Offleaseonly Miami FL Reviews

This is the second time I buy a car from offlease only
Willy Boffill was an excellent salesperson
I will recommend them to friends and family The dealer was excellent thank you

I JUST HAD AN AMAZING EXPERIENCE THAT I WISH TO SHARE, SO EVERYONE OUT THERE CAN KNOW HOW PROFESIONAL, PLEASANT AND SMOOTH CAN BE THE PROCESS OF FINDING THE CAR AND THE FINANCIAL ASSISTANCE THAT EVERYONE DESERVE, AND I CAN SAY I FOUND IT ALL HERE AT OFF LEASE ONLY WITH THE TREMENDOUS HELP AND KNOWLEDGE OF WILLY BOFFILL.

my first experience as a car buyer went perfect with the help from the great boris moran and sean devito

Came in to off lease only with urgency I was helped by hilda Castro with no pressure of any kind she allowed us to search the lot and the computer for different options until ready. Thank you to everyone we will always c ok me back and highly recommend to hilda Castro specially.

Great experience, Kevin was so helpful every step of the way and made my first car buying process a breeze. We ll definitely be coming back!

I bought my car with the seller yariandy and the help of the seller Ransses Ferrer both helped me a lot in the process, I am happy with my car

Pedro Salas has been the best dealer to whom I bought a car. He was a very patient, professional, diligent person who helped me choose the car of my dreams. I highly recommend it and I am very grateful for your services.

Went in for my first time buying a car and was lucky to have Miguel Sevilla help me out. He was friendly and patient. We got straight to the point after I told him what I wanted. Everything went really smooth and I would definitely recommend to a friend great place and great staff.

Easy process no pressure or stress. Martha was lovely.

Walking into offlease only the girls at the gate pointed us in the direction of the Jeep's and told us we could look around first without any help. After walking around and not seeing the jeep I had seen on the website we walked to the building to look for someone to help, which is where we met Manny. He looked up the vehicle only to find it was still in inspection stage, but he would see if he could get it out for us to look at. He got the vehicle out and brought it to us and I was in love. It was still in inspections because it needed 2 new front tires. He left my husband and I to the jeep to look it over and talk amongst ourselves. When we had a question he didn't know, he instantly would run to find anyone that would know the answer to our question. After test driving it I knew I had to have it. I was going to trade in my car, but my mom was the main title signer and she lived in NC. Manny asked the boss and they said no problem they would send the papers to her. Then it became a very long waiting game. 7 hours to be exact. Manny would walk by and let us know what was going on every now and then, but it still took a long time. We did the deal where I could take the jeep home, and they gave me a paper saying I could come back the next morning for 2 new front tires. The next morning I went back for the 2 new tires, and it took almost 3 hours for them to do it. The girl at the customer service desk wasn't any help. She just kept telling me they wouldn't tell her anything. I had seen Manny when I got there first thing and said hello, and then he didn't say anything else to me until the very end of my time there where he went and checked on my vehicle himself. Kevin, the finance guy we dealt with, sent the papers for my mom to sign over the car I traded in, only to find out he spelled her name wrong. I had spelled it for him AND sent him a copy of her drivers license and he still spelled it wrong and had the wrong home address. My mom then went through a game of phone tag with him trying to figure out how to correct it. He fixed the papers and emailed them to her, but she never received them in the mail to sign. When she called him again, he told her to just print the papers out and sign them (Then they would be just regular paper somebody signed) so she scratched through the misspelled name on the documents, corrected it, and sent them back where I then had to play phone tag with Manny and Kevin just to be able to get back to the dealership to sign the power of attorney papers. All in all, it wasn't a bad dealership and I did enjoy my experience of buying the car and it was an amazing price, but the way I was treated after the vehicle was purchased was a little disappointing.

The greeters made connecting with a Sales Associate stress free and seamless. In spite of the volume of people, my Sales Associate Hebert Costafreda was excellent. He was quick, attentive, and most importantly listened to what I was looking for. Anyone who shops at Off Lease Only, Miami, should go to Hebert. My Finance Associate Gary was also very helpful and attentive.

