Oriel House Hotel Reviews

Beautiful hotel and wellness centre. Short drive from Blarney castle and Cork city.

The restaurant at the Oriel hotel is nice and great for a evening meal, and the service is very good altogether, and would recommend it to our friends and family.

We had Sunday lunch it was very poor would not be going there again

We have stayed here about 10 times. The hotel is beautiful the rooms are spotless and the pool is fab and warm. Close to ballincollig and cork city

Had our wedding here, and have used the hotel multiple times since, very nice hotel with lovely helpful staff and a very nice newly refurbished bar and dining area, highly recommended

If you're staying here while visiting Cork you'll need a car but if you're planning on driving it's a great choice as its easy to get to, 10 minute drive from Cork city with lots of free parking. The room was lovely and felt quite luxurious, we also really enjoyed the bar food and the breakfast and the staff were all so nice. Would stay here again next time we're going to the area.

staff warm and friendly.great food great service.we'll be back.

Disabled parking blocked off for TD's visit? Poor form....

Food over priced, substandard quality. Unapologetic staff.

We recently enjoyed a 2-night mini break at the Oriel House. The rooms were beautiful spacious, clean and comfortable. The staff throughout the hotel were friendly and the food was amazing we had breakfast and dinner in the hotel both days and each meal was faultless. We also had a swim each morning in the stunning pool.
It was comforting to see the hotel had taken its Covid-19 measures seriously with all staff wearing masks and sanitation stations were distributed around each floor and at the lifts. We certainly felt reassured during our stay. We went into the city centre and down to Kinsale during our stay which were both a short distance and easily accessible from the hotel and Ballincollig itself was a lovely little town to have an amble through. Highly recommend staying at Oriel House for a break in Cork.

great place for a night out good food and service most enjoyable

Stayed for wedding.had paid for accommodation prior .but was asked to pay again when checking out.....also on Sunday breakfast was only served until 10 and very poor service in restaurant....

Stayed here over Easter wknd. Nice staff and reception area. The carpet along the corridor is so nice made me image how our carpet in room was to be.... unfortunately I was disappointed. Room is a decent size but out dated. Carpet had stains on it and was nearly coming up on one side of the room. Furniture had marks on it and one of the window handles was missing. Ironing facility was old fashioned. Bed was comfy and good pillows. Expected more for the price paid.

Noisy humming from outside the room, stains on carpet, windows needing cleaning, borderline for 4 stars and pricey. Good breakfast with friendly staff. Very pleasant pool with helpfull staff. A mixed experience.

Use gym and bar for a coffee afterwards. Gym clean and service good. Bar very clean and warm nice place to relax on your own without feeling uncomfortable. The service is OK all depends on who you get. The lady who served me the last three days did not smile once or look at me why talking to me. Food is good

Nice convenient location, reasonable food, poor floor management of bar & restaurant. Any high number of diners seems to overwhelm staff. 2 or 3 excellent people seem to be keeping the show going...could be super with more staff

Beautiful interior. Great service from staff. Amazing food

They closed the disabled parking for a visiting politician and they support fox hunting .what does that say about the Oriel House Hotel?

I really loved the feel of this hotel. It was very nice and friendly. As a person that exercises on the road I have to give their spa (cardio, weights and pool) 5 stars, just keep an eye on the hours. The rooms had a great feel to them and the view of the countryside was unbelievable. The breakfast was top notch and the view of the hillside from the dining room was a great touch.

A beautiful hotel on the outskirts of Cork City offering a amazing selection of everything from food to conference and business

Staff very helpful and very friendly. Great place to meet friends. Great coffee served here. Lovely food served here and a great atmosphere here. There's an underground car park at the hotel in addition to the Overground car park. Be prepared to have courses a different way around. The hotel cater for weddings. There's a leisure centre in the hotel.

Brilliant staff here. Had a wedding to attend giving away my sister. Staff were sooooo attentive to our needs and very professional.
Would highly recommend.
Spa and pool were just what we needed the next day.
Looking forward to our next visit.

