Newark Airport Marriott

Newark Airport Marriott Reviews

Reviews 1393
3.9
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One of my home away from homes. Busy hotel with v...

One of my home away from homes. Busy hotel with veteran, professional staff. Dealt with some of the staff for a decade - they like their job and it shows, they are exceptional. Lounge handles lots of people but still does a nice job.

The function hall perfectly accommodated our event...

The function hall perfectly accommodated our event, which lasted the whole day. Throughout that time, a refreshment station was well maintained nearby. Lunch at their restaurant was stellar, complete with friendly staff and enjoyable food. All in all a very pleasant experience.

Once food prices were reasonable, since the rennov...

Once food prices were reasonable, since the rennovation the food prices are ridiculously expensive. Once breakfast for 3 would be $20, now that doesn't even buy breakfast for one. Service is lackluster. I ordered a coffee once from the tablets they have everywhere and it did not arrive for 30 mins. I then had to chase down who was supposed to deliver it. And when it arrived it was awful. It's a terrible monopoly that shows both the airlines and airport really do not care about customers, only money.

Poor value for money. Billing is not transparent. ...

Poor value for money. Billing is not transparent. The receptionist did not tell me at the time of booking that I would be charged for internet in the room whereas wireless is free in the lobby.

Good

Decent.

Great

A very organised establishment. Big and very moder...

A very organised establishment. Big and very modern. Lots of elevators, escalators and airtrains to get you moving in right direction. Fun way to commute to NY and easy process when flying.

The big selling point of this hotel is it's locati...

The big selling point of this hotel is it's location in the middle of the airport. However, the only way to get to the hotel is by shuttle which is so slow that this advantage is effectively negated relative to other nearby hotels.

I had a recent flight with United and had a very p...

I had a recent flight with United and had a very poor experience after connecting flight left early with most flights delayed... go figure. Between everyone blaming everyone else, it just appeared to not have any coordination of services. Of the 4 staff members of whom I spoke with, to the first 2 it appeared that I was someone to be handled not helped. This included the escape clauses of "there is nothing we can do" and "United policy is." Having the 3rd customer service person provide me with "the truth" as she called it allowed finally for solutions along with Carla #4, who finally did the job of finding solutions obliterating statements of #1 and #2. I guess there was something that could have been done, they just couldnt be bothered. So a shout out to #3 and Carla #4 for a simple gesture of humanity.

Was sent here because my hotel that was originally...

Was sent here because my hotel that was originally book, double booked me. I was sent to the NLIAM, and I was very impressed with them. The room was very nice and they gave us more than enough room, lighting and mirrors were very helpful and fantastic. When we had any questions, the staff was super helpful and helped guide us around the hotel and New Jersey.

I flew in on a 14 hour layover and it was too damn...

I flew in on a 14 hour layover and it was too damn cold to go to NY to go sightseeing. So yeah, instead I got a room for $99 from 7am-7pm which worked out PERFECTLY because I was able to take a shower, get a good sleep and watch some TV and answer work emails with the quick wifi.

Disappointed because I asked not to be near the el...

Disappointed because I asked not to be near the elevator due to the noise and the front desk lady didn't realize that putting me next to utilities housekeeping closet was going to be noisy too. So, I start getting noises and laud chats between housekeeping employees from 6am to 8am to the point that I had to get up and ask them to keep them down..

I would say the nicest thing the hotel has going f...

I would say the nicest thing the hotel has going for it is the dining area in the lobby. A nice menu and assortment of drinks. A room is a room is a room as far as I am concerned so nothing exceptional there. However, my biggest complaint for the $245/night stay for my business trip is the fact that I don't have access to WIFI except for in the lobby. Otherwise, you must pay for access in your room unless you are a rewards member.

The staff here are very friendly and they have a f...

The staff here are very friendly and they have a free shuttle to the airport.

The food at the restaurant is very good and the happy hour makes it easy to relax before stumbling to bed drunk with a sandwich in your belly.

The actual rooms are generous sized with comfortable beds. Only downside is the noise from the planes but that is what you get from being so close to the airport.

I liked how I could be so close to the airport and not have to leave the hotel to eat and drink. The tvs are a good size and parking is free if you are a member.

Nice decor and friendly staff. I found my room to ...

Nice decor and friendly staff. I found my room to be on the noisy side (I could hear the neighboring television and the individual upstairs walking around) and the room wasnt as tidy as my typical Marriott experience. All in all, a decent stay and ultra-convenient to the Newark airport.

It is worth to stay if you use Newark airport as a...

It is worth to stay if you use Newark airport as a stopover or have a job in the surrounding area. Otherwise they are far from the center of NY. There is a shuttle bus that takes you to the airport free of charge, from where you get the train or the bus to the center. It is clean, cared for by courteous and helpful staff.

Lots of delays, security always hassles even thoug...

Lots of delays, security always hassles even though it s empty in terminal B. Hate that they haven t renovated this place. Bathroom is one of the worst in the country. The only saving grace is it s ease of use to the city.

Renovations continue but for the best. Pleasantly ...

Renovations continue but for the best. Pleasantly surprised where the changes have been implemented. Impressive. Good food cboices, small shops, and relaxation parlors for messages. Not up to the efficiency of Las Vegas yet, but in time.

Too expensive for what you get, a small room with ...

Too expensive for what you get, a small room with a tiny washroom, and then you have to pay lots of money for parking and (wait for it) Internet! In North America basic internet is free Marriot!

Not my favorite airport. I have had to take the bu...

Not my favorite airport. I have had to take the bus from one terminal to another multiple times. Food is expensive. Seats have USB chargers but not always in working order. They do have spots for service dogs to relieve themselves (near people bathrooms)

I went there for a conference. The conference loca...

I went there for a conference. The conference location is excellent but they need to work on visitor parking access. The parking pass readers were in operable on the day of my visit but the room and amenities were.first rate.

Newark Airport Marriott

Newark Airport Marriott

3.9