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A stay that left me with mixed feelings.

A stay that left me with mixed feelings.

The location is great! Close to transit, parking at the hotel and nearby. Enough places in the neighbourhood to keep entertained.

With COVID-19 I expected a hotel not as busy but it was more crowded than I expected. They took precautions and had proper instructions.

Check-in went smooth. The hotel being more crowded than I expected probably resulted in me not being able to get a room upgrade when I presented my AMEX Gold card.

You can easily most the instructions on how to operate the elevator. Which is restricted to card use only, except for floors 6 and 7 (breakfast and restaurant).
Due to the COVID-19 measures waiting for the elevator takes longer as you recommend only 2 per elevator.

The room looks nice and you get a decent view depending on where you're located.
Some design choices didn't make sense. I thought there was no vault but apparently there is a hidden door between that this. The wardrobe and tea station were more clearly marked. The TV was off set from the bed. And during the day and when lights were on had too glare from the TV furniture used.

The power socket next to the bed came out of its seating when I pulled my phone cord out. That startled me.
The sink stopper/plug was broken which resulted in the water not draining. I reported this to see how they would solve it. They opted to keep me in the room and remove the stopper completely.

The bed made a lot of noise when moving on it. But when you laid still it was a damn comfortable bed. I woke up very rested.

Toilet had a separate bidet. And spacious. Shower area big enough for 2 people.

During normal times (pre/post COVID) it will probably be a decent stay. I however felt for what I paid I got a better room at nhow Berlin. And also a better bar/restaurant location.

Incredibly poor service for such an expensive hote...

Incredibly poor service for such an expensive hotel. Everything went wrong. Lunch did not arrive in the restaurant. As compensation you will receive a discount voucher for booking the next overnight stay that will NEVER come. The view is beautiful but everything has been said.

We visited the bar on the 7th floor. This was rela...

We visited the bar on the 7th floor. This was relatively empty. Since we were sitting outside, I wanted to order at the counter. 3 employees stood together and talked, one of them mixed drinks. No one greeted and served me for 5 minutes, even though they looked directly at me several times. After I spoke directly to the staff at the cash desk, I was served - the friendliness left much to be desired, no-go! The ordered hot chocolates were then only lukewarm. Absolutely outrageous for this price range. Would recommend a visit maximum because of the view. A good service and high quality prepared drinks you should not expect.

I think nhow Rotterdam is really amazing !! Super ...

I think nhow Rotterdam is really amazing !! Super nice building with mega fun art. Our double hotel room was perfectly fine, with a view of the Erasmus Bridge. You could indicate what you wanted to eat the night before. Breakfast was really good! The staff was also very nice; I wanted to take a look at the rooftop bar and that was allowed: D When everything is open again, I want to go back one more time!

Very nice modern hotel, with rooms with splendid v...

Very nice modern hotel, with rooms with splendid views of the river. In addition, it is located about 10 minutes walk from the city center.
Bar and restaurant on the floor of the building overlooking the river and Erasmusburg bridge.

Not satisfied. After a late international flight a...

Not satisfied. After a late international flight arrived at 11.30 pm, twin room reserved but no twin on arrival. Then you think back to reception, but you are told that we shouldn't be late. Then my son wants to give me some privacy, and decides to drink another nightcap to the long flight and train, and guess what, oh, no, sir, too late, we don't pour anything anymore. I am curious what we will experience tonight.

We stayed four nights at the nhow Rotterdam and I ...

We stayed four nights at the nhow Rotterdam and I found it to be a really nice hotel. It s centrally located and there are a lot of great restaurants in the area within walking distance and that sure was nice not having to drive around each night in search of some good places to eat. Everyone that worked at the hotel that we encountered couldn t have been nicer and more helpful! The morning breakfast is well worth the money and the variety of food and drinks is absolutely amazing. The rooms are quiet and I didn t hear any of the neighboring rooms and that s always a huge plus! You also get some really nice views of the city as well and that s a nice little bonus too! Next time I m in Rotterdam, I ll be staying here once again!!! :)

Two night stay in the suite. Everything was great,...

