Just bought a car from this dealership. Everything went smooth no hassle no pressure. Genaro my product advisor made sure i got everything i needed and even had the time during his day off to walk me through the car i just bought. Jamie from finance did offer me some add-ons for my car but didn't even felt pressured if you say no, you say no. I highly recommend this dealership. You won't waste your trust here
We had a no-hassle, pleasant experience purchasing our new Rav 4. Melanie was knowledgeable, approachable and friendly. She is the best!
An absolutely wonderful experience from beginning to end! I ve purchased vehicles from other dealerships in the past, and always walked away feeling cheated in some way. This was simply not the case at Red Deer Toyota. Amy is a pro in every sense of the word, and made this experience simple, and seamless, without the stereotypical high pressure sales pitch that give car salespeople a bad name. Ben was helpful throughout the finance process and Ryan the Sales Manager deserve a mention as well. An absolute delight to deal with Red Deer Toyota, and I would recommend them to anybody!
Shane was our sales person he was extremely knowledgeable about our vehicle of choice and he was very pleasant and had excellent customer service. He was also very patient and took his time to educate us about the vehicle. Outstanding customer service experience overall, would highly recommend him to anyone.
service was great, work done in a timely matter, and the desk receptionist was super friendly!
I went to red deer Toyota looking for a smaller SUV. Mo was the salesman that approached me and was more than willing to answer any questions I had. Mo is a friendly guy willing to do what ever it takes to make a deal work for you. If your ever in the area... stop by and ask for mo he s your guy to get the deal done.
Never received the car ready. It did not have block heater. they said they will reimburse but nothing yet. my friend was supposed to get a referral but nothing yet. not a good management!!
I wasn't sure what to expect when I got to the dealership. After a couple little hiccups, I am 110% happy with my experience
When I went to look at a Toyota Tacoma I never bought it but Shane made sure I felt no pressure to buy it and if I do buy a Toyota I'm definitely coming bere
Best dealership I've ever dealt with. Their service department is amazing and their staff is super friendly. I would highly recommend Red Deer Toyota for your service needs.
I'm going to say things have changed here. Service department was professional, friendly and helpful. I took a Matrix in to be looked at after buying it privately and they took good care of me and the car. Of course we'll see how the car performs but I was very happy with service.
We had an excellent experience with Stephen at Red Deer Toyota, he was very knowledgeable and professional. Thanks to the whole team for the great service!
After searching for a Sienna in Edmonton and having just a terrible experience trying to secure a vehicle with a local dealership we found Amy at Red Deer Toyota! Not only was she understanding and kind but she was always available to answer ALL my questions. Amy and Corey went above and beyond to make the trip from Edmonton to Red Deer worth it. They were informative, honest and upfront. Their efforts really made our experience a great one! I sincerely recommend Red Deer Toyota and more importantly working with Amy Larson and Corey Stuart if you get the chance! Thanks!
Great sales service by Amy. Very informative and knowledgeable about the product line.
After a few years of mediocre service I changed the Service Department star rating from 2 to 4. The changes made are impressive; the new Service Advisors (Tim and Dean especially) are really good.
About a year ago I walked into Red Deer Toyota, ready to buy a Tacoma. Stephen was very friendly and worked with me to get me what I wanted. At the last minute I changed my mind and said it wasn t the right timing as something came up that I wasn t expecting! Stephen was very understanding and kept in touch periodically over the next year. Three days ago i went in and bought a brand new 2020 Tacoma TRD Off Road Premium. Stephen was fantastic throughout this entire year long process. I would completely recommend both Red Deer Toyota & Stephen!
Fantastic! Genaro was our salesman and he was awesome! Very accommodating! Taylor the General Sales Manager came and met us personally as well. We couldn t have been treated better! We are definitely Toyota people now especially after dealing at Red Deer Toyota!
Pleasure dealing with Red Deer Toyota! I am happy with the service, price and people.
