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A
4 years ago

I just purchase a new car from DCH Honda of Paramu...

I just purchase a new car from DCH Honda of Paramus. My Sales Consultant Osvandy Arias was very patient and went out of his way to find me a car that was no longer on the lot. He answered all my questions and I had quite a few. He was very knowledgeable about the variety of Honda Cars and provided useful feedback. I also had a positive experience with the Sales/Financial Consultant Paul Park who explained in detail my financing and car options. He answered all of my questions and listened to me when I explained how I would be driving my car. Thank you DCH Honda of Paramus.

A
4 years ago

my family and i are very very happy whit the exper...

my family and i are very very happy whit the experience from DCH HONDA IN PARAMUS. we went just to see a car the we like and we end up buying the car. the excellent help from edwin, sean, and john medrano was the best i highly recommend them the are very professional and pacient and they are there to help the costumer and make them happy. i will send my friends and me and my family will definitly keep buying for them in the future.
thank you. you guys are the best

C
4 years ago

Wael and Adolfo Marte made things very clear and e...

Wael and Adolfo Marte made things very clear and easy. Process was smooth and excellent getting my new accord. I definitely will recommend to all friends and family to come to DCH Paramus. Thanks you guys

J
4 years ago

Bought a Honda Pilot at DCH a couple weeks ago. Ha...

Bought a Honda Pilot at DCH a couple weeks ago. Had a very positive experience. We dealt with a sale representative by the name of Alex Bernabe; he was very professional, honest, and helpful and he did a really thorough job of going through all of the vehicle functions and features when we picked up the vehicle.

J
4 years ago

Worst car shopping experience to date. I've been w...

Worst car shopping experience to date. I've been waiting 2 days just get a price quote and mileage of a vehicle advertised on their website. After taking my info I never heard back from this dealer and they never called me back. Had to call them several times for them to give me the info I ask them for in the first place (the mileage on the car they were selling and the price) I mean shouldn't a dealer know that? How disorganized is this place? Then today I called in early in the morning to negotiate the price on the vehicle after finally calling and getting someone who took the time to find out for me and I haven't heard back from them since. I'm not wasting my time again calling this place and therefore have no reason to step foot in this dealership to purchase anything. Aside from the fact they want $5,000 above market value for their 2016 Honda Accord Coupe with 2 years of depreciated value and with 1,500 used car miles on it currently being used as the dealership managers knock around car for the past two years I'd say this place is rather delusional. I was ready to buy a new car from here before the weekend. However, this experience really turned me off from them. They really wasted my time with their disorganization. It's like they don't know how to sell a car to someone. I wonder how much money this place must lose because of this dealer not having it's stuff together. AVOID! Take your money and invest your time in a dealership that actually considers your needs as a customer. Not one that gives people the run around and can't answer basic questions about a car they are selling. Also who in their right mind would pay $30,000 for a USED 2016 HONDA Accord with 1,500 miles? It's a Honda not a BMW.

J
4 years ago

i leased my first car here 3 years ago, a honda ac...

i leased my first car here 3 years ago, a honda accord coupe. Now, 3 years later, i have leased another car from them. My sales person, Paul Park, has been there for me day and night, and would answer any questions/concerns I had. I would highly recommend coming here to get your next car, because I know where I will be again once my new lease is up in 3 years.

A
4 years ago

I went to this location with my wife in order to b...

I went to this location with my wife in order to buy a new car for a large family. As English is my second language I usually have a difficult time finding someone who has the care and patience to assist me fully. While at DCH Honda Mr. Osvandy Arias was not only helpful he was honest and never once felt pushy. I give this dealership and Mr. Arias 5 stars. If you need to buy a car look for Osvandy Arias 10/10.

J
4 years ago

I bought a used, 2011 Honda Odyssey there in Febru...

I bought a used, 2011 Honda Odyssey there in February of 2014. The car has had its share of issues and being a long time Honda customer, this was new territory for me. Anyway, we took the car in this week with a host of issues. I spoke to Frank in the Service Department and expressed my extreme disappointment with the number of issues. I may not have been very pleasant about it either. But Frank handled it with great diplomacy. And then he went the extra mile to make sure that the car was returned to me in perfect working order. He made sure the things that were covered under warrant and even a couple that weren't, were taken care of. So, while the jury is still out on my used Odyssey, the service department here has stepped up in a very big way and has won me back over.

