McLeod Auto Sales Review

Excellent service. Thanks to Angelique and the staff for fighting for us.

My experience here was awesome. I worked with Alex and he was very patient with me. He did any and everything he could to get me in the car I wanted. Guess what? I got the car I wanted. Thank again Alex and if you need new ride head down to McLeod and ask for him!

Julius went above and beyond to make the deal more favorable for me!! Customer service was great. Although I am not fond of all the things that were missing from the jeep untill after I signed all the paperwork. Frame for the soft top was missing faceplate to the radio was missing...other than that I love my jeep and loved my experience at mcleod will definitely go back!!!

Joshua was absolutely amazing! Got me in a car I love. Worked with me every step of the way! Even stayed late. 10 out of 10 would recommend this place! And ask for Joshua!

Hasn t been a year since I bought a mustang for my wife, have been having problems with it. I was new to the whole buying a car so I don t know what really is normal for a car or what isn t. The car had a terrible wobble for the longest time. My buddy suggested it could be the brakes since they were equally worn when we changed them. I got it aligned to see if that would work, it did but now it has another problem. I don t know why they would sell a bad car to begin with

I love this place .. they are awesome people to work with. I worked with Mike first and through some kinks ended up coming back and working with Joe .. both Mike and Joe where very pleasant to work with and they both worked with me to make sure I was happy with what I got. I really appreciate this place for being so flexible. Thank you guys so much.

High down payment even with a decent credit score.Waist of time.

Pretty good people and are very easy to work with. Stephanie really helped me get the car I wanted and everything else went smooth. I really appreciate her and as well as the car company as well.

Amazing experience, the staff really did their best to help me get a car with bad credit. Joey was so helpful and friendly, helped me through every step and obstacle. Couldn't believe how nice of a car I was approved for. Would definitely recommend coming here first if you're looking for a car.

Excellent place with a great staff that truly cares about recycling and the environment! They have an awesome selection of cars and trucks for sale. Be sure to stop in and check them out!

The staff was very helpful and very trustworthy. They helped me and recommended me to many other ways to help with my monthly payments and it was just very satisfying they are willing to help you in any way i suggest anyone to go here for a new car and or go to my favorite salesman johnny mac

When I went to Mcleod Auto sales i was looking for a very specific truck. I found it on Auto trader. I was working in Houston at the time i drove up on a Saturday. which was the worst day to try and buy a car. they had a something going on that day Moon walk, BBQ grill going, local radio station. i showed up truck looked amazing all washed and ready to go. I signed all my paper work put down payment down. and wanted to get back on the road to get back to Houston. Really my only beef with Mcleod is they did not fill the truck. I drove the truck off the lot with an 1/8 of a tank. The other issue the truck needs new tires and an alignment. I realize that this is a used car dealership and every dollar they put into a vehicle is money out of their pocket, but whats a hundred buck in fuel and another hundred to get the truck aligned so the steering wheel is straight. it the little thing that make the biggest difference.

The staff at this dealership is outstanding. The particular staff members that assisted me in my purchase were... Reuben and Will on the first night. Then on the second night were Pete and Emily. They were all very professional and made the process as easy as possible. They also stayed late to meet my long work schedule. Pete went the extra mile to pick me up from my house during my time of need. I would highly recommend McLeod Auto Sales to anyone in need of a new to them vehicle.

I was helped by two people Angelique and Markie. Markie I spoke to on the phone. She was nice and listened to what I needed. She checked my pre-approval and sent me 3 vehicles matching my pre-approval and what I asked for. They were perfect. When we got there Angelique took over and was so wonderful. She worked hard for us she was polite, courteous, and really knew what she was talking about. Within 2 hours we walked out with our new car with minimal money down. We walked out with one of the cars Markie picked for us. This place isn't pushy and they really listen, and its reasonably priced. I would say we will probably buy all of our future cars here based on our experience today.

The experience was magnificent. I was pleased by the level of professionalism Miss Stephanie displyed.

bought a truck from here about a week and a half ago. needed to get some things fixed omn the truck after I purchased and the guy at McLeods took care of me. mike my salesman and also ray. joe the service manager wasd able to expedite the process and get me ready so I could make it to work in my truck. awesome customer service!!!!!!!!!

