Renaissance Phuket Resort & Spa

Renaissance Phuket Resort & Spa Reviews

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4.6
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Nice place but I feel it s slightly overpriced for...

Nice place but I feel it s slightly overpriced for what you get. Only 1 pool for such a large resort and the drinks and food are overpriced. The small monkey bar next door on the beach front is half the price and just as good.

Stayed here for 10 days... and wow! It s essential...

Stayed here for 10 days... and wow! It s essentially your own private beach. It s not crowded at all and the seclusion is so nice. Really what made it for my brother and I was the service.

Unbelievable service from Executive Chef Billy, Nut, Kate, Moht.

Billy always took time to converse with us and make sure everything was to our liking (very cool as well). It s clear why he s the chef at the best hotel in Phuket.

Nut was awesome, made the best Mai Kao Beach iced tea ever (best drink at the Renaissance). He also made a lot of recommendations to me for food and drink and did not steer me in the wrong direction.

Kate was very bubbly and accomadating. Her positivity is infectious! She cracked a couple of good jokes too.

Moht was there whenever a glass was half empty to fill it up. Super attentive and really felt like he had the beach under control.

Our housekeeping was fantastic as well.

The staff made our trip from great to excellent. Great aesthetic too. Wonderful food.

A resort in Mai-Khao beach area, 12 km. from Phuke...

A resort in Mai-Khao beach area, 12 km. from Phuket airport - which is comfy as it doesn't take time to commute. The place is cozy offering first class hotel service in a tropical forest setting. The food is second to none - with the Thai restaurant serving authentic Thai dishes even satisfying the local tongue. We had a spicy beef salad and the beef was juicy and the salad dressing is just right. Staffs here are well-trained and friendly. Beachfront is nice with decent beach that runs for kilometers.

Rooms are modern and clean the wait and room staff...

Rooms are modern and clean the wait and room staff are wonderful the Signature Thai Restaurant is questionable
I stay 2 nights at the JW and their Thai Restaurant is magnificent food to die for
Here at the renaissance I ordered the same dishes i ordered at the JW previous nights ago
At the renaissance I was told they couldn t serve me a full sea bass it would only be half but filleted and I would be charged the same I said hmmm no
So suddenly magically I get a full sea bass but had to wait longer... my question is where did they get this sea bass , how old is it and why the drama ?
I was very turned off but the weirdness of it all
The meal was eh...
The pool situation is a mess it s small and way too many kiddos in it I don t mind the noise just the surprises that lurks in the water
Yet there s actually a kids pool
They should separate the two
The gym was small but open 24 hrs that s convenient and the gym staff were awesome
Check in took a while ...overall
Rooms great
Gym good
Pool not bad
Food expectations not met

I booked my Father into this hotel and he loved ev...

I booked my Father into this hotel and he loved every single minute. The team went beyond the call of duty and especially a Russian lady called Kate. Kate was incredible. Bizarrely, a guest died and my Father ended up consoling the widow. My Father was terribly troubled by this event and particularly concerned for the widow who he spent a considerable amount of time with. The poor husband (86) had drowned right on the beach beside my Father. This could have been an absolute disaster but Kate managed everything with aplomb. I hope Kate's boss gives her a raise or bonus.

If Patong s vibrance isn t for you and prefer to s...

If Patong s vibrance isn t for you and prefer to seek for a quieter atmosphere, this place will do.

Mai Khao is becoming popular for of its peaceful beaches. With Renaissance s sophisticated hospitality, you are in good hands for an unforgettable experience.

Quite a few breakfast The bathroom does not have a...

Quite a few breakfast The bathroom does not have a toilet hose. Birthday cake is a coconut milk ice cream 1 scoop. I say that the cake is very far from the city, really suitable for relaxing.
The advantage is that the staff take good care of the lamps. The hotel atmosphere is very good.

What a great find! Fantastic resort if you want to...

What a great find! Fantastic resort if you want to get laid back while friendly staff is fussing over you. Close to the airport (15 min drive) but remote enough to provide a unique experience of quietness and relaxation. Breakfasts were absolutely delicious and the variety would please the most demanding foodie. Spacious and well equipped rooms, few restaurants on the premises, big beachfront pool with a quiet zone, morning yoga classes. Spa is overpriced though. Will definitely book the hotel for my next vacation.

Located in a relatively newer and less developed p...