M
4 years ago

Wow, best experience leasing a car. Great price, e...

Wow, best experience leasing a car. Great price, exceptional service. highly professional salesperson, John Tavarez. Manager Lenny is the informative, fair trustworthy. Thanks DCH..drove away w, new car..

A
4 years ago

This was my first experience with DCH Honda, my sa...

This was my first experience with DCH Honda, my sales consultant, Freddy, excellent customer service. This guy did A LOT for me he went above and beyond to make sure I was satisfied, really appreciate it. He has a great vibe and felt welcomed and comfortable. Super professional, respectful and amazing person. Even after the selling process, he followed up with me to make sure everything was fine with my vehicle!. DCH honda give this man a raise well deserved. Appreciate this great human being, definitely recommending this wonderful person to everyone i know. Thank you for everything Freddy.

R
4 years ago

I just got my first car today because of Danny. HE...

I just got my first car today because of Danny. HE DID AN AMAZING JOB AND HE IS EXCELLENT!! Danny explained everything thoroughly and you can tell he cares about what YOU want. John, who works in finance, did an amazing job as well. I'm so happy with my brand new fit. I highly recommend this dealership!

K
4 years ago

David Kim is the best sales person I ve ever met! ...

David Kim is the best sales person I ve ever met! I ve got a brand new CR-V and he literally worked through every step that I needed when my credit score was not ready for financing. He is so knowledgeable and responsible. You ll not regret if you choose him as your sales person. Wonderful experience at DHC!

j
4 years ago

Recently purchased my car with Dennis Estrada, gre...

Recently purchased my car with Dennis Estrada, great salesperson, very helpful with the entire processes. Just went in to look at the cars by the end of the night I left with my new Certified pre-owned Pilot. DCH great staff!

h
4 years ago

Abel Fermin help me out with a nice pre-owend 2015...

Abel Fermin help me out with a nice pre-owend 2015 Honda accord with a great value and low mileage. He showed me everything in detailed . Great guy to buy a car from . Thank you Abel Fermin it was a pleassure

L
4 years ago

I came to DCH based on a high recommendation from ...

I came to DCH based on a high recommendation from a close friend to see Adolfo Marte. He exceeded every expectation I had. He made sure to make me feel extremely comfortable with the car buying process and listened to all my wants and needs. It felt more like a genuine exchange between people instead of a sales negotiation. I will highly recommend him to anyone who asks.

V
4 years ago

Went to Honda knowing the exact car we were intere...

Went to Honda knowing the exact car we were interested in. Franklin Garcia was such a great help. He was more then willing to show us the cars we had interest in and worked with us in regards to payments. I definitely recommend Franklin if you re looking to buy a car. I ve had experience with Honda sometimes it s not the best but this one by far has been the best.

D
4 years ago

Came to DCH to lease the car after seeing an ad fo...

Came to DCH to lease the car after seeing an ad for $130. After 3 hours they leased the car at $400 to my niece. I came to complain and they made me wait for a more than a hour. DcH said she signed and Honda financial has closed the lease and they can not do a thing for us.
It is not right for a dealer to sell/lease the car to those with startup credit. I don't know DCH and Hinda Financial operates but not having a grace period for people buying/leasing a car like other car makers is not good. Hopefully people should be aware of this situation and watch out for Honda and DCH in Paramus.

P
4 years ago

In general the staff was very friendly, the place ...

In general the staff was very friendly, the place was clean with a welcoming atmosphere and it shows that customer satisfaction is a top priority for DCH Honda. Me and my Wife were assisted by Ray, who spent all the time answering any questions we had, road testing the cars, and made sure that all of our concerns were addressed accordingly. We re very happy with our new CRV and would definitely recommend DCH to anyone who is thinking about buying a vehicle.

Thank you Ray!!

Peter

J
4 years ago

It is always a pleasure working with Alex Bernabe....

It is always a pleasure working with Alex Bernabe. Over the years my entire family has purchased over 20 cars from DCH Honda and we keep coming back because of the great customer service and experience that we receive from Alex Bernabe. He is incredibly friendly and always goes out of his way to make sure that we get exactly what we want so that we leave more than satisfied. Thank you again Alex and we will definitely see you in 3 years when the lease is up!

