A stay that left me with mixed feelings.

A stay that left me with mixed feelings.

The location is great! Close to transit, parking at the hotel and nearby. Enough places in the neighbourhood to keep entertained.

With COVID-19 I expected a hotel not as busy but it was more crowded than I expected. They took precautions and had proper instructions.

Check-in went smooth. The hotel being more crowded than I expected probably resulted in me not being able to get a room upgrade when I presented my AMEX Gold card.

You can easily most the instructions on how to operate the elevator. Which is restricted to card use only, except for floors 6 and 7 (breakfast and restaurant).
Due to the COVID-19 measures waiting for the elevator takes longer as you recommend only 2 per elevator.

The room looks nice and you get a decent view depending on where you're located.
Some design choices didn't make sense. I thought there was no vault but apparently there is a hidden door between that this. The wardrobe and tea station were more clearly marked. The TV was off set from the bed. And during the day and when lights were on had too glare from the TV furniture used.

The power socket next to the bed came out of its seating when I pulled my phone cord out. That startled me.
The sink stopper/plug was broken which resulted in the water not draining. I reported this to see how they would solve it. They opted to keep me in the room and remove the stopper completely.

The bed made a lot of noise when moving on it. But when you laid still it was a damn comfortable bed. I woke up very rested.

Toilet had a separate bidet. And spacious. Shower area big enough for 2 people.

During normal times (pre/post COVID) it will probably be a decent stay. I however felt for what I paid I got a better room at nhow Berlin. And also a better bar/restaurant location.