Pullman at Sydney Olympic Park Review

Lovely room , very welcoming, great staff and service..

We had a few drinks here before attending the ice hockey at Allphones Arena. The foyer is quite up market with an extensive wine list, however the beers weren't any more expensive than the pub / bar just around the corner. Our friends ate dinner and said the service wasn't great, however the presentation looked fantastic.

I honestly enjoyed my time so much here. My favourite part was the man (I never got his name) who did general customer service as well as valet work. Alway a smile on his face and a different colour outfit. An asset to the company!

No hassle, friendly staff, comfortable room, delicious meal. We had a late checkout of 12 and one room was ready when we got their early Saturday which we were able to use which we very much appreciated.

Nice place good facilities. Convenient parking available free for 2 hours opposite the hotel and around it.

Facilities were great. Rooms spacious and inviting. I recommend Pullman for gatherings, especially after events.

Room was nice, but restaurant could do with some improvements

Well maintained hotel. Staff was courteous and good.

Stayed here overnight in 2018 after seeing a show at the stadium, and really enjoyed our experience. Staff always helpful and the hotel very modern including our room. Excellent breakfast too at the downstairs restaurant. The only smaller downside was the valet parking, which after checking out took over 30 minutes for our car to be brought around, meaning we only just made our flight. The staff were very apologetic, with the situation seemingly a big queue of cars being brought around because everyone checked out at the same time. I would have much preferred to be able to collect my car myself in this situation. Other than this, our experience at the Pullman was perfect.

Lovely room size and presentation. Location centralised in Sydney Olympic park. Service is great, especially concierge Tahir.

Tidy rooms and very helpful staff. Restaurant was busy however the food was delicious.

Nice , high room with views.Spacious, very clean & comfortable.Staff all very friendly & helpful.
Breakfast was just ok , not really a patch on other Pullmans we have stayed at.

Staff were friendly. I thought the $39 you were charging for a a buffet breakfast was far to much even for a hotel. $5 for a soft drink is also crazy. Other than that everything was good

One of the best places I stayed till now.. plus great food..

Friendly staff and a great stay and the food is good

Great hotel. Great dinner. Disappointed with the lack of gluten free options at breakfast

As always, i thoroughly enjoyed my stay, & sure the rooms a awesome, but warm, helpful & friendly staff really set the Pullman above other places

Provided last minute accommodation. The clerk went out of his way to help.
The lift locked us in and would not go up or down. Tried the emergency phone which did not go through at 1st. When it did get answered they told us how to get the lift moving. Even though a very loud alarm was activated each time we used the phone, there was no reaction from outside the lift. Quite frightening and we where hot, exhausted and confused by the time we got out.
A helpful fellow that was waiting for a lift
informed said sometimes you have to insert your room card to get the lift to move. There were not any instructions to indicate this.
The room was comfortable a welcome relief once we got into it and we would stay there again.

Spacious, great view, and extensive pillow menu. Staff are excellent too.

Really lovely hotel. The staff were great and the room was very comfortable. Close to all local attractions. Great bar.
Thanks for a great stay.

Nice, friendly atmosphere. Enjoyed a nightcap with the wife.

Good rooms for people wanting to watch sport in the area otherwise no point staying there

Outstanding service by everyone in the team, great rooms, awesome location and by far and away the best beef nachos in town. Everyone has a smile!

The rooms were excellent, bathrooms fabulous- loved the big bath! Clean and quiet and a good size.
Service was however poor. The rooms were NOT available at 2pm, many people were waiting past the checkin time. The reception desk were however friendly and helpful.
Restaurant service was truly atrocious for dinner. Meals/ drinks were delayed and one didn't arrive at all and we had to ask repeatedly for it. We even received the wrong menus! The staff generally seemed inexperienced and untrained.
Frankly the service was probably the worst we have encountered in some time.

Beautiful room -spacious, plenty of room in the bathroom, great view from our window- couldn't ask for a better weekend away

Absolutely perfect service. Definitely recommended for a quick stay.