Johnny Mac was our car salesman and he was absolutely the BEST!!!! I highly recommend McLeod auto sales

It was very easy and fast. My wife will love the car

I visited McLeod auto sales the other day and was very pleased. The atmosphere was inviting and everyone was very professional. The sales man Aldean was very helpful and I was highly recommend him.

Mikal is awesome very friendly and has a great personality

Great place dealt with Alton. He didn't give up on getting us into something for the price we were willing to pay & never complained about anything (even having to deal with our 2 kids)

Morgan is fantastic!! I have 2 repossessions on my credit and I was able to get into a 2019 Malibu with $29.00 down!!! She s fantastic!

Stephanie was amazing to work with! Went above and beyond to get me into a great truck!

Stephanie was amazing. She provides such great service! Got me into a new vehicle ASAP! Thank you Mcleod Auto sales!

Angelica was fantastic in helping us with the vehicles we wanted to look at, she is very knowledgeable about the vehicles and the process. We went to look for a truck, husband decided for me to get a vehicle, so we purchased a Toyota Camry, today May 28, 2020. Though assisting other customers in between us, she made it a point to make sure we were informed of everything going on with our purchase. ANGELICA ROCKS!!! 2nd vehicle we have bought, and customer service is above and beyond!!!

Josh and Don were absolutely incredible and made the car buying experience so much fun & definitely less stressful. They were very relaxed, outgoing and very professional. They worked with us in every concern and want we had. Hands down the best car buying experience I ve had. If you need a vehicle and incredible customer service, Josh and Don are your go to guys at McLeod s in Killeen!

Great people. Great vehicles. Great environment. I love my car. I would highly recommend.

Was a good one Angelique help us get the van we need thank u so much Angelique she really friendly and nice

I called to try to get some information, and the lady told me that I would have to come in. I asked her about the down payment, and I said I can't afford a payment of $5000. I was told not to worry about that. I drove a hour to get there. Told the sales staff i didn't want a Ford or a car. They ran the numbers on a Ford Focus!! I tried to look inside one of the trucks that I liked, and they won't get the keys so I could look inside. They wanted a down payment of $6000 !Everything was a huge waste of time. Don't go here!!!

Daniel from Mccloud done an excellent job take care of us getting a nice new vehicle 5 stars all day everyday.

Silverio was excellent in helping us. They are definitely worth checking out.

Great customer service ask for silverio was my sales rep this place treat you great got great deal on a dodge 4x4 eco diesel I highly recommend this place

When you planning on heading in for a car head to mcleod ask for mike willing to work with you honest an up frunt no bs hard worker strongly recommend this person

Their ADs on the radio make me want to smash my face into the dashboard of my car

Ray offers outstanding customer service I would recommend him to anyone who is looking to buy a car!

Ms. Stephanie was so helpful and super sweet throughout the whole process! I highly recommend going to McLeod and most importantly ask for Ms. Stephanie!

We went to McLeod auto sales this weekend and had the pleasure of Angelique helping us get into a new car! She was beyond helpful with our kids while they were being a handful all while helping us get a family car. Definitely recommend McLeod!!

Joe Mathews was super friendly and very professional. He didn't make me feel rushed or pressured.

Mikal was amazing to us!! He walked us through options and when we thought we might have to walk away found every solution possible for us. A lot of places like this have a bad reputation but I d tell anyone to come here and talk with Mikal, Cody or anyone on the team. The actually care to help and I am so appreciative that they helped me find a truck for work and worked out a plan to further my credit journey.. from the bottom of my heart thank y all!!

Great customer service skills got my car real easy and affordable helped by Suzy

Steven and Charline are the way to go if you come here. Literally never thought I d get a two door and guess what I came out with one and I m thrilled. First car purchase and I m totally excited.

Bought 2 cars here. They work with you on the financing and have really helped bring my credit score up! I have had NO trouble with the 2 cars a Toyota Camry and a Honda Accord.

