
The hospital staff is all top notch and friendly w...
The hospital staff is all top notch and friendly which makes the hospital experience more bearable
I was attended by Jia Lee my goodness in seconds s...
I was attended by Jia Lee my goodness in seconds she drew blood and gave my antibodies and fixed my IV. Super attentive and helpful. Thank you Jia Lee
Long waiting time, lack of communication between f...
Long waiting time, lack of communication between front desk and ER registration, I am about to walk out in 15 minute as I have been waiting for 2 hours. I got breathing problem and it seems like it's not a problem to them.
I am someone who lives in Jamaica Queens and can l...
I am someone who lives in Jamaica Queens and can literally walk to Jamaica Hospital. I choose and prefer to take the 30 min ride to NYHQ instead because the emergency room wait is waaayyy shorter, they take the extra steps necessary to confirm what may or may not be wrong with you.
I also love the way each ward is color coded and more organized, this hospital is 1 of the best hospital in Queens and being that it's affiliated w/Presbyterian Hospital is the reason why.
I would have given NYHQ a perfect 5star rating if my nurse hadn't ignored me and paid more attention to my roommate because they we're of the same ethnicity during my week stay there, but other then that I <3 NYHQ and will choose them over Jam Hosp any day;-)
Always have a good experience when I go to this h...
Always have a good experience when I go to this hospital.. Very professional staff, Clean waiting area and treatment rooms, had surgery 3 years ago.. was very pleased, going back for another surgery for something else. I would recommend this hospital to my loved ones
I think it is a very good hospital. The doctors, n...
I think it is a very good hospital. The doctors, nurses and cleaning aunts are very professional and very enthusiastic! And full of love! I am very grateful for their surgical treatment. This is a cecum operation. Now my wound is recovering well and I have undergone a post-operative review on the 10th day, very professional and very enthusiastic!
I had my delivery appointment there last week, Nur...
I had my delivery appointment there last week, Nurses have been very nice and patient with me the entire time after delivery and took care me and the baby overnight , very thanksful!
Been sitting here for 5 hrs now in pain just for t...
Been sitting here for 5 hrs now in pain just for them to call me to take blood from me and tell me I'll have to wait another 2 hrs for the results. Good thing I wasn't dying or I'd really been in trouble smh.
As many times I bring my sister she always get goo...
As many times I bring my sister she always get good attention. ..
I walked in with chest tightness and some pain dow...
I walked in with chest tightness and some pain down my left arm. I was taken to do an EKG right away. It took a while for the results to come. They did many tests including one to make sure that I didn't have any blood clots since I travelled the day before. They were thorough in their approach to dealing with my issue. The staff were professional and friendly and did their best to keep me informed when information came in. I would definitely recommend the emergency room. It took about 7 hours but they did a thorough work up which put me at ease.
Good emergency service !!!
Good emergency service !!!
They are very fast .. a good hospital
Here 6 hrs now. And I understand medical tests tak...
Here 6 hrs now. And I understand medical tests take time... but the seats in the waiting area us the most uncomfortable ever... no way to accommodate the families while they wait
I wish I could give no star. Was waiting for 9 hou...
I wish I could give no star. Was waiting for 9 hours for my daughter to be seen. The doctor would see somebody and talk with them for 3-5 mins and sit down for more than an hour. Work very slow. I hate it never coming back here again.
The staff was very pleasant, they took time and gr...
The staff was very pleasant, they took time and great care of me my whole stay. Everyone on the second floor was wonderful.Thank you so much.
I went to take a B-ultrasound today. The lady at t...
I went to take a B-ultrasound today. The lady at the front desk had a black face. I knew I was late and I didn t ask for anything. Why did I have a dead face expression? You said I can t reschedule today, just reschedule. Well, I didn't make any noise. Inexplicably!
The care is excellent the nurses are constantly ro...
The care is excellent the nurses are constantly rounding the sick and ready to help as necessary
Great Service!!
Great Service!!
They are very comitted to the service, they attended my wife in a very good manner and in record time!!
Nothing particularly great about this hospital or ...