Enjoying our triple treat feel very safe and being well looked after. Food lovely. Would be 5 stars if we didn't have to go out to get proper decaf coffee only instant in hotel

A warm comfortable atmosphere and a delicious Sunday carvery.

Best part about the hotel is a nice gym and a swimming pool with sauna and a steam room.
Rooms are OK, but depends which one you get. The newly renovated ones are very nice.

Beautiful food and rooms. The bar is quite expensive.

Lovely place to visit and enjoy a good meal and enjoy good accommodation

Quite possibly one of the worst hotel experiences I've ever had. And I have stayed hundreds of nights in hotels as a heavy business traveler.

The room was real tired. It smelled super musty, there were stains on the carpet, and it was not cleaned very well. Matter of fact the shower was so dirty I opted not to use it and took a shower when I got to the next hotel. All the furnishings were just old and warn. This place needs to be updated badly.

Secondly we had an issue with our booking and the hotel did nothing to help us out with that at all. We basically got charged 2 nights for a 1 night stay and were told that there was NOTHING they could do to fix the issue. I also sent a request to the hotel via their website about the issue and still have not heard back from them (3 going on 4 days after I have sent it).

Wifi strength in the room was also kinda low and made it tough to connect and stay connected... as someone that relies on Wifi when traveling this is a big deal to me.

There are FAR better places you can stay at in the Cork area. I reccomend looking elsewhere.

If you're looking for a hotel that has a decent fitness club, then this is the place for you. However, if that's not your primary focus for a hotel, you may want to look elsewhere.

The Oriel House Hotel's focus appeared to be on the fitness club/spa and Conference Center, rather than creature comforts you'd find in other 4-star hotel guest rooms. For example, there was no alarm clock in the rooms, which isn't a big deal until your smartphone decides to die... which unfortunately happened to me. The TV, which is a nice alternative to use when you need a clock, didn't always work, and actually required some tinkering when I first arrived in order to get it working at all. In addition, even with a high efficiency shower head (which was surprising to see after having experienced the rain shower heads elsewhere), the shower didn't drain fast enough, leaving your feet to soak in what you had just showered off. There were also no washcloths, which wouldn't have been as big of a surprise, except these were found at smaller, lower cost hotels elsewhere... not to mention, when the front desk was asked about them, they advised that they believed some were available and that they'd get back to me (after I gave them my room number)... I ended up having to stop down again about an hour later, only to find out that they had forgotten about me. In addition, staff at the front desk didn't seem to be from the area, so were unable to provide helpful insights into good places to check out... For example, when asked where we might be able to find some seafood, we were told that there wasn't any and instead were pointed towards a pizza place... a pizza place... we chose to ignore that advice, and found an excellent restaurant and bar right up the street from the hotel that had an amazing seafood chowder and fish dishes. Not sure if they genuinely didn't know about this place (the restaurant is rated highly on google), or if there some bad blood... Regardless, I stopped trying to work with the front desk at that point.

Will be staying elsewhere on my next trip to the area.

Beautiful hotel with lovely staff and ample parking

Great stay. Nice breakfast. Well organised. Great pool. All the staff wearing masks.

Food was very expensive and 9f poor quality.
Tables were dirty and the service slow.

I won't be returning.

Spacious hotel, very well appointed with excellent size rooms. Ideal for a break away or indeed a corporate meeting. Good coffee, always a bonus! and well stocked in wines. Great restaurant too.

At a wedding here . Fantastic food beautiful rooms . I highly recommend Oriel House .

Dont expect cleanliness or a good service, but food is nice and pool is warm ;) location is great and lots of things to do nearby. We had a great time despite the check in 3 h delay and dirty rooms

Great place to eat. Staff are so helpful & nice. Great for kids as well.

Beautiful hotel. Friendly staff, rooms spacious and comfortable, very clean. Food brilliant. Great choice for breakfast

A very cosy place to chill and enjoy a cup of coffee and dessert. Customer service is superb and the food is worth it.