Jerry at mcleod was really helpful he got me in a nice car for a first time buyer and was helpful for forward all of my needs

I am writing this review to tell everyone about the service I received 18 months after the sale. I bought a aftermarket warranty on my van. When I went to use it the warranty company said that they would not help me. I asked McCloud to help me with them. They went to work trying too help me. Will worked hard to to get my van fixed. In the end the warranty company would not budge. So Will stepped-up and McCloud covered the whole repair. Will and the McCloud Auto sale family are real stand up people. I can't say enough about them. They work hard before the sale and after the sale. You should go see them if you are in need of a new ride.

I had a bad experience at this dealership years ago. The things I requested then were completely ignored. I decided to give them another chance and I went in and spoke with Johnny Mac and am very glad that I did. He understood my credit issues, and they actually found me a great minivan in my price range and they completely met all of my requests. I am extremely happy with their service and the amount of respect that I was shown. Thank you very much Johnny Mac for your assistance and I will make sure I send everyone I know to you guys from now on!

Yeah so I went there to see what vehicle I can get into. I always heard the 1 dime down, $325 a week on income with credit amnesty. My credit isn't good or is it terrible, so figured I would go in and work something out.

1st - they did my application (Should have did it online). They added me to a joint party to people who I traveled with. When I told them I am looking for a vehicle for myself. They still wanted to do a joint, 3 times she tried to separate but couldn't. So after about 45 minutes finally ran my app, told me they need to get a decision from a bank. Decided I would come back later after getting a update on my application through phone call.

2nd - One of the sales representatives said I would get a phone call the same day, didn't call me back at all. Second day I called still no update. She said she would call me in 1 hour, never recieved the call back. 2 days later called again, no updates and she would call me in 2 hours, no call back. 3rd day, called and still no update.

3rd, met with Manager and was trying to get me into a 2019 Chevy Trax. When I specifically said "Lowest cost of a vehicle you have, the basic model and cheapest you have of a vehicle."
This was in the process before all the lovely calls I mostly had to initiate. I get a call back finally on the 5th time. They wanted $3500 down or a cosigner.

Credit amnesty and Dime down? BS LIE, FALSE CLAIMS, FALSE ADVERTISEMENT. I make over $350 a week and they still ran off my credit and wanted over 3 grand down. Yeah I talked to several people and they said McLeod are scammers, give you problematic vehicles and won't do anything and that you signed a buyer's contract that it's your problem and not ours (dealership). I was sold a Lemon Car before, almost died because of it, I don't need anymore shady experience.

If all McLeod does is spew false information on radio commercials and say Credit Amnesty, yet you get there and a completely different story. Basically will say anything to get people in to waste there time.

I just need a good reliable car for work, something to get me from Point A to Point B, as long as it runs without issues. I just need A VEHICLE, not this horrible experience.

I'll give a for at least the Sales Team being Friendly and Professional but that's it. You want a better updated review, work with me. I can't get a cosigner or shell $3500 down. Especially when I was under the impression a dime down.

Fun catch: OH but what about the radio commercial : Zero Credit, bad credit? No PROBLEM. At McLeod's we offer credit amnesty, make $325 a week? 1 dime down.

Going to warn others not to go here at all.

They were great and have alot of nice car really good place to go if your looking for a car

Best place to get a car! I'd recommend Alton Midgette! Best sales man around he put me on right and fast!!

Great experience! Got exactly what we needed for our growing family! Highly recommend, come down and check them out

After what seemed forever to be able to get everything situated with getting my Kia given the circumstances , and Stanley s patience and determination to get us a new car I am so thankful ! Always keeping you up to date on any new information needed to make the car buying process faster. I really do appreciate everyone who made this possible !

Thank you Kaila for making my sons first car buying experience so easy. She was very friendly and knowledgeable helping with every step of the process. Will definitely recommend McLeod to anyone looking to buy a nice newer vehicle.

Jimmmy Mack (if that's how you spell his name) is the absolute best , we had somewhere to be and he got right to business #mcleodauto (:

Domingo at the McLeod auto sale killed it, was my first time buying a car and I had absolutely no clue what I was doing and I had no credit and he got me in a 2015 volts wagon Passat which he allowed me to test drive to see if I was comfortable in and I m very comfortable in this car after just 2 days and he all did this in just an hr he explained anything and everything to me and took me through the entire process and even got me out to enjoy a lil bit of time with my new car before I had to go to work I can say 10/10 would recommend anyone here ask for Domingo HES gonna get you covered and in some wheels

After many dealerships and about a year of trying to trade my car in , Stephanie terry finally made my dream come true . I told her what I wanted and she made it happen . Go see her for your new car !!