Located in a relatively newer and less developed part of Phuket Island, the Renaissance offers a less intense experience of the island. You get the upside (as compared to going closer to Patong Beach) of having more family and couple type vacationers and without the heavy touts. The downside though is the lack of dining options and amenities such as supermarkets. They are available, just that it take some effort to find and get to.

Fortunately the hotel makes up for this with excellent and attentive service and a reasonably wide range of facilities and activities. Nothing particularly unique in their offerings though, with the pool being more of a medium sized lap pool and a gym that is none too big. Functional and adequate sums it up nicely I think.

The hotel is part of the Marriott group.
Marriott is very prominent is the area with several brands under the group in Mai Khao. This brings some benefits such as a shuttle service across the various hotels and also to the nereby "mall", a rather sleepy Mai Khao Plaza that is host to some bars, small shops, we extremely pricy supermarket and of course, the Marriott time share sales office.

Great for a quiet get away, but not for the young and energetic crowd looking for a party atmosphere.

Wonderful resort. We stayed 3 nights, we were upgr...

Wonderful resort. We stayed 3 nights, we were upgraded to the pool villa as we are a Platinum member and enjoyed every minute of it.
The breakfast is the best breakfast we had in Thailand.

On the down side, the restaurants in the resort are a bit pricy and the resort is far from Patong beach.

Welcome drink on arrival

Welcome drink on arrival
Guidance to room and
Since the room service like you English is fluent
I am grateful that I am not bright in Thai.

Without having to inconvenience during your stay
It is a hotel where you can enjoy the luxury of doing nothing.

It is a woman of the spa practitioner who should be especially noted
A place where I asked you not to use oil-based cleansing because you were doing Matsuek
You seem to get used to such requests
There was no problem at all.
Also, when Japanese people come to Thailand for massage and massage
Just saying, "Do you like strong?"
There are many people who are stronger than usual (laughs)
As this also gives me a good initial counseling
"I'm sorry to say something like this to Thailand
I'm not good at pain but not so-called Thai style
I like relaxing and gentle treatment.
As I said, I am grateful for the very gentle and careful treatment.
I used it daily during my stay.

Breakfast buffet is also a lot number of articles,
Choose your favorite fruit and squeeze it on the spot
Cold press juice etc. The rich vegetables and fruits are also welcome for a long stay.

There are other beautiful islands and hotels in Thailand
Including pick-up of hospitality and cost performance
Because overall satisfaction is high
Also is one of our inn you want to repeat.

Overall is damn good.

Overall is damn good.

Staffs are very attentive to your voice.

superb service.

Breakfast is delicious especially ice dripper coffee.

Takieng and Sandbox also a good stop for dinner and drink

Wow!

Wow!

What a memorable holiday at this beautiful resort.

The service, facilities, food and drinks were exceptional.

The grounds and setting were so natural and beautiful - so much detail and thought went into the design of this beautiful resort.

Loved the food and drinks at all the restaurants and the staff were all so friendly and helpful.

A special shout out to the staff of Quan Spa who gave exceptional and relaxing Thai Massages. To Ruben from the Sand Box Restaurant and Bar and Tekieng for looking after us on several occasions. And to Na Na from the Loca Vore restaurant for looking after us and inviting us to two delicious buffets.

Thank you again Renaissance Phuket Resort and Spa for a Magical and unforgettable experience.

I wish I could give this place 10 stars. Amazing s...

I wish I could give this place 10 stars. Amazing service from the Front Desk, wait staff, the cooks/chefs and maintenance/cleaning staff. The rooms are beautiful and clean with awesome views. The food is UNBELIEVABLE! I have travelled the world and been in many 5 star resorts and not had anything as good as the breakfast buffet. Cannot rave on enough about it and would strongly recommend to all my family and friends! This is the 2nd time I've stayed here and just as happy as with the first time I stayed.

LOVED this place - Awesome!

LOVED this place - Awesome!
Rooms are clean and their private pool was absolutely fantestic. Even during COVID the variety of their breakfast buffet was amazing.
Staff and Managers has been very friendly and accomodating throughout our whole stay.
Their service was one of the best we have experienced so far in Thailand.
Just to add they are also offering a free bike rental which we have not used but next time we will.
We are looking forward to staying with you again soon!

We stayed at Rosewood for the first two nights and...

We stayed at Rosewood for the first two nights and picked somewhere closer to airport for our last night in Phuket. Big drop off and even relative to Renaissance Pattaya or Marriott Huahin's quality. This property is in a dying need of renovation or price cut will continue to capture lower end of the spectrum. Bumped it to 3 stars. Im checking out early

Sweet hotel.

