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G
3 years ago

We stayed here as part of a package deal after a t...

We stayed here as part of a package deal after a trip to Legoland. We expected a big standard adequate room for the price we paid, but were pleasantly surprised by how nice and clean the room was. The very friendly and helpful staff at reception were only too happy to accommodate our needs and were great with the kids. For a budget hotel we were very impressed.

S
3 years ago

I didn't actually stay here but I did park my car ...

I didn't actually stay here but I did park my car in their lot to sleep before my flight out of Heathrow. Bonus points for having free wifi that reached my vehicle. 10/10 on the parking area. Would stay here again.

P
3 years ago

The staff were very polite and friendly. We had so...

The staff were very polite and friendly. We had some minor problems with the room which they resolved.
I probably would have given it 5 stars for the staff and service but whilst there is improvement works going on there are potential issues that prevent me doing so.

P
3 years ago

Ok

T
3 years ago

Some good meeting spaces though the food when serv...

Some good meeting spaces though the food when served in the rooms can be a bit hit and miss. If you go to the main reastaurant it's fine. You do need to put your car registration into the computer at the reception desk though otherwise you will get fined! It is very conveniently located right on the M40 junction.

L
3 years ago

Due to bad weather we had to cancel our work Chris...

Due to bad weather we had to cancel our work Christmas social at the holiday Inn, however the staff kindly honoured our booking by hosting the event 8th Jan. The lovely staff and setting put us back in the Christmas spirit. Would highly recommend for any event, easy to get to, friendly staff, good food and great facilities.

L
3 years ago

I booked a family room through a third party agent...

I booked a family room through a third party agent. We booked for 2x adults 2xchildren. When we got to the room we just had a double bed and a sofa. I questioned this and it became apparent that the sofa bed was the kids bed. The staff made up the bed and we went out. Upon returning the we discovered the bed was infact a single bed that my children had to share. My kids are 7 & 5 and very tall for their ages. They slept horrendously and on complaining to the staff they stated that a family room included 1x double and 1xsingle sofa bed which can fit two adults in
Breakfast was horrendous. Too busy and food undercooked, very cramped area. Food was not anticipated for demand no bread, pastries, fruit etc.....plates dirty or wet through. Over all I don t expect much from companies like this. However, basic health and safety standards should be maintained.

M
3 years ago

Really fantastic nights stay considering the Covid...

Really fantastic nights stay considering the Covid19 reduced service. Lovely food in the restaurant and staff were really lovely and helpful. Place looses 1 star due to racing cars late at night at Handy Cross roundabout (due to noise).

A
3 years ago

DO NOT GO TO THIS HOTEL. THEY HAVE MADE UP A POLIC...

DO NOT GO TO THIS HOTEL. THEY HAVE MADE UP A POLICY AND MAKING UP STORIES THERE ARE SIGNS AROUND ABOUT THEIR CAR PARKING FINES. IF ANYONE DOES NOT READ OR FORGET ITS THERE THEN THE PERSON GETS FINED. SO THIS ALSO INPACTS ON DISCRIMINATION SO THEY WOULD HAVE THE RIGHT TO FINE SOMEONE IF THEY ARE BLIND OR COLOUR BLIND. LETS ALSO MENTION MY EXPERIENCES, FIRSTLY, CHECKED INTO RECEPTION AND THE RECEPTIONIST GOT VERY AGGREESIVE ABOUT ME TO INPUTTING MY REGISTRATION NUMBER INTO THEIR SYSTEM WHEN I DON'T HAVE A CAR. I WAS STILL SHUVED FORMS UNDRR MY NOSE TO SIGN AND REFUSED. THE MANAGER RACULA WAS THERE AND DID JACK SHIT. I COMPLAINED TO HOTEL MANAGER AND RACULA, KNEW THE SENIOR WHO SERVED ME VERY WELL SHE SHE AGREED TO HIS AGGRESSIVE BEHAVIOUR AND ALLOWED HIM TO GET AWAY WITH IT. THROUGHOUT MY STAY IT WAS A VERY UNCOMFORTABLE EXPERIENCE DUE TO AGGRESSIVE BEHAVIOUR. THIS WILL BE MY FIRST AND LAST STAY. THE BREAKFAST WAS POOR QUALITY AND A WASTE OF MONEY. RUDE, AND COLD STAFF. THERE ARE BETTER PLACES AROUND.

OH BY THE WAY, IF I DO NOT GET MY REFUND I WILL KEEP PESTERING YOU AND EVENTUALLY GO INTO COURT AND SUE THE HOTEL FOR DISCRIMINATION.

W
3 years ago

A very nice hotel with free parking , room service...

A very nice hotel with free parking , room service ac rooms, clean bathrooms, polite n helpful staff.. but no swiming pool n gym .. n no lift ... self service .. electic car chargng bays... huge parking ... need lift n swimming pool with gym ... n it will be a 5star hotel ... with cheaper price ..

V
3 years ago

Omg ! Do the bar staff know how to be polite or ev...

Omg ! Do the bar staff know how to be polite or even serve... 20 mins I stood at the bar waiting to be served only to watch people push in front if me and be served. Very rude staff and definitely not be returning. This was a special night away and was ruined by your bar staff .

G
3 years ago

Apart from reachable plug sockets for laptops the ...

Apart from reachable plug sockets for laptops the venue was suitable for out meeting and the access to the coffee machines were a great touch. Lunch was a different story though as the food was not good as a few were left with aching hands as they tried to cut their way through tough pieces of meat. Service was also poor serving up main dishes with starters without asking and not offering condiments to accommodate the meal. Mixed results overall. Have your meeting but go down the road for your food.

C
3 years ago

Room was clean but basic as you would expect. Some...

Room was clean but basic as you would expect. Some nice touches - iron & ironing board, choice of pillows etc. Food in restaurant was very good - far better than the local Premier Inn. Drinks at bar were expensive.

C
3 years ago

Stay here often, good food good rooms but can be a...

Stay here often, good food good rooms but can be a bit cold even with the heating on. Great central point to get to London but the prices show this for the area. Staff friendly apart from one who can be a bit of a pain when checking in, would try not getting him.

B
3 years ago

The hotel is very well maintained and staffed. Ple...

The hotel is very well maintained and staffed. Plenty of car parking spaces. The rooms are cleaned daily by dedicated staff. The facilities are excellent with plenty of restaurants and bars nearby.

Holiday inn, High Wycombe

Holiday inn, High Wycombe

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