Two night stay in the suite. Everything was great, right from check-in. The room was very spacious, living room with dining table and sofas, lovely bed in the bedroom with a modern, beautiful bathroom with a lovely shower. Especially the view from the 19th floor was breathtaking, in the suite you have an almost panoramic view of Rotterdam.
Very friendly staff! Very helpful, noise nuisance from another room was resolved well.
I.v.m. Corona could order food / drinks via an app, very handy.

this hotel is so beautiful! we stayed at the top f...

this hotel is so beautiful! we stayed at the top floor with a view over the city and it was amazing! i loved it so much and i recommend paying a little bit more to get that view! the hotel is also so creative! i loved the breakfast with all kinds of food ( lots of yummy pastries ;) )
I highly reccomend staying here!

The hotel's skyline view overlooks the Swan Bridge...

The hotel's skyline view overlooks the Swan Bridge and the boat. Whether it's the evening sunset or the night view, it's so beautiful that you feel relaxed and don't want to step out of the room.
There are many choices for breakfast, in addition to cheese, ham and other cold food, as well as egg hot food, very satisfied after eating.
The hotel is quite close to the Wilhelminaplein subway station. You can take the D and E lines to Rotterdam Central Station. You can walk to the pier to take the water bus No. 202 to the children, or take a walk to the box house and the Markthal market. The traffic is convenient. .

Great location with fantastic view from the 23rd f...

Great location with fantastic view from the 23rd floor (booked a room with city skyline view). Food was good for a fair price. TV broke down, but staff was very friendly and offered us free drinks to make up for it. Had a good stay.

The hotel is beautiful, nice rooms with a breathta...

The hotel is beautiful, nice rooms with a breathtaking view. Nevertheless, there are several points to be desired: the plastic hook of the bathroom does not hold and does not allow to dry the towels, there were blood stains on the armchair of our room, the staff is not very friendly and finally, it was announced that the parking was 25 / day by paying the hotel, but at the time of checkout, the reception tells us that it is not possible to pay at home, and we must pay the full price is 32 / day! And not a commercial gesture to compensate ...

I stayed one night in this hotel. The stay was nic...

I stayed one night in this hotel. The stay was nice, bed are comfy and the standard room is nice. The bathroom is made of glass and give a special look to the room. Nice. Nespresso machine present, safe, ironing solution, well equipped room. I haven't try the room service. The breakfast is really nice. One little detail, I stayed when it was really windy, and the wind passing between the tower made the air whistle. Which was a bit complicated to find the sleep. Except this, a good hotel.

Pretty cool hotel. Don't be shy with toilet though...

Pretty cool hotel. Don't be shy with toilet though. Was thrown out by hotel staff because i cleansed the hotel from bad spirits by throwing salt in dining hall. And i was kinda rude. Was not my intention because it was during my shaman training. I recommend the hotel, it has been cleansed. Love /Storm

Sunset room was nice. Lacked a separate light in t...

Sunset room was nice. Lacked a separate light in the toilet room. Bar was over crowded, expensive and with bad service and dirty tables. Had a nicer stay in the aqua Asia lounge on the ground floor. Parking is ridiculously expensive. 30 euros a day. This should be free for hotel customers.

Had a wonderful stay in the hotel. Big, modern roo...

Had a wonderful stay in the hotel. Big, modern room with an amazing view; Rotterdam skyline by night from the nhow is just the best view you can get. The rooms are nicely decorated and the beds were lovely.

Breakfast made it even better, all the food was freshly prepared. Wide variety of choices. Don't forget to try the 'pimp my croissant'!

Top

Room is okay but finishing looks cheap.

Room is okay but finishing looks cheap.
Upon check-in, the question was whether we had a special reason for the overnight stay, and that was for my birthday. Nothing was taken part there, which is disappointing.
There was also black mold on the shower floor, maybe a little chlorine on it! The view was top on the 22nd floor!

Nhow Rotterdam is a large modern hotel in a "skysc...

Nhow Rotterdam is a large modern hotel in a "skyscraper" with the normal rooms up to the 18th floor with a view of the Nieuwe Maas / Erasmus Bridge and the suites up to the 24th floor. I do recommend the view of the water, otherwise you will have a view of De Kop van Zuid, which is a lot less. The staff are very friendly and helpful. Especially Tom on reception went out of his way. The regular rooms are fine with a shower, large bed and TV (poorly visible with glass panel in front ...). The interior is very modern with a lot of concrete. The large windows provide a great view. During the Corona lockdown you had to order food and drinks via the mobile phone (or reception) and then collect them on the 7th floor. There, too, everyone did their best to be friendly in all the hustle and bustle. A friendly lady even helped carry the coffee / tree tray. After all, you had to consume it in the room. You can park right next to the hotel in the Q-park garage, where you pay the regular price with a small discount on the daily rate (regular daily rate is around 32 euros) when you pay at the reception. You can also get off at the tram stop on the other side of the bridge (Wilhelminaplein stop) and walk into the hotel after 250 meters. Recommended for a nice weekend break or business affair. Not really for a romantic weekend, it's a bit too tight for that.

