actually i was transferred to another room but the...

actually i was transferred to another room but the receptionist have asked me nicely and politely and its something that you cant refuse with the same treatment of customer service. it was because of the other guest had medical problems and the other guest is not ready to move out so i had to give way and that is because of good customer service but other than that im still satisfied . The staff and guest thanked me and appreciated what i did. But other than that very good staff and customer service 5*****.