Metro Town & MTR

Metro Town & MTR Review

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P
3 years ago

Just purchased a 2019 RVR (new) from this dealersh...

Just purchased a 2019 RVR (new) from this dealership. Had the pleasure of working with Allen. I really appreciate their sales approach-they are open, honest and there's no pressure to buy so you feel open in discussing your options and expectations. I cannot say the same about all Mitsubushi dealerships-as I had a poor experience at the Langely dealership. Metrotown was willing to discuss options with me despite not having the car I wanted in stock-whereas Langely outright told me I had to agree to buy the car today otherwise we could not proceed with the discussion. It was a stark contrast to this experience. Allowing the customer to feel like they are comfortable in making their needs known is the first step to a positive relationship. My car also had a cracked windshield that developed the same day I purchased it-not sure when this took place exactly as I drove it home in the dark-didnt notice until I got home and they replaced my windshield for me the next business day. I highly recommenced them!

S
3 years ago

First went in around November 2017 to ask about th...

First went in around November 2017 to ask about the Outlander. Brian was amazingly helpful and i enjoyed the experience and the car, but then i heard about the Outlander PHEV which would be arriving this year. Did some research and decided to wait. I was then dealing with Allen Weng, and he was also very helpful with every detail, from questions about financing to charging to warranty to maintenance! John in financing was also super helpful. Would definitely recommend these guys! Thanks!

A
3 years ago

It was a good experience. Helpful staff, knowledg...

It was a good experience. Helpful staff, knowledgeable, very easy to contact. I was mostly coming on Sundays or after work and there were always people for me. Deniz Mehmedi, Jason Zhen, Tiago Lourengo. James Oh - they worked as a team. At the same time I did not feel the pressure to buy. Anyway, it was good. Now my hopes are that service will be able to keep up.

L
3 years ago

Went during Loyalty days and was impressed with th...

Went during Loyalty days and was impressed with the entire dealership. James was extremely knowledgeable and provided excellent service during the buying process. A minor glitch regarding selling price was handled fairly by Ben and David. Mike and the service department have always been excellent. Very professional dealership!

H
3 years ago

The SERVICE DEPRTMENT team is exceptional. I came...

The SERVICE DEPRTMENT team is exceptional. I came in with a unique (and unbelievable problem) and my issue was solved efficiently and timely. THANK YOU to everyone for your help. I certainly will be a repeat customer.

R
3 years ago

I bought a preowned vehicle from David Wang. I am ...

I bought a preowned vehicle from David Wang. I am from Northern BC so had to arrange to fly down, test drive, etc. David picked me up from the skytrain station, test drove with me and helped me through the sale. He was very professional and helpful. I found David and the other staff at MM non-pushy, very friendly and I had a feeling of dealing with honest people. I reccomend this dealership and I would come back again.

M
3 years ago

Me and my Daughter Niyati went there to buy an SUV...

Me and my Daughter Niyati went there to buy an SUV and there we met Allen a very sweet and straightforward guy. He asked what we require and according to our needs he showed few SUV to us and we liked Ford Escape titanium model of 2013 . He showed the car and then he showed all the service records. luckily we got the Black Friday discount as he told us that that we will get $ 3000 discount . Then he asked us if we want we can take car for mechanical check. There mechanic told us few things which he got repaired and also mend the glass small crack for us. We told him that there is no headrest on back seats he said he will ordering it and we will get all this included. He is really a very good person. I recommend him and give him star rating.

J
3 years ago

I m so happy i purchased from this branch. I was a...

I m so happy i purchased from this branch. I was assisted by Ezekiel and all i have to say besides the outstanding level of customer service he has given me, is the patience and understanding he has. I m so thankful for the extra mile he has rendered to us during the transaction. Please look for him when you visit the branch. Truly recommendable!

A
3 years ago

I have recently purchased a 2018 Outlander PHEV GT...

I have recently purchased a 2018 Outlander PHEV GT from Metrotown Mitsubishi and I am very happy with my purchase. When I first arrived to get more information on the PHEV I was approached by a young gentleman name Jonathan. He was very professional, kind, and made sure I knew every aspect of the vehicle before my purchase. I highly recommend Jonathan to anyone who is looking for a vehicle! Metrotown Mitsubishi deserves more than 5 stars and I highly recommend this dealership to everyone.