We had a great experience here with Danielle! I would recommend this dealership to anyone looking for a used car!

I was very pleased with the time and energy Stephanie used to us get a vehicle. I want to thank Stephanie and McLeod Auto Dales.

Trey is. GREAT representative for this company! That took great care of me and got me into something that fit my financial needs... I recommend this place for anyone that has bad credit, good credit or even excellent credit!!!

I really Liked how I was attended. The staff was busy but still very kind. They attended me promptly. They helped me on the deal I wanted with the vehicle that I liked. It didn't take long to seal the deal. I would definitely recommend McCleod Auto Sales to anyone.

False Advertising. Period. I make 4 figures a month (almost 4k and over 5k including my fiance that i co-signed for) and even with that there was no "dime" down. We gave them our income and SS#s for the "no credit check" approval and at first were told $3500 down was needed. When we said no to that they crunched some numbers and said $2500 down was the best they could do and since I was getting income tax soon I should have no problem with that. First of all you lied secondly my income tax is not your business. I make well over the "qualifying" amount alone. DONT ADVERTISE LIES. DEALER FOR THE PEOPLE MY A$$. DO NOT WASTE YOUR TIME OR MONEY HERE! THERE ARE BETTER PLACES THAT WORK HARDER.

Crazy 2 days ago I called just to ask about a car and today I got one Kayla the sales person was basically reading my mind everything I wanted I got and she made sure it was hassle free shout out to her for getting me in a car stress free

Ron did a outstanding job. Great car buying experience.

I purchased a vehicle from Walter (Swinson) yesterday. I'm not very easy to please, and the car is a pleasure vehicle investment. Walter was patient and had my best interest in mind. He found what I wanted out of several choices (same vehicle) and made sure I was pleased, even though management probably thought I would go to a different dealership, which I almost made a deal with. I chose to buy local because of Walter. Thank you sir, and I will recommend you to friends and associates!

Definitely was welcomed in, everyone was nice and approachable. Jaeda was super helpful in going over the details of my trade in vs what I wanted, and was quick to make sure that everything was processed smooth. After that, paperwork was a breeze! And they definitely made sure to try and work as much of the value for my car, instead of some low-ball offer from the competition!

My husband and I took time to go check out a vehicle that was being advertised on their website. I had heard on several Radio stations, about their advertisement, that you pay a dime down, never said anything about, if your credit is approved. It also said if you make over $350 per week, you will qualify. (FALSE) Once Phillip the salesman showed us the vehicle we came to see, someone from the finance department told us, we didn't qualify: even though, I qualify financially with just my income: Mr. Mac turns around to say, there is another vehicle, that we would be able to get. So my husband said, lets take a look. He brought a piece of paper, for a Dodge Journey, with the model and stock number listed, I went on their website once again, only to find out, he jacked the price up, way higher then what the website stated. Not to mention, the vehicle was not on the lot: I showed Phillip my discovery, he was confused, so he went back to show my proof to the finance person Mr. Mac, he then tried to cover it up, by saying, that price is only if a bank finance the vehicle. I was totally blown away, and sent Jakia an email to say how dissatisfied I was. I got a call from Travis McLeod (Owner) and informed him, about my dissatisfaction. I wasn't going to write a review, because he asked me to give him time to look into it. Today, I was called by Michael only to say, they were sorry, this mishap occurred, yet they couldn't help us at this time. I will be sending my documented proof about the FALSE ADVERTISING to the Better Business Bureau.

Steven was very helpful to me and my wife and helped us find a car that was a perfect fit.

Would definitely recommend mcleod to anyone looking for a vehicle Stephanie and there staff were very polite worked with me even though I had no credit

Stephanie helped me with the purchase of my first car she got me into a 18 Sentra for only 900 dollars down! This place is amazing! I definitely recommend!