N
4 years ago

Dennis Estrada was amazing from beginning to end, ...

Dennis Estrada was amazing from beginning to end, he was very helpful and honest most of all. He made my first financing amazing I would definitely recommend my family and friends to come see him personally anyway thanks again!

w
4 years ago

My Sales Consultant Alexis Dilisio gave me an over...

My Sales Consultant Alexis Dilisio gave me an overall phenomenal experience from beginning to end. I am more than satisfied with the overall process and information he presented to me. I have been to plenty dealerships in the greater NYC area and can honestly say that this is the best experience thus far. Alexis was, courteous, knowledgeable and professional throughout my entire customer experience. Not only did he make me feel comfortable, he listened to my wants and needs and did not try to alter them to make a sale. It is without reservation that I highly recommend Mr. Dilisio if you are in the market for an automobile. Buy whatever he is selling!

J
4 years ago

I had an excellent experience. It was my first tim...

I had an excellent experience. It was my first time purchasing a new vehicle and I was a very smooth process. Freddy helped me a lot I got the car I wanted and with his help I stayed on my budget. Very friendly and helpful stuff.

A
4 years ago

Excellent service. Excellent facilities. Joe Engla...

Excellent service. Excellent facilities. Joe England helped connect my phones Bluetooth to my car when no one else could. He was patient and very helpful. All three of my family's cars have come from here. Five stars!!

M
4 years ago

Osvandy helped me tremendously with finding the pe...

Osvandy helped me tremendously with finding the perfect car! Thank you to DCH Paramus and Osvandy I got the car I wanted with all the features I was looking for. Highly recommend this location.

j
4 years ago

I always go to DCH Honda for any problems with my ...

I always go to DCH Honda for any problems with my car and every time I get something done I always go to Frankie he was very helpful and always made sure I was attended to and made sure I got out of there in a timely matter. Any time you need something done to your car Frankie is the guy you want to go to.

K
4 years ago

My sales guy Hamad was excellent. I purchased a 2...

My sales guy Hamad was excellent. I purchased a 2020 Honda Passport about 3 weeks ago and I love it! My overall experience with DCH Honda Paramus was excellent. I Pitched my deal and he made it work!!!! Went over all the features of my vehicle. Made me comfortable enough as to what I was driving out in. I called it with a minor detailing issue. Without hesitation Hamad got me over Laura Gonzalez who is the Customer Service Manager of the dealership. She immediately got me an appointment connected me with whom I needed to deal with to resolve my issue. Thanks to them I will definitly be back and recommend this dealership!

C
4 years ago

I've used Infiniti lease program for 10 yrs and ch...

I've used Infiniti lease program for 10 yrs and changed my car to Honda Odyssey for my family. And it was great experience with David Kim. He was patient with customer and I can tell he was definitely veteran. Only Cons were the finance guy who complained to David that he's been waiting for us long time and try to make us feel sorry. That was really uncomfortable and very unprofessional especially in front of customer.

z
4 years ago

Had to have CRV serviced for recall. Tried to have...

Had to have CRV serviced for recall. Tried to have done at the dealer I purchased car from. They could not see me. I went To DCH and they had me in and out within a hour. Very happy and I now have a new place to have service

J
4 years ago

Called numerous time to get the recalled airbags f...

Called numerous time to get the recalled airbags for my C-RV (that I bought from them) replaced. They said they needed to order them but they never called back and that was a year ago. I only remembered recently because Honda sent another letter to remind me. I guess they weren't making any money on this work, just FYI..... POOR customer service if you ask me.

S
4 years ago

Ramon Crespo (also known as Ray) is the absolute b...

Ramon Crespo (also known as Ray) is the absolute best salesman!!! He was attentive, persistent and has great listening skills. Even when other salesmen would say NO or offer a older/cheaper car; Ray made it happen and got me into a BRAND NEW car at a GREAT affordable monthly rate (and 3% APR); most people are paying way more than 3%. I m not sure how he did it but he made it happen and I m forever grateful. Even after I purchased the car he kept in contact with me to see if everything was good!

If you are in need of a vehicle please go see Ray!!! Don t worry about your credit; good or bad he will make it happen and you won t leave the dealership without a car !! Trust me!

E
4 years ago

Not only was Bree a fun and helping salemas she ke...

