Brought my 1992 Toyota for an out of province insp...

Brought my 1992 Toyota for an out of province inspection at 10am, and the car wasn't ready for pickup until 3:30 pm. This service should take 2 hours. When I came to pickup, I was hardly acknowledged, and it felt like they just wanted to receive payment and see me off. The standard of which my vehicle was assessed seemed very high given the year, and some of the issues quoted on the inspection were in my opinion not to do with the safety of the vehicle. They also performed a 'complimentary wash' without asking first, as I would have said no would I have known. I expected better treatment, therefore I may not take my Toyota's here again.