A fantastic care from Jessica and company
From the minute she greet us till I got my car
Awesome job keep up the good work

Off Lease was truly a different car purchasing experience from all other conventional car dealerships . I like to thank sales representative Mr. Marco G. Ramos for making our car purchasing experience easy and none stressful. He was very knowledgeable, professional, and friendly, made us feel like part of the Off Lease Dealership family. I would definitely recommend him and Off Lease to my family and friends for their next best car purchasing experience ever. Thank You Mr. Marco G. Ramos and Off Lease for your amazing services.

it was a very nice experience as always. I got helped by Christian Banos. Really nice and professioanl guy. I definetely recommend this place if you are wiiling to buy a used car. Ask for Christian ! He will help you for sure.

This place is Amazing! Over 1000 cars available for you and Amazing Customer Service, Christian Banos was just flat out amazing and proffesional! thank you again

Thank you very much Sidney to attend me well in the dealer, I congratulate you very much for your work

Mark and RJ made my buying experience one of excellence. They are very professional respectful and nice.

This was my second time that I bought car from Off Lease Only@Miami. I was very please with the service. Mr. Juan Cruz had excellent customer service. I was very happy with my purchase.He made it so easy and was super helpful. Thank you Mr. Cruz.

Very good experience. Jaime was professional and attentive. I went in wanting to purchase a certain vehicle. It was available at the posted price and I was able to get the financing I wanted.

I wasn t too sure what I was looking for and amidst all the confusion i was having with my decision, Pedro Salas was very friendly, nice and really helped clear a lot of things up. He helped me find the perfect car ! Thanks so much

The process was fast and easy and Maria Romero took care of us from start to finish went above and beyond to help me, I loved it it was a fun experience and I'm loving my new ride already thank you Offleaseonly I would definitely recommend this dealer for anyone looking for a used car since there all basically new and low miles. Definitely worth going to there are thousands of cars to chose from all makes and models and for my next car I would buy again without thinking twice.

Cesar Sanchez thanks x all x your help information and x your honesty merry christmas

Had best service & experience ever! Great staff! they will work with you till your full satisfaction!
Thank you, guys!

My experience at offlease was super good. Hilda Castro and all the staff I met that day were the best she helped with literally everything. So happy thank you guys!

It was a fairly quick and easy process, we weren't expecting to leave a wonderful deal. We came just to look and Darwin (sales person) took care of our needs and helped us tremendously. He was not pushing us at all, he just tried to help us answering all our questions. My only sugestion, come early in the morning to get your deal, later in the day gets very crowded.

First time to this dealership, came in on a busy Saturday. Gino has been a great pleasure to work with. He made the entire car buying purchase a seamless expirience. Professional and great communicator. If you're looking for a car ask for Gino, you'll be in good hands. Highly reccommend them

A wonderful experience, careful attention and I enjoyed it so much that instead of a car we bought 2 !!!
I recommend it!

There customer server is horrible I purchase a 2018 vehicle from there Miami Lakes location and I live in Atlanta Ga. I've been now waiting for two months for my permanent tag each time I call them I've been getting nothing but the run around know one can give me any definitive answers on my tag. I've already pay one month payment on my car loan and no tag no answers

They change the car price, stay alert before sign any paper and read very carefull every document

Jose Cruz and Cesar Sanchez help me to get the car of my dreams thanks

Jose Cruz excellent service very attentive and informed. Thanks Off Lease Only

Didn't end up purchasing a car from here but Crosby was extremely helpful and forthright as I searched through their inventory. Excellent customer service!

Savilla help me get my car from Orlando store He pick me up from Home to the Dealer He ,s a good guy this is my second car from Offlease .This is a best place to buy a car .