Andy Cheng

J
3 years ago

We have just recently purchased our 2018 Mitsubish...

We have just recently purchased our 2018 Mitsubishu PHEV from Metrotown Mitsubishi and we are extremely happy with the whole process. Our PHEV is amazing. These guys did an amazing job. Of all the purchases that I've made at dealerships More

H
3 years ago

Amazing experience buying my first car in Canada! ...

Amazing experience buying my first car in Canada! :) I really recommend this dealership. Jonathan Kim is a great salesman and walks you through all the details and specifics of the car you re interested in. No pressure on buying and never a feeling of being rushed. James did a great job in the finance office. He explained thoroughly all the payment details and was completely transparent all the time. The general manager was very kind and welcoming and the overall experience was amazing. Thiago was very welcoming and took very good care of my car making sure it was all set by the time I came to the dealership. The team in this dealership is very professional and will make you feel at home no matter where you come from. 100% recommended if you are a newcomer and want to buy a nice reliable car

N
3 years ago

Purchased my first car at this location recently. ...

Purchased my first car at this location recently. I got the RVR, no down no interest which is a catch. This location has the best customer service. Brad and Joeseph (the manager) helped me through out the pocess. They explained everything and followed up my concerns etc. Highly recommend this location for first time car buyers.

o
3 years ago

I was there to buy my car and was very happy with ...

I was there to buy my car and was very happy with the quality of service and quality offered by the salesman Allen and the manager Tiago that made my purchase possible to happened, i just have to thank them for their job, professionalism and all the help. Thanks Allen, Tiago and Mitsubish

R
3 years ago

Just bought a 2017 lancer at Metro Town Mitsubishi...

Just bought a 2017 lancer at Metro Town Mitsubishi, James Oh was very easy to talk to and was able to sort out all and any questions I had when making a purchase.

If you are looking to make a car purchase, try this place first.

W
3 years ago

Great friendly service. I continue to be impressed...

Great friendly service. I continue to be impressed by Metrotown Mitsubishi every time I go in. The crew is knowledgeable, friendly and I truly feel they do the best at saving me money. Bought my winter tires there and the sale they have going on best other dealers and dedicated tire shops by as much as $1,000. Happily recommend them to anyone looking for a new car or service.

s
3 years ago

I bought my 2010 Outlander from the metrotown loca...

I bought my 2010 Outlander from the metrotown location and go in there for all of my service work. I am always extremely impressed with the customer service and how much they care about their work ! I will always own an outlander and will definitely always buy from and service at Metrotown Mitsubishi. Mike and the guys there are the best out there

L
3 years ago

Metrotown Mitsubishi Service Department provided u...

Metrotown Mitsubishi Service Department provided us with superior customer service. We were visiting from out of town when our Outlander stalled and we found ourselves stranded in a busy intersection. Our car was towed to the nearest Mitsubishi dealer and the service we received was exemplary. We use the car for business and we weren't looking forward to having to rent a vehicle if ours couldn't be fixed right away. Mike, the Service Manager and the team at Metrotown Mitsubishi diagnosed the problem quickly and installed a part to get us on our way. Everything was covered under warranty. We were impressed. Thank you Mike!

K
3 years ago

I highly recommend Metrotown Mitsubishi. Cisco and...

I highly recommend Metrotown Mitsubishi. Cisco and Mike in the service department are very friendly, professional and know my car well. I have had no problems with any of the repairs as well.
I've been taking my car to them for 5 years now and even though it takes 40 mins to get there, I would not take it anywhere else.
cheers,
Kathy LeBlanc (north vancouver)

p
3 years ago

We recently bought a PHEV vehicle from the Mitsubi...

We recently bought a PHEV vehicle from the Mitsubishi dealer in Burnaby. Allen Weng was the salesperson and did an excellent job, was helpful and courteous, and explained to us how the plug in hybrid car worked, and all of the features in the vehicle. As we had not bought a hybrid vehicle before, we were quite new to the process. So the explanations and descriptions of how the vehicle worked, and a knowledgeable salesperson, was really valuable and appreciated!