Not only was Bree a fun and helping salemas she kept us entertained, and throughout time she wasn't worried about how much I was spending but more interested in what kind of car I liked and only worried about me:) And Danny was so helpful as well, amazing care honestly. When we were waiting for the paperwork, she asked questions and kept conversation going making the time go by quicker and not stressful. Would highly not only recommend this dealership but Bree as a great salesman. Thanks to them I have a 2017 Honda Accord Coupe

r
4 years ago

More

N
4 years ago

I had a wonderful experience in DCH paramus Honda,...

I had a wonderful experience in DCH paramus Honda, millions of thanks Jenssy diaz for all your attention and patience, you are a very professional person in your work and I admired that a lot. Excellent everything, I have no complaints. Made the process fast and simple, got the best offer for me to go out that afternoon ... I'm very happy, thank you sooooo much Jenssy !!

M
4 years ago

Love this place. I currently Lease a Honda and go ...

Love this place. I currently Lease a Honda and go here to get my oil changed and other services. The cleanest and most comfortable place. Yes I can get an oil change somewhere else for 10 bucks or do it myself, but they go above and beyond and the overall Value is greater than what you pay for.

E
4 years ago

After 17 years of loyalty to a particular dealersh...

After 17 years of loyalty to a particular dealership in Bergen County, in January of 2019 and $$$$$$ later of repairs (some due to the technician's errors) and monthly visits to a dealership, I was disappointed to say the least. It seemed that every time I left this dealership, something else would consistently break just 10-14 days later. It was quite odd. Suddenly I noticed employees disappearing and new employees leaving frequently. The last straw was when I discovered that what I was being told from the service agent and what the owner shared with me did not coincide with each other. Then I tried Honda in Paramus. I rarely compliment service agents and dealerships but for the first time, I am happy to praise one service agent! Juan Cordon at Paramus Honda is different. He came highly recommended to me and I see why. He is "good people" and HONEST!! When my car broke again, and I could no longer trust my previous dealership and service agents, I went to Paramus Honda. Juan was not only incredibly patient and knowledgeable, but took a tremendous amount of time to make sure I felt comfortable and understood why particular repairs were necessary. He drove me by golf cart to meet Anthony (one of the Master Technicians) so that they could show me the issues with my vehicle. By the way, he also made sure photos were taken of the repairs for me. They took me under the car and pointed out the damages and then compared the damage to parts that were not damaged and explained the actual cost of the parts. Juan and Anthony did not have to go the extra mile. But they did and they continue to. They both wanted me to see for myself because of what I went through previously. By the way, Anthony is a fabulous technician and knows his stuff. Always ask for Anthony! Juan went to bat for me and regained my faith in Honda. He gained a new customer the RIGHT WAY, with honesty, care and sincerity. The fact is Juan Cordon is a great and HONEST person and really does go to bat for his customers. I would not go to anyone else. While I am sure the other agents are terrific, for me Juan puts in the extra time and effort to take care of his customers. I have had my car in for service a few times now.... still happy!!! One time, Juan noticed my car was not delivered to me and I was waiting a little longer than usual. Shortly thereafter, he himself went and got my car and drove it to me. Juan and Anthony are a great team!!!! If you are ever in need of service for your Honda, Juan Cordon is the person to see and ask for Anthony as your master technician at Paramus Honda!!!! 5 Mackay Ave in Paramus, NJ!!!!

L
4 years ago

This was my first experience buying a car, and Ham...

This was my first experience buying a car, and Hamad Deeb at DCH Paramus Honda made it the best experience for me. That day we went to 2 other Honda dealerships where i was very disappointed and discouraged, it seemed like i knew more about the car than the sales people did, they didnt really care about what i wanted, and they were not really helpful, they were just trying to sell. When i went to DCH Paramus Honda it was totally different experience. Hamad Deeb cared about my wants, asked me what features I wanted my new car to have, he wanted to make sure i'm getting the car that had everything im looking for included. He was also very knowledgeable and knew a lot about the car and its features. I read about the car and its features a lot before coming and thought i knew all of them, but Hamad showed me a lot of things that i didnt read about and didnt know the car had, he did everything to get my car for me as soon as possible. He spent a lot of time to show me how everything in the car works, helped me to set everything up after i purchased it, made sure i understood every step and left the dealership with knowing as much about the car as he did. My mom, who went to buy the car with me, has more experience buying a car and she never met anyone like Hamad, she was very impressed and happy about Hamad's knowledge, passion and willingness to help me, she almost bought one for herself. I was very happy with my purchase, i like the atmosphere and friendliness of people there and i will continue to service my car at DCH Paramus Honda. I would definitely recommend Hamad Deeb and DCH Paramus Honda to everyone, people there know what they sell. If i ever decide to buy a new Honda in the future, this is the place i would choose to do it.