I recently purchased a new 2018 Tundra, this now the 4th Tundra I have purchased from Red Deer Toyota in 8 years. I have been extremely happy all my dealings with the sales dept, and they have been nothing less then professional, and after my last purchase I would certainly deal with Patrick again. The 3 previous Tundras that I've owned have had every service and all other work done at Red Deer Toyota, and I will continue with this truck. In 8 years I have been treated excellent in the service dept. I have found all the staff are very friendly and professional!!!!
Fantastic customer service!!! Stephen Van Santen is all about customer service. Toyota is lucky to have such a calm and collected salesman. His advice and kindness saved me a lot of money and time.
Keep up the great service Stephen!!!
I ve already bought two vehicles from Toyota, and frankly I ve had an amazing journey. Great vehicles and awesome service!
Will at the Parts Counter is a Parts Ninja. Will is very knowledgeable and helpful. One time I ordered parts and was going to have a friend pick them up that day. Turns out the friend was going to stay the night. Will called me to double check if someone was coming as they were closing soon and he could put them in a drop off spot. You can tell Will cares about doing a good job. I love having a guy in parts that you know is going to order you the right parts. Doing an e-locker swap on 3rd gen 4Runner and you call Will up and give him the VIN and he is quick to tell you all of the info you need. Thank you Red Deer Toyota for hiring a Parts Ninja!
Super quick service even on a frigid day. Staff were knowledgable, informative and not pushy trying to sell things. I opted to wait and there was a nice clean area with a fair amount of seating, wifi, work stations and coffee.
My experience here was purely positive. Friendly, knowledgeable staff, and quality vehicles. Jathryn and Corey both were very helpful.
The entire process from start to finish was fabulous! I would highly reccomend salesman Stephen Van Santen, he was awesome to deal with, no sales pressure and very down to earth! I absolutely love my vehicle and will definitely use Red Deer Toyota again!
Ben at Red Deer Toyota was amazing to deal with. He answered our million and one questions, was patient and not pushy at all! Every time we went in, we were greeted by the ladies at the customer service desk and the rest of the staff. Super happy with our experience there.
Never shop with this dealership again! worst customer service within Alberta. Sales is only care about who actually want to buy and they refuse to provide test drive if you just come for service. Totally retarded! existing customers are potentially future customers again...If they found your toyota wasnt purchased through them (I bought from Mayfield toyota), they would ask why and not quite happy.First time bad reputation is from My colleague went to buy a toyota Matrix but nobody was helping her and laughing about her for asking promotion, then she went to ford bought a focus instead; She came in during Dec and of course there are some Christmas incentives.....Try a different dealership or brand!
We bought a 2015 Highlander and the staff was great and easy to deal with. Very helpful with all of the questions we had and made the whole transaction very fulfilling. I would go back to the dealership for sure. Bart, Corey and Jason were super.
Amazing experience! Staff was very accommodating and helpful. We were from Calgary and they made sure we felt at home. Thank you for your help!
Great service, friendly staff.
Would have been 5 stars but the RD Toyota website indicates that the oil change is $69, when it is $80.
I m fine with the price, but the website should give an accurate quote.
I ll be back without hesitation.
I had been to Red Deer TOYOTA years ago and left feeling disheartened. I went back a week ago as the other dealership I had been using did not have enough used inventory.
We were met by Stephan who was extremely professional, he listened carefully to what we were looking for and did not try to push us in a different direction. He was very patient and a super salesman! They have new management in every department and it really shows. If you wish to be greeted by professional and friendly staff, Red Deer Toyota is the dealership you need to see.
Would DEFINITELY recommend them!
I am left speechless by this dealership. Truly speechless. The following review is not an exaggeration of my experience. It is truly what I felt. I'm an avid car buyer and I can say that I've been to almost all the dealerships in the entire province. This dealership, by far, is a hidden gem in this province. The big city Toyota dealerships rest too much on their laurels and the fact they're pushing Toyotas out every day. The big city dealerships no longer care about customer satisfaction even when they say they do.