S
3 years ago

Every time I ve come, staff has been more than cou...

Every time I ve come, staff has been more than courteous and helpful. Andrew from the Service Department has helped me numerous times offering useful and appreciate advise always with a smile on his face.

N
3 years ago

I just bought a 2008 Mitsubishi Outlander from Met...

I just bought a 2008 Mitsubishi Outlander from Metrotown Mitsubishi. Am very happy with my vehicle and the customer service was amazing! I dealt with Jonathon and Ricardo and they were very professional and gave me a great deal! I would definitely go back and highly recommend them! Jonathon was so fabulous to deal with! Thank you!!

J
3 years ago

We recently purchased a 2014 Outlander, our second...

We recently purchased a 2014 Outlander, our second Mitsubishi vehicle (the one we purchased in '06 is still running well). We were treated very well by the non-commissioned sales staff, they listened to us and allowed us the time to make our decision (since buying a vehicle is a major decision!). We definitely are recommending Metrotown Mitsubishi to all of our friends. When you add the best warranties in the industry, you can't lose buying your next new vehicle at Metrotown Mitsubishi.
Thanks again to Ian, Ricardo and the rest of of the MM team for making our car shopping experience a positive one.

B
3 years ago

Mike from the service department and James Oh from...

Mike from the service department and James Oh from sales will go far to help with financing, good optioning and quick and safe service to my family car. 10/10 would buy another Mitsubishi and strictly from this dealership.

L
3 years ago

Excellent service. The staff always go out of thei...

Excellent service. The staff always go out of their way to help. When additional work had to be done on my Outlander and the parts were unavailable, they paid for a rental car until the work could be completed.

C
3 years ago

Metrotown Mitsubishi has provided us with both pro...

Metrotown Mitsubishi has provided us with both professional and friendly service. We have experienced excellent care from regular maintenance and safety checks to the purchase of our vehicles. A big Thank You in particular, to Mike in Service, and Jason and John in sales and finance. You took the stress out of buying a car.

m
3 years ago

i bought my second mitsubishi vehicle just last we...

i bought my second mitsubishi vehicle just last week. had my first vehicle for 7 years and it served me very well with no troubles at all. that was a big factor in my decision to go back to mitsubishi. at this location, we had Jackie help us find our family car. he was very friendly and informative. thanks to Jackie for all his help. i would definitely recommend mitsubishi to friends and family. i would also recommend this location. these guys were great :)

K
3 years ago

Buying my car from Metrotown Mitsubishi was a very...

Buying my car from Metrotown Mitsubishi was a very positive experience. The sales manager, Tiago Lourenco, and the salesman David Wang are genuinely caring and helpful through out the sale and in their after sales support.
I would recommend Tiago and David along with the dealership without reservation!!
Thank you!!

P
3 years ago

Last weekend I purchased a 2016 Mitsubishi Outland...

Last weekend I purchased a 2016 Mitsubishi Outlander GT S-AWC for my family of 5 from Metrotown Mitsubishi and we are more than happy. My wife, kids and I absolutely love this Mitsubishi Outlander! Jonathan our sales rep was amazing! He went above and beyond to help me and my family in purchasing this vehicle. He made sure it was a comfortable vehicle for us to drive and after I test drove it the first time he asked if my wife would like to as well, so he came to our place 2 days later and we loaded everyone up and gave it another test drive. Jonathan was polite, professional, friendly and knowledgeable so, I highly recommend him. Thiago the manager and Ben the finance manager were also great too! Metrotown Mitsubishi goes out of their way to make sure you have a great experience with them while buying a vehicle and when I need a vehicle in the future I will know where to go again. Thank you Jonathan, Thiago, and Ben for helping us! A very happy customer! :) ~ Matt Dolan

T
3 years ago

I love my new 2014 Lancer Ralliart. After driving ...