Pedro Salas is a great worker here at Offlease Only, he offers a very professionalc service, and is a very patient and deicated employee. will recomen him to family and friends

Boris Moran has done a great job! Super efficient and knowledgeable. Thanks for your help selling me my Jeep Compass 2020.

They have a HUGE selection of cars and trucks, you can walk the whole parking lot and try everything

Ivan was an awesome salesman as always. This is my 4th car purchase from Off Lease and he has always been phenomenal.

Ceaser and Ruben was the best they make sure I everything I needed. Great experience

Had a great experience dealing with Off Lease Only. From my salesman Ridel to the finance manger Craig, it was a very smooth and timely purchase. I would highly recommend shopping with Off Lease!

Mark

Driving off with my new car. I had the best salesman, Sebastien ambroise was awesome and I left very satisfied and happy

Assisted by Juan Cruz, hassle free and outstanding customer service.

We had an Excellent experience at Off Lease only Miami/Opa-Locka. We worked with Pedro Salas. Could not have asked for a better representative. If you visit, you have to ask for him! We will be buying another vehicle within six months are will be working with Pedro. My husband also worked with Josah and he was also supportive. Looking forward to working with the Pedro again for our next vehicle.

very happy with the service here I will totally recommend it I was impress by the inventory and options that they have.

Miguel Sevilla made thus a very easy transition for me and I really appreciate it. 2nd vehicle that I've bought from this dealership.

I was shopping for over a week with different dealers and then I came to Offlease. When I came in I was welcomed and asked to be helped right away. I am in the Hospitality business and so it was nice to see this attention to service. I had communicated to Johanna earlier that week and told her which cars I were interested in. Johanna was awesome. She was so friendly and prepared. She had the keys and vehicles close by and after looking at a few. I took a test drive. I honestly was not sure about the vehicle and mostly because my wife was not able to be with me and give her stamp of approval as well. I looked at the numbers with finance but again was not sure, so decided to take some time to think about it. I called the next day to speak to Johanna but learnt she was off. I felt because she was so nice and spent alot of time with me that I would wait till she came back to work to see her. I returned a few days later and again she was ready to go! I closed the deal on a nice 2014 vehicle and am very happy! Great experience! Thanks. Michael

Ruben, thanks!
Nice job !!!
Thank you very much for your patience and dedication, see you soon for the next car of the family!

Came with my dad to see a car, saw the car with Claude and had a great experience. Got the perfect car!

A friend referred me to Offleaseonly after the bad experience that I had at another car dealership. I filled out an application and the very next day I received a phone call from Ivan (the best salesmen) he gave me an appointment and told me everything I needed in order to buy. You best believe I got what I was looking for super excited with my 2018 Chevy Malibu. I really recommend for anyone that s looking to buy a car to stop by here this is the true deal. Thank you Ivan!!!

Martha, was very good paciente anolege about cars, if you need a car go ask for Martha the best

I stopped by Off Lease over the weekend as I am actively looking for a new vehicle. When I arrived, Juan Cruz immediately greeted me and helped me navigate the impressive inventory at Off Lease. He answered all my questions and was very knowledgeable about the buying process. The customer service was extraordinary and warranted a 5 star review.

Will Dodson was fantastic and awesome! He helped me and my wife! I appreciate him a lot! I will always ask for Will and come back to off lease only

Excellent service, very friendly attention and excellent advice. recommended

My experience at offlease only Miami was great. I like the fact that I can check the cars on the website, including the carfax history ahead of time and then visit the lot to see the vehicle in person. There are no high pressure salespeople, you are free to find the cars you are interested in on the lot, sit in side the car, they are all unlocked and if you choose, take a quick test drive all by yourself. Once I found my perfect car, I worked with a wonderful sales associate named Maria Romero who helped me through the buying process. I was there on a busy black Friday holiday, but Maria took the time to explain everything to me clearly and work with me to provide all the proper documentation needed in order to purchase. Sean Devito, the finance manager, helped me find a great rate and finalize the sale. I highly recommend off lease only to anyone looking for a quality used car.