Sweet hotel.

The cabanas with private pool are amazing, total relaxation.

Staff is kind and helpful.

Sandy bar is beautiful especially during sunset with an excellent restaurant upstairs.

The oceanfront pool is tiny, not so great but you come for the clean blue ocean waters.

Back pool is the better option.

*smaller hotel, not too many rooms
*good food and cocktails on site if you want to camp at the hotel

Amazing place to stay, with kid friendly activitie...

Amazing place to stay, with kid friendly activities every day several times a day, playgrounds, pools, beach and so much more. The beach can be bit too steep for smaller children. TIP: Don't eat at their beach restaurant, go to Mickey Beach Bar (20m away), have same quality food for 1/3 of the prices :-)

The rooms are generally based on 5 star hotel stan...

The rooms are generally based on 5 star hotel standards, but during coronavirus. There will be no amenity set in the bathroom, even the shower cap doesn't have anything.
The dinner at Takieng restaurant we might have expected too much so I was disappointed. Free steamed rice Excellent service staff
Very good breakfast, full of variety, good service staff

A beautiful, luxurious resort. From lagoons, to sw...

A beautiful, luxurious resort. From lagoons, to swimming pools to the largest hotel gym I ve ever seen, this is a place you can relax. Located around 2km from Turtle Village, this is a fantastic resort to just simply relax. Sip on cocktails by the pool, snacks at the bar or a stunning buffet breakfast.

Very poor service, the workers speak haughtily and...

Very poor service, the workers speak haughtily and are not respectful.
In addition, restaurants always make ordering errors.
Not to mention the countless little animals that circulate in the hotel including the rooms (ants, spiders ...).
I do not recommend it to anyone !!! You will be bored during your stay, We do not see anyone even in the corridors!
Not to mention that there is only one swimming pool in the whole hotel, so it's the same every day ...
And finally when it comes to breakfast, there is no variety at all! And you can see that these are leftovers from the day before, for example the ham, the salmon and the salami are blackened ... gross !!
If I could give 0 star I would have! It s really expensive for the service they provide.

Many Russian tourists with children who communicat...

Many Russian tourists with children who communicate shouting over the noise of their siblings. Despite the presence of a children's pool, all lead children to the main. The villas are very small and completely without sun at their own pools. There is a lot of plankton in the sea, which makes swimming not very pleasant and due to the lack of reefs you can t even have fun with snorkeling. Beach entertainment is not around at all. In general, for picky parents, children and old people, the usual hotel

All genius good care and beautiful place. I loved ...

All genius good care and beautiful place. I loved our anniversary commemoration with you. They made in the room beautiful ornaments, cake, balloon, heart pillow, flowers and a beautiful card thank you.

Choose to book a room as Ocean front pool Villa, a...

Choose to book a room as Ocean front pool Villa, a very big room, well-proportioned. I like the entrance to the pool connected to the bathroom. But the pool is a little small. The garden in front of the room looks messy. Electric sliding doors open, walk to the beach. The beach cannot swim, the waves are horrible when arriving at the hotel. No Valley Service To park by yourself No indoor car park. The breakfast was delicious, but it was very surprising. I met Peter at the bathroom 2 times so I thought that this hotel class. There shouldn't be a thing like this. Causing you to not dare to soak in the bathroom For fear of Peter For employee service Is ok to some extent But if compared with the Marriott group together Here considered the standard is considerably lower A little disappointed with this hotel.

Me and my girlfriend stayed for 7 nights , the poo...

Me and my girlfriend stayed for 7 nights , the pool vila was very beautiful and cleaned two times a day from them . Food was excellent with many options. Beach side was beautiful and enjoyable with e bar near and service from them was unforgettable especially from Lovely Kate , Moht , Choo , chef Sandy , smiley R. Ing . Everyone was friendly helpful and very respectful , they make you happy and to come back as soon as possible. We have been all around the world but these was Best holidays for us thanks to this guys

First class first class hotel with excellent manag...

First class first class hotel with excellent management, very friendly service and an excellent breakfast buffet.
The beds and mattresses are a dream. You can choose between 4 pillows. The air conditioning in the room can be easily adjusted.
At the pool there are lively pool boys who look after you with two large towels and refreshing lemon water and always refill and the glass is empty, even when it rains.
A very well-kept garden, ponds and the grounds invite you to look. A colorful variety of animals and plants welcomes you here.
The hotel is in a very quiet location. You can eat very well and cheaply here in simple food stalls nearby, which are within walking distance.
There is no noise or parties here. If you don't want that, you should orientate yourself towards Kamala or Patong.
Personally, I would love to come back here anytime.