Stayed in far better 3star hotels than this.Dont know how this is supposed to be a 4 star hotel

Great Hotel with all the facilities you could possibly need. Staff very friendly and very helpful.

Beautiful hotel . The suites are amazing and the staff are very welcoming, accommodating and genuinely nice. Thoroughly recommend staying here .

Very nice hotel ,lovely food,and very accommodating and professional. They looked after our Family twice over the last year and a half for both of my parents funerals. I cannot say Thank You enough !.

Very nice Hotel, when busy parking could be a challenge.

At a wedding there today. The food was fabulous. Staff so nice. Lovely venue

Just went in for a bit of dinner, absolutely gorgeous

Great location, new and well equipped rooms and the staff was very polite.

Good leisure centre. Nice bar with food and also formal restaurant. Nice atmosphere.

Hi I was there for the weekend as part of Ashbourne rugby club trip .
We had a great time. The staff were very helpful and friendly, and I would like to give a special mention to Niamh and Ciara in the bar who were fantastic and a credit to the hotel.

Very nice..staff fantastic...rooms high quality...overall very nice stay

Very good shop for all the family both young and old plenty of bargains to be had. Great shop and the staf very helpful.

Fantastic place to stay. The staff are very friendly and helpful. The rooms and facilities are spotless. The bar/restaurant is a big open area which can fit alot of people. Tellys also in the bar to watch the sport. The food is lovely and reasonably priced. There is plenty of parking available too. Only one little inconvenience as its a little bit away from the city so you will need a taxi.

Really friendly staff in all areas of the hotel. The room we stayed in was spacious, modern, very nice and comfortable. Leisure centre and pool are very good. Plenty of room in the pool for the kids and perfect temperature. Breakfast was good. Will stay here again

What an absolutely beautiful hotel..with amazing food..stunning

Loving this hotel..great family breaks with teens set in a lovely town

Food is good. Service is unbelievably slow.
From time of ordering. 45min to get two burgers. It takes at least 15min to find some person to take the order...
All in all an hour and twenty minutes for two burgers... White horse next time I think

Service was helpful and friendly but the food was Not great standard

Nice hotel, superb leisure facilities. Really enjoyed.

First stay in this hotel and we can't complain.
Car park free of charge and good internet:)
Very friendly reception. We had a room on the first floor with double bed and single bed, planty space in the room. Nice sitting area and room look renovated and clean.
Coffee facilities in the room, good power hairdryer.
Bed was comfy , sheets crispy enough;)
Toilet had separate shower from the bath!
Swimming pool facilities are good, you need 1 Euro for a locker.
Breakfast had planty to choose from , not sure if they serve breakfast from the menu as extra.

minuses : only 10 channels on the TV ( no kids channel), the view from the room on building side.
Kids pool by 6 pm was very dirty:(

We had a good stay and recommend this hotel for staying.

Not clean. Staff not helpful. No wifi. Would not stay here again.

Lovely atmosphere and nice food with good service for last night's Valentine meal.
My wife was disappointed with her small steak which was a supplement of 5 extra.

Waited ages to be served. Even after we tried to call the waitress a few times.

I was attending the ballincollig comhalts seisun very enjoyable evening great to see the traditional music and song being carried on by the younger generation a great relaxed evening this continues every tuesday night through out the months of july and august really enjoyable evening well worth a visit.

Nice rooms and friendly staff hotel is located in a good spot small car park and our room was near the function room so it was a while before we could fall asleep

It's by far the worst hotel I have unfortunately having to stay in in my life would you believe I booked in and first I was told the room was 179 euros then as I it was 139 euros then when I did eventually get a room card I and my wife got dressed and went down stairs to have a meal when I was told the restaurant was booked for a private function could you ever think you would not be able to sit down in a hotel and have a meal then I was informed afterwards that if I left the hotel I would not have a place to park on my return to the hotel because the car park is full I have to say I will never stay in this hotel again I think it's the worst managed hotel I have ever seen they don't care about their guests instead of having a great night away with my wife it was ruined because of this hotel would you believe I'm writing this review from a restaurant in ballincollig.