Nothing particularly great about this hospital or the er. My mom was in a stretcher to be taken to the er but it still took roughly 3 hours to be even seen. The staff are pretty rude. One lashed out at me because I asked her if my mom could have some ice. I saw another worker yell at a sick man who was sitting on the floor, demanding that he sit on a chair even though it was difficult for him to get up. Nurses didn't know what they were giving my mother and no body seemed like they cared all too much. There were 2 really friendly nurses though but most of the workers I've met... Weren't anything I was happy about. This is my 2nd day here for my mom and there's no end in sight because their plans keep changing and nothing is being done.
The worst experience ever. Was I. The emergency ro...
The worst experience ever. Was I. The emergency room for 4 hours and my child was never given a room. She was seen by the doctor in the hallway.
The ER staff took very good care of me from check ...
The ER staff took very good care of me from check in to check out with it being so busy they even had an army of GI doctors that performed a endoscopy for me.
Incredible well run and very organized hospital. O...
Incredible well run and very organized hospital. Our whole family has been treated here; always successfully and received great bedside manners. Even the food is good! Wonderful doctors and nurses and maintenance crew . They kept the room spotless. Very detailed and clear follow ups every time we had an emergency. Will always request this location when considering hospitalization.
I brought my son the the ER because his fever woul...
I brought my son the the ER because his fever wouldn t go down below 103.5...the MD told me that it is ok that my son has fever.. nothing is going to happen if it goes above 104..I told him you know that when a 6 month old baby gets a very high fever the baby can start having seizures..these MD think that we don t know things..
Doctors taking too long to see a pacient 4 to 6 ho...
Doctors taking too long to see a pacient 4 to 6 hours on pediatric room..3 doctors for all pacients...it see a bunch of people doing noting.
I had an outpatient surgical procedure yesterday. ...
I had an outpatient surgical procedure yesterday. Everyone from the intake professional, nursing staff, anesthesiologists, physicians and other staff were not only competent, but also engaging and caring. I thank them all for the great care I received. My husband had the same experience several months ago during an outpatient surgical procedure he had at the hospital.
i think it,s one if the best hospital i ever want ...
i think it,s one if the best hospital i ever want to in new york state...
In the ER my dad waited 4 hours for Tylenol. Every...
In the ER my dad waited 4 hours for Tylenol. Every request was met with an eye roll. Utter incompetence.
Honestly not a good hospital . When I was in pedia...
Honestly not a good hospital . When I was in pediatrics I used to get called faster but it was still very slow. Now that I m an adult they will let you wait a century and die in the waiting room if u have to . I went a couple years back with horrible stomach pain at midnight . 7 am comes and I m told by a doctor who is about to clock out for her shift that my catscan is fine. And I told her if I could get admitted because I couldn t take the pain and wanted more research. She said she d look into it and I got admitted about an hour later and was taken upstairs to a room. To my surprise when the doctor that comes in for the next shift appears in my room, she tells me I have a an infected and inflamed appendix and need surgery this very day. I can t believe I was in so much pain that I let go over my head the fact that I was about to be sent home by the previous doctor and was told by the previous doctor that my catscan revealed nothing . Had I gone home, my appendix could have exploded and I could have possibly died. This is insane
Definitely my favorite hospital. All the staff is ...
Definitely my favorite hospital. All the staff is very friendly, the doctors very attentive and friendly. The hospital is very clean and organized. I live in Manhattan and I do not mind going to Queens to that hospital. I highly recommend this hospital since I have visited other hospitals and it is not compared at all ... Thanks to my doctor Dr Voloshin for such good services and for being so kind and professional ...
EACH time i have gone it was very bad.The nurses w...
EACH time i have gone it was very bad.The nurses were nice ,but staff is very bad,each time you go they send you into a basement were the rejects go,and if they don't see anything in a blood test or a halter monator they say we don't see anything go home and see your doctor.They don't even offer to see a doctor for the problem you are having, so you can ask questions,about the issues they have only a cover pa,that is not right when you are having a problem with your heat.This is not the first time i had this happen to me,they also gave me cediff which almost killed me.Because they did not put patients in the right rooms so they passed it on to me because nurses did not stay clean,they upset me so much this time that i had another attack when i went home.Do not go there.
My sister felt sick went here and fast we went hom...
My sister felt sick went here and fast we went home
Needed to use the ER as I was in terrible pain. Am...