Great hotel, it really give honor to its name. Sta...

Great hotel, it really give honor to its name. Staff is really friendly and the rooms are very good. Food is not great but it will satisfy you.
Only 2 downpoints, pool is really small, the hotel location is far from everywhere. Other than that, you will enjoy the time in the hotel.

The worst hotel I have ever stayed at . Exteremly ...

The worst hotel I have ever stayed at . Exteremly old ... villa is very small and the pool is not a pool as they claim, it is just a plunge . Just like a Jacuzzi only . With no place to sit in the garden . It is just like a box . And they charge huge amount for such a small room .
Management team has lack of experience and they are unable to solve any issues .

My advise to other travellers " please think twice before booking at this hotel "

Our the best ever holiday and our wedding annivers...

Our the best ever holiday and our wedding anniversary overseas. The manager and staff are the best. Every morning start with a very healthy breakfast . The massage rooms are clean, the staff are very professional and friendly. It is a place for real relaxation.

Very relaxing place. Quite expensive taking into a...

Very relaxing place. Quite expensive taking into account remoteness from the main villages and cities. But all of that is 100% justified by the huge - several km beach with almost no people. The only problem, which is a Thai disaster I think is jellyfish. We have been in October '16 and April '18. Both time jellyfish problems from Portuguese man-of-war to some other huge local jelly fish. Wife got bitten this April a bit on the leg - not nice. Breakfasts in the hotel - great. One can take a bike for a spin and see phuhet dragons (varans) awesome opportunity.

Nice place for relax vacation. All level of staff ...

Nice place for relax vacation. All level of staff are super friendly and caring. Good job to GM Renaissance. I spotted two of your hardworking staff. They are Mdm Koy (Local Vore Restaurant) and Mr Denis (kids swimming pool). Thank you for their great hospitality and other staff as well. Mr GM, you are great leader that able to cultivate all level of staff to have same mission of Renaissance. Good job. Shall meet you all again. Thank you.

We liked this hotel very much, it is spectacularly...

We liked this hotel very much, it is spectacularly attractive, spacious, quiet and very clean, the staff is very professional and close without invading your space, the kindness and details of all the professionals is a 10, it really is a luxury in every way , since you visit the restaurant for breakfast until bedtime everyone strives to make your day something wonderful, the pool and it's great there they fill you with attention and the private beach is infinite, I recommend it from my heart, thank you to all who made our stay wonderful

Very impressive and good experience when I stay he...

Very impressive and good experience when I stay here. Room was clean and comfortable nice decorations and relaxing atmosphere. Very helpful staff with a great service mind. Beach here was beautiful but danger to swim especially in monsoon season. Nice setting swimming pool, but in my opinion it too small.

We had a fantastic stay in April....the massages, ...

We had a fantastic stay in April....the massages, food, friendly staff (our kids especially loved Ruben), kids club, the sporting activities ....everything was brilliant. Keep up the great standard.

Calm and flirtatious With shuttles to the nearest ...

Calm and flirtatious With shuttles to the nearest restaurant area, although it is worth eating at the hotel since its prices are not at all abusive. A great surprise to be able to ask for instructions in Spanish to a very attentive Portuguese employee who works in the complex. This gives the hotel a plus for Spanish speaking guests.

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Perfect, would totaly recommend it for any one who...

Perfect, would totaly recommend it for any one who is looking for an affordable luxury hotel to stay in Phuket, the only downside is that its little bit far from the most activity locations in Phuket.

- Wide room, bathroom with both bathtub and shower...

- Wide room, bathroom with both bathtub and shower
- Free bicycle rental Cycle around the swamp forest in front of the hotel
- The beach can swim
- Cute children's pool There is a slide too. There is a Kids Club.
- Suitable for people who like nature Family with children
- Very good breakfast with egg benedict, smoked salmon, cold press juice, ice cream.

Clean rooms with full equipment such as ironing bo...

Clean rooms with full equipment such as ironing boards, ironing boards, drying racks, good service staff. Some sea views. Beachfront accommodation There is a children's pool with adults. Food was good Some things are not tasty The room is not soundproof, can hear sound from outside.

Renaissance Phuket Resort & Spa

Renaissance Phuket Resort & Spa

4.6