J
4 years ago

This car leasing experience was the best I have ev...

This car leasing experience was the best I have ever had. Your staff was knowledgeable, and worked diligently to get me the car that I wanted, in a way that I could manage, with the best interest rate possible. Everything about the car I'm leasing was explained to me before I left, the car was detailed before we pulled off the lot. We were given information for contacting the dealership in case of questions or problems, as well as had our first maintenance appointment scheduled.

I would give every aspect of it a 10--from the sales to the receptionist to the surroundings!!! And the car is wonderful. Mr. Aldo Lora was a delight to deal with.

All in all, it was the least painful experience I have ever had purchasing a car, taking less than 3 hours from start to finish, and now I have a car I can count on to transport my family on a daily basis.

I'll recommend DCH Paramus Honda and Mr. Aldo Lora whenever our friends show interests in purchasing cars.

-Jack H.

j
4 years ago

Just left the Paramus dealership. My salesman was ...

Just left the Paramus dealership. My salesman was osvandy arias. So professional and he was very patient with me and my indecisiveness. He also did everything possible to work with my budget. I definitely recommend him for anyone looking for a new car. You ll walk out a happy customer like me.

J
4 years ago

I am VERY pleased with the purchase I made at Para...

I am VERY pleased with the purchase I made at Paramus DCH Honda! My salesman, Hamad Deeb, was wonderful! He worked with us on trade-in and new car price. It was my THIRD Honda purchase from DCH Honda. I have used their service in the past with regular maintenance and recall items. They were great providing appointments, friendly service, reasonable prices AND transportation to and from my house when I needed it! You just can't beat that!!!

M
4 years ago

Very unprofessional staff. I waited 45 minutes for...

Very unprofessional staff. I waited 45 minutes for a nitro fill tire replacement tire to be put on. Instead the service man is calling me asking questions that should have been asked 35 minutes ago. I have been here for almost two hours and still, don't know if the tire is going to be covered by nitro fill warranty. Just go to DCH Honda of Nanuet. The customer service there is amazing and very welcoming.

H
4 years ago

I would like to share my wonderful experience wit...

I would like to share my wonderful experience with john park .I had a hard time because l lost my first car,tucson since hurrycane ,sandy .I googled a lot before I went to the dealer shop.DCH paramus honda was the third place that i visited.I was tired of dealing a price and asking questions that I needed to know at that moment.He told me what I wanted to know and needed to know before i asked .Also he gave me a good price,no hidden fee that i really satisfied with . He cared even small tiny little things that i concerned.eventually I bought a cr-v 2013.I love my car and enjoy it very much. if you are looking for a person who you can believe as a dealer , I highly recommend John Park and DCH paramus honda .

N
4 years ago

I was referred to Diego Cozar, a dealer salesman t...

I was referred to Diego Cozar, a dealer salesman through a friend, I explained to him by phone what he wanted and in one day we were already doing business, when I went to the dealer everything was ready and everything was simple and honest. without hesitation, if I buy another Honda, his number is saved in my contacts.

Rafael Donado

A
4 years ago

I had went to get a service on my vehicle in Septe...

I had went to get a service on my vehicle in September for a recall. When the job was completed I was given a week up sheet what need to be done. There was faults info on what need to be done etc.high prices quoted. I had went to my mechanic and said there no further work had to be done that was listed on that paper. I try to call service manager related to this problem no calls back nothing. They always in a meeting. Bad service and crooked as hell

V
4 years ago

My new truck wouldn't have been reality without th...

