities. It is always a pleasure to return.

Its a nice hotel, its near to the Dune. If somebody would like to stay there, its convienient to reach the Dune, bit its quiet expensive hotel.

Romantic look. Old but well maintained. Cozy atmosphere with a great staff who are all involved in their work to make it comfortable for us.

This Hotel has a soul, this is the unique selling point!

Brilliant hotel, the level of service is excellent, staff are friendly and very efficient. Room is in great condition, spotlessly clean, even the bits you can't see. Food is varied, fresh and well presented. Simply cannot fault it.

Great four star hotel, with spectacular views of the dunes of maspalomas

is THE MOST BEAUTIFUL HOTEL OF MASPALOMAS and it is THE MOST DEAR OF THE CANARIES, crazy prices from head to toe

Great hotel, very friendly staff and great food. If to Gran Canaria, then only this hotel, because no Bettenburg like the rest of the hotels and only from the dunes separated from the beach.

Still a very good hotel. Especially the staff in each area is excelent. Breakfast is still very good even after years here. Garden and the pool area very well maintained. However, rooms and above all the bathrooms had to be renovated after 30 years and also technically to be up to date again.

5 stars, if the rooms are modernized. Otherwise great!

Highlight the treatment of staff. From the reception, bars, dining room, maids and the bellman.
Everyone always with a smile and willing to make your stay enjoyable.
The food is very good.
The only thing I would change is the bathtub and the TV in the room. The decor is not to my taste but everything spotless. I will be back

Good flirt to be with incredible views. Deal 10 in addition to a spectacular climate.

6 stars for the location, just by the dunes. Very enjoyable hotel, great food, LGBT friendly. The spa could do with a refurb.

It is one of the best hotels I have been to, the treatment received by its employees is magnificent, they are very attentive, the breakfast and the expectacular food I recommend that if you are looking for an excellent hotel, you will love it.

Attentive service. comfortable room. varied and hearty buffet.

Spectacular weekend, exquisite treatment and excellent price class relation. We opted for this hotel to celebrate our first wedding anniversary and we felt so positively overwhelmed by the treatment, that we have already reserved for July another getaway.

Very nice hotel. Super friendly staff, very accommodating. There is nothing to criticize. The pool staff pay attention to a certain order on and in the pool, so that not everyone does what he wants. Thus, water balls and water donuts are not allowed. Still, some people keep trying, thinking they are alone in the pool. To reserve beach chairs and then for 4 hours to disappear is not tolerated and you can even report. This ensures a certain order in this greedy society.

Hotel very welcoming, clean, well-kept, nice rooms, friendly staff and a very suggestive view of the dunes. all right.

Good hotel, very large, the facilities, which are great, are a bit small with the amount of people.

Magnificent Hotel and excellent view of the Dunes of Maspaloma

Nice hotel, large, clean and nice rooms, solid breakfast buffet with good food, very nice service. Nice pool area. Bus stop not far away.

This is our second time in this hotel. We feel very comfortable there, the pool and gardens are very well maintained. Loungers and parasols are plentiful. Large selection of breakfast and evening buffets. Very friendly and helpful staff.

One of the oldest but Wonderful Hotels, unbeatable service, good location and close to the beach

Nice beach / dunes. But quite a bit to walk through the sand clean in every way.

Classy hotel with excellent service. We loved it. We particularly liked the Idaira and Alejandra restaurants. We will come back.

Very nice hotel. Very clean. Some people of the staff talking farnacis. Spacious room with a large bed. Very good cooking very varied.

Perfect hotel right on the dunes. Somewhat old in style and decor, but comfortable, nothing is missing.