Nola Grace

Review of Pullman at Sydney Olympic Park

Provided last minute accommodation. The clerk went...

Provided last minute accommodation. The clerk went out of his way to help.
The lift locked us in and would not go up or down. Tried the emergency phone which did not go through at 1st. When it did get answered they told us how to get the lift moving. Even though a very loud alarm was activated each time we used the phone, there was no reaction from outside the lift. Quite frightening and we where hot, exhausted and confused by the time we got out.
A helpful fellow that was waiting for a lift
informed said sometimes you have to insert your room card to get the lift to move. There were not any instructions to indicate this.
The room was comfortable a welcome relief once we got into it and we would stay there again.