My new truck wouldn't have been reality without the help of this gentle, humble and hard working Financial Manager by name Mr. Mike Ehirim. He is a professional and genius !!!! in this business. I can say that he is the one that makes things happen in this DCH Paramus Honda. He humbled himself and went far and beyond, from start to finish to see that my dream of owning a Honda Pilot Truck is a reality. Words alone is not enough to thank this humble young man. Since I was born, I have never seen a man of his position so humble and going out of his way to help people . I recommend him to all future customers who would be coming to DCH Paramus Honda to look out for him (Mr. Mike Ehirim). He would make your buying experience as easy as ABC and would help and guide you from start to finish!!! I have recommended him to all my co-workers, friends, families. Please if you are reading reviews concerning this company and you are having double mind stop!!! The answer is right there!!! Mr. Mike Ehirim. Although he is not a salesperson but he will go out of his way to help you beyond your wildest dream to make your buying a car a reality!!!.Thank you Mr. Mike, Thank you DCH. I can proudly tell everybody that " no Mike, no DCH Paramus Honda" customers please go for him and you will come back to write your own review!!!!

D
4 years ago

Abel was extremely patient and helpful in picking ...

Abel was extremely patient and helpful in picking out and financing my first car. He knew exactly what he was talking about and walked me through the whole process in a professional and enjoyable manner. I would highly suggest the services from DCH and from Abel, in particular!

Y
4 years ago

I had a wonderful experience at this dealership. W...

I had a wonderful experience at this dealership. Wael yunes as well as lenny ramos and my salesman ramon fana were very helpful throughout the process of purchasing my car. I definitely recommend this dealership to anyone thats looking into purchasing a new vehicle, fast and great customer services. Thank you dch paramus honda

E
4 years ago

It was my first time leasing a car and I was helpe...

It was my first time leasing a car and I was helped by David Kim which turned out to be the best decision of my life. He walked me through every step from start to finish and had really great customer relations. He was very understanding and got me into the car I wanted and needed! After I had leased the car, a Osvandy told me all the features that the car offered. He was really nice and explained the car functions really well. I would recommend anyone looking for a new or used car to definitely look for him around the dealership. Great all around experience!!

D
4 years ago

I was with my friend and we were treated by Adolfo...

I was with my friend and we were treated by Adolfo Marte in DCH Paramus honda, great person, very professional, and very professional. He took the trouble to indicate and educate us in every doubt we had, excellent person.

p
4 years ago

To say that I am extremely dissatisfied with my ex...

To say that I am extremely dissatisfied with my experience is an understatement. I definitely will be looking elsewhere to purchase a car.

I was interested in a certified, pre-owned car on your lot. I visited Monday to see the car in person, and was put into contact with your employee, Sunil Patel. Yesterday, I asked Sunil to run my credit for interest rates, but was told I needed to physically come in to DCH Honda Paramus to sign a form that could not be faxed to my job. This was a lie. I could very easily have submitted a credit application online. It was not easy to leave my place of work to do this, but nevertheless, I came to DCH Honda Paramus to sign the paperwork. Then, Sunil, and his financial advisor, REFUSED to run my credit and provide interest rates without a commitment to the car. I requested to work with another sales person, but my request was met by deaf ears. In the end, I had no choice but to leave and return to my work, with Sunil and his financial advisor threating to shred my signed paperwork, retracting a previous quoted interest rate. I was patronized, ignored and bullied.

To have had my time wasted and my work held up was an aggravation. What is more, it was clear to me that there was an attempt to intimidate me into making a verbal commitment I did not need to make. Had I been a man or walked in with one, that situation would have ended very differently. At this moment, I feel that DCH Honda Paramus has treated me unfairly not only as a potential customer, but as a young, single woman.

I would think long and hard before stepping into DCH Paramus Honda again.

C
4 years ago

My salesman, Jenssy Diaz did a great job at helpin...

My salesman, Jenssy Diaz did a great job at helping me get my new 2018 Honda Civic. He was willing to work around my budget and I was able to leave with a brand new car lease. Jenssy even assisted me in removing some things from my older car to the new one. He and the other staff members made sure to explain all features in the vehicle before I left. I would not hesitate in recommending Jenssy as a salesman as well as this dealership.

C
4 years ago

Getting a new car is stressful. Getting a new car ...

Getting a new car is stressful. Getting a new car with a 3 year old toddler is EXTREMELY stressful. Hamad our wonderful saint salesperson, promptly messaged back or picked up our calls with courteous and professional manner before we made the final decision to get our new car. He worked with us for 5+ hours and never let his energy down and even went out of his way to distract our spawn while we debated the color of our car. Also, kept the Tasmanian Devil entertained as he went through the features of our car. That's stamina and dedication! Go in and ask for Hamad or make an appointment with him.

