poltronesofà Review

Very bad they do a lot of advertising, but they have a very bad organization.

bought in October 2019 yet to be received !!! bad service, impossibility of telephone contacts (who knows why?) no answer to e-mails! Maybe available for September 11th because first they have to change the windows !!!!!
appearance matters more than substance! (nice assistance, unfortunately if you do not indicate at least one star you cannot publish the review)

I went to this place for a job interview, well ... Really nice, as soon as I entered I immediately breathed serenity and tranquility, despite being there for a job interview. Too bad that after the interview I did not even have an answer as to how it went ... Hence my negative opinion, not so much for the sofa armchairs brand but for the seriousness of those who, after having done 400 km of road, he didn't even bother to tell me the outcome of the interview ... It doesn't matter, it had to be like this.

Good and clear prices without tricks and excellent product quality

Cursed the day I bought these people, they are careless, after 1 month the sliding of the TALZANO sofa comes off, for assistance I had to send videos and photos to the shop (which also has an email that does not support attachments ) and after 1 month the piece arrives at the logistics but now delivery cannot be made because 1 document is missing from the head office !!! But nobody knows what document is being kept and nobody knows how to call the headquarters !!!! Do we realize in 2020 ???

I do not blame the store in via celio Milano since I think the problem lies in the organization. Delivery scheduled for mid-January and the seats are delivered on March 9th. 2 different delivery addresses were specified and the couriers had indicated only one address on the delivery note. In the days before, the call center, in the face of the unavailability of receiving the first proposed date, had also feared a surcharge of 50 euros. In the shop where I bought (1500 euros) the responsibility is unloaded on the call center and the courier but in fact it is sofa armchairs that must take responsibility in the first place also for the adventurous claims of 50 extra euros for delivery.

People of an aroganta never seen.
They speak to you with indifference and spite

The seriousness or problems with conveyors that are of the out of disrespect is there is absolutely nothing missing

All ste promotions that end on Sunday, then resume! The consumer feels cheated

Large shop with huge choice of sofas, large parking area, possibility to finance the full amount.

I am not at all happy with my sofa bought at the Piacenza site on October 10th last, since ten days it has been in logistics and I am unable to deliver it. Make less publicity and respected terms.

The advertisement of May 1 said that you were open and instead nn was so .... disappointed

Unreliable company ..
Unreliable outlets.
Looking at the share capital, with all the stores that have around Europe 250,000.00, the thing is to "think" .... !!!!

I purchased a sofa on September 13th and was due to be delivered the first week of November. We are in mid-December and still nothing. The assistance never replied to the emails I sent to her and in the shop they get along saying "I assure you that it will be delivered next week".
Shameful! Bad publicity!

Purchased a sofa in the shop of the I Portali San G. La Punta (Ct) mall, for more than a month we have reported the breaking of the handle that raises the footrest and despite the diligence of the shop employees, More

They are misleading advertising to mean that the product is made in Romagna but it is not so 3 months of waiting to then have sofas not at all the same as those tested. Poor product and uncomfortable sitting very hard to get up with back pain every time ...

But what company are you ?! How is it possible that customer support is non-existent? Bad !!

order made on 9/1/2019 at the point of sale Poltronesofa Antegnate (BG) a sofa + ottoman with indicated delivery in 7 weeks. So far 16 weeks have passed but I am still waiting for the delivery of the order. Every time I go to the Antegnate store I get vague answers and often contradict each other. They are still unable to tell me when they will deliver the sofa. I feel taken for a ride and I think their behavior is improper and not very serious. I ask for immediate delivery of the order or alternatively the cancellation and return of the deposit.

It is only open when they have the "fuori tutto" offerings. From Monday to Friday, only offices open from 8:30 to 12:30, from 14:00 to 18:00.

Bad experience, bought a few years ago the model "Farnetto" 30% and made from cardboard repeated cardboard pressed in particular the armrests practically breakthrough after a few days from the purchase (1010 euros) .I requested assistance and have withdrawn the sofa x repair it holding him about 2 months, returned from the repair after a few weeks broke down again I request assistance at home I get a repair worker say ... say the sofa but after a week yet, I gave up and after a few years being still in warranty I preferred to call at my expense a true carpenter will come at the end of the month. I asked for a spare for the cushions and the structure asked me 500 euros baaaaa, I attach photos

BRAVI ONLY IN WORDS !!! Non-existent assistance, since January I am waiting for me to come and replace the sofa which immediately after delivery had a stitching defect ... 3 thousand euro leather sofa.

Hello or bought this sofa at the gates of Catania or sent two imeil and no one answered to call for tel. tell me to make a film that the sofa creaks as if maybe a battered car was used only once and you can not sleep More

I went to pay for a purchase made at the fair, the ladies at the entrance were very friendly and helpful.

Faux leather sofa after just two years despite the use of the sofa cover, the coating is completely crumbling. After two years, here is the result

Shame .. Background sofa after a few years. Claimed, called, no response, no assistance or warranty. To be discarded after 4 years. Don't buy sofa armchairs.

on 14/07/2020 I purchased two lonigo 3 seater leather sofas at your branch in cesena via del mare 154. I paid 147 euros for transportation while your advertisement talks about free transportation. Ms. Alessandra D asked in the second instance spoke to me not clearly about discounts at 40 instead of 50%, but in any case the accounts do not return or the advertising is incorrect or the lady was not aware of the offer. I would appreciate an answer Thanks