Needed to use the ER as I was in terrible pain. Amazing experience! I have been in ER's with other family members, and I dreaded to go through the same hellish wait. What a surprise! This place is fabulous! From the initial check-in until I was finally discharged, the staff were absolute angels- attentive, caring, and professional. The place was clean and comfortable. I was being taken care of within 15 minutes of my arrival. If anyone needs to choose a hospital in Queens, this is the one that I would recommend.
Emergency Dental is a joke. Yes they're open 24 ho...
Emergency Dental is a joke. Yes they're open 24 hours but they don't tell you that the Oral Surgeon Leaves at 1pm. So if you expect to get seen and get a tooth pulled you better head there extra early like 5ish in the morning because you'll be waiting over 3+ hours just for them to tell you the Surgeon left and for the dentist to see you just for pain meds. :(
I've never been there, but from all the previous r...
I've never been there, but from all the previous reviews, I see it as a clean, quiet good hospital with very professional staffing.
Kids doctor are very slow took 4 hours...nurse are...
Kids doctor are very slow took 4 hours...nurse are very slow.....im not happy....my kids crying no one ask ??
Was hospitalized for 5 days for low blood level an...
Was hospitalized for 5 days for low blood level and fluids from constant diarrhea, went to the ER and was instantly given the attention I needed, the longest wait was being admitted. Got my iv fluids,blood transfusion, colonoscopy, and MRI to find out I had Crohns disease. the nurses were super helpful and nice, always happy to help me and super cheerful. After i got my colonoscopy I started getting some really good lunches like tuna sandwich, chicken tenders with fries, potatoe chips and good drinks. Nurses always had what I needed be it an extra pair of underwear or socks or some more food. Next time I need to go to the ER I'll definitely come back here.
My wife gave birth to one of my kids there. And on...
My wife gave birth to one of my kids there. And on the way for the next one also. Great staff and doctors. 5 stars.
My whole family chooses New York Presbyterian for ...
My whole family chooses New York Presbyterian for years. For many years they have delivered our family members. Staff may change through out the years but the great service is always continuous. Gave birth to both of my babies here and met some great people. Love how most of the staff really cares about you and make you feel important.
Came in the ER at 1:40 now its 5:22 still left me ...
Came in the ER at 1:40 now its 5:22 still left me in the lobby. Nasty service, doesn't bother about patients. I am still waiting to be seen. Never ever come to this hospital. Disgusting no social distance no sanitizing between patients and they dont care. Every time I ask them I am waiting 4 hi ours to be yet seen they says sorry I can't tell you h oi w long just wait.
Worst place ever my poor mom had to wait for 3.5ho...
Worst place ever my poor mom had to wait for 3.5hours to see a doctor and the working medical staff was not helpful at all
It's a worst hospital they put me in urgent care d...
It's a worst hospital they put me in urgent care department and its take only 2 hours and only 4 patients go inside and I am wait and I am living in this neighborhood that why I came but it's a worst decision to come in emergency if you come remember 6:00 hours you stay for little purpose.
Took my child to the emergency room because of a a...
Took my child to the emergency room because of a allergic reaction to something. They didn't treat her, they sent her home with Motrin... Some other child was throwing up and chocking and the nurses ran away they didn't check on him or tried to help, it was so sad I will never bring my child near that hospital again especially pediatrics
Well let me tell you all something my son has been...
Well let me tell you all something my son has been attending here since he was born . I also was taking care of for many reason and my father ! They are all very sweet, and helpful! They are great with asthmatics ! So all you people complaining are because you got a bad attitude! Also every time my son goes there the emergency team they take him right in no complaints ,and my father who is diabetic !
I delivered my baby there and I found very good se...
I delivered my baby there and I found very good service and nice medical team . I love this place.
Iam so happy I had my baby today best customer ser...
Iam so happy I had my baby today best customer service great doctora clean and fast service thank you so much doctors and nurses and staff of this great hospital
The care here is subpar! My elderly grandmother wa...
The care here is subpar! My elderly grandmother was admitted here and under their care she was allowed to fall out of bed and even with the fall-risk label they took too long to respond to nurse calls. I wouldn t feel safe having my loved ones at this hospital in the future.
I had to take my wife here yesterday because of so...
I had to take my wife here yesterday because of some contractions she was having. We were scared of whatever was happening because she is only in second trimester. The staff and the doctors were nice and comforting. They reassured everything was ok with her and the baby. We are thankful that we were being looked after.