I love my new 2014 Lancer Ralliart. After driving a few different cars in the similar price range, I was most impressed and shocked about the power this beast delivers. Its an aggressive looking lancer plus turbocharge engine. Shifting it properly, it will launch with anger without turbo lag. perfect for road rage or to cut somebody off haha. Talking to sales guy Tao and manager David was like talking to friends. I would recommend everyone who wants an aggressive looking car with amazing handling, also good on insurance(4 door) to drive this thing. later.

T
3 years ago

I had a great experience trading in and purchasing...

I had a great experience trading in and purchasing a vehicle with Henry Cheng as my salesperson. He is very knowledgeable, courteous and professional, as is Ben Lao, the business manager. I highly recommend this dealership.

S
3 years ago

I would give them 10 stars if I could!!!

I would give them 10 stars if I could!!!
I had an amazing experience with Metrotown Mitsubishi, I had gone to two other loctaions and Metrotown Mitsubishi's service was far and beyond what the other places provide to their customers and potential customers. The general manager was actually the first person we met and he helped find us a sales associated to help us with our questions, Ezekiel helped me find the perfect car. He was very knowledgable and personalable, I would highly recommend speaking with Ezekiel when visiting them! Overall, from the sales person, new car sales manager, general manager, business manager and service desk Metrotown Mitisubishi did an amazing job!
I look forward to visiting in the near future! =D

k
3 years ago

Thank you to Allen and the rest of the team at Met...

Thank you to Allen and the rest of the team at Metrotown Mitsubishi. I had to sell my 2008 Toyota Camry unexpectedly on a Friday. I called many places but this was the only one that was quick, responsive, and gave me a fair deal. Thanks!

O
3 years ago

I usually don t buy used cars at dealerships but g...

I usually don t buy used cars at dealerships but given COVID I thought I give it a shot. We went to a few others before we came to Metrotown Mitsubishi, the others were typical dealerships where the used car sales person was very pushy and not very helpful. However our experience with Metrotown Mitsubishi was very different, we were helped by Daniel who was very professional and helpful. We told him what we wanted and what we could afford and he did his very best and negotiated reasonably and got us the exact car we wanted. We would definitely buy our next car with Daniel and highly recommend him.

My only complaint would be in regards to the manager who did the paperwork for our transaction, not sure if he was having a bad day or was not happy that we had negotiated the price that we did, but when we asked why the price on the bill of sale was slightly different than what we had agreed to, he went on to berate us regarding an accident on our car that we weren t aware of. I ll chalk it to COVID stress, but he could have simply explained why it was different vs yelling at a paying customer. The next customer might not be as understanding.

All in all great experience with Daniel. Cheers!

M
3 years ago

Deniz Mehmedin was a very helpful, patient and kno...

Deniz Mehmedin was a very helpful, patient and knowledgeable sales person. He stood by his word and made every effort to give satisfaction to my granddaughter for the purchase of her first vehicle. I recommend him for buyers of new and pre-owned cars.

J
3 years ago

David was amazing, honest and super helpful. He wa...

David was amazing, honest and super helpful. He was very knowledgeable about all the vehicles and helped get us into the right vehicle for our growing family! He worked with us from the start to the finish and made sure we got everything we needed/wanted. The manager and GM were also very helpful and were part of the process. They had excellent service the whole time we were there and went above and beyond. We are so happy with our new outlander and am happy it was such a great experience! Thank you David for your time and excellent customer service! All in all everyone we encountered along the way was amazing thank you to everyone.

R
3 years ago

My previous car was dying and I walked into the de...

My previous car was dying and I walked into the dealership to look around at what was available, not thinking that I'd actually walk out with a new car that day. Jason, the salesperson, greeted me almost right away and I told him what I had in mind and he showed me the Outlander PHEV and we took it for a test drive. I hadn't bought a new car in 18 years, but visiting Jason and Metrotown Mitsubishi made it a lot less stressful. I visited Honda down the street shortly after my morning visit with Mitsubishi. I may post a negative review about my experience there after this haha. I made up my mind and returned to Mitsubishi, found Jason and said I wanted that car. He was great at up-selling me on things and knowing when to back off if I wasn't interested. I drove out with my new Outlander PHEV that night. Thanks for everything, Metrotown Mitsubishi.