Thanks to the top n best Mark E & Borris M for making my new car purchase easy and quick with no stress.. They took their time and had me feeling no pressure the entire time I drove n pick up my car.. i definitely recommend them

Jaime Wever did a great job today helping me get me new car very happy

Hilda Castro
Excellent attention and very fast

Had a great experience here! First time I've ever been, and found the car this morning. Gino had it ready for me when I showed up, and even called me to inform me that someone else had inquired about the same car that morning before I got there. No pressure, pleasant people, and I'm leaving with a new car in an hour's time. Highly recommend this place!

Santiago was amzingvery friendly and extreemly helpful. He explained all the policies and prosedures very clearly. He answered all my questions and more than I was expecting. I highly recomned coming here to shop for a used car, what you see is hwat you get in the very best way possible. Really had a great experience. Thank you to Offlease and especially Santiago.

Adam was a superb help. I will definitely recommend him to my family and friends. He gave us the "rock star" treatment. Really, great customer service. Thank you Adam!!!

Kevin was a very kind and accommodating person he deserves a major raise and he is one of the best at offlease only, we are very grateful. Will Dodson was good too thanks!

CHRISTOPHER BISCARDI MIAM

when you go to buy a car at offlease ask for christofer his the best car sales ever.

Great place, the best car dealer in Miami and fantastic sales person known as kenton....

In offleaseonly Miami you have many cars at the best prices in the market like nobody in Miami Yariandy Leon was my salesman who helped me a friend recommended me to him very good and professional and prepared with a lot of patience in finances helped me Jesus I recommend them to all k are in the market for a used car are the best

Hilda castro and Miguel Sevilla teamed up to assist my wife and I. service was great. process was fast and we couldnt be happier. we love our new car THANK YOU OFFLEASEONLY MIAMI!

This is the second car we bought from Off Lease Only; we flew from Delaware and within a minute of walking into the building at Miami, the salesman Omar was more than willing to help us. He pulled 3 different cars from the lot for us and helped us every step of the way. Absolutely amazing salesman, definitely reccommend his help and assistance!!!!

Since Off Lease Only advertises themselves as a no haggle, no dealer fees dealership, I went into this purchase with my guard down thinking that this would be a simple transaction. My mistake. Their finance department utilizes some of the sleaziest techniques I have ever seen while buying a car. Their sales contract does not separate the price of the car and sales tax. It is only shown as the price of the car including sales tax. So you don t expect any hidden fees to be in there. They added $638 to my contract and disguised it as sales tax. After waiting about 8 hours outside with no A/C to get into the finance department to finalize my purchase I was exhausted and just wanted to sign and go home. I didn t discover the $638 until the next day when I was looking over the contract. I sent an email to the finance manager thinking that this was a mistake. After several emails to the finance manager and the general manager over a period of a few months the finance manager finally sent a vague response saying that the $638 was for something called Auto Armor . He said that this was a supplemental warranty that covers the interior upholstery and what not. Since there was no mention of Auto Armor when I was in the finance department and no mention of it on my sales contract, and since I never agreed to purchase anything called Auto Armor and it was hidden in the sales contract without my knowledge I requested in writing to the finance manager and general manager that this money be refunded to me. To this day I have not received a response nor have I received any kind of paperwork for the $3,500 extended warranty that I purchased. I was told by the finance manager that the warranty card and documentation would be mailed to me. I called the warranty company and they said that it is the dealerships responsibility to provide all warranty documentation. Again after repeated emails to the finance manager and general manager I still have no warranty paperwork. The vehicle that we purchased was for my daughter who had a non-existent credit history. The finance manager used this as an excuse to fluff the interest rate. All dealerships do this; it is a common and legal practice for them to receive kick backs from lenders, but off lease only takes this to a new extreme working only with shady lenders who allow them to fluff interest rates 2 to 3 times the buy rate. My Advice, if you are going to buy a car here, obtain your own financing before you go to the dealership. Get out your calculator and double check every line of the contract before signing. Have them give you a temporary tag and register the vehicle yourself, they typically charge about 5 times what it actually costs to register the vehicle. Make sure all issues are resolved before you leave the dealership. Once the sale is complete, these people don t care about you. Also, don t bother waiting for a post purchase survey to express your grievances. This company doesn t bother to follow up on customer satisfaction.