If it were possible I would give this place zero s...
If it were possible I would give this place zero stars!
This review is written based on the experience in their so called emergency room. First off, i don t know if it s a shortage of manpower issue or whatever but you got a nurse s station with no nurses and if you expect to get any form of assistance from them when you do get a hold of one then forget it, for some reason doctors only arrive after some hours have passed. The waiting time is excruciatingly long and I am assuming you only receive proper attention when you are brought in by ambulance. How pathetic.
I ll save you the trouble of going to this Hospita...
I ll save you the trouble of going to this Hospital which is a waste of your time that can never be regained, unless you closely know someone on the medical staff, otherwise you will be waiting for hours on end to be seen. I arrived at the ER 4 hrs ago, only to sit here and wait. I ve seen patients come after me and my pregnant wife, get care and leave while I m still waiting. Pathetic ! I don t recommend anyone going to this Hospital especially to save a life
Don't come this hospital, patients have to wait 3h...
Don't come this hospital, patients have to wait 3hrs in urgent care... damn urgent care!! Just look at other hospital that would be faster way
The ER staff tries real hard but the space is inad...
The ER staff tries real hard but the space is inadequate to accommodate the areas needs.
My husband has been in the ER there at least three times and there are always
gurneys of sick people lined up and down the corridors, because there aren't enough bays to put them.
Thats why it takes FORVER to be seen and processed. One time, while in the ER, he even had to have his sever facial lacerations stitched by a plastic surgeon in a hallway while dozens of people (not medical staff) coming and going walked by. How sanitary. However, once you get beyond the ER experience, his care once he was admitted, was better. Still--not my first choice at all.
Clean Clean Clean the hospital was so clean. The n...
Clean Clean Clean the hospital was so clean. The nurses we polite and Amazing. The hospital was great.
Very clean friendly and professional.between Dr an...
Very clean friendly and professional.between Dr and stuff, all good at least in the area of outpatient surgery.vey organiice from the very first step to the last.God bless all the nurses and Doctors the perfect combination for a good health
Was at the ER last Friday. The staff is very frien...
Was at the ER last Friday. The staff is very friendly and took great care of me. They quickly found out what wrong and treated me. They also took great care of my mom when she was sick. Thank you so much!
After leaving Wyckoff Hospital in utter disgust wi...
After leaving Wyckoff Hospital in utter disgust with my 7 year old son who had a 7 stitch gash on his forehead and no one attended him, I was referred to NY Presbyterian Queens by a friend. From the minute we walked in to the ER, we were admitted and given a bracelet. And because my son was so shooken up, we were escorted to a private curtain room where my son, whose shirt was covered in blood since 4pm in afterschool, could lay down. Yes we waited, but it was clean, quiet and calm. By the time my son got his stitches, he was so relaxed!
If this is how you treat patients, I will definitely be back. Everyone was amazing. Thank you for taking care of my little guy.
2 hours wait time to be seen in the ER, another 2 ...
2 hours wait time to be seen in the ER, another 2 hours to finally get my CT scan. Outside the ER waiting room there are no TVs or anything to keep yourself entertained. It's like watching paint dry.
Who wants to go to the emergency room of a hospita...
Who wants to go to the emergency room of a hospital? Well, if you have to, include this place on your list of options. We were greeted immediately by helpful staff upon entering the center. The patient was entered into the system quickly, and after a short stay in the waiting room, were triaged to the correct area of the hospital. Even during the wait, a volunteer escorted us to the lunch room to get a snack. The nurses, technicians and doctors (Dr. David Dare) could not have been better, with someone stopping by every once in awhile to check on progress, etc. The location was further out that we would have preferred, but it was worth the trip. If you're not taking an ambulance or car service, the place is accessible by subway with a bus transfer, or by bus depending on your route.
Orthopedic department: Idiots running this departm...
Orthopedic department: Idiots running this department. My two years old fractured his finger bone, Orthopedist put a cast on in ER, she was playing with her pager while putting the cast on ( Very unprofessional) then referred to their stupid orthopedic clinic where they schedule me twice and cancelled it reason we don't have any pedeatric. Ended up going back to ER worried about removing the cast. They contact them and rescheduled us again. Took the day off and when we were there they said we don't have any pediatric today come back on Tuesday. Except the ER staff, stupid people have no clue what they are doing!
