Millennium & Copthorne Hotels Biltmore Los Angeles Reviews

Historic hotel in a good location. Not very modern, but beautiful nonetheless.

Decent facilities. Rooms are a tad smaller than I thought but that's what you get with and older hotel.

Robert at the front desk was awesome... He made sure we had a room available after our Long trip

It's an iconic locations and it's really beautiful on the inside.

Can't comment on the value as I wasn't the one that paid the bill. The beds were comfortable and rooms were nice if a bit outdated.

Gorgeous historic venue perfect for nearly anything social professional or even just general recreational vacation

Spa with old and clean atmosphere 100 meters from the mouth of the metro, spa leaves much to be desired as they do not have much noise from the outside since the windows are not climatized and it is difficult to rest.

Stayed here while installing King Tut LA. Amazing and Storyful History.
Loved it!

Dated rooms could offer better for a nostalgic hotel.

BEWARE OF THIS HOTEL I HAVE STAYED IN THIS HOTEL FROM DAY 20 TO AUGUST 23, 2018 AND MADE ME LEAVE A RESERVE OF 100 DOLLARS OF DEPOSIT THAT TELL ME THAT I WOULD BE REIMBURSED ONCE WE DID CHECK-OUT THE ROOM AND DAY OF TODAY THEY HAVE NOT RETURNED TO ME, I HAVE SENT THEM VARIOUS EMAILS AND THEY DO NOT ANSWER, ALSO THE HOTEL IS ANTIQUE AND IN THE FINANCIAL AREA OF THE CITY NOT THE TOURISTIC ROZANDO A ZONE WITH MANY VAGABUNDOS AND NOTHING OF INTEREST FOR THE SURROUNDINGS SO WHY WHAT IS PAY FOR NIGHT AT THIS HOTEL AND ITS LOCATION IS MORE RECOMMENDED TO CHOOSE ANOTHER MORE CENTRAL HOTEL OF THE TOURIST PLACES IF YOU DO NOT WANT TO LOSE TIME AND MONEY IN DISPLACEMENTS.
ALSO FOR THOSE WHO ARE INTERESTED WITH THE WIFI BOTH IN YOUR WEB PAGE AND IN OTHERS AS BOOKING ETC .. IN THE DESCRIPTION OF THE ROOM INDICATE WIFI HIGH SPEED THING THAT IS UNCERTAIN I HAVE MEASURED AND IN THE BEST OF THE CASES ARRIVE AT 5 Mbs DE DOWNLOAD SO I CAN CONFIRM THAT YOUR INTERNET CONNECTION IS SECURELY CAPPED AT THAT SPEED BECAUSE YOU WILL NOT HAVE A WIFI VERY POWERFUL. Last update at the end I made the deposit refund that I had to do but never responded to the emails that I sent.

We made reservations and when we arrived we were informed that they were over booked and we had to be moved to another hotel.

Beautiful interior, great staff, but few amenities, no continental breakfast, sparse rooms

Stellar historic hotel. Oscar ceremony was held here several years. Saltwater pool and fitness area was an oasis in downtown LA.

I've stayed at this hotel four times now, and it has quickly become my go-to place in SF. The rooms are spacious and clean, beautiful views (I think I've had rooms on all sides. No bad views anywhere!) helpful friendly staff that actually greet you as you come and go. Great location- close to everything, but not as frantic as union square. I couldn't be happier. I come to CA monthly and from now on, this is my first choice!

Beautiful hotel. Went to an event here and it was lovely.

Very classy hotel with lots of history. Fortunate enough to be right across from the place of work I was visiting for the week. I was quite impressed by the decor and atmosphere. Rooms are well kept and the food service is an A+. The bar/restaurant serves some of the best salt&pepper wings. Great after a long day with a cold beer. There are rumors of ghost but I didn't see any hehe. Give it a try folks I think you'll like it.

Convenient and well organized valet parking service. The very welcoming hotel where you can breathe an air of ancient splendor. Standard rooms

The staff are in a league of their own. Truly superb!

Decent hotel, but for the price I expected much more.