M
4 years ago

Did not buy my car there but they took me with no ...

Did not buy my car there but they took me with no appointment anyway and gave me a loaner rental. Overall good service experience. Only downside is it's a very busy dealer in very busy Paramus.

L
4 years ago

We went to DCH Paramus for a new car. Everyone th...

We went to DCH Paramus for a new car. Everyone there was so polite, friendly and made us feel like we was home. Wilmer Camacho took care of us and he was excellent and patience through the whole process. The same day we came into DCH, we walk out with a new 2015 Honda Accord Sport. We couldn't be happier! I highly recommend DCH Paramus and recommend that you see and talk to Wilmer - very knowledgeable, down to earth and humble guy who continuously follow up with us even after the sale. Great job DCH and thank you for the great service!!!

Larmore Smith

J
4 years ago

Great dealership! I purchased a 2016 Honda Fit fro...

Great dealership! I purchased a 2016 Honda Fit from salesman Mike Jaloudi and he was wonderful to work with. I explained to him what I wanted and what I could afford and he made it happen along with the help of Christian Graciano in finance. I highly recommend this dealership to anyone looking for a great deal and a warm and inviting atmosphere. Thanks guys!!!

B
4 years ago

We had such a great experience buying a new car. T...

We had such a great experience buying a new car. Thank you to our salesman Abel for his professional help, patience and politeness.
Thank you to Mix for his great explanation and introduction to all new features, making sure we know how everything works and answering all our questions. Thank you to Carlos. Great team to work with.

N
4 years ago

Always a very long wait time even after taking app...

Always a very long wait time even after taking appointments and every time they say car wash and vacuum included with synthetic oil change but then they always say that if you need car wash and vacuum its 2 to 3 hours wait. I have been here every single time in all this years but never got car back on time after any service neither got car wash or vacuum done.

R
4 years ago

I want to thank Elana Zvanets for getting me into ...

I want to thank Elana Zvanets for getting me into the car of my dreams! She took such good care of me and even helped entertain my three year old (who was determined to run amok and be the center of attention). My transmission had died the More

J
4 years ago

We came to DCH Honda on recommendation from our ne...

We came to DCH Honda on recommendation from our neighbor. We made an appointment with Adolfo Marte. We test drove an Accord and a CRV. He provided the details we needed to make the right selection for us. He made the purchase a great experience and we highly recommend him. We d definitely buy again from DCH in Paramus NJ and will definitely ask for Adolfo.

J
4 years ago

I just leased my third Honda at DCH Paramus Honda....

I just leased my third Honda at DCH Paramus Honda. My salesperson was Hamad Deeb. Hamad was very professional, friendly and knowledgeable. He took the time to go through all of the new car features and explained everything very thoroughly (lots of patience!) Hamad made the car experience very pleasant and would definitely recommend him to family & friends. Thank you Hamad and the DCH family!

J
4 years ago

After having a recall service, totally new three p...

After having a recall service, totally new three problems were added to my car - two doors didn't open. They didn't say sorry. They didn't give me any express or special service at all and I had to use my car for a weekend with uncomfortable doors.
* One week after writing the review, one more problem was found. They gave me express service after the third service. Hopefully I will not be able to use that express service.

s
4 years ago

I had an amazing experience with Osvandy Arias, he...

I had an amazing experience with Osvandy Arias, he was completely professional throughout the process of returning my lease. I felt that my concerns were important and I was guided into choosing the right vehicle, even though I took my time and had many questions. I had a great experience with my first Honda lease in 2016 and an even better experience 3 years later, ask for Osvandy by name, you will not regret it.

D
4 years ago

Salesman Jesus Olivares was excellent to work with...

Salesman Jesus Olivares was excellent to work with! I was looking for a used car and was met with professionalism. He was patient and willing to work with me every step of the way - answering detailed questions, negotiation, etc.

J
4 years ago

This is my 2nd time purchasing a vehicle from DCH ...

This is my 2nd time purchasing a vehicle from DCH Honda. I worked with Jenssy who was professional and was able to get me the deal I wanted. He was quick and helpful along with his colleagues and finance manager. I will come back just as I did this last time. Thank you again I love my Honda Pilot.

e
4 years ago

Ray was a very curtious and friendly sales Represe...