If you distill it all down, there are only really three good dealerships in Alberta. Red Deer Toyota takes the #1 spot. They literally, and I mean, literally moved heaven and earth to get me what I want. No exag. This is the truth.
They exude professionalism and kindness. I was treated with the utmost respect right from the very beginning and all the way to the end. They foster a family-like relationship with their clients and they made sure I was happy at every process even until delivery. At no point did I feel pressure from sales to finance. It was an absolute pleasure to buy a Tacoma from these guys.
I can truly say that they even beat my Lexus experience - and that's already saying something considering it's Lexus. It's not every day you can experience luxury-like service from a Toyota dealership and that's what I got.
Amy was just fantastic. Ryan was the MAN! Patricia made the money phase fun! That's right, finance people in this dealership actually make the buying process fun instead of being stressful!
I am truly grateful beyond words to you three and of course to the rest of your dealership for making it all happen. As long Red Deer Toyota maintains this type of service to clients, I wouldn't go anywhere else to purchase my future Toyotas! Thank you!
To anyone reading this, don't bother with Calgary and Deadmonton, go to Red Deer for your Toyota needs and look for these guys. They do not disappoint.
I recently bought Toyota Hybrid RAV4 Limited from here. I am very happy with the customer service I got from them. Mo was my product advisor. He is excellent person to deal with. He has excellent customer service skills. I will highly recommend him if you want to buy vehicle from Red Deer Toyota. Kudos to Mo, keep it up pal.
Amazing experience! I was driving through red deer and one of my tires was giving me problems. With a toddler and a dog in tow, they were friendly, fast, so helpful, and inexpensive. They even had a water dish and treats for visiting dogs and a play area for smaller children. If you ever need help, head for Toyota at Gasoline Alley!
I bought my 2020 Toyota Camry SE from Red Deer Toyota in April & I absolutely love it. There is nothing that I don t like about this car. Stephen is an awesome Salesman....no pressure at all & couldn t do enough for me to make sure that I was happy with my new Toyota. For anyone who is looking to buy a new or used vehicle, make sure to check out Red Deer Toyota where you will be treated like a valued customer & not just another sale. Impeccable customer service by their entire team!!
We have bought many new vehicles over the years.
This is the second time we buy one from Patricia Touchbourne and I gotta tell you, we love her, she is very professional, not pushy at all and listens to our needs. She made our transition go smoothly again.
We totally recommend Patricia from Red Deer Toyota. She has a 5 STAR RATING in our books!
Thank you so much Patricia you made our family very happy AGAIN!
Awesome service. Bought my dream truck. Stephen and the team took great care of me.
My son just financed his first vehicle with these guys. I must say absolutely happy with them. Not only did they get him what he wanted. They made his first big purchase easy. Thanks Again Stephen And team.
My husband and I just relocated to the area and were in need of a new vehicle. We honestly couldn't have asked for better service. We worked with Genaro and Corey to get our vehicle in a timely manner and let me say we are far from disappointed! Definitely do not hesitate to stop in!
In April 2019 my wife & I decided to buy our first truck to haul our new holiday trailer. Before contacting Red Deer Toyota, I searched online for reviews of their salespeople. We felt fortunate to come across Jathryn Chappelle s name because she was absolutely fantastic to deal with.
Jathryn quickly understood our family s needs & identified the trucks in their lineup that would best suit us. She was very knowledgeable about the Toyota inventory & discussed our options very clearly. At no point did she push us to buy a Toyota & she encouraged us to explore options with other dealerships. She never trashed other makes of trucks, but was confident that we would settle on a Tundra. We were given the freedom to test drive a truck without having a salesperson with us & we were encouraged to take our time with it; in fact, we were allowed to bring the truck home overnight to ensure it would fit in our garage. During a couple of our visits to the dealership we had to bring our two young children & Jathryn did an awesome job of keeping them entertained (and quiet) while simultaneously doing business with my wife & me.