Outstanding hotel. The prices are fair given the location, accommodations, and the fact that this location is not far from the Staples center and Los Angeles Convention Center.

I have stayed here a few times, and those few times have been great.

Beautiful property. Historic hotel. The bed was not comfortable and the shower curtain billowed into the tub. Hate that. The bathroom was tiny. But the architecture and old photos were spectacular.

Located in the heart of downtown Los Angeles tourism, it is good convenience.
There is a sense of luxury when you go inside. A spacious room is enough for two people.

Centrally located in downtown L.A. a lovely hotel, concierge services were appreciable.

Nice place for afternoon tea brunch. Food quality A-, Ambiance A, Service A

Could be a great hotel . Staff attitudes left a lot to be desired

We had a corporate meeting in the Athenian Room. The hotel itself was beautiful inside and out. The lunch buffet was very nice, and the staff was exceptionally helpful and friendly.

A hotel with 5 stars! You were here a week ago. I was intrigued by this hotel's service and cleanliness. The pole was so welcoming. It was so comfortable in the pool and the jacuzzi. It was, overall, an amazing experience. Excellent accommodation at a reasonable cost. I would certainly recommend this hotel to my relatives and friends.

Horrible!!! Booked this hotel for my sons Honeymoon! They ve now been put in 5 different rooms due to the disgusting stuff left in the rooms. The manager Albert is not accommodating and very disrespectful! I have videos and photos I ll be posting

Extremely well maintained for an older building. Great service.

I must say upon entry, The Millennium Biltmore is beautiful; just plain beautiful. The restoration of this remarkable hotel is just that remarkable. The ceilings, the walls, the columns, and the history is impressive. Regrettably this seems to be where the major focus lied, and many small details left unaddressed.

I arrived the weekend of the LA Marathon and saying the property was swamped is an understatement. Amidst this hustle and bustle the staff maintained poise and managed to move an army of people rather quickly. I would actually like to commend the staff as they managed to remain friendly, capable, and timely. At onset the renovation and team members were impressive, however, once checked in and after arrival in my room I was a bit disappointed. The hallways, as some others have stated, carry an unfamiliar smell or odor, along with carpeting clearly taped down with gaffers tape and paint in need of rampant repair. My room, albeit very spacious, was in need of repair in many facets and the list is rather long and invasive. I feel as one renovation has finished, the remodel should begin.

Giving credit to the amount of effort required to renovate a property of this age and size, one cannot slight the entire property for peeling paint, odors, and yesterday s technology. Nevertheless, until the room renovation occurs, The Biltmore will ever so slightly miss the mark.

Amazing example of early 20th century architecture. There is so much history here.

They changed my room rate when I arrived to the tune of an additional $200 dollars. The rooms are really small. There is no self parking. House keeping doesn't give you an extra tp roll like a normal hotel. The tubs take forever to drain even if you just shower. I will never come back.

Elegance, European style. Utter luxury, in the hustle and bustle of downtown LA. Tea time-- a la British style. Exquisite. Divine. Makes you feel like a princess. I shared this experience with my 4 beautiful daughters, it was precious. Staff is extremely polite. Truly like the good ol' days. It is noisy at night (being it's located downtown). Ask for a room in the quieter part of the hotel. Will be back again!

One a beautiful building you have to see the lobby

Great atmosphere. The lobby was decked out for Christmas and it was perfect. Great location. Will stay again.

Parking it's at perishing and can add you. The interior is nice expected more from rooms visually

11th floor stay is awesome the club access can't beat it breakfast in morning great for business needs. Overall great place to stay! Close to area of work a lot within walking distances

It's a bit out dated, but overall nice and staff are excellent

Beautiful, early 20th century architecture makes this hotel such an attractive place to stay. Easy access to The Broad and to the Walt Disney Concert Hall makes this hotel a great selection for the culturally included tourist.