F
3 years ago

Recently bought a 2018 Mitsubishi Outlander PHEV f...

Recently bought a 2018 Mitsubishi Outlander PHEV from Metrotown Mitsubishi. They are awesome dealership. Everyone was nice and friendly. Most importantly, I had came back and forth a few times to make sure it was right vehicle for me. My sale person, JASON ZHEN, was so patient and asked my questions professionally each time. I remembered this dealership Metrotown Mitsubishi and JASON!!!

T
3 years ago

I leased my vehicle from a different dealership bu...

I leased my vehicle from a different dealership but always brought in for maintenance here. Service staff are honest; they won't try to upsell you with unnecessary work.

______________

Hey, Google! Here's an update:

After two years with my Lancer, I was looking for an upgrade to a SUV. Metrotown Mitsubishi made it very easy for me to do a lease roll over. The whole experience started out with a quick chat online which connected me to Allen. I made an appointment with him the next day to discuss my options. Shortly after that, I decided on getting an Outlander PHEV where Allen and Ezekiel showed me the features of different trim levels. They really focus on asking questions about your lifestyle which helped me decide which trim level to get. I really appreciated that; they don't automatically sell you the top of the line.

Ben helped me with all the paperwork. Lease roll overs take a while and Ben was very efficient at making it happen. Again, he was not pushy at all selling warranties and such. He only made recommendations based on my lifestyle.

Insurance paperwork was also a breeze. I simply said I wanted the same coverage and the agent followed through in no time.

Ezekiel did an excellent job during the finally delivery. He showed me all the important features of my new vehicle as well as answered every question I asked.

My experience with Metrotown Mitsubishi continues to be very positive. I live a couple cities away but always prefer to take my vehicle here for maintenance. I highly recommend checking out the dealership if you're in the market for a new vehicle.

A
3 years ago

The service department has been taking care of out...

The service department has been taking care of outlander for years. There is a Mitsubishi dealership 20 minutes closer to our home, but we make the trip to Metrotown Mitsubishi because their customers service is second to none.

B
3 years ago

Jason, the sales representative, and Ben, the busi...

Jason, the sales representative, and Ben, the business manager, helped me through the process of leasing the vehicle I wanted. The communication from the service department and the sales team has been very reassuring. I would highly recommend Metrotown Mitsuibishi.

C
3 years ago

In need of a new vehicle and was happy with all th...

In need of a new vehicle and was happy with all the service I received from Metrotown Mitsubishi starting with the prompt online email communication to in person test drive followed by eventual discussion of the price and purchase. Jason provided very detail descriptions of all the features of this new car during the test drive. The location of the dealship also offers a good extended test drive including, hill, downhill, city and highway. Really had a great feel of the car. Jason also break down financial consideration between the different options very well and made the decision of buying quite straight forward.
Thanks again to the team at Metro Mitsubishi for our new ride!

C
3 years ago

Best service ever! As I was moving to Salt Spring,...

Best service ever! As I was moving to Salt Spring, I needed to buy a car. My only issue was that I had injured my arm and couldn't drive. Danny Kwok was absolutely amazing. When I first called about the Nissan leaf I saw online, he offered to reserve it for me for a modest deposit. The next day, he picked me up from the train station and did the test drive for me! Danny was very friendly and efficient. We arranged the paperwork fast and then he gave me a lift back to the train. They held my car in their parking while I was hoping that my arm would get better. A few days later , I came in to sign the final paperwork and insurance and met with Ben Lao. He was also very efficient, clear in his explanations and found the very best financing option for me as well as the best protections. To top the excellence of their service, Danny drove my car to my house ( since I still couldn't drive) and that was after his working hours. Another employee followed us in order to take Danny back who also was doing extra hours. This team went OUT OF THEIR WAY to help me out, all this with a big smile and great enthusiasm. I have already recommended them to every friend I have that is looking to get a new car and an EXCELLENT and IMPECCABLE service! THANK YOU SO MUCH for making this experience smooth and enjoyable!

C
3 years ago

My family and I have purchased our last two vehicl...