The ONLY negative experience we had with Red Deer Toyota was that during our first discussion with Jathryn & the Sales Manager, we were asked if we knew anyone who had purchased a vehicle from them & we confirmed that we knew of two people. Several days later when we finalized a purchase, the topic of a referral never came up & we didn t realize it until a day later. At that point, we were told that it was too late to give the name of a friend who referred us there.
We are very pleased with our Tundra & we will absolutely buy our next vehicle from Red Deer Toyota & Jathryn. My wife will attest that at least twice a week I ll stand in the doorway of my garage just staring lovingly at my 2019 Barcelona Red Tundra TRD Sport.
Kay Cee in the Parts department answered my questions regarding my 04 Solara. She really knows her stuff go see her and get a true automotive enthusiast
I have two toyota's over a 20 year period, and both have come from Red Deer Toyota. The sales staff have always been wonderful, NO pressure to buy, NO hidden fees or shocking bills. Everything was up front and timely.
I take my vehicles in for service every half year, and I've never had a problem that couldn't be solved quickly and with my best interest up front. The drive in girls are great and quick to business, Andrea is pleasant and professional and will keep you up to date on what is happening with your vehicle. I appreciate the up front service and hope red deer toyota never changes!
I purchased my Rav from this location. My command start has stopped working and my local Toyota cant fix it without support from Red Deer Toyota. After being forced to talk to 3 different people I have had zero luck in getting any information. I'm very disappointed, I would not recommend them. Once you drive away they don't care anymore.
Sales staff great, service not so good. Problems every time I go! Put incorrect lug nuts on wheels creating safety issue, and now another hour wait to correct? Not performing to the high standard expected of a Toyota dealer
Professional efficient friendly excellent waiting area
Thank you service department special shout out to Bill. I wasn't there but I heard you're very patient and got my mom back on the road. Keep up the good work Red Deer toyota and you got my business!
Had a great experience at Red Deer Toyota! Pat was excellent to deal with along with Jamie in finance. Pat was very knowledgeable about Toyota vehicles and would definitely continue to deal with her in the future. Feels great to belong to the Toyota family!
Had wonderful service from beginning to end. Highly recommended to visit if your looking for a new vehicle. No hidden fees, no hidden surprises. Great staff and a very friendly salesman named Mo! When you're there ask for him! He's the guy you want! No pressure no nothing except making his customers happy. Thanks Mo and thank you Red Deer Toyota !
We just got our new car from them and we are really satisfied with everything. Genaro and Dawn really helped us and explained everything to us. We got a good deal. It was smooth transaction and we are really satisfied with the experience. Thank you Red Deer Toyota.
Exceptional customer service! As a first time buyer I was very intimidated going into the process, but I actually had a great experience here. Amy really went above and beyond to make sure I had everything I needed, and I appreciated the no-pressure approach. Big thanks to her and the team at Red Deer Toyota. Will definitely be recommending them to friends and family it was well worth the drive up from Calgary.
I've had my Toyota pick up in to Red Deer Toyota twice now and my service rep Charlotte has got to be the BEST customer service rep I have ever dealt with. She is conscientious, knowledgeable and understands a customer's needs. As long as shes there I will always take my vehicle there. I had to get a part for my battery posts about 10 years ago. I walked into parts and as it was part of a recall they gave me the part and I was on my way. The best dealership in Central Alberta. You wont be disappointed.
We recently purchased a 2019 Rav 4 Trail from Red Deer Toyota. We love our new Rav 4! Our sales person Stephen was excellent! We would highly recommend him to anyone in the market for a Toyota!
This dealership is awesome! I dealt with Jathryn, she is an amazing sales and finance specialist. She was quick to respond to my texts and phone calls.
I also dealt with Corey, financial Manager, and Ryan, General Sales Manager, they were both respectful, helpful and on top of everything.
The day I singed, is the day I drove away with my Tacoma, they where fast and thorough.
I love my Tacoma, I will definitely be going back to this dealership for all my other future purchases.
you think would expect professional service there, but no...