Terrible service and unprofessional peoples. This ...
Terrible service and unprofessional peoples. This place sucks!!!
The best Hospital in Queens, fast and top service....
The best Hospital in Queens, fast and top service. Friendly staff I recommend it and it's the only one I trust.
This doctor helped a lot of people including me. H...
This doctor helped a lot of people including me. Has a good heart and helps people out of sympathy.
I had a healthy Babygirl here 4 years ago. Also, s...
I had a healthy Babygirl here 4 years ago. Also, several friends of mine had their children here too. Shout to the nurses here, they took great care of me and baby. The nurses here are the best. Dr Abel Bey did an amazing job too.
My only issue is that my husband wasn t allowed to stay overnight and it s a busy hospital so I wouldn t come back for baby number 2.
They got us in in a timely manner. However , don't...
They got us in in a timely manner. However , don't go here. The attending doctors will talk youand about snicker about you in the emergency room while getting your consult information. Too bad they didn't notice I could hear everything. To the doctor that actually switched shift with the doctor that was supposed to see me but didnt want to, I thank you. You were kind and compassionate and gave me an answer to my problems.
Better than Elmhurst same time wait as any other h...
Better than Elmhurst same time wait as any other hospital emergency room is nice nurses are professionals they care alot doctors are really good and nice i was told everything i might be having he took every single thing he thought i my need like every examination just to make sure I'm good in name of Latin community im deeply sorry to all the nurses that work in the ER yesterday afternoon-evening this colombian lady and dominican guy where so rude thank you for all of your help with interpreters
Great hospital. The staff is kind and caring espec...
Great hospital. The staff is kind and caring especially the social work staff. Made transforming to Rehab very smooth and comfortable. Addressed all our concerns and made transportation Arrangments.
Went to this hospital because I was spitting up bl...
Went to this hospital because I was spitting up blood, felt very fatigued, light headed and nauseous. I spent the first 2 hours of my visit quarantined in a room alone waiting for a doctor that never showed up, after complaining to the nurses he finally came checked my breathing and moved me to the main floor with everyone else. It then took another 6 hours to have a nurse place an IV which she did but I never received an IV bag nor did I get medication to treat the symptoms mentioned above. My experience here was the worst I seen my doctor walk past a dozen or so times multiple times on the phone almost never stopping to check in on patience. The only hospital worse than this one is Jamaica hospital.
Nurse repeatedly said she doesn't have time to giv...
Nurse repeatedly said she doesn't have time to give me the medication or stuff to help w my pain. Had me wait hours to get my scan... Wasn't a pleasant experience. Go somewhere else if you had a choice.
Today's New Year's Eve, my dad's chin broke and sh...
Today's New Year's Eve, my dad's chin broke and shed a lot of blood. After 12 o'clock, after four o'clock, there was no doctor to look at. Ask the nurse. She said that she still has six hours to wait. I don't know how. Got it
They have the poorest customer service in the worl...
They have the poorest customer service in the world.
You're not gonna get killed by doctor in that hospital they are very good doctors. But you gonna get killed by mistake of customer service.
I had to take my mom to the emergency room today a...
I had to take my mom to the emergency room today and I was VERY fortunate to have the best ER nurse - FLORINDA CHEN. She was sooooooo comforting for my mom and extremely patient with AWESOME bedside manner with me and my mom ... I cannot tell you how appreciative both my and I were to have someone who was busy with so many demanding patients. This young lady had the ultimate professionalism and true authenticity in expressing concern and care for my mom...
I hope if the hospital management sees this review and sends a survey = I cannot wait to rave about the care this nurse gave which is so far and few between.. I only wish all nurses had Florinda's demeanor ... We are extremely grateful and only hope she is compensated 3 times over whatever she is being paid because she truly was the BEST NURSE I have encountered in my 54 years of existence...
Gorgeous remodel and integration of new hospital s...
Gorgeous remodel and integration of new hospital staff and policies!
Going to the hospital is never pleasant, however, ...
