Solo Engineer

Review of Miller Honda

Absolute joke. Everything was nice and smooth unti...

Absolute joke. Everything was nice and smooth until the second they got my signature on the paper and my money. Ended up getting a 2017 HRV lease with multiple defects. The place literally unscrewed my license plates from the car I traded in and put them onto the new car without filing any DMV paperwork!!! The DMV threatened to suspend my license multiple times after they found out I wasn't driving my old car...... Customer service is a joke. I've had to travel there 10+ times within the first 4 months of owning the vehicle and have been there 3 more times after that for silly repairs. Technicians that work there are not smart enough to diagnose the multiple electrical problems with the vehicle. I've had to take multiple days off of work, take long drives to Vestal to have it looked at...and best of all, when they finish a lousy repair they don't even have the decency to call to tell you the car is done. So I end up waiting multiple extra days thinking that my car is still being worked on..... I haven't even put 6000 miles on the car yet, but I have invested 5 days off from work to take drives to both the DMV and the dealer, 17 days of letting it sit there for repairs because they don't know how to call, and over $3500 in payments on this lease so far. Not to mention I traded in a perfectly fine vehicle as a down payment on this lease. If this car has one more issue after I take it in next time for repairs I am suing. Complete incompetence all around....buy your car elsewhere!!!