Waited around for 20 min and no one said anything to me at all. Hire new staff, cause the ones you have now suck...
I can only say that we have had nothing but top notch service from Toyoto in Red Deer I think Bart Neil and Andrew are very knowledgeable We would by there anytime.There smile and the service was awesome.the prices are good and showroom was clean. They go that extra mile to try give warranty on things that are past warranty date Keep up the good job you get a 10 out of 10
Please look at the pictures before reading this. Took my 2005 tacoma into the service department in November and they told me my cab mounts need to be replaced. Decided to get a second opinion and went to a collision shop in Red Deer and advised me that your truck is unsafe to drive because of the rotted out frame. The long story short is that they should of replaced my frame when they inspected it a year and a half ago.I hope that toyota will step up to the plate and do the right thing. Either way a frame should not deteriorate to the point that it is undriveable after 15 years. There are probably many people in my situation. This is a picture of what a frame looks like at 15 years on a tacoma.
Followed up with Toyota and they would not consider replacing my frame. I will never deal with this organization. Red Deer Toyota should of stepped up to the plate but they took the low road.
I was very impressed with the new dealership. ""SHANE"" was very professional, courtesy and full of info on the vechile I was looking for...
Our kids loved the 4Runners and want to thank ""SHANE"" for talking my dad into these suv's. Thx again for your time on the sale, Have a great summer....
We bought our first used car from here on Aug 29, 2020. It's 2017 Hyundai Tucson SE.
We got a warm welcome by Amy (product advisor) and Ti ( used car manager).
Amy was in touch with me since last one month and she always send me photos, new update, details about any car I enquired from her. She is cheerful, patience and amazing product advisor. Lacy the finance manager was also nice lady, helped us in filling paper work. Even she arranged the delivery of car to Calgary from Red deer.
Its wonderful small SUV front wheel drive with remote starter, backup camera, moonroof, power driver seat, new set of tires, mileage is little high 150K but we are assured by Ti that if anything major happens they will take care of it, what else a customer needs. That's a huge relief for you, specially when buying a used car.
Spacious dealership with all amenities for the customer.
Staff is very welcoming.
I will recommend this dealer ship to buy a new or used car to my family and friends.
Purchased a Toyota Sienna from Jim Brown in Spring 2009. Was informed that the Nav System and Back-up camera from Toyota's factory would take too long. So I was "up sold" to an after-market system by Mr. Brown which they installed. This was to save us $1,000 on our purchase price. To date, I've lost over $2,500 in income due to 4 separate appointments to get this "great system" fixed. They haven't charged me anything, but the time and billable hours I have lost shuttling back and forth to deal with this has cost me more than the system was worth in the first place! Not impressed, and will never buy from them again. Update July 20, 2011 - still not fixed, going for appointment number 5!
Jathryn is incredible! She made me feel completely comfortable about any concerns and is extremely knowledgeable about any questions and thorough on her responses. I highly recommend her at Toyota
I want to give a shout out to Brent at Red Deer Toyota. He listened to my story and I could tell as he repeated key things back and from there offered a few different vehicles to try. Brent took extra time to work with us as he knew we were struggling between two styles of vehicles. Although we did not purchase a Toyota I would still like to say how wonderful Brent was and if you are up at Toyota Red Deer definitely seek him out. You won't be disappointed
Fantastic service and sales. Bought our Camry here 2 years ago. We always get it back clean and washed. Thank you so much for your hard work. Appreciate the friendliness with all staff members.
Ryan Dandurand is always going above and beyond to help out!
Best dealership. Love the way how they respect their client. Sales Manager Ryan helped me alot to buy my favourite SUV. All team members went extra mile to bring down my monthly payment.
Thank you so much Genaro, Jamie and Ryan.
I have spoke to Amy Larsen many times and she knows her stuff!! She is very friendly and honest and I trust she'd get me the vehicle that is a perfect fit.
I have been dealing with Red Deer Toyota since 2007 and they are a great crew to deal with.