My family and I have purchased our last two vehicles from this dealership and have been very pleased with their commitment to customer service and professionalism. When there have been concerns their management and staff have bent over backwards to ensure that our needs were met and that we were satisfied.
Great dealership!

A
3 years ago

Had a battery issue with new Outlander and stopped...

Had a battery issue with new Outlander and stopped for an advice. To my great surprise, on a busy Saturday afternoon and almost a closing time, the service techs took the car in a shop right away, checked the battery, determined it was defective and replaced it under the warranty. Great service and customer care, being helped without any needs for booking the time and returning another day...
Thank you Metrotown Mitsubishi !!!

G
3 years ago

I recently bought my brand new Outlander from Metr...

I recently bought my brand new Outlander from Metrotown Mitsubishi. I enjoyed the purchase with them and for sure, I will recommend it to people around me. Jason was my salesperson and with his helps, I saved lots of my time to do research on my own. Ben, the financing manager, was also very good and very efficient !!

R
3 years ago

I recently bought a RVR from Metrotown Mitsubishi....

I recently bought a RVR from Metrotown Mitsubishi. Jason was very knowledgeable and provided excellent service when we was in the dealership. Plus, the guy in the financing office was very helpful and guided us thought the financing process!!!

R
3 years ago

Excellent Customer Service, amazing Inventory,

Excellent Customer Service, amazing Inventory,
Best deals, best financing person Ben Lao, best extended warranty program and the cherry on top is there replacement car value program.

D
3 years ago

Awesome as usual. I have an unusual work schedule ...

Awesome as usual. I have an unusual work schedule which only allows me certain times to get my car fixed. Mike at Metro-town Mitsubishi always comes through. I have to wait for my car to get fixed and he tells me how long it may take. He is always on time. If you have a Mitsubishi, evan out of town, I would go and talk to him. In an emergency, such as my front balding running steel belt tires showing, I needed new ones, he got me in. 5 star is an understatement!

S
3 years ago

I just bought a used volkswagen rabbit recently an...

I just bought a used volkswagen rabbit recently and by the help of Joseph Zamora and Brad lou I couldn't ask for more. Excellent customer service skills that made me feel like mitsubishi metrotown is like home. I would highly recommend Joseph and Brad to future mitsubishi buyers for sure. Thank you!

T
3 years ago

I've been looking for a new/used vehicle since Aug...

I've been looking for a new/used vehicle since August this year and looked at many different brands. I *love* the Lancers, but I had a terrible experience at another Mitsubishi dealership because they were pushy and didn't have a vehicle I liked ... almost giving up hope, I decided to stop by Metrotown Mitsubishi quickly.

Jason helped me as soon as I came in, I told him what I wanted and I immediately fell in love with the used black Lancer SE that had red Mitsubishi emblems! Jason showed me all the features and how the paddle-shifters worked, and let me drive it to fully test out how it handles. He let me test drive it TWICE even, and we made a very reasonable price and he even threw in extras!

Before picking it up, I got picked up from the skytrain via Mitsubishi Shuttle (Thanks Ezkeel!!). That was really nice because I didn't have a vehicle anymore! Ben helped me with all the paper work, he was very patient and clear and answered all my questions about extra warranty/insurance. Jacky helped me with putting on the license plates and showed me how to use the Blutooth.

Everyone was helpful, I would recommend anyone to go here if they want a sexy Lancer! Friendly & knowledgeable staff willing to listen and do anything they can for you!

Thank you, everyone at Metrotown Mitsubishi! I will be seeing you again :)

R
3 years ago

My daughter and I stopped at Metrotown Mitsubishi...