Great service - traded in my Mazda 6 for a Dodge Journey - even received a lower payment than what I had. Go McCleod!

I had the best experience at Mccleod Auto. Morgan pretty much met me at my car. I explained to her what I was looking for and she made it happen Thanks Morgan!!

Would like to thank Steven for helping me find a great ride for a great price. If you come here ask for Steven he'll help you out.

Was a great day being able to leave in a great looking truck!! I'd like to give a big thanks to don and Jay, for being able to make that happen for me and my wife and I'd like to give a big props to don who recently started working here and keep the the amazing work and keep making the people laugh!!! Thanks guys me and my wife are very much obliged!!!

This place literally makes money by selling broken vehicles by putting some polish on them and calling it a "good deal" just wait it will break down in less than 6 months! My sister has been ripped off and a friend of mine just recently got scammed by them! Horrible place to invest in a vehicle! "A dealer for the people" good sales pitch for a dealership who acts just like a politician nothing but lies from a rich white man!!

Came in to get a truck. Got the truck. Nice experience.

Great job, nice, helpful, got a good deal. Thank you!

I would like to say that Joe Mathews was a great representative of the company.he was easy to work with and a great person to talk to...thanks mcloeds.

Sold my car to them with ease. Pleased on the price they gave me! Highly recommend them!

Had a great day here at mcleod wonderful staff thank you

The staff went out of there way to help us. We are so thankful for all the help. Plus the whole staff is friendly

Great place great service great prices highly recommend

Great customer service Cory got me in my first pickup ever bought off of a lot

Very friendly staff great selection of cars and Kayla was wonderful getting us the truck we wanted and the paperwork was all done in just a few minutes

Jim and Kaila were helpful when we went to find a vehicle for my wife and kids. Very professional and friendly. Even with everything going on today.

If you re looking for a car and don t want to feel the anxiety the most dealerships give you come to McLeod Auto Sales. They welcome you with no pressure especially Suzy one of the reps here. She greets you with a big smile and really tries to make you feel comfortable through the entire process.

I went into McLeod Auto sales today, I was greeted by a gentle named Mike. He was more than willing and knowledge. He assisted me in finding the right vehicle for me that suited everything I was interested in. The environment was very relaxed and pleasing. There was no rush, and forcing me into anything i was not comfortable with. Drive off the same day in a great truck. Thank you Mike and McLeod Autosales!

I went to Mcleod to browse some deals. The salesman, Aldean, was very helpful. He showed me a lot of different options and walked me through the area. The atmosphere was very friendly and inviting. Overall very professional as well as helpful. Would recommend this auto sales place to others.

I will return and update my review when we are finished here. So far I m doing only 4 stars as the time is taking longer then expected. We called and made a appt. We did the approval info online to speed up the process and get a yes or no answer. We were told we had to come in to be told that and it would take 10-15 mins. It s been about a hour and we are still waiting. Stephanie is helping us so far and she is the sweetest!
Final update~ we were there for about 2 hours and didn t have any answers. We called a few hours later asking for a update and were told we would be called back. A hour passed and no phone call. I called again and explained the appreciation for a update and was told I ll call you back in 5 minutes, it was closer to 20. I finally got a update, I ended the call with a okay thank you that s all I wanted to know, and a click (aka hang up) on their end. No thank you for your time or consideration in our business nothing. I found that rude. The only positive I can say about this dealership is they aren t pushy like others. I told them which vehicle I wanted and they mentioned nothing else.

This place is bait and switch. The ads on the radio are false advertisement. They want to put you in a car that they want you in, not what you are looking for.