Just bought our first Toyota at Red Deer Toyota and it was such a great experience, super easy to deal with and very knowledgeable! Will definitely go back! #RDT
Always a great experience at Red Deer Toyota. The service people are friendly, informative, and professional, and the work is always timely. Highly recommend for all your Toyota needs.
If they fo what they are talking about an i drive off in new car, im going be very impressed!!
Nice place , just bought a new car today special thanks to Corey and Stephen . Cheers guy .
Patrick
Took our 4 runner for maintenance check here but they did not check the air filter.
Had the best experience at Red Deer Toyota! Stephan was amazing to work with would highly recommend him to anyone looking to purchase a new vehicle!!! The rest of the staff who helped with the purchase were equally amazing!
We couldn t have had a better experience at Red Deer Toyota. From the moment we walked into the dealership our sales representative, Stephen, made us feel comfortable and genuinely wanted to find us a vehicle that would be perfect for us. He was very knowledgeable about all of the Toyota products we were considering. We didn t once feel pressured and our experience was very relaxed. The sales manager, Ryan, was exceptional in dealing with our trade in and ensuring the vehicle we were purchasing was exactly what we wanted. Once our new vehicle arrived, Stephen went above and beyond, showing that he cared with his follow up and his personal touches including marking important pages in our owner s manual for us. It was very easy to make the decision to purchase our new vehicle from Red Deer Toyota and we couldn t be happier. We will definitely be long-time Red Deer Toyota customers and would recommend the dealership to anyone!
Had my vehicle in for an interior repair on my door, after receiving the vehicle back we noticed some dents on the outer door. contacted service manager dean and explained the situation, there was zero hassle and the door was repaired immediately. bottom line is mistakes happen, this was not due to poor workmanship, but a mistake. they backed their work and stood by there technicians. a respectable place to deal with, I will be back.
First and foremost this dealership has come a long way from where it was 5 years ago. They have a very good inventory, with lots of options. They also have new staff and mangers, which is great.
Myself and my family have been buying vehicles from Red Deer Toyota since 2006. We have purchased 11 vehicles in total, with lots of service work. We almost switched dealerships last time due to terrible management, shady environment, and not concered about customer loyalty....
Buying a vehicle should be an easy process these days, considering everything is online now. Sales guys have it easy these days. Red Deer Toyota sometimes forgets what customer loyalty is.
We just purchased 3 vehicles from Red Deer Toyota in the last 2 months, and we had a sales guy that I will remain nameless. The sales men told us our vehicle was going to be ready this afternoon, and that detail just grabbed the keys. We drove by the dealership 4 hours later and our truck was sitting in the same spot still
With dust on it.... We then went inside to consalt our sales guy and the GM, the sales guy Then told us that he never gave us a time to when the truck was going to be done... Clearly he was lying right to or faces. We then argued for 10 minutes in the show room. WHAT A JOKE. When your spending $160,000.00 you would expect pretty good service wouldn t you?? We sure did not ! It was a head ache!
For the last time Red Deer Toyota, Get your S*** together!!!
Focus on Customer Service, Loyalty, and honesty!
I bought my car here. And Don was vary good to work with. He is the guy to see if you are looking for a Tacoma.
I had a great experience with Red Deer Toyota. Staff were friendly especially Genaro and Ryan. They truly care about the customers.
Our previous product advisor had retired. Stephen then provided the same quality of service that we are accustomed to at this dealership .
His eagerness to satisfy the customer is appreciated as we have made another purchase at Red Deer Toyota.
Awesome experience purchasing my 2018 Tundra with Red Deer Toyota. I drove up from Calgary specifically because I knew I could trust the new GM. I have purchased vehicles from other dealerships he has run in the past. My salesperson Stephen was extremely professional, very knowledgeable and super low pressure which is so important to me! I got a GREAT deal on a great vehicle. Exactly how it should be. Highly recommend RD Toyota!