my expereience with Pedro Salas my salesman was great he was super informed on car and a true gentleman to deal with jose bigott in finance was very professional and really made it possible to close deal also Wilfred Novoa was incredible in his personal ways to remember our names hours after dealing with us

Sidney was wonderful! Not pushy at all and very kind and respectful. We are so happy he helped us through this process. We will definitely be coming back for our next car!

I just purchased a car a little over month ago. Claude Roy and Erik Godston was great to me. Claude reached out to me once I put in my application. Handled everything professional on his end and handed me over to Erik while he took care of the finance part. Both stayed in contact with me during the whole process. I got my car shipped to me. And I m satisfied... Be patient with them while they take care of business.

Great service they did everything in their power to get me a car same day

Not your usual car buying experience, in a good way. Carlos Morgan assisted me with showing me all details of the car, getting an inspection done and always being available. Eric Godston made the finance process smooth and pain free.

An exceptional experience with Eddie Faraldo for the purchase of an exceptional car in perfect condition at a fair price. Eddie was very kind and professional and spent the whole day with me.

They don't push you to buy a car like in all dealers, they offer you quality products and then help you to make up your mind. Guess what? If after trying some cars you don't want to buy any of them you just wall away and nobody asks you why are you leaving...
Try to find a dealer like this...
I've bought two cars here,2 years apart

Claudio rodrivuez. Thanks foe you help. O live my GMC ACADI. Thanks OFF LEASE ONLY MIAMI.

VREAT SERVICE. !!!

Sidney & Frank were very helpful!! I appreciate them so muchhhhh. I love my new car! Thank you so much you guys

Jose Garcell was a great sales associate, straight forward and easy to work with. He kept in contact with me throughout my buying process, and I went to several places to look for a car and for sure Jose at OffLease was the best. Would reccomend to anyone looking for a car!

Ruben helped me here, he was honest, quick and very helpful!

Wasted time to only get denied after I had been assured I was approved

Pedro Salas was one of the most trustworthy, helpful people i've ever met while buying a car. 5 stars for him and offleaseonly.

Mark, Corey and Kevin showed me that their sole purpose was to help me get into the car of my dreams. No stone unturned, thanks
Off Lease Only.

Miguel Sevilla excellent salesman , Patient, Kind, Friendly with his customers and goes out of his way to also assist help and Be there for you.
Look for Miguel he won t disappoint

I had a great experience yesterday! I want to Thank KENTON for being such an amazing person and very patient and helpful. I love the fact that the team was so nice and friendly. I left there very pleased and Happy. I recommend this place if you looking to purchase a car. THANKS GUYS!!!!!!!!!

My cousin bought a car at offfleaseonly in Miami the sales person was Ramsses, he was excellent, I recoment jim to anybody who is planning to buy a vehicle.

Claude Roy is fantastic, great customer service! Very knowledgeable and very honest. Have bought four cars with him and will continue to do so.

I had a great expereince while shopping at the Offlease Miami location. My sales rep., Perdro Salas, gave us great customer service and had me in and out in a timely fashion. I would reccomend anyone looking for a great quality car to check out offlease.

I do not recommend this place to anyone to buy cars since in 2015 I bought a Mercedes C 300 4matic which had been crashed but according to them it was nothing and yet they did not give me the complete information and it turns out that I recently wanted to sell the car and I could not since what seemed to be nothing was in the car's file and for this reason it is greatly devalued. If I had known at the time I would not have bought it.

Will Dodson was great! He got me into a Hyundai! Thanks Will so much I love it! Awesome price and dealer