The restaurant: Stunning view, pricy but pretty ni...

The restaurant: Stunning view, pricy but pretty nice sandwich, lousy service.. Even though we were the only table with a food order, and we made a reservation three weeks in advance, and it was my grandmas 75th birthday, we were told we could only eat a hamburger outside, and the sandwiches only inside? We were able to finish our drinks on the lovely terrace but were told to eat inside in the empty restaurant. Of course, if it would've been busy we'd understand they'd like to keep things simple but honestly we were the only table and we had a simple order. Even though we liked the food we won't return

In all good hope I wanted to organize a baby showe...

In all good hope I wanted to organize a baby shower for my sister-in-law. After a negative incident with Mama Kelly Amsterdam I had every confidence in Nhow; they responded clearly and quickly. I had discussed exactly what I wanted via email. From a menu I had selected certain snacks and a welcome drink. Decoration was allowed in moderation if brought along and also to take home yourself, clearly. On the day itself, the lady from the service was helpful and friendly at first. She thought along and that was nice. After the first 5 snacks I expected to receive 4 other snacks and 2 adapted snacks for the 3 pregnant attendees. Unfortunately, the very same snacks arrived which caused a lot of stress on the waitress and made them drop when bringing the drinks. She was no longer as friendly as before and the guests noticed that. I felt sorry for her myself as I had discussed all this and she knew nothing about this and it was not her fault. We did get beef and tuna sashimi, but they also made this for the pregnant women who are not allowed to eat it. There was no alternative because nothing was in stock. So 3 angry pregnant women on my roof. Then came the platter with sweet snacks. Very nicely laid out but everything was on 1 platter and again not the snacks I ordered! 1 Plateau was also not handy because 10 people must be able to reach it. Since the waitress was nowhere to be seen, I divided the sweet snacks on plates myself. I tried to find out with the contact person where it went wrong that day. They had discussed it internally but could not tell us about it. After asking, they offered their "sincere apologies" and a voucher for a drink. Which in my opinion is a meager compensation for something that was clearly discussed and which in the end was a stressful baby shower for me that I just wanted to give up so that I could enjoy myself. Ultimately, the pregnant and her husband no longer need the drink because it is just an insult how the service and handling is at Nhow. A pity, because it is a location with a beautiful view, but we don't come here anymore .. I'll buy them a drink at the Euromast ..
All gifts, pink decoration and balloons in the photos are included.

- nice clean room (great view over Rotterdam)

- nice clean room (great view over Rotterdam)
- Breakfast was partially okay for Corona
- There is a star deduction because of the bar. Staff was not very attentive

Nhow hotel in Rotterdam was a fantastic experience...

Nhow hotel in Rotterdam was a fantastic experience. Super helpful and friendly staff, great room and amazing breakfast buffet. Perfectly located near the metro or a doable stroll into the city centre. A perfect place to stay for a long weekend city trip.

Myself and my family visited the city in the summe...

Myself and my family visited the city in the summer. The rooms were very clean and comfortable. Every detail in the hotel was surprising and the service was very friendly. I would recommend it to anyone who is going to visit the city.

Definitely a great view, especially in the evening...

Definitely a great view, especially in the evening. Inside smooth staff, good cocktails. Furthermore, the decoration is sober and boring.
Yesterday you would almost think you missed the dress code, because what came in were tons of ghetto (chiq) hipsters. It seemed like I was in some bad R&B club, just not very classy. Although the DJ was clearly playing a nice tune, I left with my company and continued with the cocktails elsewhere.

Had a very nice stay. The rooms look good, clean, ...

Had a very nice stay. The rooms look good, clean, tidy and modern. You can see the other showering or sitting on the toilet, despite the dots on the window. Beds are good. The breakfast is fantastic! Good location and nice view.

I stayed one night and I di not expect such a nice...

I stayed one night and I di not expect such a nice view with this room. Do not know all room type is like this, but view and all great. And the floor is not a carpet. And breakfast is also good . Service cooking omulet and egg etc.

Clean Room, nice sight over the city.

Clean Room, nice sight over the city.
The room had a bath, which was great. Also a water cooker. It was near the metro station which help with the commuting to my destination.