Ray was a very curtious and friendly sales Representative. He helped us all the way to the end. Gave us very detailed info on the car we leased. Must definitely would refer him to friends and family. Awesome Job Ray. And thank you

M
4 years ago

Being new to NJ I was assuming things would not be...

Being new to NJ I was assuming things would not be too different then the state I came from. I was very wrong with some of the new things I had to learn about getting a car here in NJ. Adolfo was very patient with my learning curve and made my daughter (who is new to NJ) feel very welcome. He worked out many issues to get us on the road in our new car. Thank you very much!

S
4 years ago

Adolfo Marte at DCH Honda exceeded my expectations...

Adolfo Marte at DCH Honda exceeded my expectations going above and beyond to get me to walk out the door with a smile and a great deal. Previously I had visited other dealerships in the area and didn t find the right person or the right deal. When I walked into DCH Honda, I was only looking at the cars, and was able to connect with Adolfo Marte, who guided me every step of the process as not a sales associate but as a friend. Adolfo is kind and takes the time to hear your concerns and make you feel at home. If I could recommend this place to anybody out there to feel secured that they re getting the best deal and the best customer service, this is the place to come to and ask for Adolfo, you won t go wrong.

R
4 years ago

Late yesterday I took my 2008 Honda Accord for rou...

Late yesterday I took my 2008 Honda Accord for routine service at DCH Paramus Honda. While there I thought I would look at the new Honda Accords. While browsing I met Adolfo Marte, a Sales Consultant. I gave him some general ideas of what I was looking for and he found exactly what I needed. The right color, the right model (Sport) and the right wheels too. I test drove the car and I knew I had to have that exact one. Within 4 hours we completed all the paperwork and that night I drove home in my new 2018 Honda Accord Sport. And, buying that car was almost quicker than getting the oil changed on my old Honda. Every step went very smoothly. Thank you Adolfo for your unique, detailed and exceptional help. ~Russell

About Paramus Honda

Paramus Honda: Your One-Stop Destination for Quality Honda Options, Financial Assistance & Service

DCH Paramus Honda is a dealership located in Paramus, NJ that has been serving the community for many years. The dealership takes pride in offering drivers in the area quality Honda options, financial assistance and service. Whether you are looking to purchase a new or used vehicle, need financing assistance or require maintenance and repairs on your current vehicle, Paramus Honda has got you covered.

New and Used Vehicles

At Paramus Honda, customers can choose from an extensive selection of new and used vehicles. The dealership offers a wide range of models including sedans, SUVs, trucks and hybrids. All vehicles are carefully inspected to ensure they meet high standards of quality before being put up for sale.

The sales team at Paramus Honda is knowledgeable about all the latest features and technology available in each model. They take the time to understand each customer's unique needs so they can recommend the best vehicle that fits their lifestyle.

Financing Assistance

Paramus Honda understands that purchasing a vehicle is a significant investment for most people. That's why they offer financing assistance to help make it more affordable. The finance team works with customers to find loan options that fit their budget.

Customers can also take advantage of special offers such as low APR rates or cashback incentives when purchasing select models at certain times throughout the year.

Service Department

The service department at Paramus Honda is staffed by certified technicians who have years of experience working on all types of vehicles including Hondas. They use state-of-the-art equipment and genuine OEM parts to ensure every repair or maintenance job is done right the first time.

Customers can schedule appointments online or by phone for routine maintenance such as oil changes or tire rotations as well as more complex repairs like engine diagnostics or transmission replacements.

Parts Department

If you prefer doing your own repairs on your vehicle, then you'll appreciate the parts department at Paramus Honda which stocks genuine OEM parts for all makes and models including Hondas. Customers can order parts online through their website or visit them in person if they need help finding what they're looking for.

Customer Satisfaction

At Paramus Honda, customer satisfaction is their top priority which is why they go above and beyond to provide exceptional service every step of the way from sales to financing to service. Their commitment has earned them numerous awards over the years including being named one of Automotive News' Best Dealerships To Work For multiple times.

Conclusion:

In conclusion, if you're looking for quality vehicles backed by exceptional customer service then look no further than DCH Paramus Honda! With an extensive selection of new and used cars along with financing assistance available on-site plus expert technicians ready when needed - this dealership truly offers everything drivers could want from start-to-finish!