My daughter and I stopped at Metrotown Mitsubishi on our way home from school. Just to look at the shiny SUV s ? We were approached and offered assistance by a gentlemen Ezekiel. After a short conversation and a few questions Ezekiel introduced us to Mitsubishi RVR. The style and the size of the vehicle really got my attention. Ezekiel patiently answered all my questions regarding the type of the engine, fuel consumption, horse power, torque ,the transmission,suspension etc. Then he answered my daughters questions regarding the features like the sound system,how many speakers, wireless connections like Bluetooth and car airplay, USB ports,how many vents for the air-condition etc.
We were very satisfied with Ezekiel's help and were ready to drive home to think about the possibility of buying Mitsubishi. Then Ezekiel informed us about the factory clearance for 2019 models and the huge discounts. He offered us a test drive to convince us that the vehicle performs as nicely as it looks and to check/try out all the features. I am glad we did. Thanks to Ezekiel the same afternoon we bought the 2019 RVR SE at a huge discount of $3000. His patience,technical knowledge and professionalism made all the difference. It was a pleasant experience, I just bought a new car "BY ACCIDENT". If you plan to buy a car just stop by Metrotown Mitsubishi,highly recommended. Meet Ezekiel and the team and you will realize WHY .

y
3 years ago

Great work by Mitsubishi maintenance team in Metro...

Great work by Mitsubishi maintenance team in Metrotown. They were fast, efficient and right on time. I was dealing with Anson, Service Advisor, and he was very helpful, made sure to explain everything that needed to be done before proceeding, even sent me all the details through email. We are very happy with your work, customer service and professionalism. Thank you Anson and Metrotown Mitsubishi team!

V
3 years ago

I bought my Outlander from Metrotown Mitsubishi 6 ...

I bought my Outlander from Metrotown Mitsubishi 6 years ago. The buying experience was much less painful than I expected from a car dealership and every time I've brought it in for service the experience has been outstanding. The staff is always prompt and courteous and after the service is done they take the time to explain what was done and bring to my attention anything that may require servicing later.

S
3 years ago

I purchased my used Mitsubishi Outlander 7 seater ...

I purchased my used Mitsubishi Outlander 7 seater from this dealership. I work as a customer service manager and I did my research online. I knew what I wanted. James Oh sales person by far exceeded my expectations with his service and professionalism. James Oh made sure that all of our questions were answered. He provided all the requested documents (warranty, service, car proof...etc). I cannot thank them enough for making my major purchase so comfortable and satisfying. Their sales staff is very professional and knowledgeable. They made sure we were well informed about the vehicle and made sure we were making the right choice. James Oh was very kind and very enthusiastic about this. Sales Manager made the whole process very quick and painless. No sales pressure or tried to sell extended warranty.

So far so good. We will continue to use this dealership in the future. Metrotown Mitsubishi great dealership

C
3 years ago

I had an excellent experience at Metrotown Mitsubi...

I had an excellent experience at Metrotown Mitsubishi. Go see Allen Weng, he is great and very professional. He answered all my questions and showed me different options according to my budget. He took the time to explain me the pros and cons of each model. Allen Weng, Tiago, the sales manager and Ricardo, the general manager helped me a lot. They are very efficient and took the time to search and give me a lot of information not only about the vehicles but the fuel consumption and how to read a CAR PROOF report. Very satisfied customer. I recommend Metrotown Mitsubishi 100% to my friends and family.

D
3 years ago

Our sales rep (Danny) was awesome. He worked with ...

Our sales rep (Danny) was awesome. He worked with our extremely busy schedule and even drove to our house twice to show my wife the car. We live close to the dealership but it was still great to get that level of service. We purchased the car two weeks later and couldn't be happier.

H
3 years ago

Just bought a RVR SE in this store. The price I go...

Just bought a RVR SE in this store. The price I got was really reasonable.Not only the products but the service was awesome. and I want to recommend everyone a sales guy named Jason Zheng. He is such a nice guy who is really professional and knowledgeable! btw, If you want to get a mitsubishi.Just come to Metrotown Mitsubishi and you won't regret.

R
3 years ago

Allen was great to work with in the purchase of my...

Allen was great to work with in the purchase of my car. He was quick to respond to my questions day or night. I bought the car online and it was in as good shape as he said it was when I arrived to view it.

D
3 years ago

Wow everything on their lot is scratched and high ...

Wow everything on their lot is scratched and high mileage. They say no commission but the sales guy wouldn't stop calling me after I phoned to ask a few questions. High pressure sales and beaten up "new" vehicles. Don't go here.

Metro Town & MTR

Metro Town & MTR

4.7