Oriel House Hotel Reviews

Relaxing stay nice food. Staff friendly. Spa relaxing.

The hotel has 4 stars.... standards fall short. Housekeeping won't replace your water glass and don't vacuum the carpet daily or rinse the bath or shower. Mentioned on departure. For my next stay I was upgraded to a Tobin collection room and they included breakfast in my rate. Room ok although decor dull to be honest. No bath ... disappointing. Restaurant windows covered in hand prints and window cills table bases and carpet had food debris. Poached eggs served on v soggy toast and 'clean' cutlery placed on stained napkins. This is not 4 star standard. Won't return.

Nice Hotel , comfortable beds , spacious and the leisure center is fab

Delicious food and great staff. Lively at night and fancy inside

As good as it gets for Irish standards , nice swimming pool but the sauna is lukewarm

Relaxing , spacious , lunching area , pleasant staff

Decent hotel, spacious rooms but lacking a bit of maintenance. The pictures on the site are a little misleading but the whole stay (room and meal) is ok.

Lovely hotel with great staff i was made feel realy welcome keep up the good work

Carvery. Very. Good. But. Food. Not. As. Hot. As. It. Should. Be. Will. Give. It. A other. Go. Soon.

Not our first time here, won't be our last! Family friendly hotel, great food, good location, superb staff and quality pool. Booked the Fota package and the picnic was a lovely treat! In this current climate I feel people need to be more patient as holidays are not as straightforward as they used to be, every thing must be pre booked with time restrictions. Staff in this hotel are exceptional

Home away from home. Always stay here when in Cork and never disappointed.

Staff friendly but need more training in hotel services,lack proactive customer approach Breakfast nice but 2 slice toaster for all to use REALLY!

Okay. Could be better. Dated rooms and facilities. My room in particular the temperature gauge in the shower didn't work so had to move rooms. The hotel isn't what it is made out to be.

Great service, will be much better after refit.

Wi-fi very poor

The hotel is recently refurbished and looks stunning. The gym and pool are always clean, facilities are top-notch. We have had all three of our christenings here, they were all run so professionally we were delighted with them.

Lovely and relaxed atmosphere .Good food and lovely staff

We booked late for mothers day. We were so lucky to get booked. 18 of us and we had great fun. Excellent food, free gift for all mothers in a group, inc free trip to pool after the day.

This is a child-hostile hotel, not recommended. Children are not allowed in the swimming pool from 19:00. Only in the company of an adult own room (teenager probably noticed) etc.

Nice atmospheric location. Beautiful leisure facilities.

I have stayed here a few times and loved the place. But recently it was my boyfriend's birthday and they had a birthday plate in the room and one after our dinner the staff was lovely and my boyfriend loved the surprise

This hotel is amazing and needs more then 5 Stars!!!

My family got stuck in Cork due to the airline and we needed to fine a nice and cost effective hotel, a friend suggested the Oriel and it didnt disappoint.

We called to see if they had room which they did and gave us an amazing offer on a room, breakfast and glass of wine (always a winner)

on arrival you have plenty of parking available and the hotel entrance is warm with a nice welcome from the friendly staff who are more then happy to help with anything.

our room was very clean, modern, soft bed with plenty of pillows, bathroom is separate walk in shower and products, TV and tea and coffee facility which had biscuits.
Our kettle was not working at first but the staff quickly got this changed within 10 minutes.

Breakfast was a buffet with hot and cold food which gave a great selection for any taste. They have baby seats available which are safe and at the right height to sit at the table, the staff are very friendly and helpful.

Dinner/Lunch is a pub area along side the hotel and offer a range of food at a reasonable price. they cater for babies as well. if your a sports fan they do play live events.

There is a pool/gym area which has all the kit you need, one thing to mention is that you need to wear a swimming cap in the pool due to health and safety, they do have some spare but maybe get your own.

A 10 minute walk away is a big Tesco, Dunnes Store, Cinema and other shops available.

Brilliant hotel and would def stay there again.