Reception was really friendly, room was super clean and the bed was very large. Great location about 2 minute walk from ANZ stadium

just checked out this morning, free room upgrade, staff very nice and friendly. room is super clean. everything perfect!

Parking was a problem , otherwise everything else was ok.

From the moment of stepping out of the elevator from the car park to checking out you couldn't have a better experience at a hotel.

Best sleep I've had! Free dinner and breakfast as well

actually i was transferred to another room but the receptionist have asked me nicely and politely and its something that you cant refuse with the same treatment of customer service. it was because of the other guest had medical problems and the other guest is not ready to move out so i had to give way and that is because of good customer service but other than that im still satisfied . The staff and guest thanked me and appreciated what i did. But other than that very good staff and customer service 5*****.

Fast, friendly and efficient check in and out; prompt bar and restaurant staff with a great vibe; exceptional cleanliness in the room with spacious, oversized bath and shower facilities; brilliant location to concert events; underground parking you can access without requiring valet. I'm appreciative of the unexpected turn down service and exquisite chocolate before bed, giving such a special feeling, leading to a beautiful sleep in cosy beds.

Such a great hotel. Very modern, friendly and professional.

The stay was fine.
We requested a room away from the lift and when we arrived our room was as close to the lift as you could get so this was disappointing.

Amazing view
Incredibly convenient location
Wonderful customer service
Amazingly comfy beds
What more could you possibly need?

Always very friendly and helpful staff. The concierge is brilliant.

Great meals (and discounts available if you are an Accor member)

Pretty luxurious hotel in The burbs of Sydney.. great location if you have meetings at Olympic Park

Great food and friendly service with a smile. Very welcoming and a great place to have breakfast. The only let down was the coffee wasn't great, but overall a great experience.

Parking was a nightmare, no information about how to find the parking was available, self-park bays were minimal and we were forced to use valet parking for lack of other options. Wouldn't consider it five star.

A high quality hotel with great service and even more amenities. Home bush doesn t have a large amount of traffic but it can provide Central access to the local region. Great views no matter where you are in the building!!!

Great Hotel and Location. Facilities were very clean and most of the staff were friendly.

Fantastic service, excellent amenities and brilliant location. Will only ever stay at the Pullman when at the Olympic Park region

The location was perfect for us to attend an event at the Howie pavilion.
Your staff were all very friendly & helpful. We enjoyed dinner in the restaurant both evenings as the options nearby were pretty limited and seemed to be for a younger crowd.
Keep up the great work.

Couldn't ask for anything more. Great from the start

The folk at the front desk were most accommodating. I appreciated them getting fruit for me (compimentary) when it wasn't available at the local shops.

Great service, but needs more in room dining and entertainment options. No movies and late night room service limited

I have been here with my colleagues and enjoyed the food - burger is nice in particular

Really nice place but the bar shuts at 10 - ridiculous!

very happy
excellent accommodation and quality staff

Great beds and rooms are very nice. One star removed as shower lacks pressure.

Lovely room, great meals. Staff who were willing to please or assist.

Offered free upgrade to gorgeous suite...wonderful friendly staff...5 star hotel in every way...will always be our choice if going to Olympic Park or surrounding venues....second to none plus valet parking :)

Great Meeting rooms and the observation deck room is great for work functions

Friendly reception, easy parking, great hotel facilities, huge room and close to everything -parking, trains, food, all venue's within easy walking distance.

These guys rock. Made us feel so welcome. Highly recommend.

It is always a pleasurable experience to stay at the Pullman from check in to room standard and food quality. The only thing I was disappointed with was the restaurant service in the evening. The service at breakfast was exceptional in comparison. There seemed to be no system in place for seating customers created by no communication between staff or the use of a wait list.

On arrival and check in, we were upgraded to the Executive suite and later upon returning to our room there was a complimentary bottle of wine as it was my birthday weekend away. We also received very friendly, attentive and delightful customer service. Joe was also brilliant. Thank you for such a pleasant experience - will be staying here again on our next return to Sydney Olympic Park and recommending you to friends/family. Thank you!

Great service from the entrance crib the concierge and continued with the rest of the day