Just wondering if anyone else is getting calls asking to remove negative reviews. My husband posted a review and I have gotten a couple of calls asking what they can do to fix the situation. I did not write the review, my husband did. With that being said, I decided to review his review and some others and noticed that no one seems to be getting what the ad on the radio is advertising, after the last call here at home, I told them they need to call my husband and discuss it with him, my husband has explained the reason for his review to me, and I have also read it and others and agree. If you have 2500 to 3500 to put down go ahead. They are for you, but if you are looking for them to hold to the one dime down, credit amnesty and income of at least 350 a week. That does not seem to be true. My husband is an E6 and he has had numerous other lots say they can get him into a truck with a lower down payment, they staright out told him they could not do it and offered him cars he did not want (I was there for that part), and honestly we were only in there maybe 20 minutes when they came back with numerous cars on the lot. We have 4 kids. We already own a SUV, all we wanted was a used pickup truck that could hold all us comfortably. I do know that they read the reviews, so please do not call myself or my husband asking what you can do unless you have a truck you can put him into with decent miles and credit amnesty. I would definitely be cautious, because false advertising is illegal in the state of Texas as a business woman I am very aware of the way transactions should take place and according to my husband and the reviews in the last month listed you are breaking state and federal laws by advertising falsely on the radio etc and then telling the consumer when they arrive they do not qualify for that program and must give them 2500 to 3000 down versus a dime. That their credit does not matter if they make at least 350 a week. This is known as something being material in their decision to come into your location. My husband has vocalized that he had a credit amnesty approval online before coming in and then was told once he came in he does not qualify. The state and federal government calls this bait and switch and based on what I have read and heard legally my husband and others who say they have been victim to the same practice have legal grounds to report you especially in the case that my husband is active duty military and can report this to JAG.

Sec. 17.12. DECEPTIVE ADVERTISING. (a) No person may disseminate a statement he knows materially misrepresents the cost or character of tangible personal property, a security, service, or anything he may offer for the purpose of

(1) selling, contracting to sell, otherwise disposing of, or contracting to dispose of the tangible personal property, security, service, or anything he may offer; or

(2) inducing a person to contract with regard to the tangible personal property, security, service, or anything he may offer.

Daniel Reo did a fantastic job helping us get a good deal in our budget after our old car died on us. He walked us through everything and was a straight shooter. Excellent experience for my fiance and I.

Hate i hate i hate there comercial !!!!!!! Most annoying thing ever !!!# sucks !!! Try to listen to Walton and Johnson and that trash comes on ever break and i have to turn down radio. This is Texas not Queens New York !!!!

They were honest and quick to answer any questions I had. And I got what I wanted !

It should be -100million statrs but you can't post unless you select a star.
Stay away from this place if you really have bad credit.. They will not finance you... They will tell you a bunch of lies just to run your credit and then ask for $6,000 down. Next they will act like they are giving you financing options" like do you have a co-signer or have a trade in. If I had that I would have told you. They pray on people or maybe they have to have a certain amount of applications to turn into the bank approved or denied. They do not listen nor do they care...Don't listen to commericials or false advertising. The fact is if you have bad credit no one can help you unless you have $2,500 down or more!! Below is the message I sent to the owner.
Hello Travis,
I am extremely disappointed in your business. My wife called and spoke to someone on Saturday and explained our situation. She practically begged the young lady not to run my credit and don't take advantage of us. Because I am in the process of rebuilding my credit and we didn't want my score to be lowered because of hard inquiries. We also explained that we did not have any money to put down because we were just now able getting on our feet. She again assured my wife not to worry. That you provide in-house financing if the banks did not work out. My wife also told her that we have 4 kids and that we need a 7 passager vehicle to accommodate our family. So we trusted in you and your companies word that you all would help us. So here it is Monday I get a call from Emily saying the same thing that your employee assured us wouldn't happen. "oh we are so sorry we can't help you at this time. We need $6,000 down to help you"..Huh?? didn't your employee just assure my wife that McLeod is different and we actually are interested in helping people get back on their feet? So now my credit is knocked down yet again. Then she offered me a Sudan. Where are my children going to sit?? Next, she said that we didn't live close enough for the in-house financing??? Are you serious I am going to spread the word that your place is not interested in helping people? Maybe your employees should try to honest with people and say if your score is over this then this will be your truth not sell them false hopes.. It is absolutely disgusting how people prey on people. Have a nice day I hope you sleep well at night

Drove over 100 miles to find out I needed $4500 down. I called and emailed to make sure I wasn't going to be wasting Gas and time if I wasn't going to be able to get a decent deal. Well they did keep their word and got me approved . I can buy a good cash car for the down payment about smh. If I had that kind of money laying around why would I finance one