Good clean rooms. Attended a wedding, morning after about 7 people had vomiting from food. I Did not so enjoyed it more then others. Swimming pool and hot tub was clean and staff very polite

Though it is far from the city it is a very nice hotel in the greens

It's an excellent hotel i see new manager and he is excellent

Have been to a few places in Cork for afternoon tea . Oriel house is by the best so far. There was a healthy amount of sandwiches. Desserts and of course the scones . The only downfall was no decaffeinated coffee but they have taken this into consideration. Definitely value for money and will be back. If you go I hope Ellen is on, she went out of her way and found us a few sachets of decaffeinated coffee. Ellen helped to make it a 5 star rating . Thanks Ellen for your attentive service.

Fab place, great place for a company party, very friendly staff.

Staff are lovely and helpful,food was delicious,bedroom was gorgeous and I would deffantly go there again

Stayed here a few days and was a lovely place to stay with very attentive staff

Amazing hotel and got a free upgrade. Nice quiet location

Had a wonderful Easter lunch with family. A bit pricey.

Very slow service. Would hate to have been there on a busy day.

Very clean and comfortable and the staff were really friendly.

Really nice spacious modern rooms with comfy beds. The food in the bar is good too

Lovely hotel, upmarket, all rooms are nice and well equipped, have stayed many times, restaurant is very nice and the powder keg bar has great food too, highly recommend trying the 'dirty bird' burger! Well equipped gym along with a great swimming pool.
Can be very busy and not exactly cheap but worth the little extra.
Ballincolig is a beautiful town, lots of shops, good bars and restaurants too, it' also close to all the big attractions.

Nice hotel, but would need more bar staff for big functions -- very slow service.

Really nice hotel, leisure centre and pool were great. Food was lovely but we were waiting a while between courses. Just to note though it was New Years Eve and there was also a wedding in the hotel. The staff were so nice & accommodating, really friendly, it made the difference.

Switched room immediately after reporting broken toilet flush. Good customer service

Nice spot but terrible terrible bar and lounge service. Over 20 min to get served at the bar with only one bar man and a full bar. Why don t you employee more staff?

Friendly staff. I hold a lot of meetings with team members here. The staff are amazing even in these strange times

Very disappointed. Very poor for a four star hotel.
Room poor see pictures. Light full of flies and a big spider. Light in bathroom didn't work. Lock missing from window and bedside light broken. Headboard leatherette pulled off.
Food awful! Dinner in bistro a disaster even when they tried to fix it! Suppose I should have complained and asked to move but thought I might have got worse!
Breakfast self service and cold and greasy- dirty milk jug on table looked like it had been used for gravy!
Won't be back I vote with my feet - it was supposed to be a bargain break but!?!

Myself and my partner stayed in the hotel from the 26th of June till 28th of June and I have to say we both would never stay in that hotel again. The only part that I could possibly say was 4 stars was the restaurant. I found the staff in the hotel rude and abrupt and so unhelpful our room wasn't cleaned when we returned from our day out the greeting I got in the spa when I when in for a treatment put me on edge the therapist was so ignorant. We went to the bar to have a drink and the guy behind the bar had a problem that I wanted to pay by Visa card. How the hotel is 4 stars o's beyond me the noise in it every night too was appalling I was so disappointed with the whole experience and really ruined our break away.

Love this place, had great fun with the hospitality of this hotel.

Thanks for a lovely three days at your hotel. The reception team were friendly and helpful . The room was cosy and warm and clean. We found the service in the dining room, while friendly, very haphazard and slow both Sat and Sunday. It was a bit better on Monday. All over though we really enjoyed the experience.

Staff are extremely nice. Food is poor. Have eaten there a few times and Food is always undercooked or cold. Would not recommend.

Beautiful. They make it all very nice to wander around.

Oriel House was a v pleasent experience but it is the very obliging staff that make this hotel; from the Lovely girls in reception to the fantastic employee Aishling who served us breakfast this morning & couldn't do enough for us. You are More

Wedding anniversary night away. Dinner with B&B 117. Food was absolutely divine and the rooms were beautiful. Very friendly staff and the hotel was spotless. Will definitely go again & have recommended to my friends.

Staff are fantastic, rooms are spacious & decor is fab. Do great family deals. Highly recommend.

Public facilities Wera Great but room i was staying in was screaming for renovation and cleaning toilet was leaking ceiling above bath was falling off and behind night table there was a dust remembering beginning of times
Attention to detail required