4 years ago
I went to Miller out of frustration over Toyota no...
I went to Miller out of frustration over Toyota not fixing the oil consumption issue in my 2007 Rav4. They claimed burning up to 1 quart of oil per 1,000 miles was acceptable, and would not do the TSB calling for new piston rings. Utterly fed up with dealing with them I took my lunch break to go look at what Miller offered. As I wandered around looking at Honda Pilots and anything that might have 3rd row seating for 7 or 8 Nick Tomaras came out to greet me. He was busy helping some other customers, but while he was waiting on paperwork he grabbed keys to open up 3 SUV's for me to poke around in by myself. I was able to video chat with my wife at home and go over most of the features of each vehicle, pros and cons, and what we liked best. We decided the Pathfinder suited us best, and came back the next day to test drive it. After falling in love with it Nick was able to get my trade value bumped to cover the Rav's remaining loan, and 4 new tires on the Pathfinder to get us through winter. While doing the tires the Miller team noticed the wrong size had been put on, and corrected that! These are nice all terrain tires that should get my wife anywhere she needs to go as well! Adam in finance checked several providers to get the lowest rate, and by our pickup date had lowered the rate to almost half of what had been estimated during my credit check! So when we picked up the truck we had a nice surprise of lower interest rate and lower monthly payment! Wife is happy, kids love it, I didn't get a headache, no hassles. Have to say this was my best car buying experience thus far, and I've bought 4 cars before this.