Going to the hospital is never pleasant, however, the staff here do their utmost to make your visit or stay here as pleasant as possible. Since 99% of my doctors are affiliated with this hospital, I come here for all my imaging needs & virtually all my blood tests are handled here. This makes it easy for my doctors & me to see the images (a few taps on their computer keyboard) & written reports. This place has a parking lot & is near public transportation. It is handicap-friendly.
worst hospital ever!! dont go, they make you wait ...
worst hospital ever!! dont go, they make you wait for 2-3 hours to get checked up and honestly my brother was very sick and they didnt care at all. he had a high fever of 103.2, ear pain and rash and they said he didnt have a fever when hes been having a fever for 2 days and he had a fever last week and that its normal to have a rash and they said to come back when fever occurs and they did absolutely nothing at all. id rather go to the on broadway
This is a very bad hospital. Not efficient and m...
This is a very bad hospital. Not efficient and make there forever like they get paid by hours. If you have a urgent care , then go to urgent clinic or else you are going to stay this hospital until your sickness would get worse. This is a bad hospital. Not recommended for Chinese and Korean.
Great service!! Staff was so good. I would really ...
Great service!! Staff was so good. I would really recommend this hospital. Nurses and doctor there are so helpful and great.
Every body they are nice except two days after nur...
Every body they are nice except two days after nurses at ER one of them was saying in Spanish oh they has to wait with very Nesty uptitud
I was waiting for a injection because I was in a lot pain I ask I couldn t wait anymore and the doctor talk to the nurses and two of them they was complaining about my injection the hospital has to training the staff about humanity s
Honestly, I've always believed hospitals were a gr...
Honestly, I've always believed hospitals were a great place, a place where doctors and nurses would work miracles and save lives. However, the older I become the more I see that our world isn't the way we think it is. My experience at this hospital was horrible. You can easily tell who actually wanted to help and who just wanted to stand around, collect their paycheck, and then laugh at you or your loved one's suffering. Physician Assistant Choi was one of the staff that I believe could careless whether you got better or not. You could tell by her attitude that she was impatient and did not care how much it hurt the patient when she stuck needles or needed a scan done.
There were however, some great nurses that actually cared and had morals. The nurses would provide water, blankets, and had a good attitude. The only reason the staff are able to get away with abuse is due to the fact that the patient cannot speak fluent English. It's not good to generalize an entire hospital staff as incompetent and inhumane but you get the feel when you enter. Security rolling their eyes when someone doesn't know where the button is to open the door as well as nurses raising their voice and getting annoyed if you ask too many questions. Granted, I suppose some patients are at times unreasonable but I think the staff should still help due to the fact that it is a hospital and their sole job is to help people.
This is my few cents and I hope whoever reads this does not have the same experience. If you're able to, try to go to a better hospital. Thanks for reading and have a great day!
People waiting in er should be given a room, no ma...
People waiting in er should be given a room, no matter if they are severely sick or injured or not. This should be basic protocol to treat all the patients with a level of respect and responsibility. And the wait time is extremely long.
Stay away from this hospital. My mom who was a lon...
Stay away from this hospital. My mom who was a long time cancer survivor was admitted/ transferred to this hospital for therapeutic treatment after she fell at home , due to the fact that she had scheduled ten sessions of radiation treatments by her oncologist we decided that it will be best for her to stay in TCU recovery unit on the 7'floor and continue with her radiation procedures. Her overall condition was slightly improved within two days with only need for physical therapy ( which she received) to go back to her everyday routine. In one day, she from recovered patient turned into multi organs failed patient who got pneumonia on a top of all her diagnosis. Most of the hospital staff including doctors who treat her at emergency room were unable to clarify what exactly happened with her. The only message we got from them is that she is not going to make because of her diagnosis...... Our mom gone in 24 hours.....
Most of MICU nurses did a great job and were very kind, however one nurse who's name was Deborah or Debra was very rude to our sisters and just sticked needles into our mom's body and keep saying that our mom will not going to make and we have to let her go....
Perhaps your security staff needs to learn a littl...
Perhaps your security staff needs to learn a little more respect when dealing with people instead of being dismissive and curt.
this hospital has the WORST customer service.
this hospital has the WORST customer service.
I just spent 29:05 minutes on HOLD with the billing department.Then someone FINA-effing-LLY picks up and they have the nerve to hang up on me??
I called back, and the office is currently closed. Gee. How convenient at 4:21pm.