The valet people were really helpful and attentive. Rooms were nice and clean. Will comeback

Old and bad hotel
The place is teeming with humor

COVID has changed few things but the service remains spectacular. There is no room service, both restaurants are closed but Rendezvous Court has sandwiches and beverages 24/7. You must wear mask in all common areas. 2 people at time in elevators. If you're staying more than one night, not cleaned and sanitized every day. Rooms are very clean and comfortable, it is fantastic place for little peace and quiet. I look forward to my next stay.

The drinks at the bar are like the hotel itself: Classics, well done. We weren't disappointed by the Old Hollywood charm and classy glamour of the hotel, and the staff are always helpful and friendly. Be aware you'll be charged extra for valet if you need to park a car!

This is certainly a beautiful hotel. We had a very nice, comfortable, quiet room...in fact, the lack of street noise heard in the room was surprising for the hotel being situated in the heart of downtown LA. I liked looking at all the historical pictures they have throughout the hotel. The Biltmore is decadence at its finest.

Grand older hotel with rich history. Good sized room with good service.

Good location and facilities are old fashioned
Right on Grand Ave.
Many attractions within walking distance, subway station after the Pershing Park in 4 minutes. All metro buses and Dash buses are nearby

Beautiful hotel, rooms are are very dated and unattractive.

This is a very beautiful place. I was impressed by the architecture and the friendliness of the staff.

Beautiful place enjoyed my stay here ....great service Wil returned in December

Great ballrooms for receptions, parties, and dinner buffets. Valet service is helpful and friendly.

We loved the hotel and it's a perfect location to take public transportation around LA.

Upgraded rooms are very nice, but very small. The bed is jammed between two walls where I stubbed my toe. Hallways look like an asylum. Breakfast is included which is always nice!

Totally beautiful architecture, reminds me of Hearst Castle inside. We did not stay here overnight but there is a historical tour as well, which is fairly interesting. It's worth walking through to check it out.

Good people need better house keepers they be muging

This hotel is beautiful and the event seemed very well coordinated.

The BUILDING is gorgeous. The staff, other than Leo, was unbelievably rude and mostly unhelpful. We spent more on one night here than we did on a week at a resort in Vegas, but the hotel in Vegas took much better care of us.

So we expected more from such a hotel. It lives on its reputation in the past and if you do not fit into the pattern, you will be treated differently.
Positive is the staff in the breakfast area, which is more than accommodating and helpful.
The fitness area also lives in the past, as well as the pool ... It stinks, is dirty and you do not feel very well.

A wonderful place to go back in time. Admiring and relaxation.

nice hotel with great interior, worth seeing. Service is good, staff friendly. Only the reception is a disaster with very slow, grumpy and unwilling women.
The environment offers little entertainment, but many homeless people.

Hotel was basic,nothing special. Stayed there sept 20 til the 21st. Called numerous of times and had to leave messages to receive a call back and still have not received a call and its been over a week. Was supposed to get my deposit back and I'm still waiting...will not be going back to this hotel..wish I had a better experience

Disappointed in service and room for such an iconic place

Rooms are nice. However there aren't the same amenities of other nice hotels like a pool or gym. While there is a bar and restaurants, it's more difficult to grab a quick coffee or breakfast. You'll have to go around the corners and nearby options aren't great.

Pretentious hotel with Conciergie often not polite to courtesy.
advise against

Friendly and fast service. It was lively without feeling too busy. It's an old hotel with some failing amenities but never uncomfortable. Modern rustic.

BED BUGS!
Beware! I recently stayed in this hotel and on the last two nights of my stay woke up with bed bug bites alongside my body and one bite ON MY EYELID. I stayed in room 868. I let the front desk know about the issue and will try to follow up to see if they properly handle this. Just be EXTREMELY cautious if you decide to stay here

The staff are idiots that can't ever get billing right. From the valet to the front desk they are all rude!! I highly recommend nobody stay at this hotel!

Went there for drinks and was stunned at how beautiful the lobby was.

This place is gorgeous! The room was very comfortable and I had a great view of the park. Slightly expensive but I would classify this place as luxury. There is an indoor pool.

When checking in in the morning, the woman on the left at the reception desk was rude and had a dismissive look on her face.