Best vehicle buying experience ever. Jathryn was very knowledgeable about her product, always quick to reply and willing to negotiate. She even had me picked up from the airport and personally drove me around RD to get the insurance figured out. There was never and "pressure to buy" and the whole transaction was full of laughs. I will buy from them again.
Top notch service. Easily the best vehicle purchase experience I have ever had. Friendly, helpful people from the moment you walk in the door. Excellent, knowledgeable salespeople and no high pressure tactics.
I am very disappointed that I was charged $75 to re-diagnose a problem with my van's door this morning after having it looked at by them 5 times since 2012. The "funny" thing is it was paid for with a $75 credit from my last bad service experience when they "forgot" to give me the sale price for a wheel alignment.
Absolutely appalling salesmanship and dishonesty at this place. While speaking with our salesperson was a decent experience, their "management" team, a term I use very loosely because I can't believe if they can even manage tying their own shoe laces, are dishonest, condescending in response, sleazy and signify every sales stereotype that is known. We will take the extra time and visit other Toyota dealers for our purchase and am adamant that everyone else do the same.
Awesome people and dealership. Everyone we spoke to was amazing, polite, helpful.They genuinely care. We spoke to Trisha on our way there and when we got there she worked hard to ensure we got the vehicle we wanted. They were very flexible too with out requirements. We had searched other Toyota dealerships in Calgary and Edmonton but the efforts we saw with these people were phenomenal.We got a fantastic red Tacoma and we will not hesitate to recommend them all very strongly. Thanks also to Ben and Jamie as well as their awesome manager . Good job guys!!! Ed
Dealing with Ben was terrific and I left feeling like we got a really great deal. We love our Highlander and our experience here was really good. The free Detailing included in our first service appointment after the sale was particularly impressive.
Brought my 1992 Toyota for an out of province inspection at 10am, and the car wasn't ready for pickup until 3:30 pm. This service should take 2 hours. When I came to pickup, I was hardly acknowledged, and it felt like they just wanted to receive payment and see me off. The standard of which my vehicle was assessed seemed very high given the year, and some of the issues quoted on the inspection were in my opinion not to do with the safety of the vehicle. They also performed a 'complimentary wash' without asking first, as I would have said no would I have known. I expected better treatment, therefore I may not take my Toyota's here again.
Disappointed with the lack of professionalism, communication, compassion and customer service.
My car broke down in Red Deer today & Bill from the service department helped me out & got me back on my way to Calgary in a short time. Amazing customer service!
That was the best car buying experience we ve ever had. Amy the product advisor and Ben was very welcoming and knowledgeable. Thank you Red Deer Toyota
Overall great experience. The original purchase of our vehicle and the subsequent required services have all gone well. Red Deer Toyota is a well managed, clean and efficient dealership.
We have found their work to be thorough and always completed within their time estimates. The staff is extremely friendly and they all go out of their way to be of assistance.
I won't say that we haven't encountered a single problem or issue, however they have always stepped up and come to very reasonable and acceptable resolutions.
I can say that we have never had a better dealership experience.
Tony is a good salesman, he is friendly and professional. By the way, their manager is very handsome
Always helpful. Salesman remembers me by name and give time to chat.
Went to Toyota this morning and the salesmen couldn't answer any of the questions I asked him, spoke with the manger as well and I think he might have been even more useless! I drove up to Country Hills and bought my new Rav, what a difference when you deal with people that know what there doing!
Take my advice and stay clear!! Save your time go somewhere they know what there doing.......
Thank you Stephan! Your help and kindness was invaluable. We would have zero hesitation in recommending you to help anyone with the purchase of a new vehicle. Our whole experience was great, from top to bottom! Love my "saddle shoe" Yaris car!
What a friendly and welcoming place...called in from 3.5 hrs away and made the deal...the truck was exactly what I wanted and the transaction went smoothly and without all the runaround I'd experienced at other places before...great job...I will be back!
Great service. Prompt and done quickly. Good follow up communication
reddeertoyota.com
